2. WHAT IS COMMUNICATION??
The response of GENERATOR and
RECEVIER are systematically co
related to a REFFERENT STIMULI
3. WHY COMMUNICATION IS
IMPORTANT IN NURSING
•IT IS THE ESSENCE OF
HEALTH CARE
•MAKE POSITIVE IMPACT ON
CLENT AND FAMILY
•IMPART KNOWLEDGE ON
HEALTH PRACTICES
9. • Vital to gather information from client
• Confirm the facts from the relatives
• To identify health disability
• To develop Acceptances ,Confidence and
trust worthiness
1. ACCEPTANCE AND TRUST
13. STAFF -STAFF
• Happens all the time
• It is for the delivery of quality
and safe care
• Depends on the type of care
practices ,nurses needs to
handover reports of client to
next person involved.
14. STAFF –SUPERIORS
The nurse manager ,doctors and
specialist are the to the nurses by
the virtue of hierarchical level in
the organization, it means that
Each Member Should Maintain
Respect.
15. STAFF- SUBORDINATES
Subordinates means the
Juniors, Aids or other
Hospital assistance
Much of the communication
at this level is for Directing
And Delegation The Work
16. STAFF - CLIENT
• It is the core of nursing services
• Needs to be aware about different
levels or age group of the client
• Choose appropriate mode of
communication to convey message
Should be aware that what can be
communicated and what should be
kept confidential
17. ETHICS OF GOOD
COMMUNICATION SKILL
• Learn to respect others
• Avoid being emotional
• Maintain eye to eye contact
• Present acceptable tone of
voice and body language
• Do not use offensive languages
• Learn to listen