7. Vocabulary
to be busy
busy signal
ring tone
on the phone
du…du….du….du…
ling…ling…ling…
8. Vocabulary
to make a phone call
to answer a phone call
to call back
to contact
to dial
to push / to press
Phone Dial Pad
9. Expressions
May I speak to …?
Just a moment, please.
Hold on, please.
Who is speaking?
Who am I talking to?
Who’s this?
Yes, speaking.
10. Expressions
May I leave a message?
Can I take a message?
Would you like to leave a message?
Leave your message after the beep.
Let me put you through.
Please tell her to call back.
You’ve got the wrong number.
11. Skit 1
Jack and Jill (college students) talk
about their day and then Jack tries
to ask Jill out for coffee.
12. Skit 1
Jack: Hello, is this
Jill?
Jill: Hi, this is her.
Who is speaking?
Jack: Hi Jill, this is Jack
from your Chemistry
class. How are you doing?
Jill: Oh, Hi Jack, I
am doing well.
What's going on?
13. Skit 1
Jack: The usual. I
was just calling to
see how your day
went.
Jill: It was a very
busy day for me. I
had to take two
quizzes and then
participate in
volleyball practice
after class.
14. Skit 1
Jack: Wow, it
sounds like you are
very active. How
do you find time to
do homework?
Jill: I often have to
stay up very late to
get my studying
done. This term
has been very
stressful, I can't
wait until the
Christmas break!
15. Skit 1
Jack: Christmas is a
long wait. Why don't
we have a coffee
break right now?
Jill: Hmmm, sounds
tempting, but I have a
lot to do.
Jack: Oh really…
taking a break and
caffeine will help you
to concentrate better.
We won't spend more
than 15 minutes
chatting ok?
Jill: You are right, I
could use a break and
a warm latte. Maybe
you can help me with
my chemistry
homework afterwards.
16. Skit 1
Jack: Of course I
can, I finished it
yesterday. Great,
I'll see you soon
then. Don't be late!
Jill: Ok, call me
when you get there.
Bye-bye.
17. Skit 2
Bob calls a business to ask about a
job he has seen in the Newspaper,
but the boss isn’t there.
18. Skit 2
Secretary: Good
morning Apple
enterprise, Karen
speaking. How may
I help?
Bob: Hello Karen,
my name is Bob
Smith and I saw an
advertisement
about a job, may I
speak to your boss
please?
Secretary:
Unfortunately he
isn’t available at the
moment, would you
like to leave a
message?
BOB: Certainly.
19. Skit 2
Secretary: What
would you like me
to tell him?
Bob: Just that I am
very interested in
the job and I have a
lot of experience.
Secretary: Well in that case, if you
wouldn’t mind sending your CV and
we can look into it.
Bob: Oh thank you
ever so much, I’m
very grateful.
20. Skit 2:
Secretary: That’s
not a problem.
Enjoy the rest of
your day,
goodbye sir.
Bob: Thank you
very much
madam, the
same to you.