1. Look at your goals
Look at your performance
Does your behaviour match your goals
ONE MINUTES GOALS
If you can't tell what you'd like to happening,
then there's no problem - just a complaint
Hired to solve problems
A problem only exists if there is a difference
between what is actually happening and what you
desire to be happening
What are each others' responsibilities
Responsibilities and accountability
The #1 motivator of people is feedback on
results
What are we accountable for?
SUMMARY
ONE MINUTE PRAISINGS
ONE MINUTE MANAGER
The appraisee to keep detailed notes of
performance and send through at regular
intervals to appraiser
People who feel good
about themselves
produce good results
THE CONSTANT APPRAISAL
care about people and results
General points
Goals begin behaviours
Productivity = quality + quantity
Consequences maintain behaviours
ONE MINUTE REPRIMANDS
quality is giving people the the product or service
they really want and need