web 2.0 and library 2.0 tools freely available to optimize your services and skills.

1. library 3.0 services w/o 3.0 million dollars: free and cheap web services for broke libraries Sarah Houghton-Jan Assistant Director @ San Rafael Public Library Author, LibrarianInBlack.net

2. we are broke free = useful

3. 20 steps to a better digital library

4. breakout 1 what free tools do you already use?

8. 7

9. 8

27. breakout 2 try out a tool

38. breakout 3 what challenges face us with pointing users to free ebooks?

52. breakout 4 try a tool you haven’t tried yet.

53. #8: reference tools Multi-platform: LibraryH3lp ($) email: Gmail IM: Meebo VOIP & video chat: Skype texting: Google Voice or AIM hacks Twitter : ask @yourlibrary for help!

58. #9: user support tools Screencasts: Jing Discussion Boards: Google Groups Computer Sharing: LogMeIn or Yuuguu ($)

63. #10: online book clubs Google Groups LibraryThing

65. breakout 5 try a tool you haven’t tried yet.

84. breakout 6 try a tool you haven’t tried yet.

95. breakout 7 try a tool you haven’t tried yet.

108. iPhone 4 vs. HTC Evo

109. #20: lastly, more Google