The document discusses opportunities for a banking financial company to provide personal loans online for young couples. It notes that globally, the percentage of women having two children has fallen by 7% in 20 years due to rising costs of living. An online loan platform is recommended that allows customers to obtain recurring loans while improving their creditworthiness through a self-learning chatbot and seamless payment solutions. This would increase loans available for customers and reduce operating costs for the bank. The platform could also provide customized loans tailored to young couples' needs through analyzing their digital footprint, as well as convenient financial management and investment tracking tools.

1. 58464
70939
99378
132161
USA
Singapore
UAE
Hong Kong
SINKs & DINKs (18-49 years old, no kids)
Global trends
Average spending on child‘s education (in USD)
Housing
Wedding
loans
Childcare
expenses
Newly Weds often find it a struggle to
manage their finances. After paying off
their wedding and honeymoon, they have
to consider housing and education costs,
should they have children.
Couples are not planning their outlay
properly before they have children.
Context:
A banking financial company is looking to provide personal loans for
consumers online without heavy documentation, which is often needed for
large ticket loans. Couples who wish to obtain recurring loans online instantly
would be attracted to use this platform.
Opportunities:
Globally, the percentage of women having a two-child family had fallen by 7
per cent in 20 years. In Thailand, childless couples form 16% of all Thai
families due to the rising cost of living and desire to improve discretionary
income.
Recommended solution:
It is recommended that the bank utilize an online loan platform allowing
customers to obtain recurring loans while improving their credit worthiness.
• Self-learning chatbot allows application, document submission and loan
approvals to be on the website, messenger and on the application.
• Customers empowered to repay loans swiftly and timely by creating a
seamless payment solution, allowing loans to be repaid online or on the
application.
75% of parents rely on their day-to-day income
to fund their children’s education rather than on
longer-term investments and savings.
61% of engaged couples plan to charge their
expenses to their credit card.
PersonalLoans
Customize loans for young
couples’ lifestyle and
housing needs.
Tailor loans for young couples
by analysing their digital
footprint to understand their
needs.
Automatic and accurate
evaluation of young couples’
risk by analyzing their digital
footprint and transaction
history.
Client impact:
• Reduce operating cost of bank due to faster turn-around time using cloud
based technology.
• Increase loans available for customers who are borrowing short-term for
everyday uses due to faster turn-around time.
Increase demand for
alternative forms of credit
scoring for young couples
who need to take on
multiple, customized loans.
FinancialManagement Increasing focus on growing
their retirement funds
especially for couples not
planning to have children.
Growing need for a
convenient investment
portfolio and financial
management solution,
including saving up for an
emergency fund.
One-stop solution that includes
budgetingand expense control,
providing 24/7, real-time
monitoring.
Provide a convenient
investment tracking tool with
the ability to automatically
rebalance the portfolio.
75%
61%
Varun Mittal
EY Global Emerging Markets
FinTech lead
varun.mittal@sg.ey.com
FinTech Hub
www.ey.com/sg/FinTechHub
Opportunities in the market segmentCustomer segment profile Case Study
How can FIs help?Addressable needs
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