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Nuances of
Digital Media Planning
Anandan Pillai
Associate Director (Paid Media), Performics.Resultrix (Publicis Groupe)
Digital Marketing Landscape
Media Planning
Analytics
Digital Marketing Career Scope
AGENDA
Digital Marketing Landscape
SEM/PPC
SEO
Social
Video
Display
Mobile
Email
SEM / PPC and SEO
SEM / PPC
SEO
Product Listing Ads (PLA) / Google Shopping Ads
Social
Video Advertising
- 6 secs (Bumper Videos)
- 30 secs (Truview Ads)
- Long form (> 60 secs )
Display Marketing
High Impact (Fixed Cost)
Display Marketing
Direct buying from Publishers (CPM /CPC buy)
Mobile Marketing
Email Marketing
Media Planning
What ? Whom ?
How ? When ? How much ?
Media Planning
Where ?
What?
What It SHOULD NOT Be!
What is Media Planning?
How Many People Can be Reached ?
at
What Frequency ?
to
Achieve Objectives
Awareness
Share of Voice
Top of the Mind
recall
Brand Equity
Engagement
Usage
Average Time
Spent
View Rates
Acquisition
Leads
Sales / Revenue
Footfalls
Objectives
Marketing
Objectives
Organization
Objectives
Sales, Profit, Market Share
Whom?
Intent- Driven
1st party
Non-
Intent- Driven
2nd party
3rd party
Interest
based
Customers
Consumers
Influencers
Trade Partners
Competitors
Target Audience
SEM
Web Visitors
Phone No
Email
Supplier / Partner
Platform specific
Industry database
Consumer Decision Journey vs Digital Channels
Non-Intender
Intender
Research
Consideration
Purchase
SEM Social Display Video Email Mobile
Where?
Type of Channels
YouTube Masthead
2016 – Rs. 25 lakhs/day
2017-18 – Rs. 75 lakhs/day
Impact Sustenance Closure
Facebook Lead Gen
Affiliate Network
CPM / CPC /
CPV/ CPCV
Facebook Lead Gen
Affiliate Network
Cost Per Download /
Lead / Sale
How?
 Product launch
 Product feature
 Service benefits
 Price benefits
 Limited Availability / Urgency
 Customer / End-Customer benefits
 Societal benefits
 Achievement / Milestones
Communication Message
Marketing
Funnel
Stage
Facebook Twitter YouTube Programmatic
Display
Google
Search /
GDN
Mobile
Upper
Video,
Facebook Live,
Cinemagraph
Promoted
Trend,
Videos
Masthead
Truview,
Ads
Videos,
Rich Media,
Expandos,
Interstitials
GIFs,
Static
Banners,
Text Ads
Interstitials
Middle
Canvas,
Collections,
Carousels
GIF Bumper Ads, GIF
GIFs,
Static
Banners,
Text Ads
GIF
Lower
Static Banner,
Lead Ads
Static
Banners
Truview Ads
with keyword
targeting
Static Banners Static
Communication Message vs Marketing funnel
When?
Geography Creative Max.
Exposure
Navratri Durga
Puja
Dussehra Karva
Chauth
Pre-Diwali Dhanteras Diwali
Gujarat 5
Maharashtra 5
UP, MP 6
Punjab, Delhi 4
Karnataka 2
West Bengal 3
Assam, Tripura 1
Tamil Nadu 1
Bihar,
Jharkhand
1
Rajasthan 1
Haryana 1
Tamil Nadu 2
Rest of India 3
Campaign Calendar
July'18
July'18 -
Aug'18 Aug'18 Aug'18 Aug'18
Aug'18 -
Sept'18 Sept’18
Channels Wk1 Wk2 Wk3 Wk4 Wk5 Wk6 Wk7 Wk8 Wk9 Wk10 Wk11 Wk12 Wk13
TV
SEM
Hotstar
YouTube
DBM
Display
FB /
Twitter
Campaign Flighting
How Much?
Campaign Success Measurement
 Brand Metrics
 Business Metrics
 Digital Channel Metrics
 Web Metrics
Brand Metrics – Brand Lift Study
YouTubeFacebook
Publisher
3rd Party
Brand Track
Business Metrics
 Market Share
 Category Share
 Revenue
 Profit
 App Installs
 Average Revenue Per User (ARPU)
 Customer Acquisition Cost
 Customer Retention Rate
Analytics – Display, SEM
 Impressions
 Clicks
 CTR = (Clicks / Impressions) *100
 Cost
 CPM = (Cost / Impressions) *1000
 CPC = (Cost / Clicks)
 Conversions
 Cost / Conversion = (Cost / Conversions)
 Reach
 Cost per Unique Reach
ANALYTICS - Social
 Engagement
 Facebook – Likes, Comments, Shares
 Twitter – Retweets, Replies, Likes
 YouTube – Views, Likes, Comments, Dislikes
 LinkedIn – Likes, Comments, Shares
 Clicks
 CTR = (Clicks / Impressions) *100
 Cost
 CPM = (Cost / Impressions) *1000
 CPC = (Cost / Clicks)
 Conversions
 Cost / Conversion = (Cost / Conversions)
 Share of Voice
 Sentiment Analysis (Positive, Negative, Neutral)
ANALYTICS – Video Advertising
 Views
 Cost per View
 Video completion quartiles – 25%, 50%, 75%, 100%
 Cost per completed view
 CTR
ANALYTICS – Email Marketing
ANALYTICS - Web
 Audience
 Sessions
 Unique Users
 Demographics
 Time Spent
 Bounce Rate
 Exit Rate
 New vs Returning User
 Acquisition
 Source – Direct, Search, Referral, Social
 Source – Country, City
 Behavior
 Pages Visited
 Site Search
 Conversions
 Goals
 Attribution
Digital Marketing Career Scope
Corporate Agency Publishers
Strategic
Creative,
Visionary
Account Management
Account Manager, Client Servicing
Overall Knowledge,
Communication Skills
Negotiation Skills
Number Cruncher
Functional
SEM, Social, Email, Affiliate, Media Buying, Media Planning
Analytics, Web Development, Mobile Marketing
In depth functional knowledge
Always at the top of industry
Creative
Number Cruncher
Key Takeaways
 While planning media, don’t get swayed by media channel metrics, but focus on
business metrics
 Understand, collaborate and compliment the digital media planning with
traditional media planning
 Consolidate on your best channels, but don’t shy to test new channels that come
your way
 Iterate, persevere and learn – have loads of patience
 Respect content consumer’s zone
Thank you
&
Good Luck!

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Nuances of Digital Media Planning

  • 1. Nuances of Digital Media Planning Anandan Pillai Associate Director (Paid Media), Performics.Resultrix (Publicis Groupe)
  • 2. Digital Marketing Landscape Media Planning Analytics Digital Marketing Career Scope AGENDA
  • 4. SEM / PPC and SEO SEM / PPC SEO
  • 5. Product Listing Ads (PLA) / Google Shopping Ads
  • 7. Video Advertising - 6 secs (Bumper Videos) - 30 secs (Truview Ads) - Long form (> 60 secs )
  • 9. Display Marketing Direct buying from Publishers (CPM /CPC buy)
  • 13. What ? Whom ? How ? When ? How much ? Media Planning Where ?
  • 14. What?
  • 15. What It SHOULD NOT Be!
  • 16. What is Media Planning? How Many People Can be Reached ? at What Frequency ? to Achieve Objectives
  • 17. Awareness Share of Voice Top of the Mind recall Brand Equity Engagement Usage Average Time Spent View Rates Acquisition Leads Sales / Revenue Footfalls Objectives Marketing Objectives Organization Objectives Sales, Profit, Market Share
  • 18. Whom?
  • 19. Intent- Driven 1st party Non- Intent- Driven 2nd party 3rd party Interest based Customers Consumers Influencers Trade Partners Competitors Target Audience SEM Web Visitors Phone No Email Supplier / Partner Platform specific Industry database
  • 20. Consumer Decision Journey vs Digital Channels Non-Intender Intender Research Consideration Purchase SEM Social Display Video Email Mobile
  • 22. Type of Channels YouTube Masthead 2016 – Rs. 25 lakhs/day 2017-18 – Rs. 75 lakhs/day Impact Sustenance Closure Facebook Lead Gen Affiliate Network CPM / CPC / CPV/ CPCV Facebook Lead Gen Affiliate Network Cost Per Download / Lead / Sale
  • 23. How?
  • 24.  Product launch  Product feature  Service benefits  Price benefits  Limited Availability / Urgency  Customer / End-Customer benefits  Societal benefits  Achievement / Milestones Communication Message
  • 25. Marketing Funnel Stage Facebook Twitter YouTube Programmatic Display Google Search / GDN Mobile Upper Video, Facebook Live, Cinemagraph Promoted Trend, Videos Masthead Truview, Ads Videos, Rich Media, Expandos, Interstitials GIFs, Static Banners, Text Ads Interstitials Middle Canvas, Collections, Carousels GIF Bumper Ads, GIF GIFs, Static Banners, Text Ads GIF Lower Static Banner, Lead Ads Static Banners Truview Ads with keyword targeting Static Banners Static Communication Message vs Marketing funnel
  • 26. When?
  • 27. Geography Creative Max. Exposure Navratri Durga Puja Dussehra Karva Chauth Pre-Diwali Dhanteras Diwali Gujarat 5 Maharashtra 5 UP, MP 6 Punjab, Delhi 4 Karnataka 2 West Bengal 3 Assam, Tripura 1 Tamil Nadu 1 Bihar, Jharkhand 1 Rajasthan 1 Haryana 1 Tamil Nadu 2 Rest of India 3 Campaign Calendar
  • 28. July'18 July'18 - Aug'18 Aug'18 Aug'18 Aug'18 Aug'18 - Sept'18 Sept’18 Channels Wk1 Wk2 Wk3 Wk4 Wk5 Wk6 Wk7 Wk8 Wk9 Wk10 Wk11 Wk12 Wk13 TV SEM Hotstar YouTube DBM Display FB / Twitter Campaign Flighting
  • 30. Campaign Success Measurement  Brand Metrics  Business Metrics  Digital Channel Metrics  Web Metrics
  • 31. Brand Metrics – Brand Lift Study YouTubeFacebook Publisher 3rd Party Brand Track
  • 32. Business Metrics  Market Share  Category Share  Revenue  Profit  App Installs  Average Revenue Per User (ARPU)  Customer Acquisition Cost  Customer Retention Rate
  • 33. Analytics – Display, SEM  Impressions  Clicks  CTR = (Clicks / Impressions) *100  Cost  CPM = (Cost / Impressions) *1000  CPC = (Cost / Clicks)  Conversions  Cost / Conversion = (Cost / Conversions)  Reach  Cost per Unique Reach
  • 34. ANALYTICS - Social  Engagement  Facebook – Likes, Comments, Shares  Twitter – Retweets, Replies, Likes  YouTube – Views, Likes, Comments, Dislikes  LinkedIn – Likes, Comments, Shares  Clicks  CTR = (Clicks / Impressions) *100  Cost  CPM = (Cost / Impressions) *1000  CPC = (Cost / Clicks)  Conversions  Cost / Conversion = (Cost / Conversions)  Share of Voice  Sentiment Analysis (Positive, Negative, Neutral)
  • 35. ANALYTICS – Video Advertising  Views  Cost per View  Video completion quartiles – 25%, 50%, 75%, 100%  Cost per completed view  CTR
  • 36. ANALYTICS – Email Marketing
  • 37. ANALYTICS - Web  Audience  Sessions  Unique Users  Demographics  Time Spent  Bounce Rate  Exit Rate  New vs Returning User  Acquisition  Source – Direct, Search, Referral, Social  Source – Country, City  Behavior  Pages Visited  Site Search  Conversions  Goals  Attribution
  • 38. Digital Marketing Career Scope Corporate Agency Publishers Strategic Creative, Visionary Account Management Account Manager, Client Servicing Overall Knowledge, Communication Skills Negotiation Skills Number Cruncher Functional SEM, Social, Email, Affiliate, Media Buying, Media Planning Analytics, Web Development, Mobile Marketing In depth functional knowledge Always at the top of industry Creative Number Cruncher
  • 39. Key Takeaways  While planning media, don’t get swayed by media channel metrics, but focus on business metrics  Understand, collaborate and compliment the digital media planning with traditional media planning  Consolidate on your best channels, but don’t shy to test new channels that come your way  Iterate, persevere and learn – have loads of patience  Respect content consumer’s zone