2. Selection is picking up right people for right jobs
Selection is the process by which
an organization chooses the person(s)
who best meets the selection criteria
for the position available
Selection programs try to identify applicants with the
best chance of meeting or exceeding the
organization’s standards of performance
Selection is significant because
it determines work performance
heavy costs are incurred
Introduction
3. Selection: “An exercise in
prediction”
Selection Process
The process of screening job applicants to ensure that
the most appropriate candidates are hired.
What is Selection?
An exercise in predicting which applicants, if hired, will
be (or will not be) successful in performing well on the
criteria the organization uses to evaluate
performance.
Selection errors:
Reject errors for potentially successful applicants
Accept errors for ultimately poor performers
4. Recruitment Vs Selection
Recruitment is the process of searching the candidates
for employment and stimulating them to apply for jobs
in the organization WHEREAS selection involves the
series of steps by which the candidates are screened
for choosing the most suitable persons for vacant
posts.
The basic purpose of recruitments is to create a talent
pool of candidates to enable the selection of best
candidates for the organization, by attracting more
and more employees to apply in the organization
WHEREAS the basic purpose of selection process is to
choose the right candidate to fill the various positions
in the organization.
5. Recruitment Vs Selection
Recruitment is a positive process i.e. encouraging
more and more employees to apply WHEREAS
selection is a negative process as it involves
rejection of the unsuitable candidates.
Recruitment is concerned with tapping the sources
of human resources WHEREAS selection is
concerned with selecting the most suitable
candidate through various interviews and tests.
There is no contract of recruitment established in
recruitment WHEREAS selection results in a contract
of service between the employer and the selected
employee.
6. Selection Criteria
Understanding the characteristics essential for high
performance
The characteristics are identified during job analysis
They must be reflected in the job specification
The goal of any selection system is to:
Determine which applicants possess the knowledge,
skills, abilities, and KSAOs dictated by the job
The system must distinguish between characteristics that
are:
Needed at the time of hiring, acquired during
training, and developed on the job
7. Categories of Criteria
Criteria for making selection decisions fall
into these broad categories:
Education
Experience
Physical characteristics
Other personal characteristics
9. Step 1: Preliminary Screening
The first step in most selection processes involves
completing an application form
Application blanks vary in length and
sophistication
Nearly all ask for enough information to
determine minimal qualifications
The application eliminates the need for
interviewers to gather basic information
Application blanks are subject to the same legal
standards as any other selection method
They generally limit questions that imply
something about the applicant’s physical health
10. Sample Application Blank
Name: _________________________________________________________________________
Address: _______________________________________________________________________
Phone Number (Res): _______________________
Education
College/University Attended: ____________ Highest Degree (a) BA/BSc/MA/MSc/MBA/MCom
(b) BE/BTech/ MTech
(c) Any other
High School Attended: _____________________________
Work Experience (List most recent jobs first)
Name of the Organisation:
Gross Salary: ______________ (annual; be sure to include any bonuses or commission earned)
Job Title: ________________________________________________________
Name of Last Supervisor: __________________________________________
May we contact this supervisor? Yes / No
Reason(s) for Leaving: ____________________________________________________________
Name of Organisation: ____________________ Date of Employment: _______ from to ____
Gross Salary: ___________ (annual; be sure to include any bonuses or commission earned)
Job Title: ________________________________________________________
Name of Last Supervisor: __________________________________________
May we contact this supervisor? Yes / No
Reason(s) for Leaving: ____________________________________________________________
Name of Organisation: ____________________ Date of Employment: _______ from to ____
Gross Salary: ___________ (annual; be sure to include any bonuses or commission earned)
Job Title: ________________________________________________________
Name of Last Supervisor: __________________________________________
May we contact this supervisor? Yes / No
Reason(s) for Leaving: ____________________________________________________________
Work skills
1. List any job-related languages you are able to speak or write: _________________________
2. List any job-related clerical (e.g., typing) or technical skills (e.g., computer programming) that you
have:
A . ___________________________________ B. ___________________________________
C. ___________________________________
Additional Information
In case of an emergency, please contact.
Name: __________________________________________
Address: _______________________________________
Telephone: ______________________________________
I understand that falsification of information is grounds for dismissal.
I understand that my employment at the company may be discontinued at any time for any reason
either by myself or by the company.
I agree to submit to a drug and/or alcohol test as a condition of employment.
Signature Date
11. Weighted application blank
It is a printed form completed by candidate wherein
each item is weighted and scored based on its
importance as a determinant of job success
It helps a company to cross-compare candidates
having more or less similar qualifications and reject
those not meeting the job criteria strictly
On the negative side, it is difficult to develop an
appropriate WAB, the exercise could be quite
costly, and it needs frequent updating so as to be in
line with changing job requirements.
12. Step 2: Employment Tests
An employment test attempts to measure
certain characteristics, such as:
Aptitudes
Manual dexterity
Intelligence
Personality
It can be expensive to develop an
employment test,
so many employers purchase existing tests
13. Selection Tests:
Intelligence test
Aptitude test
Personality test
Projective test
Interest test
Achievement test
Simulation test
Graphology test
14. Validity and Reliability
Validity (of Prediction)
A proven relationship between the selection
device used and some relevant criterion for
successful performance in an organization.
High tests scores equate to high job
performance; low scores to poor performance.
Reliability (of Prediction)
The degree of consistency with which a selection
device measures the same thing.
Individual test scores obtained with a selection
device are consistent over multiple testing
instances.
15. Standards For Selection Tests
• Reliability: the ability of a selection tool to measure
an attribute consistently; When a test is administered
to the same individual repeatedly, he should get
Approximately identical scores.
• Validity: the extent to which an instrument measures
what it intends to measure; In a typing test, validity
measures a typist’s speed and accuracy.
• Standardization: norms for finalizing test scores
should be established Qualified people: tests
demand a high level of professional skills
16. Job Sample Performance Tests
This test requires the applicant to do a
sample of the work that the job involves in a
controlled situation
Programming for computer programmers
Auditions at an orchestra or ballet
company
Applicants are often asked to run the
machines they would run on the job
The quantity and quality of their
work is compared with the work
of other applicants
17. Step 3: Employment Interview
Formal , in-depth conversation conducted to
evaluate applicant’s acceptability for the
job in consideration.
an important source of information about
job applicants.
Several types of interviews are used ,
depending on the nature and importance of
the position to be filled within an
organization.
18. Types of Interviews
Interviews vary along two important
dimensions:
How structured it is
Whether it focuses on historical information or
hypothetical situations
An unstructured interview has no
predetermined script or protocol
Structured interviews are more reliable and
valid than unstructured interviews
Standardization lowers the possibility that
biases have been introduced by the
interviewer
19. Types Of Selection Interviews
The nondirective interview: the recruiter asks
questions as they come to mind
The directive or structured interview: the recruiter
uses a predetermined set of Questions that are
clearly job-related
The situational interview: the recruiter presents a
hypothetical incident and asks The candidate to
respond
The behavioral interview: the focus here is on actual
work related incidents and The applicant is
supposed to reveal what he or she did in a given
situation
Stress interview: the recruiter attempts to find how
applicants would respond to aggressive,
embarrassing, rule and insulting (at times) questions
The panel interview: three or four interviewers pose
questions to the applicant and Examine the
suitability of the candidate
20. Effective Interviewing
Conducting an Effective Interview
Planning the interview
Controlling the interview
Using proper questioning techniques
Question types to avoid in interviews
Yes/No questions
Obvious questions
Questions that rarely produce a true answer
Leading questions
Illegal questions
Questions that are not job related
21. Step 4: Reference Checks
When applying for a job, you may be asked for a list
of references
Rarely does someone knowingly include the
name of a reference who will give a negative
impression
This built-in bias is why references are criticized
Equally important are concerns over the legality of
asking for, and providing, such information
Giving out confidential information could be a
violation of the employee’s right to privacy
Giving a negative recommendation opens the
reference up to a defamation lawsuit
22. Step 5: Physical Examinations
After the selection decision and before the
job offer is made, the candidate is required
to undergo a physical fitness test.
A job offer is contingent upon the
candidate being declared fit after the
physical examination.
23. Step 6 :Making the Job Offer
Offer Guidelines
Formalize the offer with a letter to the
applicant clearly stating the terms and
conditions of employment.
Avoid vague, general statements and
promises.
Require return of a signed acceptance of
the offer.
24. Selection of Managers
The employment tests used vary with the type of
employee being hired
Organizations frequently spend more time,
effort, and money hiring middle- to upper-
level executives
Uses a variety of testing methods, including:
Interviews
Work samples and simulations
Paper-and-pencil tests of abilities and
attitudes
25. Selection of Managers
Assessors then evaluate each individual
on a number of dimensions, such as:
Organizational and planning ability
Decisiveness
Flexibility
Resistance to stress
Poise
Personal style
Rater’s judgments are consolidated and
developed into a final report
26. Selection Cost-Benefit Analysis
Utility: the degree to which using a
selection system improves the
quality of the individuals being
selected
Statistical utility: the extent to which a
selection technique allows a
company to predict who will be
successful
Organizational utility: a matter of
costs and benefits.
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