SlideShare une entreprise Scribd logo

Government Process Re-engineering

•
•
Anirban Mukerji
Anirban Mukerji

The document discusses government process re-engineering (GPR) and how it relates to IT automation in government. It argues that while GPR is important, IT automation without GPR can also provide benefits. It provides examples of GPR combined with IT implementation in passport services and land records that improved outcomes. Railway reservation is used as an example of phased GPR and IT automation. Radical GPR carries risks of failure if not implemented carefully.

Business
1  sur  18
GOVERNMENT PROCESS RE-ENGINEERING Rajeev Chawla I.A.S. Commissioner Survey Settlement and Land Records , Government of Karnataka Anirban Mukerji [email_address] Lecture delivered in LBSNAA as part of e-Governance module IAS PROFESSIONAL COURSE - PHASE - I (2008 BATCH)
OBJECTIVES ,[object Object],[object Object],[object Object],[object Object],[object Object]
WHAT IS GPR? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IT AUTOMATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
GPR AND IT AUTOMATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IMPROVEMENT OF SERVICES Process Re -engineering Y N Empowered Committee Single Window Clearance Pre mutation sketch Y Y E-Procurement Bhoomi N N N Y Electronic Attendance System HRMS as is current in Karnataka Rural Digital Services Use of IT
IT AUTOMATION WITHOUT GPR CAN MANY TIMES BRING VALUE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IT AUTOMATION OF THE DEPARTMENT WITHOUT GPR ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IMPORTANCE OF GPR DEMONSTRATED ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IMPORTANCE OF GPR DEMONSTRATED ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IMPORTANCE OF GPR DEMONSTRATED ,[object Object],[object Object],[object Object],[object Object],[object Object]
CASE STUDY – 1 – PASSPORT SEVA GPR WITH IT IMPLEMENTATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CASE STUDY – 1 – PASSPORT SEVA GPR WITH IT IMPLEMENTATION ( CONTD..) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CASE STUDY II – ISSUE OF RECORD OF RIGHTS - GPR WITH IT IMPLEMENTATION ,[object Object],[object Object],[object Object]
CASE STUDY III – RAILWAY RESERVATION PHASED GPR AND PHASED AUTOMATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CASE STUDY III – RAILWAY RESERVATION PHASED GPR AND PHASED AUTOMATION ,[object Object],[object Object],[object Object],[object Object]
GPR ISSUES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SOME POSSIBLE EXAMPLES OF GPR FAILURE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Recommandé

E-Governance a change management tool - P Panneervel
E-Governance a change management tool - P PanneervelE-Governance a change management tool - P Panneervel
E-Governance a change management tool - P PanneervelAmith hillshow
 
The Civil Service Commission
The Civil Service CommissionThe Civil Service Commission
The Civil Service CommissionJaypeeRojas
 
E governance presentation
E governance presentationE governance presentation
E governance presentationAlex Francis Cabrera
 
e-Government and e-Governance
e-Government and e-Governancee-Government and e-Governance
e-Government and e-GovernanceJo Balucanag - Bitonio
 
E-Government
E-GovernmentE-Government
E-GovernmentJo Balucanag - Bitonio
 
E government
E governmentE government
E governmentlordmwesh
 
Public Service Delivery
Public Service DeliveryPublic Service Delivery
Public Service Deliveryeuwebsc01
 
E governance
E governanceE governance
E governanceRavi Rohilla
 

Recommandé

E-Governance a change management tool - P Panneervel
E-Governance a change management tool - P PanneervelE-Governance a change management tool - P Panneervel
E-Governance a change management tool - P PanneervelAmith hillshow
 
The Civil Service Commission
The Civil Service CommissionThe Civil Service Commission
The Civil Service CommissionJaypeeRojas
 
E governance presentation
E governance presentationE governance presentation
E governance presentationAlex Francis Cabrera
 
e-Government and e-Governance
e-Government and e-Governancee-Government and e-Governance
e-Government and e-GovernanceJo Balucanag - Bitonio
 
E-Government
E-GovernmentE-Government
E-GovernmentJo Balucanag - Bitonio
 
E government
E governmentE government
E governmentlordmwesh
 
Public Service Delivery
Public Service DeliveryPublic Service Delivery
Public Service Deliveryeuwebsc01
 
E governance
E governanceE governance
E governanceRavi Rohilla
 
IPCR OSD MELJUN CORTES JUNE 30 2022
IPCR OSD MELJUN CORTES JUNE 30 2022IPCR OSD MELJUN CORTES JUNE 30 2022
IPCR OSD MELJUN CORTES JUNE 30 2022MELJUN CORTES
 
The kerala building tax 1975 short notes
The kerala building tax 1975 short notesThe kerala building tax 1975 short notes
The kerala building tax 1975 short notesshanavas chithara
 
SCOPE AND COVERAGE OF CIVIL SERVICE
SCOPE AND COVERAGE OF CIVIL SERVICESCOPE AND COVERAGE OF CIVIL SERVICE
SCOPE AND COVERAGE OF CIVIL SERVICEjoseph Talavera
 
Civil Service
Civil Service Civil Service
Civil Service M.S.University, Faculty of Law
 
Citizen Charter..The power of people is stronger than the people in power......
Citizen Charter..The power of people is stronger than the people in power......Citizen Charter..The power of people is stronger than the people in power......
Citizen Charter..The power of people is stronger than the people in power......Jamesadhikaram land matter consultancy 9447464502
 
Civil service, Merit system and CSC
Civil service, Merit system and CSCCivil service, Merit system and CSC
Civil service, Merit system and CSCabad_er
 
Administrative Code of 1987 - Book 1
Administrative Code of 1987 - Book 1Administrative Code of 1987 - Book 1
Administrative Code of 1987 - Book 1ppy13sseayp43
 
Public service
Public servicePublic service
Public serviceShahzad Ahmed
 
Revised (ORAOHRA) - Mabzicle
Revised (ORAOHRA) - MabzicleRevised (ORAOHRA) - Mabzicle
Revised (ORAOHRA) - MabzicleRichard Maboloc
 
THE THEORY OF PUBLIC ADMINISTRATION
THE THEORY OF PUBLIC ADMINISTRATIONTHE THEORY OF PUBLIC ADMINISTRATION
THE THEORY OF PUBLIC ADMINISTRATIONGinandjar Kartasasmita
 
Supply, Levy and Composition Levy under GST
Supply, Levy and Composition Levy under GSTSupply, Levy and Composition Levy under GST
Supply, Levy and Composition Levy under GSTGST Law India
 
Evolution of study of e governance
Evolution of study of e governanceEvolution of study of e governance
Evolution of study of e governanceKaycelyn Ramos , CSP
 
E government and pakistan E-government challenges
E government and pakistan E-government challengesE government and pakistan E-government challenges
E government and pakistan E-government challengesTahseen Ullah Shah
 
Civil Service Reforms
Civil Service ReformsCivil Service Reforms
Civil Service ReformsHilario Martinez
 
Trends in Public Administration v2
Trends in Public Administration v2Trends in Public Administration v2
Trends in Public Administration v2Karen S.
 
Digital Governance PL #1
Digital Governance PL #1Digital Governance PL #1
Digital Governance PL #1Jo Balucanag - Bitonio
 
E governance vision and Strategy
E governance vision and StrategyE governance vision and Strategy
E governance vision and Strategyashfaqahammed
 
Civil service reforms
Civil service reformsCivil service reforms
Civil service reformsNayana Renukumar
 
Educ 607 civil service commission
Educ 607 civil service commissionEduc 607 civil service commission
Educ 607 civil service commissionMARIA KATRINA MACAPAZ
 
PUBLIC ADMINISTRATION
PUBLIC ADMINISTRATIONPUBLIC ADMINISTRATION
PUBLIC ADMINISTRATIONNina Maureen Panis
 
Business Process Reengineering
Business Process ReengineeringBusiness Process Reengineering
Business Process Reengineeringtheairliner
 
Business process reengineering
Business process reengineeringBusiness process reengineering
Business process reengineeringNeelkamal Sharma
 

Contenu connexe

Tendances

IPCR OSD MELJUN CORTES JUNE 30 2022
IPCR OSD MELJUN CORTES JUNE 30 2022IPCR OSD MELJUN CORTES JUNE 30 2022
IPCR OSD MELJUN CORTES JUNE 30 2022MELJUN CORTES
 
The kerala building tax 1975 short notes
The kerala building tax 1975 short notesThe kerala building tax 1975 short notes
The kerala building tax 1975 short notesshanavas chithara
 
SCOPE AND COVERAGE OF CIVIL SERVICE
SCOPE AND COVERAGE OF CIVIL SERVICESCOPE AND COVERAGE OF CIVIL SERVICE
SCOPE AND COVERAGE OF CIVIL SERVICEjoseph Talavera
 
Civil service, Merit system and CSC
Civil service, Merit system and CSCCivil service, Merit system and CSC
Civil service, Merit system and CSCabad_er
 
Administrative Code of 1987 - Book 1
Administrative Code of 1987 - Book 1Administrative Code of 1987 - Book 1
Administrative Code of 1987 - Book 1ppy13sseayp43
 
Revised (ORAOHRA) - Mabzicle
Revised (ORAOHRA) - MabzicleRevised (ORAOHRA) - Mabzicle
Revised (ORAOHRA) - MabzicleRichard Maboloc
 
Supply, Levy and Composition Levy under GST
Supply, Levy and Composition Levy under GSTSupply, Levy and Composition Levy under GST
Supply, Levy and Composition Levy under GSTGST Law India
 
Evolution of study of e governance
Evolution of study of e governanceEvolution of study of e governance
Evolution of study of e governanceKaycelyn Ramos , CSP
 
E government and pakistan E-government challenges
E government and pakistan E-government challengesE government and pakistan E-government challenges
E government and pakistan E-government challengesTahseen Ullah Shah
 
Trends in Public Administration v2
Trends in Public Administration v2Trends in Public Administration v2
Trends in Public Administration v2Karen S.
 
E governance vision and Strategy
E governance vision and StrategyE governance vision and Strategy
E governance vision and Strategyashfaqahammed
 

Tendances (20)

IPCR OSD MELJUN CORTES JUNE 30 2022
IPCR OSD MELJUN CORTES JUNE 30 2022IPCR OSD MELJUN CORTES JUNE 30 2022
IPCR OSD MELJUN CORTES JUNE 30 2022
 
The kerala building tax 1975 short notes
The kerala building tax 1975 short notesThe kerala building tax 1975 short notes
The kerala building tax 1975 short notes
 
SCOPE AND COVERAGE OF CIVIL SERVICE
SCOPE AND COVERAGE OF CIVIL SERVICESCOPE AND COVERAGE OF CIVIL SERVICE
SCOPE AND COVERAGE OF CIVIL SERVICE
 
Civil Service
Civil Service Civil Service
Civil Service
 
Citizen Charter..The power of people is stronger than the people in power......
Citizen Charter..The power of people is stronger than the people in power......Citizen Charter..The power of people is stronger than the people in power......
Citizen Charter..The power of people is stronger than the people in power......
 
Civil service, Merit system and CSC
Civil service, Merit system and CSCCivil service, Merit system and CSC
Civil service, Merit system and CSC
 
Administrative Code of 1987 - Book 1
Administrative Code of 1987 - Book 1Administrative Code of 1987 - Book 1
Administrative Code of 1987 - Book 1
 
Public service
Public servicePublic service
Public service
 
Revised (ORAOHRA) - Mabzicle
Revised (ORAOHRA) - MabzicleRevised (ORAOHRA) - Mabzicle
Revised (ORAOHRA) - Mabzicle
 
THE THEORY OF PUBLIC ADMINISTRATION
THE THEORY OF PUBLIC ADMINISTRATIONTHE THEORY OF PUBLIC ADMINISTRATION
THE THEORY OF PUBLIC ADMINISTRATION
 
Supply, Levy and Composition Levy under GST
Supply, Levy and Composition Levy under GSTSupply, Levy and Composition Levy under GST
Supply, Levy and Composition Levy under GST
 
Evolution of study of e governance
Evolution of study of e governanceEvolution of study of e governance
Evolution of study of e governance
 
E government and pakistan E-government challenges
E government and pakistan E-government challengesE government and pakistan E-government challenges
E government and pakistan E-government challenges
 
Civil Service Reforms
Civil Service ReformsCivil Service Reforms
Civil Service Reforms
 
Trends in Public Administration v2
Trends in Public Administration v2Trends in Public Administration v2
Trends in Public Administration v2
 
Digital Governance PL #1
Digital Governance PL #1Digital Governance PL #1
Digital Governance PL #1
 
E governance vision and Strategy
E governance vision and StrategyE governance vision and Strategy
E governance vision and Strategy
 
Civil service reforms
Civil service reformsCivil service reforms
Civil service reforms
 
Educ 607 civil service commission
Educ 607 civil service commissionEduc 607 civil service commission
Educ 607 civil service commission
 
PUBLIC ADMINISTRATION
PUBLIC ADMINISTRATIONPUBLIC ADMINISTRATION
PUBLIC ADMINISTRATION
 

En vedette

Business Process Reengineering
Business Process ReengineeringBusiness Process Reengineering
Business Process Reengineeringtheairliner
 
Business process reengineering
Business process reengineeringBusiness process reengineering
Business process reengineeringNeelkamal Sharma
 
Bpr Case Studies
Bpr Case StudiesBpr Case Studies
Bpr Case Studiesmsq2004
 
Bpr case study by sims student
Bpr case study by sims studentBpr case study by sims student
Bpr case study by sims studentmrgauravkhadse
 
Business Process Reengineering
Business Process ReengineeringBusiness Process Reengineering
Business Process ReengineeringChandan Kumar
 
Business Process Re-Engineering
Business Process Re-EngineeringBusiness Process Re-Engineering
Business Process Re-EngineeringK. S. Alok Ranjan
 
Business Process Reengineering Complete
Business Process Reengineering CompleteBusiness Process Reengineering Complete
Business Process Reengineering CompleteRoy Antony Arnold G
 
Business process reengineering
Business process reengineeringBusiness process reengineering
Business process reengineeringAniket Verma
 
Los retos de_la_gerenciales_del_futuro
Los retos de_la_gerenciales_del_futuroLos retos de_la_gerenciales_del_futuro
Los retos de_la_gerenciales_del_futurodomingo granado alcala
 
Reengineering Municipal Government - Five Stages to Effective Change
Reengineering Municipal Government - Five Stages to Effective ChangeReengineering Municipal Government - Five Stages to Effective Change
Reengineering Municipal Government - Five Stages to Effective ChangeOHM Advisors
 
Failure of changes, characteristics of effective change
Failure of changes, characteristics of effective changeFailure of changes, characteristics of effective change
Failure of changes, characteristics of effective changeDr. Ajith Sundaram
 
Mahindra Satyam- Business Process Re-engineering Case Study.
Mahindra Satyam- Business Process Re-engineering Case Study.Mahindra Satyam- Business Process Re-engineering Case Study.
Mahindra Satyam- Business Process Re-engineering Case Study.Kaziranga University.
 
BPR at Lady Harding Hospital New Delhi
BPR at Lady Harding Hospital New DelhiBPR at Lady Harding Hospital New Delhi
BPR at Lady Harding Hospital New DelhiAnand Madhav
 
Final bpr new
Final bpr newFinal bpr new
Final bpr newJojin Pk
 
Bpr assignment 3
Bpr assignment 3Bpr assignment 3
Bpr assignment 3Sheema Adil
 

En vedette (20)

Business Process Reengineering
Business Process ReengineeringBusiness Process Reengineering
Business Process Reengineering
 
Business process reengineering
Business process reengineeringBusiness process reengineering
Business process reengineering
 
Bpr Case Studies
Bpr Case StudiesBpr Case Studies
Bpr Case Studies
 
BPR in IRCTC
BPR in IRCTCBPR in IRCTC
BPR in IRCTC
 
Bpr case study by sims student
Bpr case study by sims studentBpr case study by sims student
Bpr case study by sims student
 
Business Process Reengineering
Business Process ReengineeringBusiness Process Reengineering
Business Process Reengineering
 
Business Process Re-Engineering
Business Process Re-EngineeringBusiness Process Re-Engineering
Business Process Re-Engineering
 
Business Process Reengineering Complete
Business Process Reengineering CompleteBusiness Process Reengineering Complete
Business Process Reengineering Complete
 
Business process reengineering
Business process reengineeringBusiness process reengineering
Business process reengineering
 
Bpr Case Study
Bpr Case StudyBpr Case Study
Bpr Case Study
 
Los retos de_la_gerenciales_del_futuro
Los retos de_la_gerenciales_del_futuroLos retos de_la_gerenciales_del_futuro
Los retos de_la_gerenciales_del_futuro
 
13 a finalportfolio
13 a finalportfolio13 a finalportfolio
13 a finalportfolio
 
Reengineering Municipal Government - Five Stages to Effective Change
Reengineering Municipal Government - Five Stages to Effective ChangeReengineering Municipal Government - Five Stages to Effective Change
Reengineering Municipal Government - Five Stages to Effective Change
 
Failure of changes, characteristics of effective change
Failure of changes, characteristics of effective changeFailure of changes, characteristics of effective change
Failure of changes, characteristics of effective change
 
Mahindra Satyam- Business Process Re-engineering Case Study.
Mahindra Satyam- Business Process Re-engineering Case Study.Mahindra Satyam- Business Process Re-engineering Case Study.
Mahindra Satyam- Business Process Re-engineering Case Study.
 
Hospital
HospitalHospital
Hospital
 
BPR at Lady Harding Hospital New Delhi
BPR at Lady Harding Hospital New DelhiBPR at Lady Harding Hospital New Delhi
BPR at Lady Harding Hospital New Delhi
 
Final bpr new
Final bpr newFinal bpr new
Final bpr new
 
Bpr assignment 3
Bpr assignment 3Bpr assignment 3
Bpr assignment 3
 
Business process reengineering
Business process reengineeringBusiness process reengineering
Business process reengineering
 

Similaire à Government Process Re-engineering

Khandwa Municipal Corporation
Khandwa Municipal CorporationKhandwa Municipal Corporation
Khandwa Municipal CorporationUjjwal 'Shanu'
 
SCG|Chartered Accountant | Accounting firms in Ghana
SCG|Chartered Accountant | Accounting firms in GhanaSCG|Chartered Accountant | Accounting firms in Ghana
SCG|Chartered Accountant | Accounting firms in GhanaAnilwebrication
 
SCG|Chartered Accountant |Outsourced Accounting Services
SCG|Chartered Accountant |Outsourced Accounting Services SCG|Chartered Accountant |Outsourced Accounting Services
SCG|Chartered Accountant |Outsourced Accounting Services VipinRai28
 
E governance project conceptualisation to implementation
E governance project conceptualisation to implementationE governance project conceptualisation to implementation
E governance project conceptualisation to implementationAnirban Mukerji
 
The document includes improved delivery of services to the citizens
The document includes improved delivery of services to the citizensThe document includes improved delivery of services to the citizens
The document includes improved delivery of services to the citizensDevNACCB
 
Presentation on khandwa case
Presentation on khandwa casePresentation on khandwa case
Presentation on khandwa caseUjjwal 'Shanu'
 
Bpm Practice - Aufait Technologies
Bpm Practice - Aufait TechnologiesBpm Practice - Aufait Technologies
Bpm Practice - Aufait TechnologiesBijith Ahmed
 
SwiftAnt rpa_and_chatbots services_Microsoft Gold Partner
SwiftAnt rpa_and_chatbots services_Microsoft Gold PartnerSwiftAnt rpa_and_chatbots services_Microsoft Gold Partner
SwiftAnt rpa_and_chatbots services_Microsoft Gold PartnerVenkat Santhosh Subramanian
 
Improving Citizen Outcomes with Robotic Process Automation (RPA)
Improving Citizen Outcomes with Robotic Process Automation (RPA)Improving Citizen Outcomes with Robotic Process Automation (RPA)
Improving Citizen Outcomes with Robotic Process Automation (RPA)AnthonyFungPMPITIL
 
Company Secretary and Information technology
Company Secretary and Information technologyCompany Secretary and Information technology
Company Secretary and Information technologyPavan Kumar Vijay
 
IRJET- Queue Control System using Android
IRJET- Queue Control System using AndroidIRJET- Queue Control System using Android
IRJET- Queue Control System using AndroidIRJET Journal
 
IRJET- Toll Collection Automation
IRJET- Toll Collection AutomationIRJET- Toll Collection Automation
IRJET- Toll Collection AutomationIRJET Journal
 
Airline doc final java
Airline doc final javaAirline doc final java
Airline doc final javaprspvvv
 

Similaire à Government Process Re-engineering (20)

Khandwa Municipal Corporation
Khandwa Municipal CorporationKhandwa Municipal Corporation
Khandwa Municipal Corporation
 
SCG|Chartered Accountant | Accounting firms in Ghana
SCG|Chartered Accountant | Accounting firms in GhanaSCG|Chartered Accountant | Accounting firms in Ghana
SCG|Chartered Accountant | Accounting firms in Ghana
 
SCG|Chartered Accountant |Outsourced Accounting Services
SCG|Chartered Accountant |Outsourced Accounting Services SCG|Chartered Accountant |Outsourced Accounting Services
SCG|Chartered Accountant |Outsourced Accounting Services
 
E governance project conceptualisation to implementation
E governance project conceptualisation to implementationE governance project conceptualisation to implementation
E governance project conceptualisation to implementation
 
The document includes improved delivery of services to the citizens
The document includes improved delivery of services to the citizensThe document includes improved delivery of services to the citizens
The document includes improved delivery of services to the citizens
 
IT_in_delhi_govt
IT_in_delhi_govtIT_in_delhi_govt
IT_in_delhi_govt
 
Chapter 10
Chapter 10Chapter 10
Chapter 10
 
7. One state One Challan.pptx
7. One state One Challan.pptx7. One state One Challan.pptx
7. One state One Challan.pptx
 
PBL2.0.pptx
PBL2.0.pptxPBL2.0.pptx
PBL2.0.pptx
 
PBL2.0.pptx
PBL2.0.pptxPBL2.0.pptx
PBL2.0.pptx
 
Presentation on khandwa case
Presentation on khandwa casePresentation on khandwa case
Presentation on khandwa case
 
Lotus procure : A Complete Overview
Lotus procure : A Complete OverviewLotus procure : A Complete Overview
Lotus procure : A Complete Overview
 
Bpm Practice - Aufait Technologies
Bpm Practice - Aufait TechnologiesBpm Practice - Aufait Technologies
Bpm Practice - Aufait Technologies
 
SwiftAnt rpa_and_chatbots services_Microsoft Gold Partner
SwiftAnt rpa_and_chatbots services_Microsoft Gold PartnerSwiftAnt rpa_and_chatbots services_Microsoft Gold Partner
SwiftAnt rpa_and_chatbots services_Microsoft Gold Partner
 
Improving Citizen Outcomes with Robotic Process Automation (RPA)
Improving Citizen Outcomes with Robotic Process Automation (RPA)Improving Citizen Outcomes with Robotic Process Automation (RPA)
Improving Citizen Outcomes with Robotic Process Automation (RPA)
 
Company Secretary and Information technology
Company Secretary and Information technologyCompany Secretary and Information technology
Company Secretary and Information technology
 
IRJET- Queue Control System using Android
IRJET- Queue Control System using AndroidIRJET- Queue Control System using Android
IRJET- Queue Control System using Android
 
IRJET- Toll Collection Automation
IRJET- Toll Collection AutomationIRJET- Toll Collection Automation
IRJET- Toll Collection Automation
 
Airline doc final java
Airline doc final javaAirline doc final java
Airline doc final java
 
Nilkanth Poman
Nilkanth PomanNilkanth Poman
Nilkanth Poman
 

Plus de Anirban Mukerji

Ibtada Quarterly Newsletter Jan - March 2017
Ibtada Quarterly Newsletter Jan - March 2017Ibtada Quarterly Newsletter Jan - March 2017
Ibtada Quarterly Newsletter Jan - March 2017Anirban Mukerji
 
CaseStudy_SesInd_PlyNLrn_Eng_Aug2015
CaseStudy_SesInd_PlyNLrn_Eng_Aug2015CaseStudy_SesInd_PlyNLrn_Eng_Aug2015
CaseStudy_SesInd_PlyNLrn_Eng_Aug2015Anirban Mukerji
 
CaseStudy_India_CIDP_Eng_July2015_v1r4
CaseStudy_India_CIDP_Eng_July2015_v1r4CaseStudy_India_CIDP_Eng_July2015_v1r4
CaseStudy_India_CIDP_Eng_July2015_v1r4Anirban Mukerji
 
Mobile-technology-for-financial-inclusion-in-India-A-recap
Mobile-technology-for-financial-inclusion-in-India-A-recapMobile-technology-for-financial-inclusion-in-India-A-recap
Mobile-technology-for-financial-inclusion-in-India-A-recapAnirban Mukerji
 
IRMA Network Magazine dedicated to Dr. V Kurien
IRMA Network Magazine dedicated to Dr. V KurienIRMA Network Magazine dedicated to Dr. V Kurien
IRMA Network Magazine dedicated to Dr. V KurienAnirban Mukerji
 
Electronic delivery of services bill 2011
Electronic delivery of services bill 2011Electronic delivery of services bill 2011
Electronic delivery of services bill 2011Anirban Mukerji
 
Introduction to the e-District MMP
Introduction to the e-District MMPIntroduction to the e-District MMP
Introduction to the e-District MMPAnirban Mukerji
 
Nemmadi program in karnataka july2007
Nemmadi program in karnataka july2007Nemmadi program in karnataka july2007
Nemmadi program in karnataka july2007Anirban Mukerji
 
Urban property ownership records background document
Urban property ownership records background documentUrban property ownership records background document
Urban property ownership records background documentAnirban Mukerji
 
Brief note on e district
Brief note on e districtBrief note on e district
Brief note on e districtAnirban Mukerji
 
Electronic Delivery of services Bill, 2011 as introduced in Lok Sabha
Electronic Delivery of services Bill, 2011 as introduced in Lok SabhaElectronic Delivery of services Bill, 2011 as introduced in Lok Sabha
Electronic Delivery of services Bill, 2011 as introduced in Lok SabhaAnirban Mukerji
 
Cvc guidelines on selection and employment of consultants
Cvc guidelines on selection and employment of consultantsCvc guidelines on selection and employment of consultants
Cvc guidelines on selection and employment of consultantsAnirban Mukerji
 
Shankar agarwal interview
Shankar agarwal interviewShankar agarwal interview
Shankar agarwal interviewAnirban Mukerji
 
Ibtada Annual report 2009-10
Ibtada Annual report 2009-10Ibtada Annual report 2009-10
Ibtada Annual report 2009-10Anirban Mukerji
 
Nasscom e-Governance Study
Nasscom e-Governance StudyNasscom e-Governance Study
Nasscom e-Governance StudyAnirban Mukerji
 
Kuppam backgrounder ver 2.101 cp december
Kuppam backgrounder ver 2.101 cp decemberKuppam backgrounder ver 2.101 cp december
Kuppam backgrounder ver 2.101 cp decemberAnirban Mukerji
 
Kuppam HP i-community Children's Coffee table book
Kuppam HP i-community Children's Coffee table bookKuppam HP i-community Children's Coffee table book
Kuppam HP i-community Children's Coffee table bookAnirban Mukerji
 

Plus de Anirban Mukerji (20)

Ibtada Quarterly Newsletter Jan - March 2017
Ibtada Quarterly Newsletter Jan - March 2017Ibtada Quarterly Newsletter Jan - March 2017
Ibtada Quarterly Newsletter Jan - March 2017
 
CaseStudy_SesInd_PlyNLrn_Eng_Aug2015
CaseStudy_SesInd_PlyNLrn_Eng_Aug2015CaseStudy_SesInd_PlyNLrn_Eng_Aug2015
CaseStudy_SesInd_PlyNLrn_Eng_Aug2015
 
CaseStudy_India_CIDP_Eng_July2015_v1r4
CaseStudy_India_CIDP_Eng_July2015_v1r4CaseStudy_India_CIDP_Eng_July2015_v1r4
CaseStudy_India_CIDP_Eng_July2015_v1r4
 
india-fisher-friend (2)
india-fisher-friend (2)india-fisher-friend (2)
india-fisher-friend (2)
 
Mobile-technology-for-financial-inclusion-in-India-A-recap
Mobile-technology-for-financial-inclusion-in-India-A-recapMobile-technology-for-financial-inclusion-in-India-A-recap
Mobile-technology-for-financial-inclusion-in-India-A-recap
 
IRMA Network Magazine dedicated to Dr. V Kurien
IRMA Network Magazine dedicated to Dr. V KurienIRMA Network Magazine dedicated to Dr. V Kurien
IRMA Network Magazine dedicated to Dr. V Kurien
 
Electronic delivery of services bill 2011
Electronic delivery of services bill 2011Electronic delivery of services bill 2011
Electronic delivery of services bill 2011
 
Introduction to the e-District MMP
Introduction to the e-District MMPIntroduction to the e-District MMP
Introduction to the e-District MMP
 
Nemmadi program in karnataka july2007
Nemmadi program in karnataka july2007Nemmadi program in karnataka july2007
Nemmadi program in karnataka july2007
 
Urban property ownership records background document
Urban property ownership records background documentUrban property ownership records background document
Urban property ownership records background document
 
Brief note on e district
Brief note on e districtBrief note on e district
Brief note on e district
 
Electronic Delivery of services Bill, 2011 as introduced in Lok Sabha
Electronic Delivery of services Bill, 2011 as introduced in Lok SabhaElectronic Delivery of services Bill, 2011 as introduced in Lok Sabha
Electronic Delivery of services Bill, 2011 as introduced in Lok Sabha
 
Cvc guidelines on selection and employment of consultants
Cvc guidelines on selection and employment of consultantsCvc guidelines on selection and employment of consultants
Cvc guidelines on selection and employment of consultants
 
Shankar agarwal interview
Shankar agarwal interviewShankar agarwal interview
Shankar agarwal interview
 
Ibtada Annual report 2009-10
Ibtada Annual report 2009-10Ibtada Annual report 2009-10
Ibtada Annual report 2009-10
 
Nasscom e-Governance Study
Nasscom e-Governance StudyNasscom e-Governance Study
Nasscom e-Governance Study
 
Nasscom mumbai workshop
Nasscom mumbai workshopNasscom mumbai workshop
Nasscom mumbai workshop
 
Kuppam backgrounder ver 2.101 cp december
Kuppam backgrounder ver 2.101 cp decemberKuppam backgrounder ver 2.101 cp december
Kuppam backgrounder ver 2.101 cp december
 
Kuppam HP i-community Children's Coffee table book
Kuppam HP i-community Children's Coffee table bookKuppam HP i-community Children's Coffee table book
Kuppam HP i-community Children's Coffee table book
 
Negp Presentation
Negp PresentationNegp Presentation
Negp Presentation
 

Dernier

Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.M.C Lodges -- Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANA DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangaloreamitlee9823
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756dollysharma2066
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRegression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 

Dernier (20)

Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.M.C Lodges -- Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANA DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRegression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 

Government Process Re-engineering

  • 1. GOVERNMENT PROCESS RE-ENGINEERING Rajeev Chawla I.A.S. Commissioner Survey Settlement and Land Records , Government of Karnataka Anirban Mukerji [email_address] Lecture delivered in LBSNAA as part of e-Governance module IAS PROFESSIONAL COURSE - PHASE - I (2008 BATCH)
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. IMPROVEMENT OF SERVICES Process Re -engineering Y N Empowered Committee Single Window Clearance Pre mutation sketch Y Y E-Procurement Bhoomi N N N Y Electronic Attendance System HRMS as is current in Karnataka Rural Digital Services Use of IT
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.