12. Look P erson O bject P lace Using this system makes risk assessments a conscious process and that in turn reduces risk to individuals. It involves breaking risks into three categories
28. TRIGGERS Emotional Mindsets Inhibitors Rational Mindsets Embarrassed Afraid Loss of face Insulted Being ignored Not being taken seriously Self control Personal values Social or legal consequences Fear Training
29. Visual levels of Fight or Flight Frustration ANGER AGGRESSION VIOLENCE
35. ‘ CRITICAL’ Never break this distance down until you have carried out the assessment model P>O>P
36.
37.
38.
39. Learning how to behave with your negative feelings MY ATTITUDE MY BEHAVIOUR YOUR ATTITUDE YOUR BEHAVIOUR Affects Affects Affects Affects Break the Cycle
52. Defences When a person has a Genuine and Honest held belief that they or Another are in Imminent Danger and the force they use is Reasonable and Necessary and Proportionate to such force used against them
57. How people are affected by workplace violence SHORT TERM EFFECTS MEDIUM TERM EFFECTS LONG TERM EFFECTS Shock, confusion, disbelief, fear, helplessness, anger, embarrassment, feeling of violation Feeling of loss, guilt, shame, embarrassment, humiliation Exhaustion and tiredness, lack of sleep Anger, frustration and resentment Lack of confidence, anxiety, fear of repetition Persistent tiredness, exhaustion, depression, bouts of anxiety Excessive drinking and smoking, antisocial behaviour, aggression Nightmares, flashbacks, headaches, nausea, difficulty sleeping & eating
58.
59. REVIEW What Happened? THE LEARNING What to do next time ? CONCLUSIONS Why did it happen? THE INCIDENT