http://www.answermti.com/doctor-answering-service/
Doctors, nurses, and medical assistants are busier than ever. The healthcare system is more burdened than ever. Everywhere you look, hospitals, clinics, and doctor’s offices are searching for solutions. A 24-hour medical answering service is one of the simplest and most cost-effective ways for small and large practices alike to free up resources so they can focus on providing quality medical care.
24 hour medical answering services helping doctors increase access and improve care
1.
2. 24-hour doctor answering services:
• Give patients peace of mind.
• Give doctors peace of mind.
• Free up valuable resources.
• Save money.
• Make good first impressions.
• Ensure all patient concerns
are handled in a timely
manner.
• Ensure no call is missed.
• Keep appointment calendar
managed and full.
3. • Patients need to know that help
is just a call away, whether it’s
early on Monday morning or
late on Saturday evening,
whether they have a routine
question or a medical
emergency.
• In-house receptionists can’t
provide the kind of 24/7 service
patients need and expect.
• Medical answering services like
AnswerMTI can and do.
4. • AnswerMTI records every single
call, so you can access critical
records and use them for
evidence in a medical
malpractice suit if necessary.
• Better record keeping means
greater peace of mind, for
everyone involved.
• With a HIPAA-compliant
answering service, you know
you’re in good hands.
5. • Your staff is busy. Office hours are hectic. The volume of calls is overwhelming.
• Managing inquiries, scheduling appointments, sending out reminders, and handling
requests can take up the entire day.
• Why waste valuable in-house resources answering calls when there’s a professional
service that can do it for you at a fraction of the cost it takes to hire an employee?
6. • Medical answering services not only provide round-the-clock support, they do it
for less money.
• When you hire a receptionist, you typically have to provide a full-time salary plus
benefits, and receptionists are only available during normal business hours.
• When you outsource your call answering needs, you can cut costs while
improving service.
7. • When anyone calls a business, they
expect friendly service.
• When patients call a medical office,
they expect friendly service and
knowledgeable answers.
• The professional operators at
AnswerMTI can:
• understand medical terms;
• distinguish between an emergency
call and a routine call; and
• onboard patients without missing
a single important piece of
information.
8. • You never get a second chance to
make a first impression.
• When potential patients call,
they’re still evaluating their
options. One bad experience, and
you may lose business.
• Professional medical operators
answer each call cheerfully,
compassionately, and
professionally, so new and current
patients are left with a good
impression.
9. • No business likes to miss a call. For medical practitioners, the stakes are even higher.
• A 24/7 operator can direct emergency cases to the right place, no matter the time of
day or the day of the week.
• When patients get round-the-clock answers to routine questions, they’re less likely to
make unnecessary appointments and eat up staff time.
10. AnswerMTI offers professional HIPAA-
compliant customer support and
appointment scheduling services to
physicians and other healthcare
professionals. Our operators are available
24 hours a day, 7 days a week, 365 days a
year, so your practice never has to miss a
critical call again. Visit
www.answerMTI.com today to learn more
about our medical answering services.