15. Lean Definition
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"A systematic approach to identifying and
eliminating waste (non-value-added activities)
through continuous improvement by flowing the
product through flow processes based on a
signal from the customer."
16. Companies who are “Lean Leaders”
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“Lean is a strategy for operation
excellence based on clearly
defined values to engage people in
continuously improving safety, quality, cost,
productivity and morale."
17. Lean is not…
▪ An Acronym
▪ Easy - It is simple, but
“Easy” does not exist
▪ About Laying Off Staff -
Staff may need to do
different work
▪ A Quick Fix
▪ Newest / Latest “Fix All
Problems”
▪ An Organisation Chart
Shuffle - Changing
reporting lines on the org
chart does not improve
process
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26. Leadership – Behaviour & Actions
Behaviour
▪ Teach & Engage Teams
▪ Respect people
▪ Be process focused
▪ Support & recognize
▪ Guide & lead towards objectives
▪ Commit to standards
▪ Support the change process
▪ Lead by example
▪ Understand long term vision &
principles
Actions
▪ Continuously ask for improvements
▪ Challenge the status quo
▪ Inspire people & motivate creativity
▪ Praise & recognize good work
▪ Ask 5 x Why
▪ Always practice Go-Look-See
▪ Do what your preach – walk the talk
▪ Be an effective & consistent in
communicating
▪ Don’t accept deviation from agreed
standards
▪ Ask what went wrong & not who
made the mistake
▪ Take the right containment actions &
control their effectiveness
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