This document summarizes the findings of a study on digital media infrastructures in UK higher education institutions. It finds that while awareness and technologies exist, institutions lack cohesive strategies and alignment across technical, human, and organizational factors. Infrastructures are fragmented and not designed for user-generated digital media. Barriers include a lack of leadership, differing priorities between departments, and assumptions that media literacy and creation will develop without transparent, reliable support structures.

1. Dream On slow progress in developing digital media infrastructures Susannah Diamond and Andrew Middleton Educational developers Learning and Teaching Institute SHARPENS YOUR THINKING

4. A Picture of Educational Digital Media Fluency Growing Awareness sectoral view *affordable and easy to use Glue? Platform Basis Infrastructure Alignment Transparency Do we have..? Design-BL Project-BL Case-BL Problem-BL Enquiry-BL Learner-centred Active L Authentic L We have pedagogy Red button accessibility* Flip video cameras Large capacity flash drives Audacity Flip video cameras YouTube Facebook apps Windows Movie Maker iTunes iMovie Garageband We have technology

5. Our belief statement We believe that the institutional infrastructure should allow staff and students to easily create and share media. institutional view

6. User-Generated Digital Media Learning Landscape institutional view

7. A user-generated TV channel Plasma Screens in Nuffield Learning Suite, University of Birmingham, Photo: JISC infoNet Student publishing institutional view

8. "I did get a bit of a run-around on uploading video. I contacted [x], who directed me at someone else [y], who directed me at [z], who directed me back to the someone else, and I now think I'm going to be able to put the material on the streaming media server. But it wasn't an easy route... " email from Senior Lecturer The reality is different institutional view

9. "...this [getting material onto a university server] is the major stumbling block (or one of them) along the route to 'Digital Fluency' …. it's often quite tricky for the ordinary bod to achieve digital things here!" email from Senior Lecturer continued institutional view

10. An aligned infrastructure for digital media production? What do we mean by infrastructure for digital media production? Technical Human Organisational factors ? ?

12. Alignment: Who needs to be invited to the media infrastructure table? ...are our belief statements aligned?

13. Information Services IT Services Learning and Teaching Institute Media Technician Specialist: Portfolios and Repositories Specialist: Media in LTA Head of e-learning Blackboard System Admin Copyright Services IT Training Team AV Services Who did we forget? Who didn't turn up? Who's driving?

19. Sector collaboration Jorum Merlot Institutional outsourcing ITunesU YouTubeEdu GoogleApps Institutional hosting Individuals use external tools Streaming servers Repositories Flickr YouTube Individual responsibility Institutional responsibility

21. Andrew Middleton and Susannah Diamond Learning and Teaching Institute [email_address] and [email_address] SHARPENS YOUR THINKING