The document discusses emotional intelligence and its importance in the workplace. It introduces the Daniel Goleman model of emotional intelligence, which includes self-awareness, self-regulation, motivation, and social skills. These components allow individuals to understand and manage their own emotions, relate to others, and solve problems effectively. Developing emotional intelligence can help people perform consistently, build strong relationships, work well under pressure, and motivate themselves and others.

1. EMOTIONAL
INTELLIGENCEdr amit karkare

2. OBJECTIVES
What is Emotional Intelligence
What is it made of - the ingredients!
How does that effect your productivity
How can you develop it

3. CHALLENGES AT WORK
Global challenges - cross cultural businesses
Changes - adaptation - reforms
Innovation - what’s new ?
Expectations
Boss - Team
Customer - Client
Family
Working on yourself - GROWTH WITHIN - the EI

4. HAPPY

5. EMOTIONAL INTELLIGENCE
Understand Express & Manage Emotions
Ensuring Consistent Performance
Developing & Maintaining Good Social Relationships
Able To Solve Problems Under Pressure
Team Building - Reducing the Attrition
Motivate - self & others

6. THE DANIEL GOLEMAN MODEL

7. SELF-AWARENESS
Emotional Awareness
recognising one’s emotions & their effect - Why & What
Accurate Self-Assessment
knowing one’s strengths, resources & limits
Self-confidence
strong sense of one’s self-worth & capabilities - realistic

8. SELF - REGULATION
Self-control
keeping disruptive emotions & impulses in check
Conscientiousness
taking responsibility for personal performance
Trustworthiness
honesty & integrity
Adaptability
flexibility in handling changes
Innovation
being open to novel ideas, approaches & new information

9. MOTIVATION
striving to improve or meet excellence
committing & aligning to goals of the team
initiative - readiness to act on opportunities
optimism - persistence / sustain despite setbacks

10. SOCIAL - AWARENESS
Empathy
being able to stand in someone else’s shoes
taking active interest in other’s concerns
developing others
anticipate, recognise & achieve customer needs
leveraging diversity - team handling
political awareness - group dynamics

11. SOCIAL SKILLS
Communication - clarity & assertiven,ess
Influence
Conflict-management
Change-catalyst
Capability as a team
Leadership

12. IQ - EI
Innate = Nurtured
Productive Utility
Success

14. THANK YOU!www.dramitkarkare.com