Airlines Mis

Symbiosis Institute of Management Studies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Airline system Components Pricing And Revenue Management System Maintenance And Engineering System Flight Operation System Finance System Crew Management System Central Reservation System Airport Management System Air Cargo System Business Processing System Sales and Marketing System HR Management System CRM System

Airline Industry Value Chain INBOUND LOGISTICS OPERATIONS OUTBOUND LOGISTICS MARKETING AND SALES SERVICE PROCUREMENT TECHNOLOGY DEVELOPMENT HUMAN RESOURCE MANAGEMENT FIRM INFRASTRUCTURE -Financial Policy - Accounting - Regulatory Compliance - Legal - Community Affairs Pilot Training Safety Training Agent Training In-flight Training Baggage Tracking System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Information Technology Communications Product Development Market Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Computer Reservation System, In-flight System Flight Scheduling System, Yield Management System Baggage Handling Training Flight, route and yield analyst training We Need Process and Efficient System, To derive value from Value Chain

Airline Reservation Systems ,[object Object],[object Object]

To this: Power at our fingertips

Inventory Application Revenue Management Application Crew/ Aircraft Scheduling Application Other Back end Application Integrated Back End System Cargo Management System Airline maintenance System Central Database Dynamic Packaging Introducing Online FFP/CLP Transitioning Website Into Shopping Portal Web Check in, SMS check in Application Integrated Backend System` Introducing E-ticketing/ Web Booking Customer Focused Application Introducing Wireless Network System

GDS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The competition will be determined in the following value added services where GDSs seems to build a strong position. Res System Yield management ,[object Object],[object Object],Co-hosting ,[object Object],Integrated services ,[object Object],[object Object]

GDS Accessibility GDS INTERNET Travel Agency Consumer Booking Engine Interface GDS data network

GDS Hardware software ,[object Object],[object Object],[object Object],[object Object]

Market Shares of the GDS Air Segments Booked ,[object Object],[object Object],[object Object],[object Object]

Revenue Management Systems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Customer/agent logs in to interface Searches for flight as per need System connects to the central inventory DB The search engine provides information to user Central Inventory DB 2 Way data flow Business rules Engine (price points) The customer selects his seat Updated DB

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FLIGHT COMMUNICATION SYSTEMS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Customer Relationship Management

Airlines Mis

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