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Questionnaire
Aman Ullah
ALERT: The materials included in this
presentation was actually taught by
Dr. Tasleem Akhtar
in the contact session of Master in
Health Research at Khyber medical
university, Peshawar, Pakistan
Questionnaires
• A data collection tool
Questionnaires
• TYPES OF QUESTIONS
1. Open-ended questions
2. Closed questions.
Open-Ended Questions permit free
responses which should be recorded in
the respondents’ own words.
Such questions are useful for obtaining
in-depth information on:
•Facts with which the researcher is not
very familiar
•Opinions, attitudes and suggestions of
informants
•Sensitive issues.
Partially categorised questions
In interviews questions are often asked as
open-ended questions, but to facilitate
recording and analysis, some answers
can be pre-categorised.
For example:
‘How did you become a member of the
Village Health Committee?’
•Volunteered
•Elected at a community meeting
•Nominated by community leaders
•Nominated by health staff
•Other (specify)
Closed Questions have a list of possible
options or answers from which the
respondents must choose.
Closed questions are most commonly
used for background variables such as
age, marital status or education,
Closed questions may also be used to get
the respondents to express their opinions
or attitudes by choosing rating points on a
scale.
For example:
What is your opinion on the following
statement:
‘Children with learning disorders should
be educated in special schools?’
•Strongly agree
•Agree
•No opinion
•Disagree
•Strongly disagree
Steps in Designing a Questionnaire/
Interview Guide
Step 1: Content
Take your objectives and variables as a
starting point.
Decide what questions will be needed to
measure or (in the case of qualitative
studies) to define your variables and reach
your objectives.
Step 2: Formulating questions
•Formulate one or more questions that will
provide the information needed for each
variable.
•Take care that questions are specific and
precise enough so that different
respondents don’t interpret them
differently.
•Check whether each question measures one
thing at a time.
For example: the question, ‘Do you think that the
war situation leads to mental problems that
require treatment by health staff?’ brings three
topics, which should be split up in
mental problems resulting from the war,
treatment required, and who should provide the
treatment.
Double Barrel Question
•Avoid leading questions.
A question is leading if it suggests a certain
answer.
For example: the question, ‘Do you think that
people have to give bribes at hospital X to be
seen by a doctor?’ hardly leaves room for ‘no’ or
for other options.
A better question would be: ‘Do all patients have
equal access to a doctor in hospital X?
Sometimes, a question is leading because it
presupposes a certain condition. For example:
‘What action did you take the last time your
child had diarrhoea?’ presupposes the child has
had diarrhoea.
A better set of questions would be: ‘Has your
child ever had diarrhoea?’ (If yes:) ‘When was
the last time?’ ‘Did you do anything to treat it?’
(If yes:) ‘What?’
•Avoid words with double or vaguely defined
meanings or that are emotionally laden. Concepts
such as dirty (clinics), lazy (patients), or unhealthy
(food), for example, should be omitted.
•Ask sensitive questions in a socially acceptable
way:
Step 3: Sequencing the questions
•Design your interview schedule or
questionnaire to be ‘informant friendly’.
The sequence of questions must be logical for the
informant and allow, as much as possible, for a
‘natural’ conversation, even in more structured
interviews
Use simple, everyday language.
Step 4: Formatting the questionnaire
Attach a separate, introductory page explaining
the purpose of the study,
requesting the informant’s consent to be
interviewed and
assuring confidentiality of the data obtained.
Each questionnaire has a heading and space to
insert the number, date and location of the
interview,
Layout is such that questions belonging together
appear together visually. If the questionnaire is
long, you may use subheadings for groups of
questions.
Sufficient space is provided for answers to open-
ended questions, categories such as ‘other’ and
for comments on pre-categorised questions.
•Boxes for pre-categorised answers are placed
in a consistent manner (e.g., on the right half of
the page).
Your questionnaire should not only be
Informant - but also Researcher Friendly!
Step 5: Translation
If interviews will be conducted in one or more
local languages, the questionnaire should be
translated in order to standardise the way
questions will be asked.
After having it translated you should have it
retranslated into the original language by a
different person.
When developing the questionnaire, you
should reconsider the variables you have
chosen and, if necessary, add, drop or
change some.
You may even change some of your
objectives at this stage.
Questions/Suggestions
khurramthalwi@hotmail.com

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Questionnaire

  • 2. ALERT: The materials included in this presentation was actually taught by Dr. Tasleem Akhtar in the contact session of Master in Health Research at Khyber medical university, Peshawar, Pakistan
  • 3. Questionnaires • A data collection tool
  • 4. Questionnaires • TYPES OF QUESTIONS 1. Open-ended questions 2. Closed questions.
  • 5. Open-Ended Questions permit free responses which should be recorded in the respondents’ own words. Such questions are useful for obtaining in-depth information on: •Facts with which the researcher is not very familiar •Opinions, attitudes and suggestions of informants •Sensitive issues.
  • 6. Partially categorised questions In interviews questions are often asked as open-ended questions, but to facilitate recording and analysis, some answers can be pre-categorised.
  • 7. For example: ‘How did you become a member of the Village Health Committee?’ •Volunteered •Elected at a community meeting •Nominated by community leaders •Nominated by health staff •Other (specify)
  • 8. Closed Questions have a list of possible options or answers from which the respondents must choose. Closed questions are most commonly used for background variables such as age, marital status or education, Closed questions may also be used to get the respondents to express their opinions or attitudes by choosing rating points on a scale.
  • 9. For example: What is your opinion on the following statement: ‘Children with learning disorders should be educated in special schools?’ •Strongly agree •Agree •No opinion •Disagree •Strongly disagree
  • 10. Steps in Designing a Questionnaire/ Interview Guide Step 1: Content Take your objectives and variables as a starting point. Decide what questions will be needed to measure or (in the case of qualitative studies) to define your variables and reach your objectives.
  • 11. Step 2: Formulating questions •Formulate one or more questions that will provide the information needed for each variable. •Take care that questions are specific and precise enough so that different respondents don’t interpret them differently.
  • 12. •Check whether each question measures one thing at a time. For example: the question, ‘Do you think that the war situation leads to mental problems that require treatment by health staff?’ brings three topics, which should be split up in mental problems resulting from the war, treatment required, and who should provide the treatment.
  • 14. •Avoid leading questions. A question is leading if it suggests a certain answer. For example: the question, ‘Do you think that people have to give bribes at hospital X to be seen by a doctor?’ hardly leaves room for ‘no’ or for other options. A better question would be: ‘Do all patients have equal access to a doctor in hospital X?
  • 15. Sometimes, a question is leading because it presupposes a certain condition. For example: ‘What action did you take the last time your child had diarrhoea?’ presupposes the child has had diarrhoea. A better set of questions would be: ‘Has your child ever had diarrhoea?’ (If yes:) ‘When was the last time?’ ‘Did you do anything to treat it?’ (If yes:) ‘What?’
  • 16. •Avoid words with double or vaguely defined meanings or that are emotionally laden. Concepts such as dirty (clinics), lazy (patients), or unhealthy (food), for example, should be omitted. •Ask sensitive questions in a socially acceptable way:
  • 17. Step 3: Sequencing the questions •Design your interview schedule or questionnaire to be ‘informant friendly’. The sequence of questions must be logical for the informant and allow, as much as possible, for a ‘natural’ conversation, even in more structured interviews Use simple, everyday language.
  • 18. Step 4: Formatting the questionnaire Attach a separate, introductory page explaining the purpose of the study, requesting the informant’s consent to be interviewed and assuring confidentiality of the data obtained.
  • 19. Each questionnaire has a heading and space to insert the number, date and location of the interview, Layout is such that questions belonging together appear together visually. If the questionnaire is long, you may use subheadings for groups of questions. Sufficient space is provided for answers to open- ended questions, categories such as ‘other’ and for comments on pre-categorised questions.
  • 20. •Boxes for pre-categorised answers are placed in a consistent manner (e.g., on the right half of the page). Your questionnaire should not only be Informant - but also Researcher Friendly!
  • 21. Step 5: Translation If interviews will be conducted in one or more local languages, the questionnaire should be translated in order to standardise the way questions will be asked. After having it translated you should have it retranslated into the original language by a different person.
  • 22. When developing the questionnaire, you should reconsider the variables you have chosen and, if necessary, add, drop or change some. You may even change some of your objectives at this stage.