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ERP Implementation
- 1. Implementation Fundamentals Dr. C.V. Suresh Babu
- 10. Typical architectural components CRM Foundation Marketing Sales eCommerce Business Applications Interaction History Universal Work Q 1-to-1 Fulfillment Assignment Engine Escalations TCA Installed Base Tasks Notes Resources Calendar Territories OSS HR E-business Platform Tech Stack Web Internet Mobile Wireless e-Mail Call Center ICM/Telephony Interaction Channels Common Data and Object Models, Security, Interfaces, Globalisation E-Business Foundation Marketing Intelligence Sales Intelligence Customer Intelligence Call Center Intelligence Analytical Applications
- 11. Tech Stack - Internet Computing Architecture X 2 Tier 3 Tier Database Application Application Application Application Application Application Browser Browser Java Application Server Application Application
- 22. A Q &
Notes de l'éditeur
- Me and where I am from This presentation has been put together based on my experiences I have had whilst implementing systems over the last 8 years and it is my hope that by relating some of these experiences to you I can help you implement your systems more effectively.
- Point 1 Enterprise means organisation wide Resource refers to all the resources at your disposal – customers Planning means looking at the long term view rather than just current and
- Perhaps mention best of breed.
- Move from 2 tier two three tier architecture. Simplified Deployment Other advantages of this architecture become apparent when we look at application deployment. In client server environments, you would need to install the application on each desktop. If you add new users, you need to install the application. If you want to upgrade.... you need to install the application. If we’ve learned one thing from Y2K compliance, it’s that upgrading 100’s or 1000’s of desktops is a challenge best avoided. The true, three-tier architecture avoids this pitfall. By storing the application on the middle tier, the ICA requires you to upgrade only the servers. Clients upgrade themselves. As soon as the browser detects that a new application version exists, it’s downloaded automatically. Even some “web” tools use plug ins that load windows components as opposed to IC architecture. These can be as difficult to uninstall as typical windows applications.
- Point 1 There must be a value proposition, return on investment, total cost of ownership. Point 2-4 Often these can be part of your business goals as well.
- It’s all really about control, it’s about aligning your people process and technology so that they master the raging waters of your high volume transactional system. People who have experienced Process You have to row in a certain way Technology You have to have a decent boat
- Insert the white water rafting video.
- Phasing is important Scoping is also important
- Please do not hesitate to contact me.