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Select a service process and describe the flow using no more
than ten process steps.
Discuss where bottlenecks are likely to occur and suggest
improvements to the process flow.
If you can obtain data, estimate the throughput for the process
Answer in 2 paragraphs

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Service Process Flow Analysis & Bottleneck Improvement

  • 1. Select a service process and describe the flow using no more than ten process steps. Discuss where bottlenecks are likely to occur and suggest improvements to the process flow. If you can obtain data, estimate the throughput for the process Answer in 2 paragraphs