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UNIT 1
INTRODUCTION TO GLOBAL
HRM
Contents of Autonomous College
UNIT 1
• HRM at Global Perspective
• Distinction between Domestic and Global HRM
• HR Challenges at International level
• Challenges of Globalisation Implications of
Managing People and Leveraging Human Resources
Contents of JNTUK College
UNIT 1
• A Global HR Perspective in New Economy
• Challenges of Globalisation
• Implications of managing people and leveraging Human Resources
• Strategic role of international HRM
• Global HR planning
• Staffing policy
• Training and Development
• performance appraisal
• International labour relations
• Industrial democracy
• Talent crunch
• Indian MNCs and Challenges
• Legal contents of Global HRM
Global Perspectives
What is IHRM
• Global HRM can be defined as set of activities aimed
managing organisational human resources at
international level to achieve organisational
objectives and achieve competitive advantage over
competitors at national and international level.
International HRM
International HRM is the process of:
• Procuring,
• Allocating, and
• Effectively utilizing human resources
• In a multinational corporation, while
• Balancing the integration and differentiation of HR
activities in foreign locations
Definition of IHRM:
• The human resources management concepts and
techniques employers use to manage the human
resource challenges of their international operations.
( G. Dessler )
• International human resource management is
concerned with the human resource problems of
multi-national firms in foreign subsidiaries with the
unfolding of HR issues that are associated with the
various stages of the internationalisation process.
( Boxall 1995 )
Objectives of IHRM
• To reduce the risk of international human resources
• To avoid cultural risks
• To avoid regional disparities
• To manage diversifies human capital
Need for GHRM
• To manage expatriates
• To have international orientation
• Effectively utilise services of people at
both the corporate office and at the
foreign plants
• To respect local culture
P v Morgans model of IHRM
Needs for Broader Perspective
Pay issues
• Different countries, different currencies
• Gender based pay in Korea, Japan, Indonesia
Health insurance for employees & their families
Overtime working – Korean & Japanese firms
Promotions based on seniority or merit
Reasons for Growing Interest in IHRM
Globalization of
Business
Effective HRM
Indirect cost of
poor performance
Movement to
network
organisation
Significance in
implementing and
control of
strategies
Growing interest in IHRM
• Globalisation of business leading to mobilisation of
resources
• Effective management of human resources
• To minimise the risk of underperformance or failure
in overseas assignments
• Implementation of international strategies by
competent managerial personal to man overseas
assignments.
How it is Different from Domestic HRM
• Domestic HRM is done at national level and IHRM is
done at international level.
• Domestic HRM is concerned with managing
employees belonging to one nation and IHRM is
concerned with managing employees belonging to
many nations.
• Domestic HRM is less complicated due to less
influence from the external environment. IHRM is
very complicated as it is affected heavily by external
factors such as cultural distance and institutional
factors.
HRM and IHRM
• Complexity involved in operating in different
countries, varied nationalities of employees
• The different cultural environment
• The industry or industries with which the MNC is
involved
• Attitudes of senior management
• Extent of reliance of MNC on home country domestic
market
Differences Between IHRM and HRM
IHRM
• Address a broad range of IHRM
activities
• HR issues related to employees
belonging to more than one
nationality
• Greater involvement of HR
manager in the personal life of
employees
• Greater exposure to risks in
international assignments
• Has to manage several external
factors such as government
regulations of foreign country
HRM
• Address a narrow range of HRM
activities
• HR issues related to employees
belonging to single nationality
• Limited involvement of HR
manager in the personal life of
employees
• Limited risks in domestic
assignments
• Limited external factors to deal
with.
Major difference between domestic
HRM and IHRM
• Business activities
• Increased complexities
• Increased involvement in employees’ personal life
• Complex employee mix
• Increased risks
HR CHALLENGES IN INTERNATIONAL
LEVEL
• Compliance with labour laws
• Talent acquisition
• Developing agile leaders
• Balancing local and home issues
• Building capability
• Efficient coordination and collaboration
• Retaining critical talent
• Sharing knowledge across borders
• Operating efficiently
• Improving productivity
• Compliance with labour laws:
Every company finds a challenge in working
with laws, regulations, and rules in another country.
These vary dramatically from one country to another
, and companies often need the help of good advisers
to unravel and comply with the different rules and
policies.
• Talent acquisition :
It is critical to acquire the people at the right
time, but finding the right talent for a “foreign
company” is sometimes a difficult task. Even simply
identifying and recruiting individuals can be a
challenge in another country.
• Developing agile leaders:
An organisation needs flexible leaders who
can adapt to the changes and challenges of
operating in a global environment. they must be able
to bring the local context and culture into their
decisions and relationships within each country.
• Balancing local and home issues:
Deciding which decision must be made locally
and which must be made at the headquarters is
critical. For example, financial accounting may be
kept at headquarters, while succession planning may
need to be more at the local level.
• Building capability:
Employees must understand the products and services
and how to produce or sell them.They must understand how to
communicate and integrate with others across borders in the
cultural context. learning and development can be different
from one country to another. For sustainability, capability must
be enhanced routinely in the organisation.
• Efficient coordination and collaboration:
A global company must be connected and orchestrated
in its work. Employees must be synchronized in their projects
and efforts, and they must collaborate on a routine basis.This
gets more different when different languages and long
distance are involved.
• Retaining critical talent:
some individuals in the organisation are
considered critical talent, and these are the people who
make the more difference. It is not always an executive
or a manager. It might be the IT team, the direct sales
force, the store managers, or the research and
development professional.The challenge is to retain this
critical talent in the organisation. High turnover can be
disastrous.
• Sharing knowledge across borders:
knowledge management and knowledge
sharing are important, particularly in a knowledge-based
company. Using all the tools for collaboration and
sharing is essential. Building databases that easily
integrate with each other is also important.
• Operating efficiency:
The products and services delivered must be
produced at a low cost to the organisation; otherwise,
competition will have an advantage. Efficiency is king,
and delays and bottlenecks have to be removed to make
a smooth work machine.
• Improving productivity:
In addition to lowering production costs, there
must be more output.The gross productivity of a firm,
revenue divided by employees, must be continuously
improved as technology is used, capability is enhanced,
and engagement and motivation kick in to deliver a very
powerful workforce.
Strategies of GHRM
• The strategy demands global HR leadership with standard
system but local adaptation. The key underlying ideas are
to satisfy your company’s global human resources needs via
feeder mechanism at regional, national and local levels,
and to leverage your current assets to the fullest extent by
actively engaging people in developing their own careers.
Implementing these ideas can be broken down
into 10 steps. By taking these steps, a company
should be able to put into place an effective global
human resources program within three to four
years.
Break all the "local national" glass ceilings
 Trace your lifeline
Build a global database to know who and where your
talent is
Identify your leadership capital
Assess your bench strength
and skills gap
Recruit regularly
Advertise your posts internally
Institute succession planning
Challenge and retain your
talent
Types of strategic policies
• Ethnocentric approach
• Polycentric approach
• Geocentric approach
ETHNOCENTRIC APPROACH
• All key management positions are filled by parent
country nationals.
• One’s own culture is superior
• Overlooks important cultural factors
• Maintain a unified corporate culture
• Create value by transferring core competencies.
• Limits advancement opportunities for host countries.
• Leads to resentment, lower productivity, and high
turnover in employees.
• E.g : Pocter & Gamble ,Toyota & Matushita
Polycentric approach
• Decentralized control
• Business units in different countries have autonomy from home
office, like a local Co.
• No standard forms or procedures
• Recruits host country nationals to manage subsidiaries, while
parent country nationals occupy key positions at corporate HQ.
• Firm is less likely suffer from cultural myopia.
• Less expensive to implement.
• Host country nationals have limited opportunities to
gain experience outside their own countries.
• Gap due to language barriers, cultural differences may
isolate corporate HQ from foreign subsidiaries.
Geocentric approach
• It seeks the best people for key jobs, throughout
the organization, regardless of nationality.
• Hybrid of Ethno and Poly.
• Based on informed knowledge of home and host
countries.
• Enables firms to make best use of its HR.
• Helps building a strong unifying corporate culture
and informal management network.
• Reduces cultural myopia.
• Enhance local representativeness.
BARRIERS OF GHRM
• Worldwide Variations
• Social, political and economic
circumstances
• Human Resource Functions
• HR functions varies according to
country
• Attitude and Actions
• Attitude and actions of
headquarters towards HR
• Cultural Differences
• In learning and teaching styles
Barriers of GHRM
• Resistance to change
• Different locations different way of doing
things
• HR practice that works in one country
may be unacceptable in another
• As transactional personnel department
• As business partner
• Difficult to gain acceptance
Thank you

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Introduction to global hrm

  • 2. Contents of Autonomous College UNIT 1 • HRM at Global Perspective • Distinction between Domestic and Global HRM • HR Challenges at International level • Challenges of Globalisation Implications of Managing People and Leveraging Human Resources
  • 3. Contents of JNTUK College UNIT 1 • A Global HR Perspective in New Economy • Challenges of Globalisation • Implications of managing people and leveraging Human Resources • Strategic role of international HRM • Global HR planning • Staffing policy • Training and Development • performance appraisal • International labour relations • Industrial democracy • Talent crunch • Indian MNCs and Challenges • Legal contents of Global HRM
  • 4. Global Perspectives What is IHRM • Global HRM can be defined as set of activities aimed managing organisational human resources at international level to achieve organisational objectives and achieve competitive advantage over competitors at national and international level.
  • 5. International HRM International HRM is the process of: • Procuring, • Allocating, and • Effectively utilizing human resources • In a multinational corporation, while • Balancing the integration and differentiation of HR activities in foreign locations
  • 6. Definition of IHRM: • The human resources management concepts and techniques employers use to manage the human resource challenges of their international operations. ( G. Dessler ) • International human resource management is concerned with the human resource problems of multi-national firms in foreign subsidiaries with the unfolding of HR issues that are associated with the various stages of the internationalisation process. ( Boxall 1995 )
  • 7. Objectives of IHRM • To reduce the risk of international human resources • To avoid cultural risks • To avoid regional disparities • To manage diversifies human capital
  • 8. Need for GHRM • To manage expatriates • To have international orientation • Effectively utilise services of people at both the corporate office and at the foreign plants • To respect local culture
  • 9.
  • 10. P v Morgans model of IHRM
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Needs for Broader Perspective Pay issues • Different countries, different currencies • Gender based pay in Korea, Japan, Indonesia Health insurance for employees & their families Overtime working – Korean & Japanese firms Promotions based on seniority or merit
  • 17.
  • 18.
  • 19. Reasons for Growing Interest in IHRM Globalization of Business Effective HRM Indirect cost of poor performance Movement to network organisation Significance in implementing and control of strategies
  • 20. Growing interest in IHRM • Globalisation of business leading to mobilisation of resources • Effective management of human resources • To minimise the risk of underperformance or failure in overseas assignments • Implementation of international strategies by competent managerial personal to man overseas assignments.
  • 21. How it is Different from Domestic HRM • Domestic HRM is done at national level and IHRM is done at international level. • Domestic HRM is concerned with managing employees belonging to one nation and IHRM is concerned with managing employees belonging to many nations. • Domestic HRM is less complicated due to less influence from the external environment. IHRM is very complicated as it is affected heavily by external factors such as cultural distance and institutional factors.
  • 22. HRM and IHRM • Complexity involved in operating in different countries, varied nationalities of employees • The different cultural environment • The industry or industries with which the MNC is involved • Attitudes of senior management • Extent of reliance of MNC on home country domestic market
  • 23. Differences Between IHRM and HRM IHRM • Address a broad range of IHRM activities • HR issues related to employees belonging to more than one nationality • Greater involvement of HR manager in the personal life of employees • Greater exposure to risks in international assignments • Has to manage several external factors such as government regulations of foreign country HRM • Address a narrow range of HRM activities • HR issues related to employees belonging to single nationality • Limited involvement of HR manager in the personal life of employees • Limited risks in domestic assignments • Limited external factors to deal with.
  • 24. Major difference between domestic HRM and IHRM • Business activities • Increased complexities • Increased involvement in employees’ personal life • Complex employee mix • Increased risks
  • 25. HR CHALLENGES IN INTERNATIONAL LEVEL • Compliance with labour laws • Talent acquisition • Developing agile leaders • Balancing local and home issues • Building capability
  • 26. • Efficient coordination and collaboration • Retaining critical talent • Sharing knowledge across borders • Operating efficiently • Improving productivity
  • 27. • Compliance with labour laws: Every company finds a challenge in working with laws, regulations, and rules in another country. These vary dramatically from one country to another , and companies often need the help of good advisers to unravel and comply with the different rules and policies. • Talent acquisition : It is critical to acquire the people at the right time, but finding the right talent for a “foreign company” is sometimes a difficult task. Even simply identifying and recruiting individuals can be a challenge in another country.
  • 28. • Developing agile leaders: An organisation needs flexible leaders who can adapt to the changes and challenges of operating in a global environment. they must be able to bring the local context and culture into their decisions and relationships within each country. • Balancing local and home issues: Deciding which decision must be made locally and which must be made at the headquarters is critical. For example, financial accounting may be kept at headquarters, while succession planning may need to be more at the local level.
  • 29. • Building capability: Employees must understand the products and services and how to produce or sell them.They must understand how to communicate and integrate with others across borders in the cultural context. learning and development can be different from one country to another. For sustainability, capability must be enhanced routinely in the organisation. • Efficient coordination and collaboration: A global company must be connected and orchestrated in its work. Employees must be synchronized in their projects and efforts, and they must collaborate on a routine basis.This gets more different when different languages and long distance are involved.
  • 30. • Retaining critical talent: some individuals in the organisation are considered critical talent, and these are the people who make the more difference. It is not always an executive or a manager. It might be the IT team, the direct sales force, the store managers, or the research and development professional.The challenge is to retain this critical talent in the organisation. High turnover can be disastrous. • Sharing knowledge across borders: knowledge management and knowledge sharing are important, particularly in a knowledge-based company. Using all the tools for collaboration and sharing is essential. Building databases that easily integrate with each other is also important.
  • 31. • Operating efficiency: The products and services delivered must be produced at a low cost to the organisation; otherwise, competition will have an advantage. Efficiency is king, and delays and bottlenecks have to be removed to make a smooth work machine. • Improving productivity: In addition to lowering production costs, there must be more output.The gross productivity of a firm, revenue divided by employees, must be continuously improved as technology is used, capability is enhanced, and engagement and motivation kick in to deliver a very powerful workforce.
  • 32. Strategies of GHRM • The strategy demands global HR leadership with standard system but local adaptation. The key underlying ideas are to satisfy your company’s global human resources needs via feeder mechanism at regional, national and local levels, and to leverage your current assets to the fullest extent by actively engaging people in developing their own careers.
  • 33. Implementing these ideas can be broken down into 10 steps. By taking these steps, a company should be able to put into place an effective global human resources program within three to four years. Break all the "local national" glass ceilings  Trace your lifeline Build a global database to know who and where your talent is
  • 34. Identify your leadership capital Assess your bench strength and skills gap Recruit regularly Advertise your posts internally Institute succession planning Challenge and retain your talent
  • 35. Types of strategic policies • Ethnocentric approach • Polycentric approach • Geocentric approach
  • 36. ETHNOCENTRIC APPROACH • All key management positions are filled by parent country nationals. • One’s own culture is superior • Overlooks important cultural factors • Maintain a unified corporate culture • Create value by transferring core competencies. • Limits advancement opportunities for host countries. • Leads to resentment, lower productivity, and high turnover in employees. • E.g : Pocter & Gamble ,Toyota & Matushita
  • 37. Polycentric approach • Decentralized control • Business units in different countries have autonomy from home office, like a local Co. • No standard forms or procedures • Recruits host country nationals to manage subsidiaries, while parent country nationals occupy key positions at corporate HQ. • Firm is less likely suffer from cultural myopia. • Less expensive to implement. • Host country nationals have limited opportunities to gain experience outside their own countries. • Gap due to language barriers, cultural differences may isolate corporate HQ from foreign subsidiaries.
  • 38. Geocentric approach • It seeks the best people for key jobs, throughout the organization, regardless of nationality. • Hybrid of Ethno and Poly. • Based on informed knowledge of home and host countries. • Enables firms to make best use of its HR. • Helps building a strong unifying corporate culture and informal management network. • Reduces cultural myopia. • Enhance local representativeness.
  • 39. BARRIERS OF GHRM • Worldwide Variations • Social, political and economic circumstances • Human Resource Functions • HR functions varies according to country • Attitude and Actions • Attitude and actions of headquarters towards HR • Cultural Differences • In learning and teaching styles
  • 40. Barriers of GHRM • Resistance to change • Different locations different way of doing things • HR practice that works in one country may be unacceptable in another • As transactional personnel department • As business partner • Difficult to gain acceptance