Apresentação realizada no dia 30 de março de 2009, já considerando a versão final do modelo CMMI-SVC, v1.2 (publicada em fevereiro)

1. CMMI for Services 4º Edição Alessandro Almeida www.alessandroalmeida.com

4. CMMI for Services

9. CMMI for Services CMMI Core PAs Service-specific PAs Shared PA (SAM) with 1 modified specific practice 16 CMMI-SVC Additions (SSD) 1 6 1 24 CMMI-DEV CMMI-ACQ CMMI-SVC Core PAs Have been expanded to include 3 new SPs Include service-specific informative material CMMI for Services Model = 23 PAs + 1 PA Addition

10. Um pouco de história...

11. Um pouco de história... 2004 2005 2007 2009 CMMI Steering Group (SG) aceita proposta da Northrop Grumman para criação do CMMI for Services. 2006 Em agosto: Início do trabalho para criação do CMMI for Services. Em setembro: É concluído o draft do modelo. SEI solicita que o projeto fique em stand-by enquanto o CMMI-ACQ está sendo desenvolvido. Draft do modelo entra em revisão. Trabalho de desenvolvimento é retomado. 2008 Fevereiro: Publicação do CMMI for Services, v1.2

12. Entrando em detalhes

13. CMMI-DEV, v1.2 Processos ad hoc Œ Initial Configuration Management (CM) Measurement and Analysis (MA) Project Monitoring and Control (PMC) Project Planning (PP) Process and Product Quality Assurance (PPQA) Requirements Management (REQM) Supplier Agreement Management (SAM)  Managed Decision Analysis and Resolution (DAR) Integrated Project Management (IPM) Organizational Process Definition (OPD) Organizational Process Focus (OPF) Organizational Training (OT) Product Integration (PI) Requirements Development (RD) Risk Management (RSKM) Technical Solution (TS) Validation (VAL) Verification (VER) Ž Defined  Organizational Process Performance (OPP) Quantitative Project Management (QPM) Quantitatively Managed  Causal Analysis and Resolution (CAR) Organizational Innovation and Deployment (OID) Optimizing

14. CMMI-SVC, v1.2 Processos ad hoc Œ Initial Configuration Management (CM) Measurement and Analysis (MA) Project Monitoring and Control (PMC) Project Planning (PP) Process and Product Quality Assurance (PPQA) Service Delivery (SD) Requirements Management (REQM) Supplier Agreement Management (SAM)  Managed Decision Analysis and Resolution (DAR) Integrated Project Management +IPPD (IPM) Organizational Process Definition +IPPD (OPD) Organizational Process Focus (OPF) Organizational Training (OT) Incident Resolution And Prevention (IRP) Capacity and Availability Management (CAM) Risk Management (RSKM) Service Continuity (SCON) Service System Development (SSD) Service System Transition (SST) Strategic Service Management (STSM) Ž Defined  Organizational Process Performance (OPP) Quantitative Project Management (QPM) Quantitatively Managed  Causal Analysis and Resolution (CAR) Organizational Innovation and Deployment (OID) Optimizing

26. eSCM-SP

30. Três Dimensões

31. Sourcing Life-Cycle

33. Capability Areas

34. Capability Levels

35. CMMI-DEV X CMMI-SVC

38. CMMI-SVC X eSCM-SP

41. CMMI-SVC ou eSCM-SP?

43. Conclusões

45. Muito obrigado! [email_address]