Digital Renaissance, John Newton, CTO & Co-Founder, Alfresco

1. Rinascimento Digitale
Alfresco Day
Milano
28-Jun-2016

2. I’m @johnnewton!
Founder and CTO

3. It all started 525 25 years ago…!
Documentum Team – March 1991!

4. • Speed and quality of delivery
• End-to-end integration from inception to delivery
• Fully optimized resources – time, people, physical
• People-centric, adaptable, and future-proof
Optimizing the Flow of Digital Business
BRAND!
EMPOWERING
CLIENTS!
POLICIES &
PRACTICES!
INNOVATIVE
PRODUCTS!

5. DATA INFORMATION
& INSIGHTS
Optimizing the Flow of Digital Business
ENTERPRISE
PROCESS!
COLLABORATION!
NEW DIGITALLY
ENHANCED PRODUCTS
AND SERVICES
INFORMATION!
CUSTOMER
CONTENT!
Ideas,
Reports,…
CONTENT!
Contracts,
Designs,…!

6. Modernize?!
With our
infrastructure???!
Oh, BREXIT!!!

7. Change Your Thinking
1 2 3
Design
Thinking
Platform
Thinking
Open
Thinking
How do you focus on
the user’s problem?
How do you reaction fast
to new opportunities and
threats?
How do you innovate
faster?

8. Drives People-Centric Experiences
“People need their interactions with technologies and
other complex systems to be simple, intuitive, and
pleasurable.”
“Design thinking is an essential tool for simplifying
and humanizing. It can’t be extra; it needs to be a
core competence.”
“Design Thinking Comes of Age,”
John Kolko, Harvard Business Review, Sept 2015
Design Thinking

9. Design Thinking: Business Process Prototyping
INFORMATION
ARCHITECTURE
PROCESS
DESIGN
USERS AND
USE CASES
SYSTEMS AND
SOURCES
DIGITAL SOLUTIONS
AND PRODUCTS
Design with a Constant Feedback Loop

10. Designing Marketing Engagement
10
Value Driver
BRAND
Critical Content
DIGITAL ASSETS
Impact
INCREASED ASSET USAGE & VALUE

11. Accelerates Development & Business Agility
“How can a major business segment be invaded and
conquered by an upstart with none of the resources
deemed essential for survival, let alone market dominance?
The answer is the Power of the Platform - a new
business model that uses technology to connect people,
organizations, and resources in an interactive ecosystem.”
“Platform Revolution”, Parker, Van Alstyne, Choudry – 2016
Platform Thinking

12. Platform Thinking
Build a Platform for Growth and Agility
OPEN DATA OPEN APIS OPEN STANDARDS
DESIGN DYNAMIC DIGITAL INITIATIVES
PLATFORM FOR AGILITY, GROWTH, AND RESILIENCE
DIGITAL
INITIATIVE 1
DIGITAL
INITIATIVE 2
CUSTOMER
INITIATIVE 1
CUSTOMER
INITIATIVE 2
IOT
INITIATIVE 1
Information
Services
Global Scale
Compliance &
Governance
Cloud
Infrastructure
Security &
Authorization
Source: McKinsey & Company
OPEN ARCHITECTURE

13. Accelerate the Flow of Business
Platform thinking drives faster delivery, deeper engagement, better
accountability and insights
SYSTEMS AND
SOURCES
CUSTOMERS
EMPLOYEES
SUPPLIERS
PROCESS
DESIGN!
INFORMATION
ARCHITECTURE!
USER!
CONTEXT! INSIGHT!
SEARCH!SECURITY!

14. Bank of New York Mellon
14
Flexible
Client-centric
PlaForm
Intelligent
Open
Architecture
Bank
Technology
PlaForm
Business
SoluNons
The Cloud
Global
InnovaNon
Center
Data-driven
Insight
“As the lines between
front, middle and back
office continue to blur,
smarter information is
essential for effective
fund management.”

15. Supports Innovation and Change
”No dominant platform-level software
infrastructure has emerged in the last ten years
in closed-source, proprietary form.”
Mike Olson
Founder of Cloudera
Open Thinking

16. Fueling Innovation, Not Re-Invention
Infrastructure,
Data & UNlity
User Experience
& App
Development
Services,
IntegraNon &
Intelligence

17. Government Services Agency
17
Value Driver
POLICIES & PRACTICES
Critical Content
CENTRAL FACLITIES REPOSITORY
Impact
COST SAVINGS / DATA 2 DECISION
12
TRACKER screen shots
Provides details and view into document management
11
Tasker details and management of activities and collateral
TRACKER screen shots
“It is essential that we continue to invest in and
implement innovative open-standards technologies…
in order to achieve major quality and productivity
improvements.”

18. 1 2 3
Design
Thinking
Platform
Thinking
Open
Thinking
Drives people-centric
experiences
Accelerates development
& iteration of digital initiatives
Supports transparency,
innovation & change
+ +
Helping you with…

19. Big Monolithic Stacks are crumbling under the strain
IBM Oracle MicrosoU SAP EMC
Design Platform
BuyersOpenness

20. Portrait of Pope Julius II
Credit: Rafael
IBM told me
that their
systems would
be eternal! L

21. 1 3
Open Source Application
Design Framework
to broaden next-generation
digital solutions
Our Strategy
Digital Platform with
Secure Hybrid Cloud
to provide intelligent digital
content and process
services and simplify the
journey to the cloud
Intelligent, Open Source-
based Digital Services
for Content and Process
Services rapid innovation
2

22. 1. Open Source Application Design Framework
Application Framework
App Models & Roles
Components & Views
Composition & Configuration
Partner-driven
Engagement
User-centered
Design

23. 2. Digital Work Platform
Digital Platform intelligently
activates content and processes
DIGITAL WORK PLATFORM
PROCESS
CONTENT
SEARCH
RECORDS
INSIGHT
VIRTUAL
STORAGE
IDENTITY
TRANSFORM
MODULE
SANDBOX
MODULE
SANDBOX
Global, Scalable, Hybrid, Containerized

24. Unifying Process and Content
Unifying Process and Content
Better Transparency, Accountability, Audit,
Analytics across the Organization
COMPOSITE APIS AND PLATFORM AGGREGATION!
CLOUDINTEGRATIONS!
ENTERPRISEINTEGRATIONS!
CONTENT!
INSIGHT
SECURITY
SEARCH
CONTEXT
METADATA
EVENTS
ANALYTICS
LOGIC
PROCESS!

25. No Limits!
Architecture!
Hybrid!
Federated!
Shared
Nothing!
Migration to Secure Hybrid Cloud

26. Unifying Process and Content
Why Cloud?
AWS
3-6 Months
Questionable Scale
Little Redundancy
Lots of $$$
< 30 mins
1000s per sec
Billions of Documents
Elastic, Cost Effective
ECM ECM ECM
Search Search Search
FS FS FS
Hardware Hardware Hardware
Load Balancer
DR Plan
HSM HSM HSM
ECM ECM ECM
ELB
Alfresco Alfresco Alfresco
Solr Solr Solr
S3
EC2 EC2 EC2
AZ1 AZ2 AZ3
Aurora
EBS

27. Unifying Process and Content
3. Intelligent Open Source-based Digital Services
• Auto-organization
• Predictive Process
• Predictive Search
• Recommendations
• Security Analysis
• Exception Processing
• Sentiment Analysis
Open Source Services
MACHINE LEARNING
CONTEXTUAL ANALYSIS
ACTIONABLE ANALYTICS
NATURAL LANGUAGE
PROCESSING

28. Alfresco Strategy Recap
1. Design Thinking Open Source Application Design Framework
2. Platform Thinking Digital Platform with Migration to Secure Hybrid Cloud
3. Open Thinking Intelligence using Open Source

29. What do you
think Plato?
I like your design
and your
plaForm,
Socrates!
What were
the Bri+sh
thinking?!

30. Change Your Thinking with Alfresco
1 2 3
Design
Thinking
Platform
Thinking
Open
Thinking
Drives people-centric
experiences
Accelerates development &
iteration of digital initiatives
Supports transparency,
innovation
+ +
Increases customer &
employee loyalty
Increases agility &
maximizes resources
Drives adaptability,
responsiveness & competitive
advantage

31. Design Your Own Future
@johnnewton