1. Can E Government Fill the Gap
between Citizens and Government
in the UK?
Alaa Zahran
alochi@hotmail.com

2. The Aim of this Presentation is to
Understand
4.What does the Citizens 2.What is the
UK Government Purpose from
Needs Back from Targeting Citizens?
the Citizens?
1.What is the Role
of Technology?
Technology
UK
E Government
Government
3.How did the UK Gov.
Apply E Gov. to Reach
by: Alaa Zahran The Citizens?

3. How Much Time
Do We Spend
With
Technology
Every Day ?
Source: T-family
www.socialworksdigitaldivide.co.uk (2012)

4. Layout
 Part 1: UK E Government
(government – UK government – UK e government)
 Part 2: The Transition from Traditional
Government to E Government
(the establishment – national development – strategic plan)
 Part 3: Discussion
(summary – what could be next – citizens role)

5. Part 1: UK E Government
 Government
( Definition – Forms)
“institution that holds the exclusive power to
enforce certain rules of social conduct in a given
geographical area” Rand, A (2013)
 UK Government
 UK E Government

6. Part 1.1: Government
 Government
or the way a Country is ruled
Source: compass Cayman. Participants of G20 Summit. www.compasscayman.com (2009)

7. Part 1.1: Government
 Government
or the way a Country is ruled
Source: www.Glogster.com (2012) Source: Libya live.
www.Thetimes.co.uk(
2011)

8. Part 1.2: UK Government
 Parliamentary Democracy + Constitutional Monarchy
 Prime Minister Queen Elizabeth II
(Head of Government) (ceremonial role)
 24 ministerial departments
(Cabinet Office, DoB, DoE, DoC, DoT, DoH..ect)
 19 non ministerial departments
 300+ Agencies & other public bodies

9. Part 1.3: UK E Government
the core aim of this transition for the government:
• to become more accessible
• effective
• efficient
• accountable
to the citizens
(Shareef, S., Jahankhani, H., Dastbaz, M. 2012).
But How???

10. Part 2: The Transition from Traditional
Government to E Government
 First stage. The Establishment
 Second stage. National Development
 Third stage. Drawing a Strategic Plan

11. The Transition from Traditional
Part 2.1:
Government to E Government
First stage. the Establishment (delivering information)
 In the 1990s (drawing plans – building infrastructure –
supporting specialised agencies)
 Creating hundreds of governmental websites
 By 2000, some websites achieved the worlds'
advanced level of constructing information
 However, this rapid development caused some
problems, according to the National Audit Office
(NAO. 2002)

12. The Transition from Traditional
Part 2.1:
Government to E Government
In 2002, Government on the Web II report, by NAO, created a
suggested model to develop the UK e government
Source: Government on the Web II www.nao.org.uk (2002).

13. Part 2.2: The Transition from Traditional
Government to E Government
Second stage. National Development
(interactive & transactional e government)
 In 2004, a new plan was followed
 Launching www.directgov.uk & www.businesslink.uk
 major initiative development in delivering public services
 about 10 million visits a month
 to allow citizens to complete the transactions
 submitting the documents online
Directgov was described as, “the place to turn for the latest
and widest range of public service information” (Galindo, F.
2005)
http://www.youtube.com/watch?v=SIUKxaf1PdM&feature=player_de
tailpage

14. Part 2.3: The Transition from Traditional
Government to E Government
Drawing a Strategic Plan
Third stage.
(holistic e government)
 E-petitions
 Consultations
 launched most initiative web portal (www.gov.uk)
 one-stop-shop online services Simpler, clearer, faster

15. Part 3: Discussion
summary
technology enabled the government to deliver better
services for the public, also permitted more citizens
participations
what could be next
citizens role

16. List of references
 Gov.uk `n. d.` How Government Works www.gov.uk/government/how-g
overnment-works
 http://socialworksdigitaldivide.blogspot.co.uk/2013/02/technology-ecom
aps.html
 Parliament `n. d.` The UK political system www.parliament.uk/about/ho
w/role/parliament-government
 Rand, A (2013) Government Definition http://aynrandlexicon.com/lexico
n/government.html
 Shareef, S., Jahankhani, H., Dastbaz, M. (2012) `E-Government Stage
Model: Based on Citizen-Centric Approach in Regional Government in
Developing Countries`. International Journal of Electronic Commerce S
tudies 3 (1), 145-64
 www.compasscayman.com/cfr/2009/07/07/Tax-havens-in-a-post-G20-w
orld---Pirates-or-paragons-/

17. List of references
 www.glogster.com/willietheboss/forms-of-government-/g-6l7pm1rkei3ar
oilpf5tea0
 www.nao.org.uk/publications/0102/government_on_the_web_ii.aspx
 www.thetimes.co.uk/tto/news/world/middleeast/article3142707.ece
 Zhou, X., Wei, X. and Wang, T. (2012) `A Study on government website
: A practical analysis to UK government website governance`. Second I
nternational Conference on Business Computing and Global Informatiz
ation. available from http://ieeexplore.ieee.org/stamp/stamp.jsp?tp=&ar
number=6382517