Listening is the vital to be a good communicator. 70% of our time spent in some form of communication activity – is listening. And this not include the time we spent with Idiot Box. In today’s society with more telephones and mobile phones every day, this percentage is really increasing. So if we spend all that time listening, we must be able to remember most of it. Do You? What do you think? Can you remember what was said at the last training session? Can you recall all of it, or only some of it?

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