Alyosha Agrawala

Chennai Area, India India

Experienced IT Professional (B/OSS, L2C, T2R, CRM), MBA (IT Mgmt.)

Technology / Software / Internet

• Experienced IT professional with a MBA in IT management (SP Jain Center of Management, Dubai - 68th by FT times, 2011) • Extensive experience in designing, developing and implementing CRM solutions on AmdocsCRM platforms • Successfully delivered multiple Large & Complex CRM/system implementation Projects as Solution Architect, Functional/Technical Lead & Subject Matter Expert (SME); Worked on Enhancement & Upgrades with many of the Projects in range of 1 Million USD and above • Experience in Project Management including requirement analysis, strategy planning, team building, assigning tasks and activities, resource coordination, project documentation, technical issue resolution and use...