Presentation during the Nationalization 4.0 conference held in Dubai on 1st October 2018 in Dusit Thani. Looking at Artificial Intelligence from a people's perspective.

1. AI & the Workplace
Impact of AI on Talent
01st October 2018
Ali Khaled AlHashmi
SVP& Head of Human Resources & Centre of Excellence Group
Union National Bank

2. THE IMPACT OF AI ON EMPLOYEES
Ali Khaled AlHashmi

3. THE IMPACT OF AI ON EMPLOYEES
THE PRESSING QUESTIONS
Will our jobs
be taken
over by
Robots and
Intelligent
Machines?
Are our
jobs
secure?
Are we
still
going
to be
here?
Will our
jobs be
redundan
t?
Will we
take a
pay cut?
Are we
still
important
to the
company
?
Ali Khaled AlHashmi

4. These sort of questions arise naturally simply as a result of
‘Fear of the Unknown’
Ali Khaled AlHashmi

5. Will Humans
Eventually
Become
Unemployable?
Ali Khaled AlHashmi

6. Tractors were developed to replace
human muscle power with mechanical
power.
Computers were developed to eliminate
cumbersome, error-laden human
calculation and replace it with digital
perfection.
In 1900, 40% of all US employment was in
agriculture. By the end of the 20th century,
that was less than 2%. Where did all those
farmers go?
WILL HUMANS EVENTUALLY BECOME UNEMPLOYABLE?
Ali Khaled AlHashmi

7. Are Our Jobs Still Secure?
Ali Khaled AlHashmi

8. ARE OUR JOBS SECURE?
Despite 200 years of labor-saving automation,
the fraction of the adult population that
participates in the labor market has risen,
steadily, decade over decade.
The fraction of adults working in the United
States in 2017, is higher than it was 125
years ago in 1890.
The US, for example, has created 17 million
jobs in net since the death of the Great
Recession, which is about the same number of
articles written in that period saying how the
robots are taking all of our jobs.
Ali Khaled AlHashmi

9. Several jobs will become obsolete and that’s
normal but many more would be created.
The internet and mobile technology revolutions
have created far more jobs than they have
destroyed. AI will likely have the same effect, but
new opportunities in the digital economy will
require superior technical skills and knowledge.
ARE OUR JOBS SECURE?
Ali Khaled AlHashmi

10. Research finds that while 45 percent of tasks
are automatable, only 5 percent of overall jobs
have been replaced by automation.
Accenture’s Operations group, which has more
than 100,000 employees, initially calculated that
automation would replace 17,000 jobs in their
accounts payable and marketing operations.
However, headcount actually grew as employees
moved to more strategic advisory services that
expanded their business lines.
ARE OUR JOBS SECURE?
Ali Khaled AlHashmi

11. Does it require working in
an unpredictable
environment?
Does it involve creativity and
coming up with clever
solutions?
Does it require interacting
with people and using social
intelligence?
QUESTIONS TO ASK TO IDENTIFY IF A JOB WILL BE TAKEN
OVER BY MACHINES
Ali Khaled AlHashmi

12. What’s Going to Happen?
Ali Khaled AlHashmi

13. HUMANS AND MACHINES WORKING TOGETHER
Ali Khaled AlHashmi

14. WHAT’S GOING TO HAPPEN?
The answer is straight
forward and is already
here today!
We will find ways for
humans and
machines to co-exist
and work together
effectively.
If humans can
outsource repetitive and
lower-value tasks to AI,
then they can free
themselves to perform
creative and strategic
work, and thus augment
their output.
Eliminating boring jobs
that employees dislike
can also improve morale
and interest as they take
on increasingly more
meaningful work.
AI increases
engagement and
creates happiness in
the workplace!
AI probably won’t eliminate
your job and even if it
does, you’ll probably get a
more interesting one!
Ali Khaled AlHashmi

15. HUMANS & MACHINES IN THE WORKPLACE Robotic
Warehouse
Ali Khaled AlHashmi

16. Robotic Arm
in
Ali Khaled AlHashmi
HUMANS & MACHINES IN THE WORKPLACE

17. Creating An
”AI Ready” Culture
The right mindset,
leadership dedication &
buy-in and a diverse
support team.
Creating an “AI-Ready” culture is not just about how to create smarter machines, it’s
about how to create smarter organizations through ‘Collective Intelligence’, enabled by
new AI technologies.
The first step in creating
an ‘AI-Ready’ culture
within your organization
is “Education” to all
stakeholders.
Ali Khaled AlHashmi

18. Sourcing AI Talent
HOW EASY IT IS TO FIND OR SOURCE AI TALENT?
Ali Khaled AlHashmi

19. SOURCING AI TALENT
HOW EASY IT IS TO FIND OR SOURCE AI TALENT?
AI talent is extremely scarce and
expensive right now. AI is a growth
industry facing a massive skills
shortage.
American universities only graduate
about 100 competent researchers and
engineers in this field each year!
Ali Khaled AlHashmi

20. “There are fewer than 10,000 people in the
world currently qualified to do state-of-
the-art AI research and engineering.” -
Jean-François Gagné, founder of leading
AI company Element.AI
Top 20 AI recruiters, led by Amazon,
Google, and Microsoft, spend more than
$650 million annually to attract AI talent.
SOURCING AI TALENT
HOW EASY IT IS TO FIND OR SOURCE AI TALENT?
Ali Khaled AlHashmi

21. What About Those Who Can’t Afford
The Millions?
Ali Khaled AlHashmi

22. Understand
Different
Job Titles
Seek the
Right
Characteristics
Hire junior-level
engineers
Partner with
Universities
Host a
“Hackathon”
Recruit from
Specialized
Training
Programs
Hire
Superstars!...
like attracts like
Emphasize
Your
Company’s
Unique
Advantages
(EVP)
Find
alternative
ways to staff
your AI
initiatives
WHAT ABOUT THOSE WHO CAN’T AFFORD THE MILLIONS?
Ali Khaled AlHashmi

23. The Clock is Ticking!
How to Adapt?
Ali Khaled AlHashmi

24. TO PREPARE THE WORKFORCE, LEADERS NEED TO ACT NOW!
Accelerate reskilling people
Strengthen the talent
pipeline from its source
Ali Khaled AlHashmi
Redesign work to unlock
human potential

25. UNLOCKING HUMAN POTENTIAL
is all about

26. CREATING A CULTURE OF ENGAGEMENT THROUGH…
TRUST
EMPOWER
MOTIVATE
TRUST
EMPOWER
MOTIVATE
TRUST
EMPOWER
MOTIVATE
TRUST
EMPOWER
MOTIVATE

28. Skills Needed to Succeed in
the Future Workplace
Ali Khaled AlHashmi

29. Future Workplace Skill Sets
Digital &
Technology
Creativity and
Innovation
Experimentation
and Cognitive
Flexibility
People
Development
and Coaching
Complex
Problem Solving
Data Analysis
and
Interpretation
Emotional
Intelligence
Collaboration
and
Negotiation
Ali Khaled AlHashmi

30. ADAPTABILITY
The core skill for the future of work is…
It is essential for navigating the changes ahead.
Ali Khaled AlHashmi

31. Triangle of Success
Ali Khaled AlHashmi

32. RECOMMENDED READINGS
Superminds: The Surprising Power of
People and Computers Thinking
Together - Thomas W. Malone
Applied Artificial Intelligence:
A Handbook For Business
Leaders - Mariya Yao, Adelyn
Zhou, Marlene Jia
Ali Khaled AlHashmi

33. “Some people call this artificial intelligence, but the
reality is this technology will enhance us. So
instead of artificial intelligence, I think we'll
augment our intelligence.”
- Ginni Rometty (Chair, President, and CEO of IBM)
Ali Khaled AlHashmi

34. Thank You
Ali Khaled Alhashmi
Senior Vice President & Head of Human Resources & Centre of Excellence Group
Union National Bank
Presented by: