1. EMOTIONAL
INTELLIGENCEdr amit karkare

2. OBJECTIVES
What is Emotional Intelligence
What is it made of - the ingredients!
How does that effect your productivity
How can you develop it

3. CHALLENGES AT WORK
Global challenges - cross cultural businesses
Changes - adaptation - reforms
Innovation - what’s new ?
Expectations
Boss - Team
Customer - Client
Family
Working on yourself - GROWTH WITHIN - the EI

4. HAPPY

5. EMOTIONAL INTELLIGENCE
Understand Express & Manage Emotions
Ensuring Consistent Performance
Developing & Maintaining Good Social Relationships
Able To Solve Problems Under Pressure
Team Building - Reducing the Attrition
Motivate - self & others

6. THE DANIEL GOLEMAN MODEL

7. SELF-AWARENESS
Emotional Awareness
recognising one’s emotions & their effect - Why & What
Accurate Self-Assessment
knowing one’s strengths, resources & limits
Self-confidence
strong sense of one’s self-worth & capabilities - realistic

8. SELF - REGULATION
Self-control
keeping disruptive emotions & impulses in check
Conscientiousness
taking responsibility for personal performance
Trustworthiness
honesty & integrity
Adaptability
flexibility in handling changes
Innovation
being open to novel ideas, approaches & new information

9. MOTIVATION
striving to improve or meet excellence
committing & aligning to goals of the team
initiative - readiness to act on opportunities
optimism - persistence / sustain despite setbacks

10. SOCIAL - AWARENESS
Empathy
being able to stand in someone else’s shoes
taking active interest in other’s concerns
developing others
anticipate, recognise & achieve customer needs
leveraging diversity - team handling
political awareness - group dynamics

11. SOCIAL SKILLS
Communication - clarity & assertiven,ess
Influence
Conflict-management
Change-catalyst
Capability as a team
Leadership

12. IQ - EI
Innate = Nurtured
Productive Utility
Success

14. THANK YOU!www.dramitkarkare.com