2. Today’s Agenda:
What is Data Governance?
Example of Data Governance in action
Issues that need Data Governance
Industry definitions
Who did we meet?
Industry Leaders & Companies applying DG principles
What are the next steps?
Formation of Data Governance Office and Work Groups
Review and Time for Questions & Answers
3. Introduction to Data Governance:
What is Data Governance?
Familiar Example as a Demonstration
– Food Labels
– Same Unit of Measurement
– Same Attributes
4. ExamplesthatRequireDataGovernance(DG):
Issue Business Impact How DG can Help
Invalid statistics sent to government
• Hospitals changed dept. numbers
used to calculate metrics
• Inaccurate regulatory reporting
• Time spent reconciling
• Increased expense (vendor charged for
changes)
• Establish clear data owners
• Build processes to ensure data
accuracy & increase data quality
Incorrect and Incomplete OB data in legal
medical record
• Potential for incorrect or redundant
patient care
• Inaccurate regulatory reporting
• Time spent reconciling
• Establish clear data owners
• Standardize data flow processes
• Profile data as part of a data quality
program.
30+ extracts with overlapping EHR data
• Team creates new extract for each
data request
• Potential for incorrect assessment of
patient care
• Increased data security
• Increased support costs
Reduced performance of operational
database
• Establish clear data owners
• Identify source of truth and owners
for data
• Standardize access to data, which
includes extracts & enterprise data
stores
5. Data Governance Defined:
Governance is not command/control…it is about raising
awareness and presenting issues for cross-functional
assessment and decisions.
Michael Atkin, Managing Director, Enterprise Data Management
Data Governance is a practical business solution to data and
information management challenges within an
organization…it is about Information Asset Management
that derives business performance.
James C. Orr – Author of Data Governance for the Executive
6. Change in Data Governance Focus:
TODAY:
Department specific/Siloed within
functional areas and departments
TOMORROW & FUTURE:
An Enterprise Focus/Organizational
coordinated approach
7. Data Management Policy Example:
Clinical Metadata Management
Policy Statement : All data flowing into and out of Enterprise Clinical
Operational Data Engine (ECODE) should be documented using the
approved templates defined by the Data Management Work Group.
Reason for Policy: To ensure transparency into the data lifecycle and
consistency in how the data is interpreted.
Policy Details and Related Documents: The approved template will include,
but is not limited to all business rules, transformations, message
specifications, source definitions, and target definitions. The documentation
should be stored in a central repository, so that it is easily accessible by all
vested parties. All necessary documentation should be checked into the
central repository prior to release to production and shall be subject to
audit. Documentation shall be reviewed on an annual or biennial basis.
8. Initial Data Governance Objectives:
Components Outcomes
• Establish a Data Governance Office
• Establish the Executive Data Governance Collaborative
• Form working teams
Governance
• Define first set of key data elements across each major
functional area
• Establish enterprise data architecture and core policies
for the architecture including data flow and access
Information
Stewardship
• Create standardized documentation for first set of key
data elements
Information
Documentation
• Establish data quality monitors (reports) for first set of
key data elementsData Quality Program
• Establish criteria for data capture and extract capabilities
for future technology purchases
• Collaborate with EHR Standardization Initiatives
Technology
Procurement
Improvement
9. DGIQ – June 2013: PresentersandAttendees
PeterAiken– DataManagement&Governance
30 Years Experience:
Associate Professor of IS at Virginia
Commonwealth University
President of International Data
Management Association
Authored 8 books
Founding Director of Data Blueprint
(consulting firm)
11. DGIQ – June 2013: PresentersandAttendees
DavidLoshin– IT/DataManagement/Quality
30 Years Experience:
President, Knowledge Integrity, Inc,
(consulting firm)
Authored 10 books
Featured columnist at b-eye-
network.com, tdan.com, information-
management.com
12. Beginning Data Governance Principles:
Critical Data Elements
Identify enterprise metadata in use across the organization
Clarify unambiguous definitions, formats, and semantics
Facilitate agreement to those definitions and semantics from
all stakeholders
Absorb replicated reference sets into a single managed
repository
14. Year 1: Key Impact of Our DG
Program to Improve Measures
Projects
Operating Room Data
Integration
Supply Chain Analytics Others
Major Objective Integrate OR data from
all hospitals
Integrate separate Supply
Chain ‘test lab’ (sandbox)
warehouse with the EDW
Proactively limit and/or
course correct data
governance issues
Primary Data
Governance
Achievement
Standardize OR data
elements. e.g., OR
procedure codes; body
site; and implant
definitions.
Implement quality
program and security
policies/procedures for
sharing data
Successfully change
behaviors, decisions,
and technologies
Timeframe Q12014 Q42014 Immediate & Ongoing
15. Review of Data Governance:
Simple example – Food labels
Data Management issue to solve:
Standardizing measure specification and documentation
Standardizing documentation of data flows
Beginning a Data Quality Program
Formation of Data Governance Office
Leadership support
Enterprise involvement
Everyone will be involved at some point
Specific knowledge needed to solve problems
Question and Answer Time
Notes de l'éditeur
I’ve got good news for everyone that thinks that Data Governance is something confusing or a new difficult concept. You already know what data governance (DG) is, and you experience it on a daily basis. One of the most basic examples, is when you look at a food label, and see the same characteristics reported for the contents of the container, that is because of data governance. There has been a collaboration to determine the best way (in some people’s view, at least), to label food. You have probably come to expect that the same data elements will be reported on each label, like carb and fat content. The reporting uses the same unit of measurement, grams. Typically, the percentages are based on the same 2000 calorie diet, as a baseline. DG principles and policies are responsible for providing the uniform measurements that benefit everyone.
First one is chocolate turtles, and the other is okra. But comparisons are easier, the data is more useful, because of the standardization. The standardization you see on food labels is a good example of DG in action.
First quote: Michael Atkin is managing director for Enterprise Data Management, founded for the Financial Industry
Second quote: James C. Orr is an Information Management Leader, author of Data Governance for the Executive, and most recently with Information Builders. Which is an organization that Gartner credits as having visionary implementation solutions. James prefers to call Data Governance by a term he says is more appropriate, which is Information Asset Management.
So this brings up a good point: that the principles and practices of Data Governance can be labeled with a name that is most appropriate for your organization. However, its helpful and less time-consuming to adopt pre-defined terms and definitions whenever possible.
All definitions describe the correlation between data governance/information management and business performance/effective management of data as an enterprise asset.
Puzzle pieces
So, this is an example policy written by the Data Management Work Group, to provide data governance and guidance for resolving issues.
The DMWG is a collection of people from across the organization, meeting twice a month or more if needed to discuss and come to consensus about the best ways to handle data for the entire enterprise.
Peter Aiken discussed the importance of planning and design during system development
David shared these principles. As part of the goals of our Data Governance Program, we are also following some of these keys. As an example, we are singling out the key patient data that is used most frequently for measures and operations. For example, DOB, Ht, Wt, Admit data, Discharge date. These key data elements will be the first fields that we develop data quality measures and provide reporting about the quality levels.
Several organizations spoke about how they began a data quality program, and this is one of the slides that was shared.
Two projects of focus: OR Data Integration, and Supply Chain Analytics.