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A
Project Report
On
Investors Attitude towards Share Market
“Sharekhan Limited”
POORNIMA UNIVERSITY, JAIPUR
Submitted to:- Submitted by:-
Ms. Shikha bhargava Ankush kumar
Asst. Professor B.com (Hons.)
SOC&SOM 2013BCHX1011
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ACKNOWLEDGEMENT
Every individual from dusk to dawn of life need some co-operation from the surrounding
environment. Myself too is not an exception to others. It is very difficult to complete a project
work without the help of some well-wisher.
I consider it is a great privilege to acknowledge my gratitude to Mr. surendra kumawat (Sales
Manager, Share Khan Ltd. Jaipur) for giving his kind cooperation and valuable guidance.
I am indeed grateful to Mr. Hemant sir for helping me in the collection of valuable information
about the topic selected and also for his guidance in the preparation of the project.
I am greatly in debt to all the employees of Sharekhan Ltd. For their kind co-operation during
collection of data and information that helped me in conducting such project-work.
I am deeply indebted to my project mentor Ms. Shikha bhargava ma`am whose help, stimulating
suggestions and encouragement helped me in completing my project.
I want to thank them for all their help, support, interest and their valuable hints.
In the end I wish to thank all those whose names have not been mentioned above, but who have
directly or indirectly helped in various ways in successful carrying out the project.
Ankush kumar
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EXECUTIVE SUMMARY
Share trading in India is undergoing a transition and consolidation phase witnessed never before.
The competition is likely to become so severe after the entry of many players, retaining a
customer is most difficult practice for any service provider.
Though India has a very big untapped market but the players will not flourish unless they change
the way the customers are being served. Given the awareness level of today customers every
player has to treat with care and make the customer feel that he is the king. Number of Online
Share trader in India has crossed the line. customer retention and satisfaction is now more
important as it was never before .Players keep coming with new schemes in order to attract new
customers and retain the existing one. This is being supplemented with increased advertising and
brand building efforts. Success of any organization depends upon its being proactive.
I am very lucky as I got an opportunity to work with SHARE KHAN LTD which is showing
phenomenal growth and success in the Securities.
My topic of study was “capital market in India” This project is an effort to do a depth study and
analysis of various known and unknown reasons for customer satisfaction and retention.
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TABLE OF CONTENTS
S.No. Chapter Name Page No.
1. Introduction
1.1 Aim and Objective……………………………………….
1.2 Scope of study ……………………………………………
1.3 Selection of Company and Industry……………………..
1.4 Duration and Location of Industry……………………….
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2. About Organization
2.1 Introduction of Organization…………………………….
2.2 Overview…………………………………………………
2.3 Background of industry…………………………………..
2.4 Products and Services…………………………………….
2.5 Competitors ……………………………………………..
2.6 Derivatives………………………………………………
2.7 Bullish and Bearish………………………………………
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14
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29
32
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44
3. 3.1Review of literature…………………………………………………. 48
4. Research methodology
4.1 Objective of the Study…………………………………..
4.2 Method of Research……………………………………..
4.3 Type of Research………………………………………..
4.4 Data Type……………………………………………….
4.5 Sampling Plan…………………………………………..
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5. Data Analysis, Results and Interpretation
5.1 Data Analysis and Results……………………………….
5.2 Interpretation…………………………………………….
5.3 Recommendations……………………………………….
5.4 Limitations…………………………………………
5.5 Conclusion……………………………………………….
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6. Appendices
6.1 Questionnaire………………………………………………..
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7. 7.1 Bibliography………………………………………………… 70
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Chapter 1
INTRODUCTION
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INTRODUCTION
1.1 Aims and Objectives of the Project
Aim of this project is to learn the practical knowledge of market. Learn the significance of my
Title in today’s share market.
 To find factors influencing on a customer investing behavior
 To identify the investment preference of investors
 To identify the information sources for demat A/C
1.2 Scope of the study
The benefits of the study for the researcher are that it helped to gain knowledge and experience
and also provided the opportunity to study and understand the investment behavior of investor in
share market.
1.3 Selection of the company and industry
Poornima University (department of management) is the conscientious learning centre where
students at different levels prepare to meet the challenges and opportunities of the 21st century. It
offers premier graduate program of (B.COM) which requires the students to complete internship
program. During the internship, the students are required to prepare a project report on a topic
relevant to the work they were assigned during the internship.
An intern has to prepare project report during the internship period but the main objective of the
internship is to get the hands-on experience of the real world organization. It also helps to
develop the skills required to handle the day to day operation in an organization. This will allow
the students to be prepared for the upcoming corporate challenges by experiencing real time
working environment. Upon subsequent research to find the best suitable organization to match
both my major and area of interest, I selected the SHAREKHAN supremely known for its well
defined quality service-. This internship program was approved by Poornima University.
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1.4 Duration and Location of the company
 As my summer internship schedule was for sixty days at SHAREKHAN LTD.
 The location of the company is in Raja park, jaipur
 Training schedule
 Office timing: 10:30 Am to 4:00 Pm
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Chapter 2
About Industry/ Organization
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SHAREKHAN LIMITED
Sharekhan is one of the leading retail broking House of SSKI Group which was running
successfully since 1922 in the country. It is the retail broking arm of the Mumbai-based SSKI
Group, which has over eight decades of experience in the stock broking business. Sharekhan
offers its customers a wide range of equity related services including trade execution on BSE,
NSE, Derivatives, depository services, online trading, investment advisory, Mutual Fund
Advisory etc.
The firm’s online trading and investment site - www.sharekhan.com - was launched on Feb 8,
2000. The site gives access to superior content and transaction facility to retail customers across
the country. Known for its jargon-free, investor friendly language While online trading currently
accounts for just over 8 per cent of the daily trading in stocks in India, Sharekhan alone accounts
for 32 per cent of the volumes traded online.
The content-rich and research oriented portal has stood out among its contemporaries because of
its steadfast dedication to offering customers best-of-breed technology and superior market
information. The objective has been to let customers make informed decisions and to simplify
the process of investing in stocks.
On April 17, 2002 Sharekhan launched Speed Trade, a net-based executable application that
emulates the broker terminals along with host of other information relevant to the Day Traders.
This was for the first time that a net-based trading station of this caliber was offered to the
traders. In the last six months Speed Trade has become a de facto standard for the Day Trading
community over the net.
On October 01, 2007 sharekhan again launched his another integrated software based product
trade tiger, a net-based executable application that emulates the broker terminals along with host
of other information relevant to the day traders. It has another quality which differs it from other
that it has the combined terminal for equity and commodities both.
Share khan’s ground network includes over 1005 centers in 450 cities in India, of which 210 are
fully-owned branches. Sharekhan has always believed in investing in technology to build its
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business. The company has used some of the best-known names in the IT industry, like Sun
Microsystems, Oracle, Microsoft, Cambridge Technologies, Nexgenix, Vignette, Verisign
Financial Technologies India Ltd, Spider Software Pvt Ltd. to build its trading engine and
content. Previously the Morakiya family holds a majority stake in the company but now a world
famous brand CITI GROUP has taken a majority stake in the company. HSBC, Intel & Carlyle
are the other investors.
With a legacy of more than 80 years in the stock markets, the SSKI group ventured into
institutional broking and corporate finance 18 years ago. Presently SSKI is one of the leading
players in institutional broking and corporate finance activities.The Corporate Finance section
has a list of very prestigious clients and has many ‘firsts’ to its credit, in terms of the size of deal,
sector tapped etc. The group has placed over US$ 1 billion in private equity deals. Some of the
clients include BPL Cellular Holding, Gujarat Pipavav, Essar, Hutchison, Planetasia, and
Shopper’s Stop.
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INDUSTRY OVERVIEW
A Brief History of Stock Exchanges
Do you know that the world's foremost marketplace New York Stock Exchange (NYSE), started
its trading under a tree (now known as 68 Wall Street) over 200 years ago? Similarly, India's
premier stock exchange Bombay Stock Exchange (BSE) can also trace back its origin to as far as
125 years when it started as a voluntary non-profit making association.
You hear about it any time it reaches a new high or a new low, and you also hear about it daily in
statements like 'The BSE Sensitive Index rose 5% today'. Obviously, stocks and stock markets
are important. Stocks of public limited companies are bought and sold at a stock exchange. But
what really are stock exchanges? Known also as News on the stock market appears in different
media every day. he stock market or bourse, a stock exchange is an organized marketplace for
securities (like stocks, bonds, options) featured by the centralization of supply and demand for
the transaction of orders by member brokers, for institutional and individual investors. The
exchange makes buying and selling easy.
All stock exchanges perform similar functions with respect to the listing, trading, and clearing of
securities, differing only in their administrative machinery for handling these functions. Most
stock exchanges are auction markets, in which prices are determined by competitive bidding.
Trading may occur on a continuous auction basis, may involve brokers buying from and selling
to dealers in certain types of stock, or it may be conducted through specialists dealing in a
particular stock.
But where did it all start? The need for stock exchanges developed out of early trading activities
in agricultural and other commodities. During the middle Ages, traders found it easier to use
credit that required supporting documentation of drafts, notes and bills of exchange.
India's other major stock exchange National Stock Exchange (NSE), promoted by leading
financial institutions, was established in April 1993. Over the years, several stock exchanges
have been established in the major cities of India. There are now 23 recognised stock exchanges
— Mumbai (BSE, NSE and OTC), Calcutta, Delhi, Chennai, Ahmedabad, Bangalore,
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Bhubhaneswar, Coimbatore, Guwahati, Hyderabad, Jaipur, Kochi, Kanpur, Ludhiana,
Mangalore, Patna, Pune, Rajkot, Vadodara, Indore and Meerut. Today, most of the global stock
exchanges have become highly efficient, computerized organizations. Computerized networks
also made it possible to connect to each other and have fostered the growth of an open, global
securities market.
STOCKEXCHANGES
The Securities Contract (Regulation) Act, 1956 (SCRAS) defines ‘Stock Exchange’ as anybody
of individuals, weather incorporated or not, Constituted for the purpose of the assisting,
regulating or controlling the business of buying selling or dealing in securities. Stock exchange
could be a regional stock exchange whose area of operation/jurisdiction is specified at time of its
reorganization or national exchanges, which is permitted to have nationwide trading since
inception. NSE was incorporated as a national stock exchange.
Securities Market or Stock exchange is a place where buyers and sellers of securities can enter
into transaction to purchase and sell shares, bonds, debentures etc. Further, it performs an
important role of enabling corporate entrepreneur to raise resources for their companies and
business ventures through public issues.
The first organized stock exchange in India was started in Mumbai in 1875 with the formation of
the Native Share and Stock Broker Association. Thus the Mumbai stock exchange is the oldest
one in the country with the growth of joint stock companies, the stock exchange also made a
steady growth and at present there are 23 recognized stock exchanges in our country with about
6000 stock brokers.
In India, there are only two online trading stock exchanges, one is BSE and other is NSE.
Functioning
Stock exchange is a place where buyers and sellers of securities can enter into transaction to
purchase and sell shares, bonds, debentures to raise resources for their companies and their
business ventures through public issues transfer of resources from those having idle resources to
other who have a need for them is most effectively achieved through a security market. Stated
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formally, security market provides channels for reallocation of saving to investments and
entrepreneurship. Savings are linked to investments by a variety of intermediaries, through a
range of financial products called ‘Securities’.
In all there are 23 stock exchanges in India, but the two most popular amongst all of them are:-
 National Stock Exchange(NSE)
 Bombay stock exchange(BSE)
Now, let’s discuss the history, functionality and other important details about these two
important stock exchanges of India.
Sharekhan business
1. Brokering business.
2. White feathering house production.
Vision
To be the best retail broking brand in the retail business of the stock market.
Mission
To educate and empower the individual investor to make better investment decisions through
quality advices and superior services.
SWOT OF SHAREKHAN
 STRENGTH
1. Big client base
2. In-house research house
3. online as well as offline trading
4. Online IPO/ MF services
5. Share shops
6. Transparent
7. User friendly tie ups with 10 banks
8. Excellent order execution speed and reliability
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 WEAKNESS
1. Lack of awareness among customer
2. Less focus on customer retention
3. Less Exposure
 OPPORTUNITIES
1. Diversification
2. Product modification
3. Improve Web based trading
4. Provide competitive brokerage
5. Concentrate on PMS
6. Focus on Institutional investors
7. Concentrate on HNI’s (high net worth investor)
 THREATS
1. Aggressive promotional strategies by close competitor like Religare, Angel Broking and India
bulls.
2. More and more players are venturing into this domain, which can further reduce the earning of
Share Khan.
SECURITIES AND EXCHANGE BOARD OF INDIA
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The Securities and Exchange Board of India Act, 1992 has been enacted to provide for the
establishment of a Board to protect the investors in securities and to promote the development
and to regulate the securities market and for matters connected there with or incidental there to.
It came into force on the 30th day of the January 1992.
Establishment and Incorporation of Board
Major part of the liberalization process was the repeal of the capital issues (control) Act, 1947 in
May 1992. With this, government’s control over issues of the capital, pricing the issues, fixing of
premium and rates of interest on debentures etc. ceased, and the office which administered the
Act, was abolished.
The market was allowed to allocate resources to competing uses. However to ensure effective
regulation of the market, SEBI Act 1992 was entered to empower SEBI with the statutory
powers for (a) Protecting the interests of investors in securities. (b) Promoting the development
of the securities and (c) regulating the securities market. Its regulatory jurisdiction extends over
corporate in the insurance of the capital and transfer of securities, in addition to all intermediaries
and person associated with the securities market. SEBI can specify the matters to be disclosed
and the standard of disclosure required for the protection of investors in respect of issues; can
issue direction to all intermediates and other persons associated with the securities market in the
interest of the investors or of orderly development of the securities market and can conduct
enquiries, audits and inspection of all concerned and adjudicate offences under the Act. In short,
it has been given necessary autonomy and authority to regulate and develop an orderly serious
market. A code of conduct for each intermediary has been prescribed in the regulations; capital
adequacy and other norms have been specified; a system of monitoring and inspiring their
operations has been specified a system of monitoring and inspecting their operations has been
instituted to enforce compliance and disciplinary actions are being taken against the
intermediaries violating any regulation.
The Central Government may, by notification appoint for the purpose of this Act, a Board by the
name of the securities and exchange board of India under section 3 of the SEBI Act. The board
shall be a body corporate by the name aforesaid having perpetual succession and a common seal
with proper subject to the provision for this act to acquire the hold and dispose of the property,
both movable and immovable and to contract, and shall by the said name, sue or sued. The head
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office of the Board shall be at Mumbai. The Board may establish officers at other places in India.
The SEBI has offices in Mumbai, Calcutta, New Delhi and Chennai.
 The board shall consist of the following members namely:-
 A Chairman.
 Two members from amongst the officials of the Ministers of the Central Government
dealing with Finance and Law.
 One member from amongst the officials of the Reserve Bank of India constituted under
section 3 of the Reserve Bank of India Act, 1934.
 Two other members, to be appointed by the Central Government.
Functions of the Board
The SEBI shall protect the interest of the investors in securities and to promote and development
of and to regulate the securities market by such measures as it thinks fit.
 The measures referred to therein may provide for:-
 Regulating the business in stock exchange and any other securities markets.
 Registering and regulating the working of stock brokers, sub-brokers, share transfer
agents, bankers to an issue, trustees of trust deeds, registrars to an issue, merchant
bankers, underwriter, portfolio managers, investment advisers and such other
intermediates who may associated with securities markets in any manners.
 Registering and regulating in working of the depositories, participants, custodians of
securities, foreign institutional investors, credit rating agencies and such other
intermediaries as the board may, by notification specify in this behalf.
 Registering and regulating the working of venture capital funds and collective
investments schemes including mutual funds.
 Promoting and regulating self regulatory organizations.
 Prohibiting fraudulent and unfair trade practices relating to securities markets.
 Prohibiting insider training in securities.
 Regulating substantial acquisition of shares and take over of companies.
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 Performing such functions and exercising according to securities contract (regulation)
Act, 1956, as may be delegated to it by the Central Government.
 Levying fees or other charges for carrying out the purpose of this section.
 Conduction research for the above purpose.
 Performing such other functions as may be prescribed
Registration with SEBI
A person in the following capacity shall buy, sell or deal in securities after obtaining a certificate
of registration from SEBI, as required by Section 12.
An application shall be made for registration in the prescribed manner with the prescribed fee.
But the SEBI may, by order, suspend or cancel a certificate of registration.
 Stock broker.
 Sub – broker.
 Share transfer agent.
 Bank to an issue.
 Trustee of trusted deed.
 Registrar to an issue.
 Merchant banker.
 Underwriter.
 Portfolio manager.
 Investment adviser.
 Depository.
 Mutual Fund.
VARIOUS DEPARTMENTS REGULATED BY SEBI
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The following departments of SEBI take care of the activities in the secondary market.
Name of the Department Major Activities
1. Market Intermediaries
Registration and
Supervision department
(MIRSD)
Registration, supervision, compliance monitoring and
inspections of all market intermediaries in respect of all
segments of the markets viz. equity, equity derivatives, debt
and debt related derivatives.
2. Market Regulation
Department (MRD)
Formulating new policies and supervising the functioning
and operations (except relating to derivatives) of securities
exchanges, their subsidiaries, and market institutions such as
Clearing and settlement organizations and Depositories
(Collectively referred to as ‘Market SROs’.)
3. Derivatives and New
Products Departments
(DNPD)
Supervising trading at derivatives segments of stock
exchanges, introducing new products to be traded, and
consequent policy changes
Bombay Stock Exchange (BSE):-
Indian stock markets are one of the oldest in Asia. Its history dates back to 200 years ago. The
East India Company was the dominant institution in those days and business in its loan securities
used to be transacted towards the end of eighteenth century.
By 1830’s business on corporate stocks and shares in the bank and cotton took place in Bombay.
The 1850’s witnessed a rapid development of commercial enterprise and the brokerage business
attracted many men into this field and by 1860 the number of brokers increased to 60.
In 1860-61, the American civil war broke out and cotton supply from United States stopped; and
thus the “share mania” in India begun, due to which the share brokers increased to about 200 to
250.
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At the end of the American civil war, the brokers who thrived out of this war in 1874, found a
place in a street, where they would easily assemble and transact business. This street is
nowadays, popularly known as DALAL STREET.
In 1887, they formally established in Bombay, and were known as “Native Shares and Stock
Brokers Association”.
In 1895, it acquired a premise in the same street and finally was inaugurated in 1899 with the
name Bombay Stock Exchange (BSE).
In this way the stock market at Bombay was consolidated.
Mumbai Stock Exchange Limited is the oldest stock exchange in Asia with a rich heritage.
Popularly known as BSE it was establish as “the Native Share and Stock Brokers Association” in
1875. It is the first stock exchange in the country to obtain permanent recognition in 1956 from
the government of India under the Securities Contracts (Regulation) Act, 1956. The Exchange
pivotal and pre eminent role in the development of Indian capital market is widely recognized
and its index. SENSEX is tracked worldwide. Earlier an Association of Persons (AOP), the
exchange is now a demutualised and corporatized entity incorporated under the provision of the
Companies Act, 1956, pursuant to the BSE (Corporatization and Demutualization) Scheme, 2005
notified by the Securities and Exchange Board of India (SEBI)
National StockExchange (NSE):-
With the liberalization of Indian economy it was found necessary to lift the Indian stock markets
on par with the international standards. The NSE was incorporated in 1992 by industrial
development bank of India, industrial credit and Investment Corporation of India, industrial
finance corporation of India, all insurance corporations, selected commercial banks and others.
The National Stock exchange of India Limited has genesis in the High Powered Study group on
establishment of New stock Exchanges, which recommended promotion of a National Stock
Exchange by financial institutions (FIs) to provide access to investors form all across the country
on a equal footing. Based on the recommendation, NSE was promoted by leading Financial
Institution at the behest of the government of India and was incorporated in November 1992 as a
taxpaying company like other stock exchanges in the country.
On its recognition as a stock Exchange under the securities contracts (Regulation) act, 1956 in
April 1993, NSE commenced operations in the whole sale Debt Market (WDM) segment in June
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1994. The Capital Market segment commenced operations in November 1994 and operations in
Derivatives segment commenced in June 2000.
NSE stated trading in the equities segment (Capital Market segment) on November 3, 1994 and
within a short span of 1 year became the largest exchange in India in terms of volumes
transacted.
Trading volumes in the equity segment have grown rapidly with the average daily turnover
increasing from Rs 17 crores during 1994-95 to Rs 6,253 crores during 2005-06. During the year
2005-06, NSE reported a turnover of Rs 1,569,556 crores in the equities segment.
NSE is India’s leading stock exchange covering more than 160 cities and towns across the
country. It provides the modern fully computerized trading system designed to offer investors
across the country a safe and easy way to invest to liquidate investment and securities.
Investors in many areas of country did not have the same access and opportunity to trade so there
arise the need for setting up the national stock exchange. The NSE network has been designed to
provide equal access to investors from anywhere in India and to be responsive to their needs.
On its recognition as a stock exchange under the Securities Contract Act, 1956 in April 1993,
NSE started operations in the Wholesale Debt Market (WDM) segment in June 1994. Capital
market (equities) segment commenced operations in November 1994, and operations in
derivative segment started in June 2000.
NSE started trading in the capital market segment on November3, 1994 and within one year
became the largest exchange in India, in terms of volumes transacted. During the year 2005-06
NSE reported, a turnover of Rs 1,569,556 crores in the equity segment.
NIFTY
NIFTY is the sensitivity index NSE (NATIONAL STOCK EXCHANGE) NIFTY is a basket of
50 constituent stocks. It consists of the 50 largest and most actively traded stocks, representative
of various sectors, on the National Stock Exchange.
DEPOSITORY PARTICIPANT
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A depository is an organization which holds securities of investors in electronic form at the
request of the investor through a registered Depository Participant. It also provides services
related to transaction in securities.
A depository participant (DP) is an agent of the depository through which it interfaces with the
investors. A DP can offer depository services only after it gets proper registration from SEBI.
Banking and services can be availed through the branch whereas depositary services can be
availed through a DP.
As per the available statistics at BSE and NSE, 99.9% settlement takes place in Demat mode
only. Therefore, in view of the convenience in settlement through Demat mode it is advisable to
have a beneficiary owner (BO) account to trade the exchanges.
At present two Depositers viz. National securities depository limited (NSDL) and Central
Depositary Services (I) Limited (CSDL) are registered with SEBI.
NSDL
The first depositary in India established in Aug 1996 and promoted by Institutions of National Stature
Responsible for Economic Development of the country has since established a national infrastructure of
international standard that handles most of the settlement of securities in dematerialized from in Indian
capital market.
Using innovative and flexible technology systems, NSDL work to support the investors and brokers in the
capital market of the country. NSDL aims at ensuring the safety and soundness of Indian market places by
developing settlement solution that increase efficiency minimize risk and reduce costs. At NSDL, we play
a quiet but central role in developing products and services that will continue to nature the growing needs
of the financial industries.
CSDL
CSDL was set up with the objective of providing convenient, dependable and secure depository
services at affordable cost to all market participants. CSDL received the certificate of
commencement of business from SEBI in February, 1999. Honorable Union Finance Minister,
Shri Yashwant Sinha flagged off the operations of CSDL on July 15, 1999. Settlement of trades
in the demat mode through BOI shareholding Limited, the clearing house of BSE, standard in
July 1999.
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All leading stock exchanges like the National Stock Exchange, Calcutta Stock Exchange, Delhi
Stock
At the end of Dec 2005, over 5000 issuers have admitted their securities units of mutual funds,
certificate of deposits etc. into the CSDL system.
The categories that is eligible to become DP’s
 As per regulation 19 (a) of SEBI (Depositories and Participants) Regulations, following are
the categories that are eligible to become DP’s.
 A public financial institution as defined in section 4A of the Companies Act, 1956 (1 of
1956).
 A bank included for the time being in the second schedule to the Reserve Bank of India Act,
1934. (2 of 1934)
 A foreign bank operating in India with the approval of Reserve Bank of India.
 A state financial corporation established under the provision of the section 3 of the State
Financial Corporations Act, 1951 (63 of 1951)
 An institution engaged in providing financial services promoted by any of the institution
mentioned in sub clause (i), (ii), (iii), (iv) jointly or severally.
 A custodian of securities who has been granted a certificate of registration by the Board
under sub section (1A) of section 12 of the Act.
 A clearing corporation or a clearing house of a stock exchange.
 A stock broker who has been granted certificate of registration by the Board under sub
section (1) of section 12 of the Act.
 A non – banking finance company, having a net worth of not less than rupees fifty lakhs.
 Provided that such company shall act as a participant only on behalf of any other person.
 The Regulations empower NSDL to set its own selection criteria in the Bye Laws. Therefore,
the applicants must also adhere to the following criteria stated in NSDL bye Laws.
 The applicant should have a minimum net worth of Rs 1 crore.
 The applicant should not have been convicted in any of the five years immediately preceding
the filling of the application in any manner involving misappropriation of funds and
securities, theft, embezzlement of funds, fraudulent conversion or forgery.
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 The applicant should not have been expelled, barred or suspended by SEBI, self regulatory
organization or any stock exchange.
Stock Exchange Mumbai
 Share khan is the retail broking arm of SSKI, an organization with more then eight
decade of trust and credibility in the stock market.
 Amongst pioneers of investment research in the Indian market.
 In 1984 venture into institutional broking and the corporate finance.
 Leading domestic player in the Indian institutional business.
 Over US$5 billion of private equity deal.
 SSKI group companies
 SSKI investor services ltd (Sharekhan)
 S.S. Kantilal Isharlal securities
 SSKI corporate finance
SHAREKHAN PROFILE
SHAREKHAN RETAIL BROKING
 Among the top three (3) branded retail services providers (Rs 856 crs average daily
volume.
 NO. 2 player in online business
 Large network of branded broking outlets in the country servicing around 5, 45, 000
Clients
Branch - Head Office
A-206, Phoenix House, 2nd Floor, Senapati Bapat Marg, Lower Parel, Mumbai- 400 013.
Telephone No: 67482000
Email: myaccount@sharekhan.com
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PRODUCTS OF SHAREKHAN
Some of the services offered by Sharekhan are:
1) Online Services: With a Sharekhan online trading account, one can buy and sell shares in
an instant. Anytime and from anywhere. One can choose the online trading account that
suits their trading habits and preferences. The various online accounts are:
 Classic Account: This account enables to buy and sell shares through the website. The features
offered are Streaming quotes, multiple watch list, Integrated banking, demat and digital contracts
, instant credit & transfer, IPO bookings and real time portfolio tracking with price alerts.
 Speed Trade: Speed trade is an Internet-based executable application that provides
everything a trader needs on one screen. It provides services such as Real time streaming
quotes, live Tic by Tic intra-day charting and trading in cash and derivatives on a single
screen.
2) Share Shops: A Sharekhan outlet offers the following services:
 Online BSE and NSE executions
 Free access to investment advice from Sharekhan's Research team
 Sharekhan ValueLine (a monthly publication with reviews of recommendations, stocks
to watch out for etc)
 Daily research reports and market review (High Noon & Eagle Eye)
 Pre-market Report
 Daily trading calls based on Technical Analysis
 Cool trading products (Daring Derivatives and Market Strategy)
 Personalized Advice
 Live Market Information
 Depository Services: Demat Transactions
 Derivatives Trading (Futures and Options)
 Commodities Trading
 IPOs & Mutual Funds Distribution
3) Mutual Funds
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4) Commodities Trading: Through Sharekhan one can trade in on both the leading
commodity exchanges MCX and NCDEX. They provide with various commodity reports
and analysis, daily commodity data and end of day statistics.
5) Portfolio Management Services
 PMS Pro-Prime: Ideal for investors looking at steady and superior returns with low to
medium risk appetite. This portfolio consists of a blend of quality bluechip and growth
stocks ensuring a balanced portfolio with relatively medium risk profile. The portfolio
will mostly have large capitalization stocks based on sectors & themes who have
medium to long term growth potential.
 PMS Pro-Tech: Protect uses the knowledge of technical analysis and the power of
derivatives market to identify trading opportunities in the market. The protect line of
product is designed around various risk/reward/volitality profiles for different kinds of
investment needs.
6) Demat Services: Dematerialization and trading in the demat mode is the safer and faster
alternative to the physical existence of securities. This system works through depository
participants (DPs) who offer demat services and the securities are held in the electronic
form for the investor directly by the Depository. Sharekhan Depository Services offers
dematerialization services to individual and corporate investors.
7) Sharekhan Valueline: This is the monthly investment report based on fundamental
research with stock ideas, stock updates, earning guide, Stock recommendations, Mutual
fund guide, Market outlook and sector updates
Other services offered by Sharekhan:
 Online BSE and NSE executions (through BOLT and NEAT terminals).
 Free access to investment advice from Share Khan Research team.
 Daily research report and market review (High Noon, Eagle Eye).
 Pre Market report (Morning Cuppa).
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 Daily trading calls are based on technical analysis.
 Cool Trading products (Daring Derivatives, Trading Ring and Market Strategy).
 Personalized advice.
 Live Market information.
 Depository services: Demat and Remat transaction.
 Derivatives trading (Futures and options).
CLASSIC ACCOUNT
This account allows the client to trade through the website www.sharekhan.com and is suitable
for the retail investor who is risk-averse and hence prefers to invest in stocks or who do not trade
too frequently.
It allows investor to buy and sell stocks online along with the following features like multiple
watch lists, Integrated Banking, De-mat and Digital contracts, Real-time portfolio tracking with
price alerts and Instant money transfer.
FEATURES
 Online trading account for investing in Equity and Derivatives via www.sharekhan.com
 Live Terminal and Single terminal for NSE Cash, NSE F&O, BSE & Mutual Funds (online
and offline).
 Integration of On-line trading, Saving Bank and De-mat Accounts.
 Instant cash transfer facility against purchase & sale of shares.
 Competative transaction charges.
 Instant order and trade confirmation by E-mail.
 Streaming Quotes (Cash & Derivatives).
 Personlized market watch.
 Single screen interface for Cash and derivatives and more.
 Provision to enter price trigger and view the same online in market watch.
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TRADE TIGER
TRADE TIGER is an internet-based software application which is the combination of EQUITY
& COMMODITIES, that enables you to buy and sell share and well as commodities item
instantly. It is ideal for every client of SHAREKHAN LTD.
FEATURES
 Integration of EQUITY & COMMODITIES MARKET.
 Instant order Execution and Confirmation.
 Single screen trading terminal for NSE Cash, NSE F&O & BSE & Commodities.
 Technical Studies.
 Multiple Charting.
 Real-time streaming quotes, tic-by-tic charts.
 Market summary (Cost traded scrip, highest value etc.)
 Hot keys similar to broker’s terminal.
 Alerts and reminders.
 Back-up facility to place trades on Direct Phone lines.
OTHER FEATURES TO INVEST IN SHAREKHAN
 No Demat Transaction Charges in case of buying and selling through share khan.com
 For the fund transfer and withdrawal, we have tie-up with HDFC Bank.
 If you are having bank a/c in HDFC Bank you can transfer the funds and withdraw the
funds online from your trading a/c at anytime.
 BTST (Buy today Sell Tomorrow) Facility in all scripts.
 DIAL-N-TRADE: - Call and Trade through Toll free no. From anywhere in India
 (CUSTOMER CARE: 1600227500, TRADING: 1-600-22-7500,39707500
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Demat and Trading Account
Sharekhan Demat Account
A Demat Account is an account which you need in India in order to buy and sell shares. Earlier
shares or stocks or a company were bought and sold in paper format. Now they are stored
electronically. Just like money is saved in your bank account, Shares are stored in your Demat
Account (sometimes also called DMAT account). You can open a Demat Account with
sharekhan. This is especially recommended if you have an online trading account with
Sharekhan. You can then link you Sharekhan trading account with your Sharekhan Demat
Account so that any shares bought with the trading account can be directly transferred to your
Demat. Here is all information you need about Sharekhan Demat Account.
Documents Needed to Open a Sharekhan Demat Account.
1. PAN Card. Pan card is now mandatory in order to open a Demat Account.
2. Address Proof. Example- your ration card, driver's license, electricity bill, voters id or
election card, etc.
3. Your recent photographs. Two or three.
4. A cancelled check. This may or may not be required. But carry your bank passbook and
check book when you go to open a Sharekhan Demat Account.
Sharekhan Demat Account Charges
1. Sharekhan Demat Account Opening Charges: NIL
2. Sharekhan Demat Account Maintenance Charges: Rs. 75 per quarter, i.e. Rs. 300 per annum.
3. Sharekhan Demat Account Closing Charges: Rs. 100.
4. Sharekhan Demat Account Charges for Buying Shares: 0.02%, Minimum Rs. 15.
5. Sharekhan Demat Account Charges for Selling Shares: 0.04%, Minimum Rs. 15.
6. Sharekhan Dematerialization Charges: Rs. 3 per certificate or Rs 15 per request,
whichever is higher.
7. Sharekhan Rematerialization Charges: Rs. 25 per certificate of 0.12% of the value of the
securities, whichever is higher.
8. Sharekhan Demat Account Custody Fee: NIL
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9. Charges for Requests to freeze or defreeze Sharekhan Demat Account: Rs. 25 per
request.
10. Sharekhan Demat Account Charges for pledge creation/closure: 0.02%, minimum Rs. 15.
Sharekhan Trading Account and Brokerage Charges
Sharekhan offers two types of online trading Accounts suited to different investor needs.
1. Sharekhan Classic Trade - Website Based trading, suitable for long term investors who do
not worry about stock price fluctuations minute-by-minute. Sharekhan Classic Trade is not
suitable for Intraday traders.
2. Sharekhan Tiger Trade - Terminal based trading, especially suited for intraday traders.
The brokerage charged by Sharekhan is negotiable and if you are going to trade heavily do
negotiate with Sharekhan for a good brokerage deal. Sharekhan Brokerage Charges are not too-
high nor too-low and comparable with other online brokers like SBICAP Securities
BENEFITS
 Free Depository A/c
 Secure Order by Voice Tool Dial-n-Trade.
 Automated Portfolio to keep track of the value of your actual purchases.
 24x7 Voice Tool access to your trading account.
 Personalized Price and Account Alerts delivered instantly to your Cell Phone & E-mail
address.
 Special Personal Inbox for order and trade confirmations.
 On-line Customer Service via Web Chat.
 Anytime Ordering.
 NSDL Account
 Instant Cash Tranferation.
 Multiple Bank Option.
 Enjoy Automated Portfolio.
 Buy or sell even single share.
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COMPETITORS:-
KOTAK SECURITIES LTD
Kotak Securities Limited, a subsidiary of Kotak Mahindra Bank, is the stock broking
and distribution arm of the Kotak Mahindra Group. One of the oldest broking houses
in India, its operations include stock broking and distribution of various financial
products. It is a corporate member of both the Bombay Stock Exchange and the
National Stock Exchange of India. Kotak Securities was founded in 1994 and is
headquartered in Mumbai, India.
Corporate affairs
As of June 30, 2010, Kotak Securities has Rs. 2250 crore of "assets under
management" (AUM). The company also has a research division involved in
macroeconomic studies, sectoral research and company-specific equity research,
which regularly publishes stock market analysis.
Milestones
• 2007: Kotak lines up PMS based on small caps
• 2008: Kotak Securities launches a GEMS portfolio.
• 2009: Kotak Securities launches online trading in currency derivatives
Awards and accolades
• Fastest growing Equity Broking House by BSE IPF - D&B Equity Broking Awards for
the year 2012
• The Best Equity House in India by FinanceAsia for the year 2012.
• Voted as Best Local Cash Manager.
• Awarded Best Brokerage Firm in India by Asiamoney three times in a row from 2006 to
2008.
• Named Best Performing Equity Broker in India in the CNBC Financial Advisor Awards
2008.
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Won the Avaya Customer Responsiveness in the Financial Services Sector Award consecutively
in 2006 and 2007.
INDIABULLs
Brief Introduction
India Bulls Power Limited develops and intends to operate and maintain power projects in
India. The company was established in 2007 to capitalize on emerging opportunities in Indian
Power sector. The company has five thermal power projects under development which will have
a combined installed capacity of 6615 MW. The company intends to sell the power generated
from these projects under a combination of long term PPA‟s to industrial and state owned
consumers and on merchant basis.The company is also developing 4 medium sized hydro power
projects aggregating to 167 MW in Arunachal Pradesh.The company is a part of the Adani
Group which is a leading business group in India.The company was incorporated in August
1996 and received a certificate of commencement of business in September 1996. The company
converted into a private limited company in June 2002, but finally converted back into a public
limited company in April 2007 under the present name.
1. SMC GLOBAL SECURITIES
Main Focus: Investor Care
SMC is one of the leading firms in financial services in India. It basically deals in Mutual
Fund, Fixed Deposit Schemes, Capital Gain Bonds, GOI Taxable Bonds, NABARD Bonds
and Life and General Insurance.
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SMC: A ONE STOP INVESTMENT SHOP
SMC Group, a leading financial service provider in India is a vertically integrated investment
solutions company. Over the years, SMC has expanded its domestic & international operations.
Existing network includes regional offices at Mumbai, Kolkata ,Chennai ,Bangalore ,Cochin
,Jaipur, Hyderabad. The company has expanded internationally and has established office in
Dubai Gold and Commodities Exchange (DGCX).Its products and Services include Institutional
and retail brokerage of equity, commodity, currency, derivatives, online trading, investment
banking ,depository services, clearing services, IPO‟s and mutual funds distribution, Portfolio
management, wealth advisory, insurance broking, equity and commodity research. SMC is one
of the most active trading organizations in India, averaging over 3,50,000 trades per day.
Currently, SMC has a highly efficient workforce of over 4,000 employees & one of the largest
retail network in India currently serving the financial needs of more than 5,50,000 satisfied
investors.
PARTIES INVOLVES IN ONLINE TRADING
The various parties involved in online trading
 Client
 Broker
 Stock Exchange
EQUITY SHARES
Total equity capital of the company is divided into equal units of small denomination, each
called a share. For example, in a company total equity capital of Rs. 2,00,00,000 is divided into
20,00,000 units of Rs 10 each. Each such unit of Rs. 10 is called a Share. Thus, the company
then is said to have 20,00,000 equity share of Rs 10 each. The holders of such shares are member
of the company and have voting rights.
Why do company need to issue Shares to the public?
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Most of the company are usually started privately by their promoter(s). However, the promoter’s
capital and the borrowing from bank and financial institution may not be sufficient for setting up
and running the business over a long term. Therefore, companies invite the public to contribute
toward the equity and issue share to individual investors. The way to invite share capital from the
public is through a ‘Public Issue’. Simply stated a public issue is an offer to the public to
subscribe the share capital of a company. Once this is done, the company allot share to the
applicants as per the prescribed rules and regulation laid down by SEBI.
How can one acquire equity shares?
The investors may subscribe issue made by corporate in the primary market. In the primary
market, resources are mobilized by the corporate through fresh public issues (IPO’s) or through
private placements. Alternately, investor may purchase shares from the secondary market. To
buy and sell securities you should approach a SEBI registered trading member (broker) of a
recognized stock exchange.
INVEST IN EQUITIES
When an individual buy a share of a company he become a shareholder in that company. Shares
are also known as Equities. Equities have a potential to increase in value over time. It also
provides investors portfolio with the growth necessary to reach investor’s long-term investment
goals. Research studies have proved that the equities have outperformed most than other forms
of investments in the long term. This may be illustrated with the help of following.
Examples:
 Over a 15-year period between the periods 1990 and 2005. Nifty has given an annualized
return of 17%.
 Mr. Raja invests in Nifty on January 1, 2000 (index value 1592.90). The Nifty value as of
end December 2005 was 2836.55. Holding this investment over this period Jan 2000 to
Dec 2005, he gets a return of 78.07%. Investment is shares of ONGC Ltd. For the same
period gave a return of 465.86%, SBI 301.17% and Reliance 281.42%.
 Therefore,
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 Equities are considered the most challenging and the rewarding, as compared to other
investment option.
 Research studies have proved that investments in some shares with a longer tenure of
investment have yielded far superior returns than any other investment.
Average return on Equities in India:
Since 1990, till date, Indian share market has returned about 17% to investors in an average in
terms of increase in share prices or capital appreciation annually. Beside these stocks have paid
on an average 1.5% dividend annually Dividend is a percentage of the face value of a share that a
company returns to its share holder from its annual profits. Composed topmost other form of
investments, investing in equity share offers a highest rate of return, if invested over a longer
duration.
Factors that influence the price of stocks
Broadly, there are two factors:
 Stock specific and
 Market specific.
The stock – specific factor is relates to people’s expectation about the company, its future
earning capacity, financial health and management, level of technology and marketing skills.
The market specific factors are influenced by the investor’s sentiments towards the stock market
as a whole. This factor depends on the environment rather than the performance of any company.
Events favorable to an economy, political or regulatory environment like high economic growth,
friendly budget, stable government etc. can fuel euphoria in the investors, resulting in a boom in
the market. On the other hand, unfavorable event like war, economic crisis, communal riots,
minority government etc. depress the market irrespective of certain companies performing well.
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DERIVATIVES
 TRADE IN DERIVATIVE
Trading in Derivatives is an art and science that professional traders can master with the
right knowledge, right tools and a lot of discipline. This is where Trade Tiger comes in.
Trade Tiger is a next-generation trading and research software platform that allows you to
easily execute your intra-day or F&O trades, access the latest market news and trading
calls, and comes with some exquisite features
 Trade Tiger Features
 Live Streaming Quotes
 Access all Trading Calls
 Advanced Charting features
 Create your own technical rules for trading
 A Single Trading Screen for BSE & NSE
Derivative is a product whose value is derived from the value of one or more basic variable
called underlying assets. The underlying asset can be equity, index, foreign exchange (forex),
commodity or any other asset.
Derivative product initially emerged as heading devices against fluctuation commodity prices
and commodity linked derivatives remained the sole from of such products for almost three
hundred years .The financial derivatives came into spotlight in post-1970 period due to growing
instability in the financial markets. However, since their emergence, these products have became
very popular and by 1990s, they accounted for about two-thirds of total transactions in
derivatives’ products.
Uses of Derivatives
1. HEDGING
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The benefit of trading in index futures is to hedge your portfolio against the risk of trading. In
order to understand how one can protect his portfolio from value erosion let us take an example.
Let us try understanding how one can use hedging in a real life scenario. Stocks carry two
types risk- company specific and market risk. While company risk can be minimized by
diversifying your portfolio, market risk cannoy be diversified but has to be hedged.
So how does one measure the market risk? Market risk can be known from Beta.
Beta measures the relationship between movements of the index to the movement of the stock.
The Beta measures the percentage impact on the stock prices for 1% change in the index.
Therefore, for portfolio whose value goes down by 11% when the index goes down by 10%, the
beta would be 1.1.When the index increase by 10%, the value of the portfolio increase by 11%.
The idea makes beta of your portfolio zero to nullify your losses.
2. SPECULATION
Speculators are those who do not have any position on which they enter in futures and option
market. They only have a particular view on the market, stock, commodity etc. In short,
speculators put their money at risk in the hope of profiting from an anticipated price change.
They consider various factors such as demand supply, market positions, open interest, economic
fundamentals and other data to take their positions.
3. ARBITRAGE
An Arbitrageur is risk averse. He enters into those contracts were he can earn risk less profits.
When markets are imperfect, buying in one market and simultaneously selling in other market
give risk less profit. Arbitrageurs are always in a lookout for such imperfections.
In the Futures market one can take advantages of arbitrage opportunities by buying from lower
priced market and selling at the higher priced market. In index futures arbitrage is possible
between the spot market and the future market (NSE has provided special software of buying all
50 Nifty stocks in the spot market).
Take the case of the NSE Nifty.
 Assume that Nifty is at 1200 and 3 month’s Nifty Futures is at 1300.
 The Future price of Nifty can be worked out by taking the interest cost of 3 months into the
account.
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FUTURE AND OPTION
Types of derivatives and futures:-
Derivatives and future are three types.
– Forwards and futures
– Options
– Swaps
Forward contract
A forward contract is simplest mode of a derivative transaction. It is an agreement to buy or sell
an asset (of a special quantity) at a certain future time for a certain price. No cash is exchanged
when the contract is entered into.
Futures and Stock Indices
For understanding of stock index future, a through knowledge of the composition of indexes is
essential. Choosing the right index is important in choosing the right contract for speculation or
hedging. Since for speculation, the volatility of the index is important whereas for hedging the
choice of index depends upon the relationship between the stock being hedged and the characters
of the index.
Choosing and understanding the right index in important as the movement of stock index future
is quite similar to that of the underlying stock index. Volatility of the futures indexes is generally
greater than spot stock indexes.
Understanding index futures
A futures contract is an agreement between two parties to buy or sell an asset at a certain time in
the future at a certain price. Index futures are all futures contract where the underlying is the
stock index (Nifty or Sensex) and helps a trader to take a view on the market as a whole.
In India, we have index futures contracts based on S&P CNX Nifty and BSE Sensex and near 3
months durations contracts are available at all times. Each contract expires on the last Thursday
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of the expiry month and simultaneously a new contract is introduced for trading after the expiry
of the contract.
Options
An option is a contract between two parties giving the taker (buyer) the right, but not the
obligation, to buy or sell a parcel of shares at a predetermined price possibly on, or before a
Stock market by their very nature is fickle. While fortunes can be made in a jiffy more often than
not the scenario is the reverse. Investing in stocks has two sides to it.
 Unlimited profit potential from any upside (remember Infosys, HFCL etc.)
 A downside which could make you a pauper.
Types of option
There are two types of options.
 Call Options
 Put Options
 Call Options
Call option give the taker the right, but not the obligation, to buy the underlying shares at a
predetermined price, on or before a predetermined date.
Illustration
Raj purchases 1 Shyam Computer (SATCOM) AUG 150 Call – premium 8.
This contract allows Raj to buy 100 shares of SATCOM at Rs 150 per share at any time between
the current date and the end of next August for the privilege, Raj pays a fee of Rs 800 (Rs eight a
share for 100 shares).
The buyer of a call has purchased the right to buy and for that, he pays a premium.
Call options – Long & Short Positions
When you expect prices to rise, then you take a long position by buying calls. You are Bullish.
When you expect prices to fall, then you take a short position by selling calls. You are Bearish.
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 Put options
A Put Options gives the holder of the right to sell a specific number of share of an agreed
securities at a fixed price for a period.
Put Options-Long & Short Positions
When you expect to fall, then you take a long position by buying Puts. You are bearish.
When you expect prices to rise, then you take a short position by selling Puts. You are bullish.
CALL OPTIONS PUT OPTIONS
If you expect a fall in price (Bearish) Short Long
If you expect a rise in price (Bullish) Long Short
Summary:
CALL OPTION( BUYER) CALL OPTION WRITER (Seller)
 Pays premium
 Right to exercise and buy the shares
 Profits from rising prices
 Limited losses, Potentially unlimited
gain
 Receives premium
 Obligation to sell shares if exercised
 Profits from falling prices or remaining
neutral
 Potentially unlimited losses, limited
gain
 PUT OPTION(BUYER)  PUT OPTIONWRITER (Seller)
 Pays premium
 Right to exercise and sell shares
 Profits from falling prices
 Limited losses, Potentially unlimited
gain
 Receives premium
 Obligation to buy shares if exercised
 Profits from rising prices or remaining
neutral
 Potentially unlimited losses, limited
gain
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TRADING STRATEGIES
BULL MARKET STRATEGIES
 Calls in a Bullish Strategy.
 Puts in a Bullish Strategy.
 Bullish Call Spread Strategy.
 Bullish Put Spread Strategy.
Calls in a Bullish Strategy
An investor with a bullish market outlook should buy a call options. If you expect the market
price of the underlying asset to raise, then you would rather have the right to purchase at a
specified price and sell later at a higher price than have a obligation to deliver later at a higher
price.
The investor’s profit potential buying a call option is limited. The investor’s profit is the market
price less the exercise price less the premium. The grater increase in the price of underlying
stock, the grater the investor’s profit.
The investor’s potential loss is limited. Even if the market takes a drastic decline in price levels,
the holder of a call is under no obligation to exercise the option. He may let the option expire
worthless.
The investor breaks even when the market price equals the exercise price plus the premium.
Puts in a Bullish Strategy
An investor with a bullish market outlook can also go short in a Put option. An investor
anticipating a bull market could write put options. If market price increases and puts become out-
of-the-money, investor with long put positions will let their option expire worthless.
By writing Puts, profit potential is limited. A Puts writer profits when the price of the underlying
asset increases and the option expires worthless. The maximum profit is limited to the premium
received.
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An increase in volatility will increase the value of your put nad decrease your return. As an
option writer, the higher price you will be forced to pay in order to buy back the option at the
later date, lower is the return.
Bullish Call Spread Strategies
– A vertical call spread is the simultaneous purchase and sale of identical call option but
with different exercise profit.
– To “buy a call spread” is to purchase a call with a lower exercise price and write a call
with a higher exercise price. The trader pays a net premium for the position.
– To “sell a call spread” is the opposite here the trader buys a call with a higher exercise
price and write a call with a lower exercise price receiving net premium for the position.
– An investor with a bullish market outlook should buy a call spread. The “Bull Call
Spread” allows the investor to participate to a limited extent in a bull market, while at the
same time limiting risk exposure.
Bullish Put Spread Strategies
– A vertical Put spread is the simultaneous purchase and sale of identical Put option but with
different exercise prices.
– To “buy a put spread” is to purchase a Put with a higher exercise price and to write a Put with
a lower exercise price. The trader pays a net premium for the opposition.
– To “sell a put spread” is the opposite: the trader buys a put with a lower exercise price and
writes a put with a higher exercise price, receiving a net premium for the position.
– An investor with a bullish market outlook should sell a Put spread. The “vertical bull put
spread” allows the investor to participate to a limit extent in a bull market, while at the same
time limiting
BEAR MARKET STRATEGIES
– Puts in Bearish Strategy
– Calls in a Bearish Strategy
– Bearish Put Spread Strategies
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– Bearish Call Spread Strategies.
Puts in a Bearish Strategy
An Investor’s profit potential is practically unlimited. The higher the fall in price of the
underlying asset, higher the profits.
The investor’s potential loss is limited. If the price of the underlying asset rises instead of falling
as the investors has anticipated, he may let the option expire worthless. At the most, he may lose
the premium for he option.
The trader’s breakeven point is the exercise price minus the premium. To profit, the market price
must be below the exercise price. Since the trader has paid the premium, he must recover the
premium he paid for the option.
An increase in volatility will increase the value of your put and increase your return. An increase
in volatility will make it more likely that the price of the underlying instrument will move. This
increases the value of the option.
Calls in a Bearish Strategy
Another option for the bearish investor is to go short on a call with the intent to purchase it back
in the future. By selling a call, you have net short position and needs to be bought back before
expiration and cancel out your position. For this, an investor needs to write a call option. If the
market price falls, long call holder will let their out-of-the-
money option options expire worthless, because they could purchase the underlying asset at the
lower market price.
The investor’s profit potential is limited because the trader’s maximum profit is limited to the
premium received for writing the option.
An increase in volatility will increase the value of your call and decrease your return. When the
option writer has to buy back the option in order to cancel out his position he will be forced to
pay a higher price due to the increased value of the calls
Bearish Put Spread Strategies
– A vertical out spread is simultaneous purchase and sale of identical put option but with
different exercise prices.
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– To “buy a put spread” is to purchase a put with a higher exercise price to write a put with a
lower exercise price. The trader pays a net premium for the position.
– To “sell a put spread” is the opposite. The trader buys a put with a lower exercise price and
writes a put with a higher exercise price, receiving a net premium for the position.
– To put on a bear put spread by you the higher strike put and sell the lower strike put. You
sell the lower strike and buy the higher strike of either calls or puts to set up a bear spread.
– An investor with a bearish market outlook should buy a put spread. The “Bear put Spread”
allows the investors to participate to a limit extent in a bear market, while at the same time
limiting risk exposure.
Bearish Call Spread Strategy
A vertical call spread is the simultaneous purchase and sale of identical call option but with
different exercise prices.
A vertical call spread is the simultaneous purchase and sale of identical call option but with
different exercise profit.
To “sell a call spread” is the opposite here the trader buys a call with a higher exercise price and
write a call with a lower exercise price receiving net premium for the position.
To put on a bear call spread you sell the mower strike call and buy the higher strike call. An
investor sells the lower strike and buys the higher strike of either calls or puts to put on the bear
spread.
An investor with a bearish market outlook should sell a call spread. The “Bear Call Spread”
allows the investor to participate to a limited extent in a bear market, while at the same time
limiting risk exposure.
The investor’s profit potential is limited. When the market price falls to the lower exercise price
both out-of-the-money option will expire worthless. The maximum profit that the trader can
realize is the net premium: The premium he receives for the call at the higher exercise price.
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Chapter 3
Review of Literature
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LITERATURE REVIEW
A number of academic studies have provided evidence of demographic and non demographic
characteristics related to the financial risk tolerance of individuals. The most common variables
researched by academics to determine their relationship with financial risk tolerance are gender,
age, marital status, number of dependents, income, wealth, education and financial knowledge.
We report the main findings as well as a number of less-researched variables. Gender differences
have been widely examined, with a large number of studies reporting higher financial risk
tolerance for males (Grable, 2000; Grable and Joo, 2000; Bemasek and Shwiff, 2001; Chaulk,
Johnson, and Bulcroft, 2003; Yook and Everett, 2003; Grable, Lytton, and O'Neill, 2004;
Hallahan, Faff, and McKenzie, 2004; Yao, Hanna, and Lindamood, 2004; Fan and Xiao, 2006;
Van de Venter and Michayluk, 2007; Gilliam, Chatterjee, and Zhu,2010).
Studies have also argued that financial risk tolerance decreases with age (Xiao, Alhabeeb, Hong,
and Haynes, 2000; Chaulk, Johnson, and Bulcroft, 2003; Hallahan, Faff, and McKenzie, 2004;
Yao, Hanna, and Lindamood, 2004; Fan and Xiao, 2006; Van de Venter and Michayluk, 2007;
Faff, Hallahan, and McKenzie, 2009). Furthermore, a nonlinear aspect to age has been observed
(Hallahan, Faff, and McKenzie, 2004; Grable, Lytton, O'Neill, Joo, and Klock, 2006; Faff,
Hallahan, and Mckenzie, 2009). The primary explanation for the observation of a significantly
negative coefficient for age and the nonlinear relationship has been attributed to the time horizon
to recover losses that is lower with age and the higher reliance on investment funds as
individuals’ age.
Marital status has been widely studied, especially because of its interaction with age and gender.
Financial risk tolerance is higher for single individuals (Grable and Joo, 2004; Hallahan, Faff,
and McKenzie, 2004; Yao, Hanna, and Lindamood, 2004; Fan and Xiao,2006). The main
justification for this result is that single individuals do not hold the same responsibilities as those
that are married and thus the single individuals are willing to accept more financial risk. For
example, Chaulk, Johnson, and Bulcroft (2003) propose that married individuals tend to have a
lower financial risk tolerance because of a greater need for wealth protection. When gender and
marital status are incorporated together, Jianakoplos and Bemasek (1998) and Bemasek and
Shwiff (2001) find that single men tend to be more risk tolerant than single women. A negative
relationship between financial risk tolerance and the number of dependents is identified by
Chaulk, Johnson, and Bulcroft (2003) and Hallahan, Faff, and McKenzie (2004), with Faff,
46
Hallahan, and McKenzie (2009) proposing a statistically significant nonlinear linkage. This
negative relationship has been identified with marital status and may exist because of the added
responsibilities and more conservative outlook to risk when dependents are considered.
Higher financial risk tolerance is reported for individuals in high income and wealth categories
(Grable, 2000; Chaulk, Johnson, and Bulcroft, 2003; Yook and Everett, 2003; Chang, DeVaney,
and Chiremba, 2004; Grable and Joo, 2004; Grable, Lytton, and O'Neill, 2004; Hallahan, Faff,
and McKenzie, 2004; Yao, Hanna, and Lindamood, 2004; Fan and Xiao, 2006). In addition,
Grable and Joo (1999) indicate a significantly positive relationship between financial risk
tolerance and an individual's level of financial solvency.
A positive relationship has been identified between financial risk tolerance and education
(Grable, 2000; Chang, DeVaney, and Chiremba, 2004; Grable and Joo, 2004; Hallahan, Faff, and
McKenzie, 2004; Yao, Hanna, and Lindamood, 2004; Fan and Xiao, 2006). Hallahan, Faff, and
Mckenzie (2004) also observe high positive correlations between income, wealth, and education,
suggesting that financial risk tolerance could be a function of income and wealth rather than
education.
Financial or investment knowledge has a positive relationship with financial risk tolerance
(Grable, 2000; Grable and Joo, 2000, Grable and Joo, 2004; Van de Venter and Michayluk,
2007). However, Davey (2004) challenges the view that educating individual investors about
financial markets and instruments will necessarily increase their financial risk tolerance.
Although the financial education of an advisor's clients is considered best practice, it will most
likely not have any direct influence on the risk preference of an individual as even the most
knowledgeable and educated could potentially have a low financial risk tolerance.
When advising clients about investment decisions, financial advisors have to consider both their
financial goals and financial risk tolerance. In many cases these two could conflict, leading
advisors to recommend that individuals take on more risk than they are comfortable with to meet
their financial goals. Bemasek and Shwiff (2001) report that individuals generally tend to
increase the level of risk of their retirement savings after they have consulted a financial advisor.
Furthermore, this increase was found to be statistically significant for both the respondent and
the spouse or partner consulting a financial advisor, possibly suggesting the existence of a
relationship between gender and marital status as well.
47
In contrast to the earlier finding. Van de Venter and Michayluk (2007) find no statistically
significant effect on financial risk tolerance when a financial advisor is consulted. When
examining whether a financial advisor has any impact on investment behavior. Hung and Yoong
(2009) conclude that unless financial guidance is actively sought by the individual, consulting a
financial advisor has no impact on investment behavior. This finding highlights the difficulty
when interpreting survey questions that encompass financial advisors, and whether their advice
is undertaken.
Finally, Grable (2000) reports that individuals with positive economic expectations have higher
financial risk tolerance scores than those with less positive expectations, with Van de Venter and
Michayluk (2007) also finding evidence that financial risk tolerance is positively related to both
future expectations and previous investment performance. These previous findings identify many
factors that might influence risk tolerance on their own or in combination with other.
48
Chapter 4
Objectives & Research Methodology
49
RESEARCH METHODOLOGY
The research design used in this study is descriptive. The researcher had a discussion with the
customers through a structured interview. The data set include, primary data were collected using
a structured questionnaire and secondary data were collected from previous records, reference
books, company records and internet. The data collected through the various sources was
converted into readable data and was tabulated and analyzed for logical status using appropriate
statistical method. In this study, simple percentage analysis has been employed to interpret the
data.
 Prepare a list of information needed.
 Frame questionnaire.
 Collect data
 Analysis and interpretation.
 Convert data into information and graph
Title of the Study:
“Study of Investors Attitude towards the Share Market”
50
Objectives
This study has been carried out with the following objectives:
 To find out the factors those affect the choice of investors while selecting a broking house.
 To study and classify the investors based on their age, income, occupation etc and thereby
help Sharekhan in attracting more customers.
 To find the investment, trading and market preferences of the investors.
 To study the fondness of investors on equity and derivative instruments.
 To find the investors opinion about risk and return component involved in equity and
derivative market.
Research Methodology
 Prepare a list of information needed.
 Frame questionnaire.
 Collect data
 Analysis and interpretation.
 Convert data into information and graph
Type of Research
Methodology used for survey was exploratory research methodology. In which emphasis was
given on not only filling the questionnaire but also to get real experiences and the perception of
the investors.
Data Type:
Primary data were collected through and secondary data
51
 Primary data was collected through interview method using a structured questionnaire from
various investors in Jaipur.
 Secondary data were collected from previous records, reference books, company records
and internet.
Sampling Plan:
 Random sampling technique was used to ensure the law of statistical regularity
 Survey Area: The survey was conducted Jaipur
 Survey Timings: The survey for this research study was conducted between 11 am to 4pm.
 About data
 Collection of both primary and secondary data, understanding and analysis of the
collected data and its interpretation to come to a conclusion.
Scope of the Study
The facts and findings of this research study are applicable only for the investors of Jaipur.
During the survey mostly customers of Sharekhan and few other brokerage houses were covered.
Data Analysis Technique
Fundamental to the success of any marketing research project is sound research design. Research
design is the basic framework which provides guideline for the rest of research process. It is a
map or blueprint according to which the research is to be conducted. The function of research
design is to ensure that the required data are collected accurately and economically.
52
Chapter-5
Data Analysis, Results and
Interpretation
53
DATA ANALYSIS
INTERPRETATION:-
Women see higher returns on their investments. Investment portfolios controlled by women tend
to be more varied, less risky, and generally more successful. Similarly, female entrepreneurs are
more likely to capitalize on ambition and dedication than men—who generally get ahead
by being rebellious and taking risks. Men invest as some amount of their saving for mare profit
in short time of period and they have easy source of income.
GENDER
MALES 41
FEMALES 9
41
9
MALES FEMALES
54
1.
INTERPRETATION:-
Age group of below 25 is not more invest in share market because they have not more source of
income to take risk in share market. The age group of 25-35 invests more because they think
Investments are one of the only ways to keep up with inflation. The age group of 35-45 thinks
about the share market that investing is always a risk. Investing could earn you money or lose it.
Just because many people invest doesn't mean it isn't a risk, and just because it's a risk doesn't
mean you shouldn't invest. Hardly anyone gets rich - or even just secure in retirement - by
always playing it safe.
Then age group of above 45 year old people invests money because interest on money in savings
account is not more, but in the investment they can save more money for their retirement.
12%
51%
26%
11%
Below25
25-35
34-45
above45
AGE
GROUP
NO.OF
PEOPLE
PERCENTAGE
OF PEOPLE
Below25 6 12
25-35 25 51
35-45 13 26
above45 6 11
55
2.
INTERPRETATION:-
According to survey qualification of graduate people invests more in share market because they
have sufficient income and also knowledge of share market. H.S.C and others have only
knowledge about share market but they have not source of income to take risk and post graduate
person they prefer job and invests their money through broker or bank
0
5
10
15
20
H.S.C GRADUATE POST
GRADUATE
OTHERS
10
20
14
6
QULIFICATION
Series1
QULIFICATION NO. OF
PEOPLE
PERCENTAGE OF QUALIFIED PEOPLE
H.S.C 10 19
GRADUATE 20 41
POST
GRADUATE
14 27
OTHERS 6 13
56
3.
INTERPRETATION:-
According to data 50%investors are businessman they invests in share market more than other
occupation because they have lot of source of income and they can easily take risk and the
contact of the businessman have lot of banks and brokers so they have minimum risk if any type
of uncertainty they can easily bear risk.20%of services people invests because they have not
fully sufficient income for investment and if they have knowledge about stock market then they
invests in the market otherwise they don’t want to take risk. The housewives investors was too
low because they have knowledge but they have not able to take risk. The sectors where the
employees like in the call centers and as compounders etc. are also invests the money in share
market for more profit and beneficial for him for long time of period.
50%
20%
6%
24%
OCCUPATION
BUSINESS SERVICES HOUSEWIVES OTHERS
OCCUPATION NO .OF
PEOPLE
PERCENTAGE OF
PEOPLE
BUSINESS 25 50
SERVICE 10 20
HOUSEWIFE 3 6
OTHERS 12 24
57
4.
RELYON THE
INFORMATION
No. of
people
Percentage
of people
OWN 24 48
FRIENDS 7 14
SHARE BROKERS 16 32
ADVERTISEMENT 3 6
INTERPRETATION:-
During the survey it was found that nearly 48% of the respondents get investment
information through their own effort because they believe their own knowledge and
information and they play on their own day to day information based. 14%of investors
believe on the information which is given by friends or relatives because they invest on
behalf of them or may be as a busy schedule to get information of stock market. 32%of
investor believes on share brokers for transaction of share because they think that brokers
have experience to sale or purchase the shares so they believe in broker. Advertisement in the
shares transaction does not use more because it only indicate about the companies plan and
48%
14%
32%
6%
OWN
FRIENDS
SHARE BROKERS
ADVERTISEMENT
58
policy so the investor only invests on the basis of information or some change in the
company.
5.
MARKET
PREFER
No. of
people
Percentages
of people
IPO 37 73
SECONDARY 13 27
INTERPRETATION:-
73% of people invest though initial public offer because many different rules and regulations
dictate the processes of institutions, but they all follow a general pattern:
A company contacts an underwriting firm to determine the legal and financial details of the
public offering. A preliminary registration statement, detailing the company's interests and
prospects and the specifics of the issue, is filed with the appropriate authorities
Other 27%people invests in secondary market because ,The secondary market is what people are
talking about when they refer to the "stock market". This includes the New York Stock
Exchange (NYSE), Nasdaq and all major exchanges around the world. The defining
73%
27%
0%
10%
20%
30%
40%
50%
60%
70%
80%
IPO SECONDARY
Series1
59
characteristic of the secondary market is that investor’s trade among themselves. That is, in the
secondary market, investor’s trade previously issued securities without the issuing companies'
involvement.
6.
Time period ofholding
shares
No. of
people
Percentage
of people
short-term 9 17
mid-term 27 54
long-term 14 29
INTERPRETATION:-
The investors that who choose the short time period they actually wants profit from share
in short time of period and also want to purchase new share and mostly want to play in
intraday. The investors who invest for mid time of period only for because they analysis
the market then they sell or purchase the share
The long term of people they only think about the benefits for long term as company will
go in high then the profit of investor will also high otherwise opposite.
0%
10%
20%
30%
40%
50%
60%
short-term
mid-term
long-term
17%
54%
29%
TIME PERIOD OF HOLDING SHARES
Series1
60
7.
SAFE TRADING IN YOUR
OPINION
No. of
peoples
Percentages
of peoples
INTRADAY 3 6
DELIVERY 47 94
INTERPRETATION:-
From the study we can easily interpret that only 6% of the respondents assume intraday is safer
because in the intraday there is no lot size investor can choose no. of share to trade in same day.
Other people invests in delivery because the share has no expiry date investors can easily sale the
share when the price of share will be high
8.
TYPES OF INVESTMENT
PREFER
No. of
people
Percentage
of people
6%
94%
SAFE TRADING IN OPINION OF
INVESTORS
INTRADAY DELIVERY
61
FUTURE MARKET 17 34
CASH MARKET 33 66
INTERPRETATION:-
It is clear that around 34% of the respondents prefer to invest in future market because In the
cash market the deal between the parties is settles within trade date +2 or 3but in the future
market the deal is settled on a future specified date.
9.
PROFIT AND RISK MORE THAN CASH MARKET AS COMPAREDTO No. of Percentage
FUTURE
MARKET
34%
CASH MARKET
66%
TYPES OF INVESTOR PREFER
62
FUTURE MARKET people of people
STRONGLYAGREE 10 20
AGREE 31 63
UNDECIDED 6 11
DISAGREE 2 4
STRONGLYDISAGREE 1 2
INTERPRETATION:-
From the above survey it is clear that 20% of the respondents strongly agree with the statement
that Profit and Risk is less in cash market as compared to future market and 63% of the
respondents agree with the statement. 11% of the respondents cannot decide. Around 4% of
respondents disagreed with the statement and 2% of the respondents strongly disagreed with the
statement.
RECOMMENDATIONS
20%
63%
11%
4% 2%
0%
10%
20%
30%
40%
50%
60%
70%
STRONGLY
AGREE
AGREE UNDECIDED DISAGREE STRONGLY
DISAGREE
Series1
63
 Share Khan Ltd. Should try to track clients from BPO’s and software companies as in these
companies majorities employees fall into the age group of 25-35 that is young influential,
they should be the mainly targeted because these people have disposable income and are high
risk taking people so they would be interested Demat account and Trading.
 Share Khan Ltd can also target colleges and B-schools for growth. Company can sponsor
event in these places so that more and more people will get to know about the company. The
company can also organize small seminars.
 Share Khan Ltd should give knowledge of derivative product. Derivatives product concern
Future and Options for hedging positions.
 Share Khan Ltd can also use the method of mass marketing by giving advertisements on
local cable network, newspapers and can distribute pamphlets in public places.
LIMITATIONS OF THE STUDY
64
The study may suffer from the following limitations:
 In such a short span of 45 days, it is very difficult to study the whole capital market
and investment options offered by it.
 Conversion ratio of customer is very low.
 Some of the respondents had conservative thinking and were not willing to reveal
their opinion on the questions asked.
 People are not willing to disclose their portfolio.
 The major of study is on share market because in such a short span of time it is very
difficult to study the whole capital market and its functions.
CONCLUSION
65
The overall conclusion that emerges out from this study is:
Most of the investors are aware of high risk involved in the derivative market.
To reduce the risk in the market, the investors should strictly follow the stop loss method. The
study reveal that most of the investor prefer cash market were the script can be hold for long
term and the risk is less and it is transferable to others with minimal time period.
Even though risk is higher, some investors prefer derivative market were return is also higher.
The investors are suggested that before going for investment proper study about the script is
essential.
The investors are highly satisfied with equity shares because of many reasons, i.e., liquidity, low
investment, capital appreciation and hedge against inflation.
66
Chapter-6
Appendices
67
Questionnaire
NAME
Gender
Do you invest in share market?
Q1. Which Age Group did you started investment?
a) Under 25
b) 25 to 34
c) 35 to 44
d) 45 and above
Q2. What is your Qualification?
a) HSC
b) Graduate
c) Post-Graduate
d) Others
Q3. What is your Occupation?
a) Business
b) Professional
c) Housewife
d) Service
Q4. On which of the following Source of Investment Information do you mostly rely on?
a) Self
b) Friends/Relatives
c) Share Brokers
d) Advertisements
68
Q5. Which Market do you prefer to invest in?
a) Primary Market (IPOs)
b) Secondary Market (Stock Market)
Q6. For what Time Period do you usually prefer to hold the scripts?
a) Short-Term
b) Mid-Term
c) Long-Term
Q7. Which of the following Forms of Trading is safer in your opinion?
a) Intraday
b) Delivery
Q8. What Investment Type do you prefer?
a) Future Market
b) Cash Market
Q9. What is your opinion about the statement- “Profit and Risk is less in cash market as
compared to future market”?
a) Strongly Agree
b) Agree
c) Undecided
d) Disagree
e) Strongly Disagree
69
BIBLIOGRAPHY
Books:-
 Advance financial management by Khan & Jain
 Financial management by I M Panday
Websites:-
 www.sharekhan.com.
 www.nse.com
 www.ncfm.com
 www.bse.com
 www.msn.com
Newspapers
 Economics times
 Financial express
 Times of India(business times)

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Share market of india

  • 1. 1 A Project Report On Investors Attitude towards Share Market “Sharekhan Limited” POORNIMA UNIVERSITY, JAIPUR Submitted to:- Submitted by:- Ms. Shikha bhargava Ankush kumar Asst. Professor B.com (Hons.) SOC&SOM 2013BCHX1011
  • 2. 2 ACKNOWLEDGEMENT Every individual from dusk to dawn of life need some co-operation from the surrounding environment. Myself too is not an exception to others. It is very difficult to complete a project work without the help of some well-wisher. I consider it is a great privilege to acknowledge my gratitude to Mr. surendra kumawat (Sales Manager, Share Khan Ltd. Jaipur) for giving his kind cooperation and valuable guidance. I am indeed grateful to Mr. Hemant sir for helping me in the collection of valuable information about the topic selected and also for his guidance in the preparation of the project. I am greatly in debt to all the employees of Sharekhan Ltd. For their kind co-operation during collection of data and information that helped me in conducting such project-work. I am deeply indebted to my project mentor Ms. Shikha bhargava ma`am whose help, stimulating suggestions and encouragement helped me in completing my project. I want to thank them for all their help, support, interest and their valuable hints. In the end I wish to thank all those whose names have not been mentioned above, but who have directly or indirectly helped in various ways in successful carrying out the project. Ankush kumar
  • 3. 3 EXECUTIVE SUMMARY Share trading in India is undergoing a transition and consolidation phase witnessed never before. The competition is likely to become so severe after the entry of many players, retaining a customer is most difficult practice for any service provider. Though India has a very big untapped market but the players will not flourish unless they change the way the customers are being served. Given the awareness level of today customers every player has to treat with care and make the customer feel that he is the king. Number of Online Share trader in India has crossed the line. customer retention and satisfaction is now more important as it was never before .Players keep coming with new schemes in order to attract new customers and retain the existing one. This is being supplemented with increased advertising and brand building efforts. Success of any organization depends upon its being proactive. I am very lucky as I got an opportunity to work with SHARE KHAN LTD which is showing phenomenal growth and success in the Securities. My topic of study was “capital market in India” This project is an effort to do a depth study and analysis of various known and unknown reasons for customer satisfaction and retention.
  • 4. 4 TABLE OF CONTENTS S.No. Chapter Name Page No. 1. Introduction 1.1 Aim and Objective………………………………………. 1.2 Scope of study …………………………………………… 1.3 Selection of Company and Industry…………………….. 1.4 Duration and Location of Industry………………………. 6 6 6 7 2. About Organization 2.1 Introduction of Organization……………………………. 2.2 Overview………………………………………………… 2.3 Background of industry………………………………….. 2.4 Products and Services……………………………………. 2.5 Competitors …………………………………………….. 2.6 Derivatives……………………………………………… 2.7 Bullish and Bearish……………………………………… 10 14 23 29 32 34 44 3. 3.1Review of literature…………………………………………………. 48 4. Research methodology 4.1 Objective of the Study………………………………….. 4.2 Method of Research…………………………………….. 4.3 Type of Research……………………………………….. 4.4 Data Type………………………………………………. 4.5 Sampling Plan………………………………………….. 51 51 51 52 52 5. Data Analysis, Results and Interpretation 5.1 Data Analysis and Results………………………………. 5.2 Interpretation……………………………………………. 5.3 Recommendations………………………………………. 5.4 Limitations………………………………………… 5.5 Conclusion………………………………………………. 63 64 65 66 6. Appendices 6.1 Questionnaire……………………………………………….. 69 7. 7.1 Bibliography………………………………………………… 70
  • 6. 6 INTRODUCTION 1.1 Aims and Objectives of the Project Aim of this project is to learn the practical knowledge of market. Learn the significance of my Title in today’s share market.  To find factors influencing on a customer investing behavior  To identify the investment preference of investors  To identify the information sources for demat A/C 1.2 Scope of the study The benefits of the study for the researcher are that it helped to gain knowledge and experience and also provided the opportunity to study and understand the investment behavior of investor in share market. 1.3 Selection of the company and industry Poornima University (department of management) is the conscientious learning centre where students at different levels prepare to meet the challenges and opportunities of the 21st century. It offers premier graduate program of (B.COM) which requires the students to complete internship program. During the internship, the students are required to prepare a project report on a topic relevant to the work they were assigned during the internship. An intern has to prepare project report during the internship period but the main objective of the internship is to get the hands-on experience of the real world organization. It also helps to develop the skills required to handle the day to day operation in an organization. This will allow the students to be prepared for the upcoming corporate challenges by experiencing real time working environment. Upon subsequent research to find the best suitable organization to match both my major and area of interest, I selected the SHAREKHAN supremely known for its well defined quality service-. This internship program was approved by Poornima University.
  • 7. 7 1.4 Duration and Location of the company  As my summer internship schedule was for sixty days at SHAREKHAN LTD.  The location of the company is in Raja park, jaipur  Training schedule  Office timing: 10:30 Am to 4:00 Pm
  • 9. 9 SHAREKHAN LIMITED Sharekhan is one of the leading retail broking House of SSKI Group which was running successfully since 1922 in the country. It is the retail broking arm of the Mumbai-based SSKI Group, which has over eight decades of experience in the stock broking business. Sharekhan offers its customers a wide range of equity related services including trade execution on BSE, NSE, Derivatives, depository services, online trading, investment advisory, Mutual Fund Advisory etc. The firm’s online trading and investment site - www.sharekhan.com - was launched on Feb 8, 2000. The site gives access to superior content and transaction facility to retail customers across the country. Known for its jargon-free, investor friendly language While online trading currently accounts for just over 8 per cent of the daily trading in stocks in India, Sharekhan alone accounts for 32 per cent of the volumes traded online. The content-rich and research oriented portal has stood out among its contemporaries because of its steadfast dedication to offering customers best-of-breed technology and superior market information. The objective has been to let customers make informed decisions and to simplify the process of investing in stocks. On April 17, 2002 Sharekhan launched Speed Trade, a net-based executable application that emulates the broker terminals along with host of other information relevant to the Day Traders. This was for the first time that a net-based trading station of this caliber was offered to the traders. In the last six months Speed Trade has become a de facto standard for the Day Trading community over the net. On October 01, 2007 sharekhan again launched his another integrated software based product trade tiger, a net-based executable application that emulates the broker terminals along with host of other information relevant to the day traders. It has another quality which differs it from other that it has the combined terminal for equity and commodities both. Share khan’s ground network includes over 1005 centers in 450 cities in India, of which 210 are fully-owned branches. Sharekhan has always believed in investing in technology to build its
  • 10. 10 business. The company has used some of the best-known names in the IT industry, like Sun Microsystems, Oracle, Microsoft, Cambridge Technologies, Nexgenix, Vignette, Verisign Financial Technologies India Ltd, Spider Software Pvt Ltd. to build its trading engine and content. Previously the Morakiya family holds a majority stake in the company but now a world famous brand CITI GROUP has taken a majority stake in the company. HSBC, Intel & Carlyle are the other investors. With a legacy of more than 80 years in the stock markets, the SSKI group ventured into institutional broking and corporate finance 18 years ago. Presently SSKI is one of the leading players in institutional broking and corporate finance activities.The Corporate Finance section has a list of very prestigious clients and has many ‘firsts’ to its credit, in terms of the size of deal, sector tapped etc. The group has placed over US$ 1 billion in private equity deals. Some of the clients include BPL Cellular Holding, Gujarat Pipavav, Essar, Hutchison, Planetasia, and Shopper’s Stop.
  • 11. 11 INDUSTRY OVERVIEW A Brief History of Stock Exchanges Do you know that the world's foremost marketplace New York Stock Exchange (NYSE), started its trading under a tree (now known as 68 Wall Street) over 200 years ago? Similarly, India's premier stock exchange Bombay Stock Exchange (BSE) can also trace back its origin to as far as 125 years when it started as a voluntary non-profit making association. You hear about it any time it reaches a new high or a new low, and you also hear about it daily in statements like 'The BSE Sensitive Index rose 5% today'. Obviously, stocks and stock markets are important. Stocks of public limited companies are bought and sold at a stock exchange. But what really are stock exchanges? Known also as News on the stock market appears in different media every day. he stock market or bourse, a stock exchange is an organized marketplace for securities (like stocks, bonds, options) featured by the centralization of supply and demand for the transaction of orders by member brokers, for institutional and individual investors. The exchange makes buying and selling easy. All stock exchanges perform similar functions with respect to the listing, trading, and clearing of securities, differing only in their administrative machinery for handling these functions. Most stock exchanges are auction markets, in which prices are determined by competitive bidding. Trading may occur on a continuous auction basis, may involve brokers buying from and selling to dealers in certain types of stock, or it may be conducted through specialists dealing in a particular stock. But where did it all start? The need for stock exchanges developed out of early trading activities in agricultural and other commodities. During the middle Ages, traders found it easier to use credit that required supporting documentation of drafts, notes and bills of exchange. India's other major stock exchange National Stock Exchange (NSE), promoted by leading financial institutions, was established in April 1993. Over the years, several stock exchanges have been established in the major cities of India. There are now 23 recognised stock exchanges — Mumbai (BSE, NSE and OTC), Calcutta, Delhi, Chennai, Ahmedabad, Bangalore,
  • 12. 12 Bhubhaneswar, Coimbatore, Guwahati, Hyderabad, Jaipur, Kochi, Kanpur, Ludhiana, Mangalore, Patna, Pune, Rajkot, Vadodara, Indore and Meerut. Today, most of the global stock exchanges have become highly efficient, computerized organizations. Computerized networks also made it possible to connect to each other and have fostered the growth of an open, global securities market. STOCKEXCHANGES The Securities Contract (Regulation) Act, 1956 (SCRAS) defines ‘Stock Exchange’ as anybody of individuals, weather incorporated or not, Constituted for the purpose of the assisting, regulating or controlling the business of buying selling or dealing in securities. Stock exchange could be a regional stock exchange whose area of operation/jurisdiction is specified at time of its reorganization or national exchanges, which is permitted to have nationwide trading since inception. NSE was incorporated as a national stock exchange. Securities Market or Stock exchange is a place where buyers and sellers of securities can enter into transaction to purchase and sell shares, bonds, debentures etc. Further, it performs an important role of enabling corporate entrepreneur to raise resources for their companies and business ventures through public issues. The first organized stock exchange in India was started in Mumbai in 1875 with the formation of the Native Share and Stock Broker Association. Thus the Mumbai stock exchange is the oldest one in the country with the growth of joint stock companies, the stock exchange also made a steady growth and at present there are 23 recognized stock exchanges in our country with about 6000 stock brokers. In India, there are only two online trading stock exchanges, one is BSE and other is NSE. Functioning Stock exchange is a place where buyers and sellers of securities can enter into transaction to purchase and sell shares, bonds, debentures to raise resources for their companies and their business ventures through public issues transfer of resources from those having idle resources to other who have a need for them is most effectively achieved through a security market. Stated
  • 13. 13 formally, security market provides channels for reallocation of saving to investments and entrepreneurship. Savings are linked to investments by a variety of intermediaries, through a range of financial products called ‘Securities’. In all there are 23 stock exchanges in India, but the two most popular amongst all of them are:-  National Stock Exchange(NSE)  Bombay stock exchange(BSE) Now, let’s discuss the history, functionality and other important details about these two important stock exchanges of India. Sharekhan business 1. Brokering business. 2. White feathering house production. Vision To be the best retail broking brand in the retail business of the stock market. Mission To educate and empower the individual investor to make better investment decisions through quality advices and superior services. SWOT OF SHAREKHAN  STRENGTH 1. Big client base 2. In-house research house 3. online as well as offline trading 4. Online IPO/ MF services 5. Share shops 6. Transparent 7. User friendly tie ups with 10 banks 8. Excellent order execution speed and reliability
  • 14. 14  WEAKNESS 1. Lack of awareness among customer 2. Less focus on customer retention 3. Less Exposure  OPPORTUNITIES 1. Diversification 2. Product modification 3. Improve Web based trading 4. Provide competitive brokerage 5. Concentrate on PMS 6. Focus on Institutional investors 7. Concentrate on HNI’s (high net worth investor)  THREATS 1. Aggressive promotional strategies by close competitor like Religare, Angel Broking and India bulls. 2. More and more players are venturing into this domain, which can further reduce the earning of Share Khan. SECURITIES AND EXCHANGE BOARD OF INDIA
  • 15. 15 The Securities and Exchange Board of India Act, 1992 has been enacted to provide for the establishment of a Board to protect the investors in securities and to promote the development and to regulate the securities market and for matters connected there with or incidental there to. It came into force on the 30th day of the January 1992. Establishment and Incorporation of Board Major part of the liberalization process was the repeal of the capital issues (control) Act, 1947 in May 1992. With this, government’s control over issues of the capital, pricing the issues, fixing of premium and rates of interest on debentures etc. ceased, and the office which administered the Act, was abolished. The market was allowed to allocate resources to competing uses. However to ensure effective regulation of the market, SEBI Act 1992 was entered to empower SEBI with the statutory powers for (a) Protecting the interests of investors in securities. (b) Promoting the development of the securities and (c) regulating the securities market. Its regulatory jurisdiction extends over corporate in the insurance of the capital and transfer of securities, in addition to all intermediaries and person associated with the securities market. SEBI can specify the matters to be disclosed and the standard of disclosure required for the protection of investors in respect of issues; can issue direction to all intermediates and other persons associated with the securities market in the interest of the investors or of orderly development of the securities market and can conduct enquiries, audits and inspection of all concerned and adjudicate offences under the Act. In short, it has been given necessary autonomy and authority to regulate and develop an orderly serious market. A code of conduct for each intermediary has been prescribed in the regulations; capital adequacy and other norms have been specified; a system of monitoring and inspiring their operations has been specified a system of monitoring and inspecting their operations has been instituted to enforce compliance and disciplinary actions are being taken against the intermediaries violating any regulation. The Central Government may, by notification appoint for the purpose of this Act, a Board by the name of the securities and exchange board of India under section 3 of the SEBI Act. The board shall be a body corporate by the name aforesaid having perpetual succession and a common seal with proper subject to the provision for this act to acquire the hold and dispose of the property, both movable and immovable and to contract, and shall by the said name, sue or sued. The head
  • 16. 16 office of the Board shall be at Mumbai. The Board may establish officers at other places in India. The SEBI has offices in Mumbai, Calcutta, New Delhi and Chennai.  The board shall consist of the following members namely:-  A Chairman.  Two members from amongst the officials of the Ministers of the Central Government dealing with Finance and Law.  One member from amongst the officials of the Reserve Bank of India constituted under section 3 of the Reserve Bank of India Act, 1934.  Two other members, to be appointed by the Central Government. Functions of the Board The SEBI shall protect the interest of the investors in securities and to promote and development of and to regulate the securities market by such measures as it thinks fit.  The measures referred to therein may provide for:-  Regulating the business in stock exchange and any other securities markets.  Registering and regulating the working of stock brokers, sub-brokers, share transfer agents, bankers to an issue, trustees of trust deeds, registrars to an issue, merchant bankers, underwriter, portfolio managers, investment advisers and such other intermediates who may associated with securities markets in any manners.  Registering and regulating in working of the depositories, participants, custodians of securities, foreign institutional investors, credit rating agencies and such other intermediaries as the board may, by notification specify in this behalf.  Registering and regulating the working of venture capital funds and collective investments schemes including mutual funds.  Promoting and regulating self regulatory organizations.  Prohibiting fraudulent and unfair trade practices relating to securities markets.  Prohibiting insider training in securities.  Regulating substantial acquisition of shares and take over of companies.
  • 17. 17  Performing such functions and exercising according to securities contract (regulation) Act, 1956, as may be delegated to it by the Central Government.  Levying fees or other charges for carrying out the purpose of this section.  Conduction research for the above purpose.  Performing such other functions as may be prescribed Registration with SEBI A person in the following capacity shall buy, sell or deal in securities after obtaining a certificate of registration from SEBI, as required by Section 12. An application shall be made for registration in the prescribed manner with the prescribed fee. But the SEBI may, by order, suspend or cancel a certificate of registration.  Stock broker.  Sub – broker.  Share transfer agent.  Bank to an issue.  Trustee of trusted deed.  Registrar to an issue.  Merchant banker.  Underwriter.  Portfolio manager.  Investment adviser.  Depository.  Mutual Fund. VARIOUS DEPARTMENTS REGULATED BY SEBI
  • 18. 18 The following departments of SEBI take care of the activities in the secondary market. Name of the Department Major Activities 1. Market Intermediaries Registration and Supervision department (MIRSD) Registration, supervision, compliance monitoring and inspections of all market intermediaries in respect of all segments of the markets viz. equity, equity derivatives, debt and debt related derivatives. 2. Market Regulation Department (MRD) Formulating new policies and supervising the functioning and operations (except relating to derivatives) of securities exchanges, their subsidiaries, and market institutions such as Clearing and settlement organizations and Depositories (Collectively referred to as ‘Market SROs’.) 3. Derivatives and New Products Departments (DNPD) Supervising trading at derivatives segments of stock exchanges, introducing new products to be traded, and consequent policy changes Bombay Stock Exchange (BSE):- Indian stock markets are one of the oldest in Asia. Its history dates back to 200 years ago. The East India Company was the dominant institution in those days and business in its loan securities used to be transacted towards the end of eighteenth century. By 1830’s business on corporate stocks and shares in the bank and cotton took place in Bombay. The 1850’s witnessed a rapid development of commercial enterprise and the brokerage business attracted many men into this field and by 1860 the number of brokers increased to 60. In 1860-61, the American civil war broke out and cotton supply from United States stopped; and thus the “share mania” in India begun, due to which the share brokers increased to about 200 to 250.
  • 19. 19 At the end of the American civil war, the brokers who thrived out of this war in 1874, found a place in a street, where they would easily assemble and transact business. This street is nowadays, popularly known as DALAL STREET. In 1887, they formally established in Bombay, and were known as “Native Shares and Stock Brokers Association”. In 1895, it acquired a premise in the same street and finally was inaugurated in 1899 with the name Bombay Stock Exchange (BSE). In this way the stock market at Bombay was consolidated. Mumbai Stock Exchange Limited is the oldest stock exchange in Asia with a rich heritage. Popularly known as BSE it was establish as “the Native Share and Stock Brokers Association” in 1875. It is the first stock exchange in the country to obtain permanent recognition in 1956 from the government of India under the Securities Contracts (Regulation) Act, 1956. The Exchange pivotal and pre eminent role in the development of Indian capital market is widely recognized and its index. SENSEX is tracked worldwide. Earlier an Association of Persons (AOP), the exchange is now a demutualised and corporatized entity incorporated under the provision of the Companies Act, 1956, pursuant to the BSE (Corporatization and Demutualization) Scheme, 2005 notified by the Securities and Exchange Board of India (SEBI) National StockExchange (NSE):- With the liberalization of Indian economy it was found necessary to lift the Indian stock markets on par with the international standards. The NSE was incorporated in 1992 by industrial development bank of India, industrial credit and Investment Corporation of India, industrial finance corporation of India, all insurance corporations, selected commercial banks and others. The National Stock exchange of India Limited has genesis in the High Powered Study group on establishment of New stock Exchanges, which recommended promotion of a National Stock Exchange by financial institutions (FIs) to provide access to investors form all across the country on a equal footing. Based on the recommendation, NSE was promoted by leading Financial Institution at the behest of the government of India and was incorporated in November 1992 as a taxpaying company like other stock exchanges in the country. On its recognition as a stock Exchange under the securities contracts (Regulation) act, 1956 in April 1993, NSE commenced operations in the whole sale Debt Market (WDM) segment in June
  • 20. 20 1994. The Capital Market segment commenced operations in November 1994 and operations in Derivatives segment commenced in June 2000. NSE stated trading in the equities segment (Capital Market segment) on November 3, 1994 and within a short span of 1 year became the largest exchange in India in terms of volumes transacted. Trading volumes in the equity segment have grown rapidly with the average daily turnover increasing from Rs 17 crores during 1994-95 to Rs 6,253 crores during 2005-06. During the year 2005-06, NSE reported a turnover of Rs 1,569,556 crores in the equities segment. NSE is India’s leading stock exchange covering more than 160 cities and towns across the country. It provides the modern fully computerized trading system designed to offer investors across the country a safe and easy way to invest to liquidate investment and securities. Investors in many areas of country did not have the same access and opportunity to trade so there arise the need for setting up the national stock exchange. The NSE network has been designed to provide equal access to investors from anywhere in India and to be responsive to their needs. On its recognition as a stock exchange under the Securities Contract Act, 1956 in April 1993, NSE started operations in the Wholesale Debt Market (WDM) segment in June 1994. Capital market (equities) segment commenced operations in November 1994, and operations in derivative segment started in June 2000. NSE started trading in the capital market segment on November3, 1994 and within one year became the largest exchange in India, in terms of volumes transacted. During the year 2005-06 NSE reported, a turnover of Rs 1,569,556 crores in the equity segment. NIFTY NIFTY is the sensitivity index NSE (NATIONAL STOCK EXCHANGE) NIFTY is a basket of 50 constituent stocks. It consists of the 50 largest and most actively traded stocks, representative of various sectors, on the National Stock Exchange. DEPOSITORY PARTICIPANT
  • 21. 21 A depository is an organization which holds securities of investors in electronic form at the request of the investor through a registered Depository Participant. It also provides services related to transaction in securities. A depository participant (DP) is an agent of the depository through which it interfaces with the investors. A DP can offer depository services only after it gets proper registration from SEBI. Banking and services can be availed through the branch whereas depositary services can be availed through a DP. As per the available statistics at BSE and NSE, 99.9% settlement takes place in Demat mode only. Therefore, in view of the convenience in settlement through Demat mode it is advisable to have a beneficiary owner (BO) account to trade the exchanges. At present two Depositers viz. National securities depository limited (NSDL) and Central Depositary Services (I) Limited (CSDL) are registered with SEBI. NSDL The first depositary in India established in Aug 1996 and promoted by Institutions of National Stature Responsible for Economic Development of the country has since established a national infrastructure of international standard that handles most of the settlement of securities in dematerialized from in Indian capital market. Using innovative and flexible technology systems, NSDL work to support the investors and brokers in the capital market of the country. NSDL aims at ensuring the safety and soundness of Indian market places by developing settlement solution that increase efficiency minimize risk and reduce costs. At NSDL, we play a quiet but central role in developing products and services that will continue to nature the growing needs of the financial industries. CSDL CSDL was set up with the objective of providing convenient, dependable and secure depository services at affordable cost to all market participants. CSDL received the certificate of commencement of business from SEBI in February, 1999. Honorable Union Finance Minister, Shri Yashwant Sinha flagged off the operations of CSDL on July 15, 1999. Settlement of trades in the demat mode through BOI shareholding Limited, the clearing house of BSE, standard in July 1999.
  • 22. 22 All leading stock exchanges like the National Stock Exchange, Calcutta Stock Exchange, Delhi Stock At the end of Dec 2005, over 5000 issuers have admitted their securities units of mutual funds, certificate of deposits etc. into the CSDL system. The categories that is eligible to become DP’s  As per regulation 19 (a) of SEBI (Depositories and Participants) Regulations, following are the categories that are eligible to become DP’s.  A public financial institution as defined in section 4A of the Companies Act, 1956 (1 of 1956).  A bank included for the time being in the second schedule to the Reserve Bank of India Act, 1934. (2 of 1934)  A foreign bank operating in India with the approval of Reserve Bank of India.  A state financial corporation established under the provision of the section 3 of the State Financial Corporations Act, 1951 (63 of 1951)  An institution engaged in providing financial services promoted by any of the institution mentioned in sub clause (i), (ii), (iii), (iv) jointly or severally.  A custodian of securities who has been granted a certificate of registration by the Board under sub section (1A) of section 12 of the Act.  A clearing corporation or a clearing house of a stock exchange.  A stock broker who has been granted certificate of registration by the Board under sub section (1) of section 12 of the Act.  A non – banking finance company, having a net worth of not less than rupees fifty lakhs.  Provided that such company shall act as a participant only on behalf of any other person.  The Regulations empower NSDL to set its own selection criteria in the Bye Laws. Therefore, the applicants must also adhere to the following criteria stated in NSDL bye Laws.  The applicant should have a minimum net worth of Rs 1 crore.  The applicant should not have been convicted in any of the five years immediately preceding the filling of the application in any manner involving misappropriation of funds and securities, theft, embezzlement of funds, fraudulent conversion or forgery.
  • 23. 23  The applicant should not have been expelled, barred or suspended by SEBI, self regulatory organization or any stock exchange. Stock Exchange Mumbai  Share khan is the retail broking arm of SSKI, an organization with more then eight decade of trust and credibility in the stock market.  Amongst pioneers of investment research in the Indian market.  In 1984 venture into institutional broking and the corporate finance.  Leading domestic player in the Indian institutional business.  Over US$5 billion of private equity deal.  SSKI group companies  SSKI investor services ltd (Sharekhan)  S.S. Kantilal Isharlal securities  SSKI corporate finance SHAREKHAN PROFILE SHAREKHAN RETAIL BROKING  Among the top three (3) branded retail services providers (Rs 856 crs average daily volume.  NO. 2 player in online business  Large network of branded broking outlets in the country servicing around 5, 45, 000 Clients Branch - Head Office A-206, Phoenix House, 2nd Floor, Senapati Bapat Marg, Lower Parel, Mumbai- 400 013. Telephone No: 67482000 Email: myaccount@sharekhan.com
  • 24. 24 PRODUCTS OF SHAREKHAN Some of the services offered by Sharekhan are: 1) Online Services: With a Sharekhan online trading account, one can buy and sell shares in an instant. Anytime and from anywhere. One can choose the online trading account that suits their trading habits and preferences. The various online accounts are:  Classic Account: This account enables to buy and sell shares through the website. The features offered are Streaming quotes, multiple watch list, Integrated banking, demat and digital contracts , instant credit & transfer, IPO bookings and real time portfolio tracking with price alerts.  Speed Trade: Speed trade is an Internet-based executable application that provides everything a trader needs on one screen. It provides services such as Real time streaming quotes, live Tic by Tic intra-day charting and trading in cash and derivatives on a single screen. 2) Share Shops: A Sharekhan outlet offers the following services:  Online BSE and NSE executions  Free access to investment advice from Sharekhan's Research team  Sharekhan ValueLine (a monthly publication with reviews of recommendations, stocks to watch out for etc)  Daily research reports and market review (High Noon & Eagle Eye)  Pre-market Report  Daily trading calls based on Technical Analysis  Cool trading products (Daring Derivatives and Market Strategy)  Personalized Advice  Live Market Information  Depository Services: Demat Transactions  Derivatives Trading (Futures and Options)  Commodities Trading  IPOs & Mutual Funds Distribution 3) Mutual Funds
  • 25. 25 4) Commodities Trading: Through Sharekhan one can trade in on both the leading commodity exchanges MCX and NCDEX. They provide with various commodity reports and analysis, daily commodity data and end of day statistics. 5) Portfolio Management Services  PMS Pro-Prime: Ideal for investors looking at steady and superior returns with low to medium risk appetite. This portfolio consists of a blend of quality bluechip and growth stocks ensuring a balanced portfolio with relatively medium risk profile. The portfolio will mostly have large capitalization stocks based on sectors & themes who have medium to long term growth potential.  PMS Pro-Tech: Protect uses the knowledge of technical analysis and the power of derivatives market to identify trading opportunities in the market. The protect line of product is designed around various risk/reward/volitality profiles for different kinds of investment needs. 6) Demat Services: Dematerialization and trading in the demat mode is the safer and faster alternative to the physical existence of securities. This system works through depository participants (DPs) who offer demat services and the securities are held in the electronic form for the investor directly by the Depository. Sharekhan Depository Services offers dematerialization services to individual and corporate investors. 7) Sharekhan Valueline: This is the monthly investment report based on fundamental research with stock ideas, stock updates, earning guide, Stock recommendations, Mutual fund guide, Market outlook and sector updates Other services offered by Sharekhan:  Online BSE and NSE executions (through BOLT and NEAT terminals).  Free access to investment advice from Share Khan Research team.  Daily research report and market review (High Noon, Eagle Eye).  Pre Market report (Morning Cuppa).
  • 26. 26  Daily trading calls are based on technical analysis.  Cool Trading products (Daring Derivatives, Trading Ring and Market Strategy).  Personalized advice.  Live Market information.  Depository services: Demat and Remat transaction.  Derivatives trading (Futures and options). CLASSIC ACCOUNT This account allows the client to trade through the website www.sharekhan.com and is suitable for the retail investor who is risk-averse and hence prefers to invest in stocks or who do not trade too frequently. It allows investor to buy and sell stocks online along with the following features like multiple watch lists, Integrated Banking, De-mat and Digital contracts, Real-time portfolio tracking with price alerts and Instant money transfer. FEATURES  Online trading account for investing in Equity and Derivatives via www.sharekhan.com  Live Terminal and Single terminal for NSE Cash, NSE F&O, BSE & Mutual Funds (online and offline).  Integration of On-line trading, Saving Bank and De-mat Accounts.  Instant cash transfer facility against purchase & sale of shares.  Competative transaction charges.  Instant order and trade confirmation by E-mail.  Streaming Quotes (Cash & Derivatives).  Personlized market watch.  Single screen interface for Cash and derivatives and more.  Provision to enter price trigger and view the same online in market watch.
  • 27. 27 TRADE TIGER TRADE TIGER is an internet-based software application which is the combination of EQUITY & COMMODITIES, that enables you to buy and sell share and well as commodities item instantly. It is ideal for every client of SHAREKHAN LTD. FEATURES  Integration of EQUITY & COMMODITIES MARKET.  Instant order Execution and Confirmation.  Single screen trading terminal for NSE Cash, NSE F&O & BSE & Commodities.  Technical Studies.  Multiple Charting.  Real-time streaming quotes, tic-by-tic charts.  Market summary (Cost traded scrip, highest value etc.)  Hot keys similar to broker’s terminal.  Alerts and reminders.  Back-up facility to place trades on Direct Phone lines. OTHER FEATURES TO INVEST IN SHAREKHAN  No Demat Transaction Charges in case of buying and selling through share khan.com  For the fund transfer and withdrawal, we have tie-up with HDFC Bank.  If you are having bank a/c in HDFC Bank you can transfer the funds and withdraw the funds online from your trading a/c at anytime.  BTST (Buy today Sell Tomorrow) Facility in all scripts.  DIAL-N-TRADE: - Call and Trade through Toll free no. From anywhere in India  (CUSTOMER CARE: 1600227500, TRADING: 1-600-22-7500,39707500
  • 28. 28 Demat and Trading Account Sharekhan Demat Account A Demat Account is an account which you need in India in order to buy and sell shares. Earlier shares or stocks or a company were bought and sold in paper format. Now they are stored electronically. Just like money is saved in your bank account, Shares are stored in your Demat Account (sometimes also called DMAT account). You can open a Demat Account with sharekhan. This is especially recommended if you have an online trading account with Sharekhan. You can then link you Sharekhan trading account with your Sharekhan Demat Account so that any shares bought with the trading account can be directly transferred to your Demat. Here is all information you need about Sharekhan Demat Account. Documents Needed to Open a Sharekhan Demat Account. 1. PAN Card. Pan card is now mandatory in order to open a Demat Account. 2. Address Proof. Example- your ration card, driver's license, electricity bill, voters id or election card, etc. 3. Your recent photographs. Two or three. 4. A cancelled check. This may or may not be required. But carry your bank passbook and check book when you go to open a Sharekhan Demat Account. Sharekhan Demat Account Charges 1. Sharekhan Demat Account Opening Charges: NIL 2. Sharekhan Demat Account Maintenance Charges: Rs. 75 per quarter, i.e. Rs. 300 per annum. 3. Sharekhan Demat Account Closing Charges: Rs. 100. 4. Sharekhan Demat Account Charges for Buying Shares: 0.02%, Minimum Rs. 15. 5. Sharekhan Demat Account Charges for Selling Shares: 0.04%, Minimum Rs. 15. 6. Sharekhan Dematerialization Charges: Rs. 3 per certificate or Rs 15 per request, whichever is higher. 7. Sharekhan Rematerialization Charges: Rs. 25 per certificate of 0.12% of the value of the securities, whichever is higher. 8. Sharekhan Demat Account Custody Fee: NIL
  • 29. 29 9. Charges for Requests to freeze or defreeze Sharekhan Demat Account: Rs. 25 per request. 10. Sharekhan Demat Account Charges for pledge creation/closure: 0.02%, minimum Rs. 15. Sharekhan Trading Account and Brokerage Charges Sharekhan offers two types of online trading Accounts suited to different investor needs. 1. Sharekhan Classic Trade - Website Based trading, suitable for long term investors who do not worry about stock price fluctuations minute-by-minute. Sharekhan Classic Trade is not suitable for Intraday traders. 2. Sharekhan Tiger Trade - Terminal based trading, especially suited for intraday traders. The brokerage charged by Sharekhan is negotiable and if you are going to trade heavily do negotiate with Sharekhan for a good brokerage deal. Sharekhan Brokerage Charges are not too- high nor too-low and comparable with other online brokers like SBICAP Securities BENEFITS  Free Depository A/c  Secure Order by Voice Tool Dial-n-Trade.  Automated Portfolio to keep track of the value of your actual purchases.  24x7 Voice Tool access to your trading account.  Personalized Price and Account Alerts delivered instantly to your Cell Phone & E-mail address.  Special Personal Inbox for order and trade confirmations.  On-line Customer Service via Web Chat.  Anytime Ordering.  NSDL Account  Instant Cash Tranferation.  Multiple Bank Option.  Enjoy Automated Portfolio.  Buy or sell even single share.
  • 30. 30 COMPETITORS:- KOTAK SECURITIES LTD Kotak Securities Limited, a subsidiary of Kotak Mahindra Bank, is the stock broking and distribution arm of the Kotak Mahindra Group. One of the oldest broking houses in India, its operations include stock broking and distribution of various financial products. It is a corporate member of both the Bombay Stock Exchange and the National Stock Exchange of India. Kotak Securities was founded in 1994 and is headquartered in Mumbai, India. Corporate affairs As of June 30, 2010, Kotak Securities has Rs. 2250 crore of "assets under management" (AUM). The company also has a research division involved in macroeconomic studies, sectoral research and company-specific equity research, which regularly publishes stock market analysis. Milestones • 2007: Kotak lines up PMS based on small caps • 2008: Kotak Securities launches a GEMS portfolio. • 2009: Kotak Securities launches online trading in currency derivatives Awards and accolades • Fastest growing Equity Broking House by BSE IPF - D&B Equity Broking Awards for the year 2012 • The Best Equity House in India by FinanceAsia for the year 2012. • Voted as Best Local Cash Manager. • Awarded Best Brokerage Firm in India by Asiamoney three times in a row from 2006 to 2008. • Named Best Performing Equity Broker in India in the CNBC Financial Advisor Awards 2008.
  • 31. 31 Won the Avaya Customer Responsiveness in the Financial Services Sector Award consecutively in 2006 and 2007. INDIABULLs Brief Introduction India Bulls Power Limited develops and intends to operate and maintain power projects in India. The company was established in 2007 to capitalize on emerging opportunities in Indian Power sector. The company has five thermal power projects under development which will have a combined installed capacity of 6615 MW. The company intends to sell the power generated from these projects under a combination of long term PPA‟s to industrial and state owned consumers and on merchant basis.The company is also developing 4 medium sized hydro power projects aggregating to 167 MW in Arunachal Pradesh.The company is a part of the Adani Group which is a leading business group in India.The company was incorporated in August 1996 and received a certificate of commencement of business in September 1996. The company converted into a private limited company in June 2002, but finally converted back into a public limited company in April 2007 under the present name. 1. SMC GLOBAL SECURITIES Main Focus: Investor Care SMC is one of the leading firms in financial services in India. It basically deals in Mutual Fund, Fixed Deposit Schemes, Capital Gain Bonds, GOI Taxable Bonds, NABARD Bonds and Life and General Insurance.
  • 32. 32 SMC: A ONE STOP INVESTMENT SHOP SMC Group, a leading financial service provider in India is a vertically integrated investment solutions company. Over the years, SMC has expanded its domestic & international operations. Existing network includes regional offices at Mumbai, Kolkata ,Chennai ,Bangalore ,Cochin ,Jaipur, Hyderabad. The company has expanded internationally and has established office in Dubai Gold and Commodities Exchange (DGCX).Its products and Services include Institutional and retail brokerage of equity, commodity, currency, derivatives, online trading, investment banking ,depository services, clearing services, IPO‟s and mutual funds distribution, Portfolio management, wealth advisory, insurance broking, equity and commodity research. SMC is one of the most active trading organizations in India, averaging over 3,50,000 trades per day. Currently, SMC has a highly efficient workforce of over 4,000 employees & one of the largest retail network in India currently serving the financial needs of more than 5,50,000 satisfied investors. PARTIES INVOLVES IN ONLINE TRADING The various parties involved in online trading  Client  Broker  Stock Exchange EQUITY SHARES Total equity capital of the company is divided into equal units of small denomination, each called a share. For example, in a company total equity capital of Rs. 2,00,00,000 is divided into 20,00,000 units of Rs 10 each. Each such unit of Rs. 10 is called a Share. Thus, the company then is said to have 20,00,000 equity share of Rs 10 each. The holders of such shares are member of the company and have voting rights. Why do company need to issue Shares to the public?
  • 33. 33 Most of the company are usually started privately by their promoter(s). However, the promoter’s capital and the borrowing from bank and financial institution may not be sufficient for setting up and running the business over a long term. Therefore, companies invite the public to contribute toward the equity and issue share to individual investors. The way to invite share capital from the public is through a ‘Public Issue’. Simply stated a public issue is an offer to the public to subscribe the share capital of a company. Once this is done, the company allot share to the applicants as per the prescribed rules and regulation laid down by SEBI. How can one acquire equity shares? The investors may subscribe issue made by corporate in the primary market. In the primary market, resources are mobilized by the corporate through fresh public issues (IPO’s) or through private placements. Alternately, investor may purchase shares from the secondary market. To buy and sell securities you should approach a SEBI registered trading member (broker) of a recognized stock exchange. INVEST IN EQUITIES When an individual buy a share of a company he become a shareholder in that company. Shares are also known as Equities. Equities have a potential to increase in value over time. It also provides investors portfolio with the growth necessary to reach investor’s long-term investment goals. Research studies have proved that the equities have outperformed most than other forms of investments in the long term. This may be illustrated with the help of following. Examples:  Over a 15-year period between the periods 1990 and 2005. Nifty has given an annualized return of 17%.  Mr. Raja invests in Nifty on January 1, 2000 (index value 1592.90). The Nifty value as of end December 2005 was 2836.55. Holding this investment over this period Jan 2000 to Dec 2005, he gets a return of 78.07%. Investment is shares of ONGC Ltd. For the same period gave a return of 465.86%, SBI 301.17% and Reliance 281.42%.  Therefore,
  • 34. 34  Equities are considered the most challenging and the rewarding, as compared to other investment option.  Research studies have proved that investments in some shares with a longer tenure of investment have yielded far superior returns than any other investment. Average return on Equities in India: Since 1990, till date, Indian share market has returned about 17% to investors in an average in terms of increase in share prices or capital appreciation annually. Beside these stocks have paid on an average 1.5% dividend annually Dividend is a percentage of the face value of a share that a company returns to its share holder from its annual profits. Composed topmost other form of investments, investing in equity share offers a highest rate of return, if invested over a longer duration. Factors that influence the price of stocks Broadly, there are two factors:  Stock specific and  Market specific. The stock – specific factor is relates to people’s expectation about the company, its future earning capacity, financial health and management, level of technology and marketing skills. The market specific factors are influenced by the investor’s sentiments towards the stock market as a whole. This factor depends on the environment rather than the performance of any company. Events favorable to an economy, political or regulatory environment like high economic growth, friendly budget, stable government etc. can fuel euphoria in the investors, resulting in a boom in the market. On the other hand, unfavorable event like war, economic crisis, communal riots, minority government etc. depress the market irrespective of certain companies performing well.
  • 35. 35 DERIVATIVES  TRADE IN DERIVATIVE Trading in Derivatives is an art and science that professional traders can master with the right knowledge, right tools and a lot of discipline. This is where Trade Tiger comes in. Trade Tiger is a next-generation trading and research software platform that allows you to easily execute your intra-day or F&O trades, access the latest market news and trading calls, and comes with some exquisite features  Trade Tiger Features  Live Streaming Quotes  Access all Trading Calls  Advanced Charting features  Create your own technical rules for trading  A Single Trading Screen for BSE & NSE Derivative is a product whose value is derived from the value of one or more basic variable called underlying assets. The underlying asset can be equity, index, foreign exchange (forex), commodity or any other asset. Derivative product initially emerged as heading devices against fluctuation commodity prices and commodity linked derivatives remained the sole from of such products for almost three hundred years .The financial derivatives came into spotlight in post-1970 period due to growing instability in the financial markets. However, since their emergence, these products have became very popular and by 1990s, they accounted for about two-thirds of total transactions in derivatives’ products. Uses of Derivatives 1. HEDGING
  • 36. 36 The benefit of trading in index futures is to hedge your portfolio against the risk of trading. In order to understand how one can protect his portfolio from value erosion let us take an example. Let us try understanding how one can use hedging in a real life scenario. Stocks carry two types risk- company specific and market risk. While company risk can be minimized by diversifying your portfolio, market risk cannoy be diversified but has to be hedged. So how does one measure the market risk? Market risk can be known from Beta. Beta measures the relationship between movements of the index to the movement of the stock. The Beta measures the percentage impact on the stock prices for 1% change in the index. Therefore, for portfolio whose value goes down by 11% when the index goes down by 10%, the beta would be 1.1.When the index increase by 10%, the value of the portfolio increase by 11%. The idea makes beta of your portfolio zero to nullify your losses. 2. SPECULATION Speculators are those who do not have any position on which they enter in futures and option market. They only have a particular view on the market, stock, commodity etc. In short, speculators put their money at risk in the hope of profiting from an anticipated price change. They consider various factors such as demand supply, market positions, open interest, economic fundamentals and other data to take their positions. 3. ARBITRAGE An Arbitrageur is risk averse. He enters into those contracts were he can earn risk less profits. When markets are imperfect, buying in one market and simultaneously selling in other market give risk less profit. Arbitrageurs are always in a lookout for such imperfections. In the Futures market one can take advantages of arbitrage opportunities by buying from lower priced market and selling at the higher priced market. In index futures arbitrage is possible between the spot market and the future market (NSE has provided special software of buying all 50 Nifty stocks in the spot market). Take the case of the NSE Nifty.  Assume that Nifty is at 1200 and 3 month’s Nifty Futures is at 1300.  The Future price of Nifty can be worked out by taking the interest cost of 3 months into the account.
  • 37. 37 FUTURE AND OPTION Types of derivatives and futures:- Derivatives and future are three types. – Forwards and futures – Options – Swaps Forward contract A forward contract is simplest mode of a derivative transaction. It is an agreement to buy or sell an asset (of a special quantity) at a certain future time for a certain price. No cash is exchanged when the contract is entered into. Futures and Stock Indices For understanding of stock index future, a through knowledge of the composition of indexes is essential. Choosing the right index is important in choosing the right contract for speculation or hedging. Since for speculation, the volatility of the index is important whereas for hedging the choice of index depends upon the relationship between the stock being hedged and the characters of the index. Choosing and understanding the right index in important as the movement of stock index future is quite similar to that of the underlying stock index. Volatility of the futures indexes is generally greater than spot stock indexes. Understanding index futures A futures contract is an agreement between two parties to buy or sell an asset at a certain time in the future at a certain price. Index futures are all futures contract where the underlying is the stock index (Nifty or Sensex) and helps a trader to take a view on the market as a whole. In India, we have index futures contracts based on S&P CNX Nifty and BSE Sensex and near 3 months durations contracts are available at all times. Each contract expires on the last Thursday
  • 38. 38 of the expiry month and simultaneously a new contract is introduced for trading after the expiry of the contract. Options An option is a contract between two parties giving the taker (buyer) the right, but not the obligation, to buy or sell a parcel of shares at a predetermined price possibly on, or before a Stock market by their very nature is fickle. While fortunes can be made in a jiffy more often than not the scenario is the reverse. Investing in stocks has two sides to it.  Unlimited profit potential from any upside (remember Infosys, HFCL etc.)  A downside which could make you a pauper. Types of option There are two types of options.  Call Options  Put Options  Call Options Call option give the taker the right, but not the obligation, to buy the underlying shares at a predetermined price, on or before a predetermined date. Illustration Raj purchases 1 Shyam Computer (SATCOM) AUG 150 Call – premium 8. This contract allows Raj to buy 100 shares of SATCOM at Rs 150 per share at any time between the current date and the end of next August for the privilege, Raj pays a fee of Rs 800 (Rs eight a share for 100 shares). The buyer of a call has purchased the right to buy and for that, he pays a premium. Call options – Long & Short Positions When you expect prices to rise, then you take a long position by buying calls. You are Bullish. When you expect prices to fall, then you take a short position by selling calls. You are Bearish.
  • 39. 39  Put options A Put Options gives the holder of the right to sell a specific number of share of an agreed securities at a fixed price for a period. Put Options-Long & Short Positions When you expect to fall, then you take a long position by buying Puts. You are bearish. When you expect prices to rise, then you take a short position by selling Puts. You are bullish. CALL OPTIONS PUT OPTIONS If you expect a fall in price (Bearish) Short Long If you expect a rise in price (Bullish) Long Short Summary: CALL OPTION( BUYER) CALL OPTION WRITER (Seller)  Pays premium  Right to exercise and buy the shares  Profits from rising prices  Limited losses, Potentially unlimited gain  Receives premium  Obligation to sell shares if exercised  Profits from falling prices or remaining neutral  Potentially unlimited losses, limited gain  PUT OPTION(BUYER)  PUT OPTIONWRITER (Seller)  Pays premium  Right to exercise and sell shares  Profits from falling prices  Limited losses, Potentially unlimited gain  Receives premium  Obligation to buy shares if exercised  Profits from rising prices or remaining neutral  Potentially unlimited losses, limited gain
  • 40. 40 TRADING STRATEGIES BULL MARKET STRATEGIES  Calls in a Bullish Strategy.  Puts in a Bullish Strategy.  Bullish Call Spread Strategy.  Bullish Put Spread Strategy. Calls in a Bullish Strategy An investor with a bullish market outlook should buy a call options. If you expect the market price of the underlying asset to raise, then you would rather have the right to purchase at a specified price and sell later at a higher price than have a obligation to deliver later at a higher price. The investor’s profit potential buying a call option is limited. The investor’s profit is the market price less the exercise price less the premium. The grater increase in the price of underlying stock, the grater the investor’s profit. The investor’s potential loss is limited. Even if the market takes a drastic decline in price levels, the holder of a call is under no obligation to exercise the option. He may let the option expire worthless. The investor breaks even when the market price equals the exercise price plus the premium. Puts in a Bullish Strategy An investor with a bullish market outlook can also go short in a Put option. An investor anticipating a bull market could write put options. If market price increases and puts become out- of-the-money, investor with long put positions will let their option expire worthless. By writing Puts, profit potential is limited. A Puts writer profits when the price of the underlying asset increases and the option expires worthless. The maximum profit is limited to the premium received.
  • 41. 41 An increase in volatility will increase the value of your put nad decrease your return. As an option writer, the higher price you will be forced to pay in order to buy back the option at the later date, lower is the return. Bullish Call Spread Strategies – A vertical call spread is the simultaneous purchase and sale of identical call option but with different exercise profit. – To “buy a call spread” is to purchase a call with a lower exercise price and write a call with a higher exercise price. The trader pays a net premium for the position. – To “sell a call spread” is the opposite here the trader buys a call with a higher exercise price and write a call with a lower exercise price receiving net premium for the position. – An investor with a bullish market outlook should buy a call spread. The “Bull Call Spread” allows the investor to participate to a limited extent in a bull market, while at the same time limiting risk exposure. Bullish Put Spread Strategies – A vertical Put spread is the simultaneous purchase and sale of identical Put option but with different exercise prices. – To “buy a put spread” is to purchase a Put with a higher exercise price and to write a Put with a lower exercise price. The trader pays a net premium for the opposition. – To “sell a put spread” is the opposite: the trader buys a put with a lower exercise price and writes a put with a higher exercise price, receiving a net premium for the position. – An investor with a bullish market outlook should sell a Put spread. The “vertical bull put spread” allows the investor to participate to a limit extent in a bull market, while at the same time limiting BEAR MARKET STRATEGIES – Puts in Bearish Strategy – Calls in a Bearish Strategy – Bearish Put Spread Strategies
  • 42. 42 – Bearish Call Spread Strategies. Puts in a Bearish Strategy An Investor’s profit potential is practically unlimited. The higher the fall in price of the underlying asset, higher the profits. The investor’s potential loss is limited. If the price of the underlying asset rises instead of falling as the investors has anticipated, he may let the option expire worthless. At the most, he may lose the premium for he option. The trader’s breakeven point is the exercise price minus the premium. To profit, the market price must be below the exercise price. Since the trader has paid the premium, he must recover the premium he paid for the option. An increase in volatility will increase the value of your put and increase your return. An increase in volatility will make it more likely that the price of the underlying instrument will move. This increases the value of the option. Calls in a Bearish Strategy Another option for the bearish investor is to go short on a call with the intent to purchase it back in the future. By selling a call, you have net short position and needs to be bought back before expiration and cancel out your position. For this, an investor needs to write a call option. If the market price falls, long call holder will let their out-of-the- money option options expire worthless, because they could purchase the underlying asset at the lower market price. The investor’s profit potential is limited because the trader’s maximum profit is limited to the premium received for writing the option. An increase in volatility will increase the value of your call and decrease your return. When the option writer has to buy back the option in order to cancel out his position he will be forced to pay a higher price due to the increased value of the calls Bearish Put Spread Strategies – A vertical out spread is simultaneous purchase and sale of identical put option but with different exercise prices.
  • 43. 43 – To “buy a put spread” is to purchase a put with a higher exercise price to write a put with a lower exercise price. The trader pays a net premium for the position. – To “sell a put spread” is the opposite. The trader buys a put with a lower exercise price and writes a put with a higher exercise price, receiving a net premium for the position. – To put on a bear put spread by you the higher strike put and sell the lower strike put. You sell the lower strike and buy the higher strike of either calls or puts to set up a bear spread. – An investor with a bearish market outlook should buy a put spread. The “Bear put Spread” allows the investors to participate to a limit extent in a bear market, while at the same time limiting risk exposure. Bearish Call Spread Strategy A vertical call spread is the simultaneous purchase and sale of identical call option but with different exercise prices. A vertical call spread is the simultaneous purchase and sale of identical call option but with different exercise profit. To “sell a call spread” is the opposite here the trader buys a call with a higher exercise price and write a call with a lower exercise price receiving net premium for the position. To put on a bear call spread you sell the mower strike call and buy the higher strike call. An investor sells the lower strike and buys the higher strike of either calls or puts to put on the bear spread. An investor with a bearish market outlook should sell a call spread. The “Bear Call Spread” allows the investor to participate to a limited extent in a bear market, while at the same time limiting risk exposure. The investor’s profit potential is limited. When the market price falls to the lower exercise price both out-of-the-money option will expire worthless. The maximum profit that the trader can realize is the net premium: The premium he receives for the call at the higher exercise price.
  • 45. 45 LITERATURE REVIEW A number of academic studies have provided evidence of demographic and non demographic characteristics related to the financial risk tolerance of individuals. The most common variables researched by academics to determine their relationship with financial risk tolerance are gender, age, marital status, number of dependents, income, wealth, education and financial knowledge. We report the main findings as well as a number of less-researched variables. Gender differences have been widely examined, with a large number of studies reporting higher financial risk tolerance for males (Grable, 2000; Grable and Joo, 2000; Bemasek and Shwiff, 2001; Chaulk, Johnson, and Bulcroft, 2003; Yook and Everett, 2003; Grable, Lytton, and O'Neill, 2004; Hallahan, Faff, and McKenzie, 2004; Yao, Hanna, and Lindamood, 2004; Fan and Xiao, 2006; Van de Venter and Michayluk, 2007; Gilliam, Chatterjee, and Zhu,2010). Studies have also argued that financial risk tolerance decreases with age (Xiao, Alhabeeb, Hong, and Haynes, 2000; Chaulk, Johnson, and Bulcroft, 2003; Hallahan, Faff, and McKenzie, 2004; Yao, Hanna, and Lindamood, 2004; Fan and Xiao, 2006; Van de Venter and Michayluk, 2007; Faff, Hallahan, and McKenzie, 2009). Furthermore, a nonlinear aspect to age has been observed (Hallahan, Faff, and McKenzie, 2004; Grable, Lytton, O'Neill, Joo, and Klock, 2006; Faff, Hallahan, and Mckenzie, 2009). The primary explanation for the observation of a significantly negative coefficient for age and the nonlinear relationship has been attributed to the time horizon to recover losses that is lower with age and the higher reliance on investment funds as individuals’ age. Marital status has been widely studied, especially because of its interaction with age and gender. Financial risk tolerance is higher for single individuals (Grable and Joo, 2004; Hallahan, Faff, and McKenzie, 2004; Yao, Hanna, and Lindamood, 2004; Fan and Xiao,2006). The main justification for this result is that single individuals do not hold the same responsibilities as those that are married and thus the single individuals are willing to accept more financial risk. For example, Chaulk, Johnson, and Bulcroft (2003) propose that married individuals tend to have a lower financial risk tolerance because of a greater need for wealth protection. When gender and marital status are incorporated together, Jianakoplos and Bemasek (1998) and Bemasek and Shwiff (2001) find that single men tend to be more risk tolerant than single women. A negative relationship between financial risk tolerance and the number of dependents is identified by Chaulk, Johnson, and Bulcroft (2003) and Hallahan, Faff, and McKenzie (2004), with Faff,
  • 46. 46 Hallahan, and McKenzie (2009) proposing a statistically significant nonlinear linkage. This negative relationship has been identified with marital status and may exist because of the added responsibilities and more conservative outlook to risk when dependents are considered. Higher financial risk tolerance is reported for individuals in high income and wealth categories (Grable, 2000; Chaulk, Johnson, and Bulcroft, 2003; Yook and Everett, 2003; Chang, DeVaney, and Chiremba, 2004; Grable and Joo, 2004; Grable, Lytton, and O'Neill, 2004; Hallahan, Faff, and McKenzie, 2004; Yao, Hanna, and Lindamood, 2004; Fan and Xiao, 2006). In addition, Grable and Joo (1999) indicate a significantly positive relationship between financial risk tolerance and an individual's level of financial solvency. A positive relationship has been identified between financial risk tolerance and education (Grable, 2000; Chang, DeVaney, and Chiremba, 2004; Grable and Joo, 2004; Hallahan, Faff, and McKenzie, 2004; Yao, Hanna, and Lindamood, 2004; Fan and Xiao, 2006). Hallahan, Faff, and Mckenzie (2004) also observe high positive correlations between income, wealth, and education, suggesting that financial risk tolerance could be a function of income and wealth rather than education. Financial or investment knowledge has a positive relationship with financial risk tolerance (Grable, 2000; Grable and Joo, 2000, Grable and Joo, 2004; Van de Venter and Michayluk, 2007). However, Davey (2004) challenges the view that educating individual investors about financial markets and instruments will necessarily increase their financial risk tolerance. Although the financial education of an advisor's clients is considered best practice, it will most likely not have any direct influence on the risk preference of an individual as even the most knowledgeable and educated could potentially have a low financial risk tolerance. When advising clients about investment decisions, financial advisors have to consider both their financial goals and financial risk tolerance. In many cases these two could conflict, leading advisors to recommend that individuals take on more risk than they are comfortable with to meet their financial goals. Bemasek and Shwiff (2001) report that individuals generally tend to increase the level of risk of their retirement savings after they have consulted a financial advisor. Furthermore, this increase was found to be statistically significant for both the respondent and the spouse or partner consulting a financial advisor, possibly suggesting the existence of a relationship between gender and marital status as well.
  • 47. 47 In contrast to the earlier finding. Van de Venter and Michayluk (2007) find no statistically significant effect on financial risk tolerance when a financial advisor is consulted. When examining whether a financial advisor has any impact on investment behavior. Hung and Yoong (2009) conclude that unless financial guidance is actively sought by the individual, consulting a financial advisor has no impact on investment behavior. This finding highlights the difficulty when interpreting survey questions that encompass financial advisors, and whether their advice is undertaken. Finally, Grable (2000) reports that individuals with positive economic expectations have higher financial risk tolerance scores than those with less positive expectations, with Van de Venter and Michayluk (2007) also finding evidence that financial risk tolerance is positively related to both future expectations and previous investment performance. These previous findings identify many factors that might influence risk tolerance on their own or in combination with other.
  • 48. 48 Chapter 4 Objectives & Research Methodology
  • 49. 49 RESEARCH METHODOLOGY The research design used in this study is descriptive. The researcher had a discussion with the customers through a structured interview. The data set include, primary data were collected using a structured questionnaire and secondary data were collected from previous records, reference books, company records and internet. The data collected through the various sources was converted into readable data and was tabulated and analyzed for logical status using appropriate statistical method. In this study, simple percentage analysis has been employed to interpret the data.  Prepare a list of information needed.  Frame questionnaire.  Collect data  Analysis and interpretation.  Convert data into information and graph Title of the Study: “Study of Investors Attitude towards the Share Market”
  • 50. 50 Objectives This study has been carried out with the following objectives:  To find out the factors those affect the choice of investors while selecting a broking house.  To study and classify the investors based on their age, income, occupation etc and thereby help Sharekhan in attracting more customers.  To find the investment, trading and market preferences of the investors.  To study the fondness of investors on equity and derivative instruments.  To find the investors opinion about risk and return component involved in equity and derivative market. Research Methodology  Prepare a list of information needed.  Frame questionnaire.  Collect data  Analysis and interpretation.  Convert data into information and graph Type of Research Methodology used for survey was exploratory research methodology. In which emphasis was given on not only filling the questionnaire but also to get real experiences and the perception of the investors. Data Type: Primary data were collected through and secondary data
  • 51. 51  Primary data was collected through interview method using a structured questionnaire from various investors in Jaipur.  Secondary data were collected from previous records, reference books, company records and internet. Sampling Plan:  Random sampling technique was used to ensure the law of statistical regularity  Survey Area: The survey was conducted Jaipur  Survey Timings: The survey for this research study was conducted between 11 am to 4pm.  About data  Collection of both primary and secondary data, understanding and analysis of the collected data and its interpretation to come to a conclusion. Scope of the Study The facts and findings of this research study are applicable only for the investors of Jaipur. During the survey mostly customers of Sharekhan and few other brokerage houses were covered. Data Analysis Technique Fundamental to the success of any marketing research project is sound research design. Research design is the basic framework which provides guideline for the rest of research process. It is a map or blueprint according to which the research is to be conducted. The function of research design is to ensure that the required data are collected accurately and economically.
  • 53. 53 DATA ANALYSIS INTERPRETATION:- Women see higher returns on their investments. Investment portfolios controlled by women tend to be more varied, less risky, and generally more successful. Similarly, female entrepreneurs are more likely to capitalize on ambition and dedication than men—who generally get ahead by being rebellious and taking risks. Men invest as some amount of their saving for mare profit in short time of period and they have easy source of income. GENDER MALES 41 FEMALES 9 41 9 MALES FEMALES
  • 54. 54 1. INTERPRETATION:- Age group of below 25 is not more invest in share market because they have not more source of income to take risk in share market. The age group of 25-35 invests more because they think Investments are one of the only ways to keep up with inflation. The age group of 35-45 thinks about the share market that investing is always a risk. Investing could earn you money or lose it. Just because many people invest doesn't mean it isn't a risk, and just because it's a risk doesn't mean you shouldn't invest. Hardly anyone gets rich - or even just secure in retirement - by always playing it safe. Then age group of above 45 year old people invests money because interest on money in savings account is not more, but in the investment they can save more money for their retirement. 12% 51% 26% 11% Below25 25-35 34-45 above45 AGE GROUP NO.OF PEOPLE PERCENTAGE OF PEOPLE Below25 6 12 25-35 25 51 35-45 13 26 above45 6 11
  • 55. 55 2. INTERPRETATION:- According to survey qualification of graduate people invests more in share market because they have sufficient income and also knowledge of share market. H.S.C and others have only knowledge about share market but they have not source of income to take risk and post graduate person they prefer job and invests their money through broker or bank 0 5 10 15 20 H.S.C GRADUATE POST GRADUATE OTHERS 10 20 14 6 QULIFICATION Series1 QULIFICATION NO. OF PEOPLE PERCENTAGE OF QUALIFIED PEOPLE H.S.C 10 19 GRADUATE 20 41 POST GRADUATE 14 27 OTHERS 6 13
  • 56. 56 3. INTERPRETATION:- According to data 50%investors are businessman they invests in share market more than other occupation because they have lot of source of income and they can easily take risk and the contact of the businessman have lot of banks and brokers so they have minimum risk if any type of uncertainty they can easily bear risk.20%of services people invests because they have not fully sufficient income for investment and if they have knowledge about stock market then they invests in the market otherwise they don’t want to take risk. The housewives investors was too low because they have knowledge but they have not able to take risk. The sectors where the employees like in the call centers and as compounders etc. are also invests the money in share market for more profit and beneficial for him for long time of period. 50% 20% 6% 24% OCCUPATION BUSINESS SERVICES HOUSEWIVES OTHERS OCCUPATION NO .OF PEOPLE PERCENTAGE OF PEOPLE BUSINESS 25 50 SERVICE 10 20 HOUSEWIFE 3 6 OTHERS 12 24
  • 57. 57 4. RELYON THE INFORMATION No. of people Percentage of people OWN 24 48 FRIENDS 7 14 SHARE BROKERS 16 32 ADVERTISEMENT 3 6 INTERPRETATION:- During the survey it was found that nearly 48% of the respondents get investment information through their own effort because they believe their own knowledge and information and they play on their own day to day information based. 14%of investors believe on the information which is given by friends or relatives because they invest on behalf of them or may be as a busy schedule to get information of stock market. 32%of investor believes on share brokers for transaction of share because they think that brokers have experience to sale or purchase the shares so they believe in broker. Advertisement in the shares transaction does not use more because it only indicate about the companies plan and 48% 14% 32% 6% OWN FRIENDS SHARE BROKERS ADVERTISEMENT
  • 58. 58 policy so the investor only invests on the basis of information or some change in the company. 5. MARKET PREFER No. of people Percentages of people IPO 37 73 SECONDARY 13 27 INTERPRETATION:- 73% of people invest though initial public offer because many different rules and regulations dictate the processes of institutions, but they all follow a general pattern: A company contacts an underwriting firm to determine the legal and financial details of the public offering. A preliminary registration statement, detailing the company's interests and prospects and the specifics of the issue, is filed with the appropriate authorities Other 27%people invests in secondary market because ,The secondary market is what people are talking about when they refer to the "stock market". This includes the New York Stock Exchange (NYSE), Nasdaq and all major exchanges around the world. The defining 73% 27% 0% 10% 20% 30% 40% 50% 60% 70% 80% IPO SECONDARY Series1
  • 59. 59 characteristic of the secondary market is that investor’s trade among themselves. That is, in the secondary market, investor’s trade previously issued securities without the issuing companies' involvement. 6. Time period ofholding shares No. of people Percentage of people short-term 9 17 mid-term 27 54 long-term 14 29 INTERPRETATION:- The investors that who choose the short time period they actually wants profit from share in short time of period and also want to purchase new share and mostly want to play in intraday. The investors who invest for mid time of period only for because they analysis the market then they sell or purchase the share The long term of people they only think about the benefits for long term as company will go in high then the profit of investor will also high otherwise opposite. 0% 10% 20% 30% 40% 50% 60% short-term mid-term long-term 17% 54% 29% TIME PERIOD OF HOLDING SHARES Series1
  • 60. 60 7. SAFE TRADING IN YOUR OPINION No. of peoples Percentages of peoples INTRADAY 3 6 DELIVERY 47 94 INTERPRETATION:- From the study we can easily interpret that only 6% of the respondents assume intraday is safer because in the intraday there is no lot size investor can choose no. of share to trade in same day. Other people invests in delivery because the share has no expiry date investors can easily sale the share when the price of share will be high 8. TYPES OF INVESTMENT PREFER No. of people Percentage of people 6% 94% SAFE TRADING IN OPINION OF INVESTORS INTRADAY DELIVERY
  • 61. 61 FUTURE MARKET 17 34 CASH MARKET 33 66 INTERPRETATION:- It is clear that around 34% of the respondents prefer to invest in future market because In the cash market the deal between the parties is settles within trade date +2 or 3but in the future market the deal is settled on a future specified date. 9. PROFIT AND RISK MORE THAN CASH MARKET AS COMPAREDTO No. of Percentage FUTURE MARKET 34% CASH MARKET 66% TYPES OF INVESTOR PREFER
  • 62. 62 FUTURE MARKET people of people STRONGLYAGREE 10 20 AGREE 31 63 UNDECIDED 6 11 DISAGREE 2 4 STRONGLYDISAGREE 1 2 INTERPRETATION:- From the above survey it is clear that 20% of the respondents strongly agree with the statement that Profit and Risk is less in cash market as compared to future market and 63% of the respondents agree with the statement. 11% of the respondents cannot decide. Around 4% of respondents disagreed with the statement and 2% of the respondents strongly disagreed with the statement. RECOMMENDATIONS 20% 63% 11% 4% 2% 0% 10% 20% 30% 40% 50% 60% 70% STRONGLY AGREE AGREE UNDECIDED DISAGREE STRONGLY DISAGREE Series1
  • 63. 63  Share Khan Ltd. Should try to track clients from BPO’s and software companies as in these companies majorities employees fall into the age group of 25-35 that is young influential, they should be the mainly targeted because these people have disposable income and are high risk taking people so they would be interested Demat account and Trading.  Share Khan Ltd can also target colleges and B-schools for growth. Company can sponsor event in these places so that more and more people will get to know about the company. The company can also organize small seminars.  Share Khan Ltd should give knowledge of derivative product. Derivatives product concern Future and Options for hedging positions.  Share Khan Ltd can also use the method of mass marketing by giving advertisements on local cable network, newspapers and can distribute pamphlets in public places. LIMITATIONS OF THE STUDY
  • 64. 64 The study may suffer from the following limitations:  In such a short span of 45 days, it is very difficult to study the whole capital market and investment options offered by it.  Conversion ratio of customer is very low.  Some of the respondents had conservative thinking and were not willing to reveal their opinion on the questions asked.  People are not willing to disclose their portfolio.  The major of study is on share market because in such a short span of time it is very difficult to study the whole capital market and its functions. CONCLUSION
  • 65. 65 The overall conclusion that emerges out from this study is: Most of the investors are aware of high risk involved in the derivative market. To reduce the risk in the market, the investors should strictly follow the stop loss method. The study reveal that most of the investor prefer cash market were the script can be hold for long term and the risk is less and it is transferable to others with minimal time period. Even though risk is higher, some investors prefer derivative market were return is also higher. The investors are suggested that before going for investment proper study about the script is essential. The investors are highly satisfied with equity shares because of many reasons, i.e., liquidity, low investment, capital appreciation and hedge against inflation.
  • 67. 67 Questionnaire NAME Gender Do you invest in share market? Q1. Which Age Group did you started investment? a) Under 25 b) 25 to 34 c) 35 to 44 d) 45 and above Q2. What is your Qualification? a) HSC b) Graduate c) Post-Graduate d) Others Q3. What is your Occupation? a) Business b) Professional c) Housewife d) Service Q4. On which of the following Source of Investment Information do you mostly rely on? a) Self b) Friends/Relatives c) Share Brokers d) Advertisements
  • 68. 68 Q5. Which Market do you prefer to invest in? a) Primary Market (IPOs) b) Secondary Market (Stock Market) Q6. For what Time Period do you usually prefer to hold the scripts? a) Short-Term b) Mid-Term c) Long-Term Q7. Which of the following Forms of Trading is safer in your opinion? a) Intraday b) Delivery Q8. What Investment Type do you prefer? a) Future Market b) Cash Market Q9. What is your opinion about the statement- “Profit and Risk is less in cash market as compared to future market”? a) Strongly Agree b) Agree c) Undecided d) Disagree e) Strongly Disagree
  • 69. 69 BIBLIOGRAPHY Books:-  Advance financial management by Khan & Jain  Financial management by I M Panday Websites:-  www.sharekhan.com.  www.nse.com  www.ncfm.com  www.bse.com  www.msn.com Newspapers  Economics times  Financial express  Times of India(business times)