SlideShare une entreprise Scribd logo
1  sur  28
Public Relations: Communicating
the Sustainable Livelihood Program
     to external stakeholders
         By Ana Maria B. Raymundo
         Presented by David Daniel P. Pagulayan

April 1-5, 2013
Albergo Hotel,
Baguio City
What is Social Marketing?

“Social marketing is the planning
and implementation of programs
designed to bring about social
change using concepts from
commercial marketing.”
What is Social Marketing?
“Social marketing seeks to influence
social behaviors not to benefit the
marketer, but to benefit the target
audience and the general society.”
Why Social Marketing?

• What is the objective of the
  Sustainable Livelihood Program?
• Why do we do what we do?
• What is our ultimate goal in the
  DSWD?
Marketing Mix
The 4 Ps      Additional Ps
Product       Publics
Price         Policy
Place         Purse Strings
Promotion
Product:
 Sustainable Livelihood Program for
           poor families

Problem: Poor families have substandard
socio-economic conditions

Solution: Sustainable Livelihood Program as
one way to reduce poverty
Price: support, partnership

• What is the ‘cost’ to obtain the ‘product?’
• What is asked of the stakeholders? –
  support, partnership
Place: distribution channels,
            accessibility
• How can stakeholders access the program?
• If a stakeholder wants to partner, how can
  s/he? What will s/he do? Where will s/he
  go? Who will s/he contact?
Promotion: methods of
      communication to reach
          stakeholders
Advertising/advertorials/press releases
Personal selling: dialogues and meetings
 with partners
IEC materials: brochures, posters, tarpaulins
Quadmedia: TV, radio, print, social media
Special events: SLP Congress, caravan, etc.
Publics: external and internal
            stakeholders
               Internal
• Executive and Management Committees
• Central Office Staff
• Field Office Staff
Publics: external and internal
              stakeholders
                 External
• Beneficiaries          •   Business Sector
  /Community             •   CSOs
• Development Partners   •   Academe
• NGAs                   •   Youth
• Legislators            •   Media and Social Media
• LGUs
Policy: laws, programs,
             ordinances
                  (examples)

• For the micro-enterprise development track:
  DTI, SEC, CDA programs and regulations, etc.

• For the employment facilitation track: TESDA
  classes, DOLE job fairs, etc.
Purse Strings: fund source for
    social marketing strategies
        (working with a limited budget)

• Social media: Facebook, Twitter, Wordpress,
  Blogspot, Tumblr, Rappler, etc.
• Submitting success stories to national
  dailies
• Writing letters/emails to TV and radio
  programs, and print media
Existing Social Marketing
        Strategies
Existing Social Marketing Strategies
Blake Mycoskie and the
Toms shoes One for One concept
Existing Social Marketing Strategies
The Products
The Advocacy
PR through special events
OUR VISION
• Poverty reduction with institutional support
  from the LGUs

              OUR PROMISE
• Uplift the standard of living and improve the
  quality of lives of their constituents
Engaging Partners
• Identify potential partners:
   –   thrust and priorities
   –   Image of the potential partners
   –   Existing communication efforts
   –   Corporate Social Responsibility (for the business sector)
• Know your prospective partners: (Background check)
   –   Company/Organization profile
   –   Company/Organization thrust
   –   Personal Background
   –   advocacies
Communicating with External
 Stakeholders: Remember the basics

Always remember the 4Ps in the context of
 the SLP
  1.   Product
  2.   Price
  3.   Place
  4.   Promotion
Communicating with External
  Stakeholders: Remember the basics
Visual Aids:
  Partner’s Kit: Information, Education,
   Communication (IEC) materials
  Audio Visual Presentations (AVP)
  Success stories/anecdotes
  Field data
Physical presence of beneficiaries
YOUR physical preparation
Sources:
• www.socialmarketing.com
• rags2riches.ph
• www.toms.com

Contenu connexe

Tendances

Geni plus company profile--v2
 Geni plus company profile--v2 Geni plus company profile--v2
Geni plus company profile--v2Wenwen Li
 
Editor Showcase Request For Proposal - PR Agency RFP
Editor Showcase Request For Proposal - PR Agency RFPEditor Showcase Request For Proposal - PR Agency RFP
Editor Showcase Request For Proposal - PR Agency RFPEverythingPR
 
Visit Williamsburg PR Agency Request for Proposal - RFP
Visit Williamsburg PR Agency Request for Proposal - RFPVisit Williamsburg PR Agency Request for Proposal - RFP
Visit Williamsburg PR Agency Request for Proposal - RFPEverythingPR
 
Lara_Holy_Resume
Lara_Holy_ResumeLara_Holy_Resume
Lara_Holy_ResumeLara Holy
 
Amanda Burnett Communications Plan DISFIYU
Amanda Burnett Communications Plan DISFIYUAmanda Burnett Communications Plan DISFIYU
Amanda Burnett Communications Plan DISFIYUAmanda A. Burnett
 
EWCunninghamReume 16(NoBio)
EWCunninghamReume 16(NoBio)EWCunninghamReume 16(NoBio)
EWCunninghamReume 16(NoBio)Erica Cunningham
 
Evalutation
EvalutationEvalutation
EvalutationJoshua-M
 

Tendances (11)

Public relations
Public relations Public relations
Public relations
 
Spindle Credentials 2013
Spindle Credentials 2013Spindle Credentials 2013
Spindle Credentials 2013
 
Geni plus company profile--v2
 Geni plus company profile--v2 Geni plus company profile--v2
Geni plus company profile--v2
 
Resume
ResumeResume
Resume
 
Editor Showcase Request For Proposal - PR Agency RFP
Editor Showcase Request For Proposal - PR Agency RFPEditor Showcase Request For Proposal - PR Agency RFP
Editor Showcase Request For Proposal - PR Agency RFP
 
Spindle credentials 2013
Spindle credentials 2013Spindle credentials 2013
Spindle credentials 2013
 
Visit Williamsburg PR Agency Request for Proposal - RFP
Visit Williamsburg PR Agency Request for Proposal - RFPVisit Williamsburg PR Agency Request for Proposal - RFP
Visit Williamsburg PR Agency Request for Proposal - RFP
 
Lara_Holy_Resume
Lara_Holy_ResumeLara_Holy_Resume
Lara_Holy_Resume
 
Amanda Burnett Communications Plan DISFIYU
Amanda Burnett Communications Plan DISFIYUAmanda Burnett Communications Plan DISFIYU
Amanda Burnett Communications Plan DISFIYU
 
EWCunninghamReume 16(NoBio)
EWCunninghamReume 16(NoBio)EWCunninghamReume 16(NoBio)
EWCunninghamReume 16(NoBio)
 
Evalutation
EvalutationEvalutation
Evalutation
 

En vedette

Dave Platz of FHWA Chicago HS for Agricultural Sciences Shadow Day 02-08-12
Dave Platz of FHWA   Chicago HS for Agricultural Sciences Shadow Day 02-08-12Dave Platz of FHWA   Chicago HS for Agricultural Sciences Shadow Day 02-08-12
Dave Platz of FHWA Chicago HS for Agricultural Sciences Shadow Day 02-08-12raymurphy9533
 
Social in Seattle: How Children's Hospital Boston uses social media to commun...
Social in Seattle: How Children's Hospital Boston uses social media to commun...Social in Seattle: How Children's Hospital Boston uses social media to commun...
Social in Seattle: How Children's Hospital Boston uses social media to commun...Matt Cyr
 
SLP strategic communication
SLP strategic communicationSLP strategic communication
SLP strategic communicationambraymundo
 
ГОСТ Р ИСО/МЭК 17799-2005
ГОСТ Р ИСО/МЭК 17799-2005ГОСТ Р ИСО/МЭК 17799-2005
ГОСТ Р ИСО/МЭК 17799-2005Sergey Erohin
 
Announcement assignment
Announcement assignmentAnnouncement assignment
Announcement assignmentncvpsmanage1
 
BJEP Annual Review Podcast 2014 - Jochem Thijs and Harriet Tenenbaum
BJEP Annual Review Podcast 2014 - Jochem Thijs and Harriet TenenbaumBJEP Annual Review Podcast 2014 - Jochem Thijs and Harriet Tenenbaum
BJEP Annual Review Podcast 2014 - Jochem Thijs and Harriet TenenbaumWiley-Blackwell
 
3212148 customer-satisfaction
3212148 customer-satisfaction3212148 customer-satisfaction
3212148 customer-satisfactionVishal Kapoor
 
Andrea Aufieri - Il mercato dell'editoria oggi, un'inchiesta sui dati italiani
Andrea Aufieri - Il mercato dell'editoria oggi, un'inchiesta sui dati italianiAndrea Aufieri - Il mercato dell'editoria oggi, un'inchiesta sui dati italiani
Andrea Aufieri - Il mercato dell'editoria oggi, un'inchiesta sui dati italianiAndrea Aufieri
 
6023 ppt
6023 ppt6023 ppt
6023 pptFayDu
 
Principles of Christian ministry and social action (mangneo)
Principles of Christian ministry and social action (mangneo)Principles of Christian ministry and social action (mangneo)
Principles of Christian ministry and social action (mangneo)Oasis India
 
Successfully Addressing Key Valuation Issues for Hedge Funds - Renee Ford & S...
Successfully Addressing Key Valuation Issues for Hedge Funds - Renee Ford & S...Successfully Addressing Key Valuation Issues for Hedge Funds - Renee Ford & S...
Successfully Addressing Key Valuation Issues for Hedge Funds - Renee Ford & S...DecosimoCPAs
 

En vedette (20)

Dave Platz of FHWA Chicago HS for Agricultural Sciences Shadow Day 02-08-12
Dave Platz of FHWA   Chicago HS for Agricultural Sciences Shadow Day 02-08-12Dave Platz of FHWA   Chicago HS for Agricultural Sciences Shadow Day 02-08-12
Dave Platz of FHWA Chicago HS for Agricultural Sciences Shadow Day 02-08-12
 
Harriak
HarriakHarriak
Harriak
 
Social in Seattle: How Children's Hospital Boston uses social media to commun...
Social in Seattle: How Children's Hospital Boston uses social media to commun...Social in Seattle: How Children's Hospital Boston uses social media to commun...
Social in Seattle: How Children's Hospital Boston uses social media to commun...
 
RWM Strategies
RWM StrategiesRWM Strategies
RWM Strategies
 
SLP strategic communication
SLP strategic communicationSLP strategic communication
SLP strategic communication
 
Charol
CharolCharol
Charol
 
ГОСТ Р ИСО/МЭК 17799-2005
ГОСТ Р ИСО/МЭК 17799-2005ГОСТ Р ИСО/МЭК 17799-2005
ГОСТ Р ИСО/МЭК 17799-2005
 
The curse
The curseThe curse
The curse
 
Announcement assignment
Announcement assignmentAnnouncement assignment
Announcement assignment
 
BJEP Annual Review Podcast 2014 - Jochem Thijs and Harriet Tenenbaum
BJEP Annual Review Podcast 2014 - Jochem Thijs and Harriet TenenbaumBJEP Annual Review Podcast 2014 - Jochem Thijs and Harriet Tenenbaum
BJEP Annual Review Podcast 2014 - Jochem Thijs and Harriet Tenenbaum
 
3212148 customer-satisfaction
3212148 customer-satisfaction3212148 customer-satisfaction
3212148 customer-satisfaction
 
Andrea Aufieri - Il mercato dell'editoria oggi, un'inchiesta sui dati italiani
Andrea Aufieri - Il mercato dell'editoria oggi, un'inchiesta sui dati italianiAndrea Aufieri - Il mercato dell'editoria oggi, un'inchiesta sui dati italiani
Andrea Aufieri - Il mercato dell'editoria oggi, un'inchiesta sui dati italiani
 
Developing Essential Early Intervention Skills
Developing Essential Early Intervention SkillsDeveloping Essential Early Intervention Skills
Developing Essential Early Intervention Skills
 
Cite 40 citate
Cite 40 citateCite 40 citate
Cite 40 citate
 
6023 ppt
6023 ppt6023 ppt
6023 ppt
 
Principles of Christian ministry and social action (mangneo)
Principles of Christian ministry and social action (mangneo)Principles of Christian ministry and social action (mangneo)
Principles of Christian ministry and social action (mangneo)
 
Successfully Addressing Key Valuation Issues for Hedge Funds - Renee Ford & S...
Successfully Addressing Key Valuation Issues for Hedge Funds - Renee Ford & S...Successfully Addressing Key Valuation Issues for Hedge Funds - Renee Ford & S...
Successfully Addressing Key Valuation Issues for Hedge Funds - Renee Ford & S...
 
PSectorKPIs_1181UK0211
PSectorKPIs_1181UK0211PSectorKPIs_1181UK0211
PSectorKPIs_1181UK0211
 
Globalconsulting
GlobalconsultingGlobalconsulting
Globalconsulting
 
Kaleidoscopeconsultingllcd
KaleidoscopeconsultingllcdKaleidoscopeconsultingllcd
Kaleidoscopeconsultingllcd
 

Similaire à Pr for external stakeholders

Social Media: How to Build Brands, Find Followers and Attract Fans (PR News B...
Social Media: How to Build Brands, Find Followers and Attract Fans (PR News B...Social Media: How to Build Brands, Find Followers and Attract Fans (PR News B...
Social Media: How to Build Brands, Find Followers and Attract Fans (PR News B...Sandra Fathi
 
Effective communication presentation
Effective communication presentationEffective communication presentation
Effective communication presentationLeo Rahman
 
International PR & Information Technology Jamal Nassar 2013
International PR & Information Technology Jamal Nassar 2013International PR & Information Technology Jamal Nassar 2013
International PR & Information Technology Jamal Nassar 2013Jamal Nassar
 
Social Media & Philanthropy Workshop (Miami, FL.)
Social Media & Philanthropy Workshop (Miami, FL.)Social Media & Philanthropy Workshop (Miami, FL.)
Social Media & Philanthropy Workshop (Miami, FL.)KDMC
 
20131202 ucp mc_ts_s4
20131202 ucp mc_ts_s420131202 ucp mc_ts_s4
20131202 ucp mc_ts_s4Tiago Simoes
 
LinkedIN B2B-2022.pdf
LinkedIN B2B-2022.pdfLinkedIN B2B-2022.pdf
LinkedIN B2B-2022.pdfKevinSigliano
 
Social marketing presentation november 2016
Social marketing presentation november 2016Social marketing presentation november 2016
Social marketing presentation november 2016Jim Mintz
 
Bunnings Big Social Data Analysis [Aug 2011] Media Monitoring
Bunnings Big Social Data Analysis [Aug 2011] Media MonitoringBunnings Big Social Data Analysis [Aug 2011] Media Monitoring
Bunnings Big Social Data Analysis [Aug 2011] Media MonitoringKINSHIP digital
 
Zilelebiz 2010: Katie Rizvi
Zilelebiz 2010: Katie RizviZilelebiz 2010: Katie Rizvi
Zilelebiz 2010: Katie RizviRevistaBiz
 
Public Communication in Support of Education Decentralisation
Public Communication  in Support of Education DecentralisationPublic Communication  in Support of Education Decentralisation
Public Communication in Support of Education DecentralisationSKL International
 
#PRlife | Texas A&M University
#PRlife | Texas A&M University#PRlife | Texas A&M University
#PRlife | Texas A&M UniversityMMI Agency
 
Marketing for Nonprofits: Presentation to the Association of Fundraising Prof...
Marketing for Nonprofits: Presentation to the Association of Fundraising Prof...Marketing for Nonprofits: Presentation to the Association of Fundraising Prof...
Marketing for Nonprofits: Presentation to the Association of Fundraising Prof...Amy Atkinson Communications
 
Marketing Today for NFP presentation 2017
Marketing Today for NFP presentation 2017Marketing Today for NFP presentation 2017
Marketing Today for NFP presentation 2017samantha singer
 
Acc credentials 2018
Acc credentials 2018Acc credentials 2018
Acc credentials 2018Stephanie1301
 
The Social Enterprise of 2014
The Social Enterprise of 2014The Social Enterprise of 2014
The Social Enterprise of 2014Digital Vidya
 
Leveraging Social Media Ambassadors in Service of Your Foundation’s Digital S...
Leveraging Social Media Ambassadors in Service of Your Foundation’s Digital S...Leveraging Social Media Ambassadors in Service of Your Foundation’s Digital S...
Leveraging Social Media Ambassadors in Service of Your Foundation’s Digital S...KDMC
 

Similaire à Pr for external stakeholders (20)

Social Media: How to Build Brands, Find Followers and Attract Fans (PR News B...
Social Media: How to Build Brands, Find Followers and Attract Fans (PR News B...Social Media: How to Build Brands, Find Followers and Attract Fans (PR News B...
Social Media: How to Build Brands, Find Followers and Attract Fans (PR News B...
 
Effective communication presentation
Effective communication presentationEffective communication presentation
Effective communication presentation
 
NC Philanthropy Conference Presentation
NC Philanthropy Conference PresentationNC Philanthropy Conference Presentation
NC Philanthropy Conference Presentation
 
International PR & Information Technology Jamal Nassar 2013
International PR & Information Technology Jamal Nassar 2013International PR & Information Technology Jamal Nassar 2013
International PR & Information Technology Jamal Nassar 2013
 
Social Media & Philanthropy Workshop (Miami, FL.)
Social Media & Philanthropy Workshop (Miami, FL.)Social Media & Philanthropy Workshop (Miami, FL.)
Social Media & Philanthropy Workshop (Miami, FL.)
 
Social Media Education
Social Media EducationSocial Media Education
Social Media Education
 
Building a digital media plan
Building a digital media planBuilding a digital media plan
Building a digital media plan
 
20131202 ucp mc_ts_s4
20131202 ucp mc_ts_s420131202 ucp mc_ts_s4
20131202 ucp mc_ts_s4
 
Sharing The Responsible Business Voice on Social Media
Sharing The Responsible Business Voice on Social MediaSharing The Responsible Business Voice on Social Media
Sharing The Responsible Business Voice on Social Media
 
LinkedIN B2B-2022.pdf
LinkedIN B2B-2022.pdfLinkedIN B2B-2022.pdf
LinkedIN B2B-2022.pdf
 
Social marketing presentation november 2016
Social marketing presentation november 2016Social marketing presentation november 2016
Social marketing presentation november 2016
 
Bunnings Big Social Data Analysis [Aug 2011] Media Monitoring
Bunnings Big Social Data Analysis [Aug 2011] Media MonitoringBunnings Big Social Data Analysis [Aug 2011] Media Monitoring
Bunnings Big Social Data Analysis [Aug 2011] Media Monitoring
 
Zilelebiz 2010: Katie Rizvi
Zilelebiz 2010: Katie RizviZilelebiz 2010: Katie Rizvi
Zilelebiz 2010: Katie Rizvi
 
Public Communication in Support of Education Decentralisation
Public Communication  in Support of Education DecentralisationPublic Communication  in Support of Education Decentralisation
Public Communication in Support of Education Decentralisation
 
#PRlife | Texas A&M University
#PRlife | Texas A&M University#PRlife | Texas A&M University
#PRlife | Texas A&M University
 
Marketing for Nonprofits: Presentation to the Association of Fundraising Prof...
Marketing for Nonprofits: Presentation to the Association of Fundraising Prof...Marketing for Nonprofits: Presentation to the Association of Fundraising Prof...
Marketing for Nonprofits: Presentation to the Association of Fundraising Prof...
 
Marketing Today for NFP presentation 2017
Marketing Today for NFP presentation 2017Marketing Today for NFP presentation 2017
Marketing Today for NFP presentation 2017
 
Acc credentials 2018
Acc credentials 2018Acc credentials 2018
Acc credentials 2018
 
The Social Enterprise of 2014
The Social Enterprise of 2014The Social Enterprise of 2014
The Social Enterprise of 2014
 
Leveraging Social Media Ambassadors in Service of Your Foundation’s Digital S...
Leveraging Social Media Ambassadors in Service of Your Foundation’s Digital S...Leveraging Social Media Ambassadors in Service of Your Foundation’s Digital S...
Leveraging Social Media Ambassadors in Service of Your Foundation’s Digital S...
 

Pr for external stakeholders

  • 1. Public Relations: Communicating the Sustainable Livelihood Program to external stakeholders By Ana Maria B. Raymundo Presented by David Daniel P. Pagulayan April 1-5, 2013 Albergo Hotel, Baguio City
  • 2. What is Social Marketing? “Social marketing is the planning and implementation of programs designed to bring about social change using concepts from commercial marketing.”
  • 3. What is Social Marketing? “Social marketing seeks to influence social behaviors not to benefit the marketer, but to benefit the target audience and the general society.”
  • 4. Why Social Marketing? • What is the objective of the Sustainable Livelihood Program? • Why do we do what we do? • What is our ultimate goal in the DSWD?
  • 5. Marketing Mix The 4 Ps Additional Ps Product  Publics Price  Policy Place  Purse Strings Promotion
  • 6. Product: Sustainable Livelihood Program for poor families Problem: Poor families have substandard socio-economic conditions Solution: Sustainable Livelihood Program as one way to reduce poverty
  • 7. Price: support, partnership • What is the ‘cost’ to obtain the ‘product?’ • What is asked of the stakeholders? – support, partnership
  • 8. Place: distribution channels, accessibility • How can stakeholders access the program? • If a stakeholder wants to partner, how can s/he? What will s/he do? Where will s/he go? Who will s/he contact?
  • 9. Promotion: methods of communication to reach stakeholders Advertising/advertorials/press releases Personal selling: dialogues and meetings with partners IEC materials: brochures, posters, tarpaulins Quadmedia: TV, radio, print, social media Special events: SLP Congress, caravan, etc.
  • 10. Publics: external and internal stakeholders Internal • Executive and Management Committees • Central Office Staff • Field Office Staff
  • 11. Publics: external and internal stakeholders External • Beneficiaries • Business Sector /Community • CSOs • Development Partners • Academe • NGAs • Youth • Legislators • Media and Social Media • LGUs
  • 12. Policy: laws, programs, ordinances (examples) • For the micro-enterprise development track: DTI, SEC, CDA programs and regulations, etc. • For the employment facilitation track: TESDA classes, DOLE job fairs, etc.
  • 13. Purse Strings: fund source for social marketing strategies (working with a limited budget) • Social media: Facebook, Twitter, Wordpress, Blogspot, Tumblr, Rappler, etc. • Submitting success stories to national dailies • Writing letters/emails to TV and radio programs, and print media
  • 16.
  • 17. Blake Mycoskie and the Toms shoes One for One concept
  • 18.
  • 19.
  • 24. OUR VISION • Poverty reduction with institutional support from the LGUs OUR PROMISE • Uplift the standard of living and improve the quality of lives of their constituents
  • 25. Engaging Partners • Identify potential partners: – thrust and priorities – Image of the potential partners – Existing communication efforts – Corporate Social Responsibility (for the business sector) • Know your prospective partners: (Background check) – Company/Organization profile – Company/Organization thrust – Personal Background – advocacies
  • 26. Communicating with External Stakeholders: Remember the basics Always remember the 4Ps in the context of the SLP 1. Product 2. Price 3. Place 4. Promotion
  • 27. Communicating with External Stakeholders: Remember the basics Visual Aids: Partner’s Kit: Information, Education, Communication (IEC) materials Audio Visual Presentations (AVP) Success stories/anecdotes Field data Physical presence of beneficiaries YOUR physical preparation

Notes de l'éditeur

  1. Social Marketing is advocacy-oriented.
  2. *Elicit answers from the PDOs; ask random PDOs to answer the questions.
  3. Traditional marketing follows the 4Ps.Social marketing considers other Ps (development communication)
  4. The product isn’t literally a product that consumers buy. It can be a form of service, a program, a concept, etc.
  5. What do you want to get from the stakeholder?
  6. How will the stakeholders know about the program?
  7. Internal stakeholders are inherent to the organization but not necessarily to the program. Each staff employed by the DSWD represents the DSWD as a whole, not just a specific program. It is imperative that we familiarize ourselves with all the programs and services provided by the DSWD.
  8. Each set of stakeholders must be approached differently. Different stakeholder, different needs, different demandsMedia and social media can both be stakeholders and promotional tools. The media chooses what to feature about the DSWD depending on how they see us.
  9. Cite the Boracay ordinance as an example.
  10. Usually the case in the development sector
  11. Buy one pair of Toms, you donate another pair to a child in need.
  12. Unique business/program strategy
  13. The experiential approachAllow other individuals to talk about the business/program.
  14. Feature the beneficiaries behind the program. Give them “air time.”
  15. RAGS2RICHES SALE!Christmas season
  16. IEC Materials: