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1.          Call for                     2.         Galvanize                   3.      Test Vision                   4.      Commit Real                    5.
                                                                                                                                                                                                                                             Amplify &                 6.
                                                                                                                                                                                                                                                                                   Sustain                           Create A                                                                                           FUTURE
                                                                                                                                                                                                                                                                                                            7.
                                                                                 Change                                   a Team                             & Knowhow                              Resources                                  Align                             Performance                        New Culture                                        OVERARCHING                                       STATE
                                                                                                                                                                                                                                                                                                                                                                            GOAL
    Organization Change Process                                           • Voices for change step
                                                                                  forward
                                                                                                                   • Change leaders explore
                                                                                                                   current realities, develop
                                                                                                                                                          • Leaders call for learning.      • Leadership takes stands on
                                                                                                                                                                                            people, culture, and designs.
                                                                                                                                                                                                                                          • Elevate what’s working.        • Progress reviews and metrics
                                                                                                                                                                                                                                                                               support accountability.
                                                                                                                                                                                                                                                                                                             • Celebrate and understand
                                                                                                                                                                                                                                                                                                                     successes.
                                                                                                                                                                                                                                                                                                                                                                      Compelling Vision
                                                                                                                   visions, and strategize for             • Teams acquire needed                                                            • Stop what isn’t.
                                                                          • Some awaken to needs
                                                                                                                                                                                                                                                                                                                                                      W
                                                                                                                                                                                                                                                                           Model Adaptive
                                                                                                                                                                                                                                                                                                                                                  L O
                                                                                                                             change.
This Storymap illustrates The Grove’s understanding of organi-
zational tranformation and change— how it starts and what can                   • Outmoded
                                                                                                                                                               people & skills.                  • Managers agree on and
                                                                                                                                                                                                communicate new priorities.                 • Support new norms
                                                                                                                                                                                                                                                                                                                   • Interpert failures
                                                                                                                                                                                                                                                                                                                                                                      of a Future State
                                                                          thinking is challenged by            • Core team recruits allies and               • Teams take on most                                                                                           Leadership
be done to support it’s success.
                                                                               circumstances                      resistors to the process.                     pressing issues.                • Change teams empowered                                                                                             IP
                                                                                                                                                                                                                                                                                                                  RSH N
                                                                                                                                                                                                                                                                                                                                           F                           that Inspires &
                                                                                                                                                                                                                                                                                                               DE
1. Call for Change                                                                                                                                                                                 and resourced to act.
                                                                                                                                                                                                                                                                                                            LEA ECTIO
   All change starts with awareness of needs. It’s catalyzed
                                                                                • A few articulate
                                                                              a desired future state.
                                                                                                               • Larger organization engages in
                                                                                                                 dialogue and learning about
                                                                                                                                                           • Vision and goals drive
                                                                                                                                                                                                                                              DE RSH
                                                                                                                                                                                                                                                     IP
                                                                                                                                                                                                                                                                                 Progress                   REF
                                                                                                                                                                                                                                                                                                                L                                                         Motivates




                                                                                                                                                                                                                                                                                                                                    K
                                                                                                                                                           planning for new norms,
   by internal and external challenge and ignited by vision. Will                                                 issues and opportunities.               org designs, and systems.             Make Decisions                             LEA TIONS                             Reviews
                                                                                                                                                                                                                                             AC




                                                                                                                                                                                                                                                                                                                               R
    nds tinder in dreams and discontent.
                                                                                                                                                                                                                                                          L O W
                                                                                                                                                                                                                                      T
                                                                                                                                                                                                                                  POR
                                                                                                                                                                                                                              SUP WINS
                                                                                                                                                                                                                                 RE
2. Galvanize a Team                                                                                                                                                                                                           MO
                                                                                                                                                                                                                                                      F




                                                                                                                                                                                                                                                                                                                          O
                                                                                 E                                     Big Picture                                                                                                                                                                                    W
    Groups change organizations. Change needs teams. Think
                                                                               CH XTER                                Work on Goals                                          QUI
                                                                                                                                                                                 CK                  Leadership                                                                  Progress                                                                                   THE GROVE’S VALUE PROPOSITION
                                                                                 AL                                                                                            WIN
                                                                                    LE NAL
   big, dive deep, involve stakeholders, confront current                                                                                                                                             Meetings




                                                                                                                                                                                                                                           K
                                                                                                                                                                                                                                                                                 Reviews
   realities and nd early goals worth ghting for.                                     NG                                                                                                                                                                                                                                ING
                                                                                         ES                                                                                                                                                                                                                         ARN IVE                           Clients in the need of change and organizational transformation engage The




                                                                                                                                                                                                                                       R
                                                                                                                                                                                                                                                                                                                 L E AT
3. Test Vision & Knowhow                                                                                                                            IBLE
                                                                                                                                                 VIS NSORS                    L O W                                                                             GE             Reward for                        INIT
                                                                                                                                                                                                                                                                                                                      I                               Grove to GUIDE and SUPPORT them through key leadership meetings, assess-
                                                                                                                                                                                                                                                            HAN TIVE




                                                                                                                                                                                                                                 O
                                                                                                                                                 SPO                     F                                                                                C                                                                                           ments, planning sessions and action team workouts throughout a change
    To change we must learn, and to learn we must try some-                                                                  Strategic                                                                                        W                                IA               Change
   thing new. Grab low hanging fruit. Test the vision with work.                                                                                                                                                                                          INIT                                                                                        process. Our collaborative, visual approach lets key parts of the organization
                                                                                                                              Offsites                                                                                                                                                                      • Stay anchored in results




                                                                                                                                                                K
   Train up new skills. Stress the system with success.                                                                                                                                                                                E                                                                                                              engage with goals, current realities, and ways forward for change.
                                                                    Non Aligned                                                                                                                                                    ANG VE
                                                                                                                                                                                                                                C H AT I
                                                                                                                                                                                                                                                                           • Everyone gets feedback




                                                                                                                                                            R
                                                                                                                                                                                                       Change                        I                                     and rewards for progress
4. Commit Real Resources                                                                                                                                                                                                        INIT                      GE
                                                                       Inef cient                                                                                                 QUI
                                                                                                                                                                                      CK               Teams                                          HAN TIVE
                                                                                                                                                                                                                                                                                 toward goals.                                                        In the process we TEACH YOU to handle on-going change, by optimizing chances




                                                                                                                                                       O
                                                                                                                                                    W                               WIN                                                             C
   To succeed, leaders must make irrevocable commitments
                                                                                   W
                                                                             K FLO
                                                                                                                                                                                                                                                         IA                                                                                           for internal managers, change consultants, HR staff, and other people to co-
                                                                                                                                                                                                                                                    INIT
                                                                        WOR
   and the big calls about people, time, money & materials.                                                                                                                                                                                                                • Consequences for those
                                                                                                                                                                                                                                                                            still resisting the change.                                               facilitate and then lead the internal change teams and initiatives themselves.
5. Amplify & Align                                                                                                                                     ING                                                                                                                                                                                            Your people can receive explicit training in Group Graphics®, Team Perfor-
                                                                                                                             Deep                   ARN INING
                                                                                                                                                  LE RA
    Find and propogate the processes and people that model                                                                                          &T                                               Organize                                                                                                                                         mance™, and Grove Visual Planning Systems™—well tested and integrated
                                                                                         AL                                  Dives
   the change. Spotlight champions. Deal with resistence.
                                                                                     E RN GES                                                                                                       Initiatives                                                                                                                                       methods for leading change at different levels of the organization.
                                                                                  INT LEN
6. Sustain Performance                                                                 L
                                                                                  C HA                                                                                                                                                                                                                                                                We also provide TOOLS that help you sustain the change yourselves. Our print
   Measure, review, adapt, and act. Measure, review, adapt
   and act. Work the change at all levels of leadership.                      CURRENT                                    Research &                                                                                                                                                                                                                   and on-line guides, demos, designs, and coaching aides provide comprehensive
                                                                                                                                                                                                                                                                                                                                                      support just-in-time right in the workplace.
                                                                               STATE                                     Engageme nt
7. Create a New Culture
    Celebrate and communicate, learn and replicate. Find ways
   to engage heart, mind, and bodies in the new.                          •    Change Process Orientations           •   Context Mapping              •   Leadership Coaching               •    Decision support                                                      •   Tools for Progress Reviews         •   Facilitated Learning Sessions                    • Membership in The Grove Network
                                                                                                                                                                                                                                   •   Storymap™ Murals
                                                                          •    Issues Scans, Interviews              •   Strategic Visioning          •   Facilitation & Team Training      •    Change Team Facilitation          •   Change Roadmaps                 •   Facilitated Progress Reviews       •   Celebration Event Design                         • Licensed TforT in Meeting Facilitation, Team
               GROVE SERVICES                                             •    Facilitated Scoping Sessions          •   Graphic Facilitation         •   Experiential Training             •    Initiative Action Planning                                            •   Documentation of Results           •   Learning Systems Development                        Performance, and Visual Planning Systems.
                                                                                                                                                                                                                                   •   Process Mapping
               www.grove.com
                                                                          •    Graphic History Mapping               •   Dialogue Facilitation        •   Action Learning Design            •    Cascade Design                    •   Cascade Design                  •   Facilitation Training              •   Case Study Development
                                                                                                                                                                                                                                                                                                                                                                                                    2007 © The Grove Consultants International V. 7.0

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Grove Organization Change Process

  • 1. 1. Call for 2. Galvanize 3. Test Vision 4. Commit Real 5. Amplify & 6. Sustain Create A FUTURE 7. Change a Team & Knowhow Resources Align Performance New Culture OVERARCHING STATE GOAL Organization Change Process • Voices for change step forward • Change leaders explore current realities, develop • Leaders call for learning. • Leadership takes stands on people, culture, and designs. • Elevate what’s working. • Progress reviews and metrics support accountability. • Celebrate and understand successes. Compelling Vision visions, and strategize for • Teams acquire needed • Stop what isn’t. • Some awaken to needs W Model Adaptive L O change. This Storymap illustrates The Grove’s understanding of organi- zational tranformation and change— how it starts and what can • Outmoded people & skills. • Managers agree on and communicate new priorities. • Support new norms • Interpert failures of a Future State thinking is challenged by • Core team recruits allies and • Teams take on most Leadership be done to support it’s success. circumstances resistors to the process. pressing issues. • Change teams empowered IP RSH N F that Inspires & DE 1. Call for Change and resourced to act. LEA ECTIO All change starts with awareness of needs. It’s catalyzed • A few articulate a desired future state. • Larger organization engages in dialogue and learning about • Vision and goals drive DE RSH IP Progress REF L Motivates K planning for new norms, by internal and external challenge and ignited by vision. Will issues and opportunities. org designs, and systems. Make Decisions LEA TIONS Reviews AC R nds tinder in dreams and discontent. L O W T POR SUP WINS RE 2. Galvanize a Team MO F O E Big Picture W Groups change organizations. Change needs teams. Think CH XTER Work on Goals QUI CK Leadership Progress THE GROVE’S VALUE PROPOSITION AL WIN LE NAL big, dive deep, involve stakeholders, confront current Meetings K Reviews realities and nd early goals worth ghting for. NG ING ES ARN IVE Clients in the need of change and organizational transformation engage The R L E AT 3. Test Vision & Knowhow IBLE VIS NSORS L O W GE Reward for INIT I Grove to GUIDE and SUPPORT them through key leadership meetings, assess- HAN TIVE O SPO F C ments, planning sessions and action team workouts throughout a change To change we must learn, and to learn we must try some- Strategic W IA Change thing new. Grab low hanging fruit. Test the vision with work. INIT process. Our collaborative, visual approach lets key parts of the organization Offsites • Stay anchored in results K Train up new skills. Stress the system with success. E engage with goals, current realities, and ways forward for change. Non Aligned ANG VE C H AT I • Everyone gets feedback R Change I and rewards for progress 4. Commit Real Resources INIT GE Inef cient QUI CK Teams HAN TIVE toward goals. In the process we TEACH YOU to handle on-going change, by optimizing chances O W WIN C To succeed, leaders must make irrevocable commitments W K FLO IA for internal managers, change consultants, HR staff, and other people to co- INIT WOR and the big calls about people, time, money & materials. • Consequences for those still resisting the change. facilitate and then lead the internal change teams and initiatives themselves. 5. Amplify & Align ING Your people can receive explicit training in Group Graphics®, Team Perfor- Deep ARN INING LE RA Find and propogate the processes and people that model &T Organize mance™, and Grove Visual Planning Systems™—well tested and integrated AL Dives the change. Spotlight champions. Deal with resistence. E RN GES Initiatives methods for leading change at different levels of the organization. INT LEN 6. Sustain Performance L C HA We also provide TOOLS that help you sustain the change yourselves. Our print Measure, review, adapt, and act. Measure, review, adapt and act. Work the change at all levels of leadership. CURRENT Research & and on-line guides, demos, designs, and coaching aides provide comprehensive support just-in-time right in the workplace. STATE Engageme nt 7. Create a New Culture Celebrate and communicate, learn and replicate. Find ways to engage heart, mind, and bodies in the new. • Change Process Orientations • Context Mapping • Leadership Coaching • Decision support • Tools for Progress Reviews • Facilitated Learning Sessions • Membership in The Grove Network • Storymap™ Murals • Issues Scans, Interviews • Strategic Visioning • Facilitation & Team Training • Change Team Facilitation • Change Roadmaps • Facilitated Progress Reviews • Celebration Event Design • Licensed TforT in Meeting Facilitation, Team GROVE SERVICES • Facilitated Scoping Sessions • Graphic Facilitation • Experiential Training • Initiative Action Planning • Documentation of Results • Learning Systems Development Performance, and Visual Planning Systems. • Process Mapping www.grove.com • Graphic History Mapping • Dialogue Facilitation • Action Learning Design • Cascade Design • Cascade Design • Facilitation Training • Case Study Development 2007 © The Grove Consultants International V. 7.0