What are soft skills; why are they important; What all must be developed; Some suggestions given; what is necessary for personal growth; job selection; job retention

1. Professional
Development
DR. ANKITA RAJ

2. “Why study professional
development? It’s useless! My
habits won’t change. I can’t do it”
-YOU

3. Soft skills
25% job selection is as per knowledge
75% job retention is as per behaviour
Can’t be measured but can be proved
For you to survive in job and excel… learn
Speak and write well
Teamwork
Leadership
Think

4. Benefits
 Build reputation- insult on call vs insult in front of colleagues
 Build relationships- team, senior, juniors, customers, family
 Create opportunities- get invitation

5. 1. Communication
 Boosts performance
Know Who, What, Why, When, Where, How- You’ll be in demand!
Tips:
 Talk in front of mirror
 When on stage, look at the fan and bulbs until you get comfortable.
 Listen and let other finish talking
 Maintain body language- eye contact/ sitting/ crossing legs/ Nodding/ Handshake
Dress

6. 2. Teamwork
 Group discussions?
 Eg. Project success, At home- parties, day to day activities
 Good work culture retains employees
Tips:
 Offer to help
 Offer cover if colleague is out
 ”I did this”- Take responsibility for your actions

7. 3. Leadership (Problem solver!)
 Accept challenges
 Be flexible because things go wrong
 Find solutions to problems, why grumble?
 Staying calm
 Praising others
 Make Decisions
Tips
 When you face a problem find solution before going to boss

8. 4. Critical thinking
 Thinking + what’s wrong, what’s right
 Change environments and check your decision
 Read, discuss with others
 To generate ideas!

9. Story time…
The Spectacles