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Chapter Eleven Business Intelligence: The Next Generation of Knowledge Management
Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evolution of Knowledge Mgmt Apps ,[object Object],[object Object],[object Object],[object Object],[object Object],Group Memory Systems Corporate Intranets & Decision Support Portals Extranets & Inter-Enterprise Portals  E-commerce & Click Stream Analysis Wave 1 Wave 2 Wave 3 Wave 4 Business Intelligence Wave 5
Wave 1: Group Memory Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wave 2: Corporate Intranets and  Decision Support Portals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wave 3: Extranets and Interenterprise Portals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wave 4: e-Commerce and Click Stream Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wave 4: e-Commerce and Click Stream Analysis ,[object Object],[object Object],[object Object]
Wave 5: Business Intelligence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Wave 5: Business Intelligence ,[object Object],[object Object],[object Object],[object Object]
Wave 5: Business Intelligence:  Elements of BI Apps Real-time Personalization Engine Broadcast, Retrieval, and Interaction Engine Performance Monitoring and Measurement Engine Data Organization & Collection Analysis & Segmentation Engine Prospect or Customer Fax Email Telephone VRU Web Enterprise Architecture
Data Organization and Collection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Analysis and Segmentation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Real-Time Personalization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Infrastructure for Broadcast, Retrieval, and Interaction ,[object Object],[object Object],[object Object],[object Object],Profiling 1 ,[object Object],[object Object],Matching 2 ,[object Object],[object Object],Transacting 3 ,[object Object],[object Object],Listen 4 ,[object Object],[object Object]
Performance Monitoring and Measurement ,[object Object],[object Object],[object Object],[object Object]
BI in Telecom: Combating Customer Churn  ,[object Object],[object Object],[object Object],[object Object]
BI in Retails: Capturing and Reporting Sales Data  ,[object Object],[object Object],[object Object],[object Object]
BI in Retails: Capturing and Reporting Sales Data  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Technical Elements of BI Framework ,[object Object],Relationship Management SOLUTIONS Personalization Billing /  Payment   Systems Performance  Measurement Supply Chain Management Advertising /  Promotions Data Mining ENABLING TECHNOLOGIES HTML/XML Messaging CORBA  / IIOP OLAP  Security CORE TECHNOLOGIES  Networking Data Warehousing  RDBMS Scalability Knowledge Management COM/DCOM/DNA Networking  Scalability  RAS  UNIX  Security  Open Standards CORE TECHNOLOGIES
Enabling Technologies: OLAP ,[object Object],[object Object],[object Object],[object Object]
Core Technologies: Data Warehousing ,[object Object],[object Object],[object Object],Design Transform Integrated Data Warehouse Applications { Deliver Transaction Data Extract. Data Scrubbing & Cleansing Load, Index & Aggregate Complete Integrated Solutions Partial Functional Solutions  Process Lifecycle Extract Publish & Subscribe Data  Mining Data Replication Meta-Data Histories& Summaries Data Access Tools
Roadmap for Managers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
E-Business Strategies, Inc. www.ebstrategy.com [email_address] 678-339-1236 x201 Fax - 678-339-9793

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Chp11 Business Intelligence

  • 1. Chapter Eleven Business Intelligence: The Next Generation of Knowledge Management
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. Wave 5: Business Intelligence: Elements of BI Apps Real-time Personalization Engine Broadcast, Retrieval, and Interaction Engine Performance Monitoring and Measurement Engine Data Organization & Collection Analysis & Segmentation Engine Prospect or Customer Fax Email Telephone VRU Web Enterprise Architecture
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. E-Business Strategies, Inc. www.ebstrategy.com [email_address] 678-339-1236 x201 Fax - 678-339-9793

Notes de l'éditeur

  1. The E-Business material shall at all times remain the property of E-Business Strategies, Inc. No license under any trade secrets, copyrights, or other rights is granted by this Agreement or any disclosure of Confidential Information hereunder. Any such permitted copies will be considered Confidential Information. Confidential Information of E-Business Strategies, Inc. may not be copied or reproduced by the Recipient without E-Business Strategies, Inc. prior written consent.
  2. The E-Business material shall at all times remain the property of E-Business Strategies, Inc. No license under any trade secrets, copyrights, or other rights is granted by this Agreement or any disclosure of Confidential Information hereunder. Any such permitted copies will be considered Confidential Information. Confidential Information of E-Business Strategies, Inc. may not be copied or reproduced by the Recipient without E-Business Strategies, Inc. prior written consent. The E-Business material may not be re-sold. It is intended to be used solely for the purpose of accompaniment of the E-Business 2.0 Roadmap for Success book in an instructional manner.