With Jira Service Management, you can easily receive, track, manage, and resolve requests from your team's customers. Jira Service Management is designed to help you unlock high-velocity teams by 1) empowering every team to deliver great service fast, 2) bringing visibility to work, and 3) accelerating the flow of work between development, IT, and business teams.

1. Jira Service Management Pre
Sales Business Analysis
Ankit Goswami

2. Agenda
• Jira Overview
• Email to ticket conversion
• Service Management
• SLA Management
• CR Management
• Filter Subscription
• Text Mining/Machine Learning
• Dashboards Powered by JQL

3. Jira Overview

4. Email to Ticket Conversion

5. Service Management

6. SLA Management

7. Filter Subscription

8. Text Mining/Machine Learning

9. Thank You