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Lean Thinking & Leadership
Anand Subramaniam
Lean Thinking
2
Lean Thinking = Common Sense
3
Traditional vs. Lean Thinking
4
From Complexity to Simplicity
5
Traditional Thinking that
Drives Complexity
Lean Thinking Drives Continuous
Improvement
Lean Thinking
6
Toyota Way – 14 Management Principles
7
Lean
8
Organisation - Firefighting Vs. Lean
9
Is this Lean? Why?
10
Quality: How to improve it?
Cost: How to reduce it?
Delivery: How to ensure it?
Talent: How to develop them?
What is Lean?
11
Extra Capacity
Before
After
Speed & Process Cycle Efficiency
12
Which one is value add?
13
Lean Definition
14
Lean Definition
15
"A systematic approach to identifying and
eliminating waste (non-value-added activities)
through continuous improvement by flowing the
product through flow processes based on a
signal from the customer."
Companies who are “Lean Leaders”
16
“Lean is a strategy for operation
excellence based on clearly
defined values to engage people in
continuously improving safety, quality, cost,
productivity and morale."
Lean is not…
▪ An Acronym
▪ Easy - It is simple, but
“Easy” does not exist
▪ About Laying Off Staff -
Staff may need to do
different work
▪ A Quick Fix
▪ Newest / Latest “Fix All
Problems”
▪ An Organisation Chart
Shuffle - Changing
reporting lines on the org
chart does not improve
process
17
Opportunities & Countermeasures
18
Operational Excellence
19
Lean & Operational Excellence
20
Operational Excellence
Lean Journey
21
Lean Journey
22
Lean Leadership
23
80% Behaviour Change & 20% Tools
24
Traditional vs. Lean Leadership
25
Leadership – Behaviour & Actions
Behaviour
▪ Teach & Engage Teams
▪ Respect people
▪ Be process focused
▪ Support & recognize
▪ Guide & lead towards objectives
▪ Commit to standards
▪ Support the change process
▪ Lead by example
▪ Understand long term vision &
principles
Actions
▪ Continuously ask for improvements
▪ Challenge the status quo
▪ Inspire people & motivate creativity
▪ Praise & recognize good work
▪ Ask 5 x Why
▪ Always practice Go-Look-See
▪ Do what your preach – walk the talk
▪ Be an effective & consistent in
communicating
▪ Don’t accept deviation from agreed
standards
▪ Ask what went wrong & not who
made the mistake
▪ Take the right containment actions &
control their effectiveness
26
Lean Iceberg
27
Lean House
28
Lean House
29
Lean Pillars
30
Lean Pillars
31
Core
Values
Lean Culture
32
Dream House
33
Starts by building a solid foundation
34
.... then it can stand the test of time
35
Lean Culture Foundation
36
Respect & Team Work
37
Empowerment
38
Respect for People
39
7 Practices – To Lead With Respect
40
Gemba
41
Which one is not the Gemba?
42
Sensei & Deshi
43
Sensei
(Teacher)
Deshi
(Student)
@ the Gemba
44
Problem Solving & Reflection
45
Questions to Ask @ the Gemba
46
47
Good Luck
http://www.linkedin.com/in/anandsubramaniam

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