Presentation on how students and student representatives can affect the Quality Assurance Processes, at each stage of Quality Assurance, from determining requirements, to internal quality assurance to external quality assurance. Delivered at the QA Peer Learning Stakeholders Workshop organised by the National Centre for Professional Education Quality Assurance Foundation (ANQA) in Yerevan, Armenia on 25-01-2017.

1. www.knowledgeinnovation.eu
Strengthening the Impact of QA
the role of student representatives
Anthony F. Camilleri | QA Peer Learning Stakeholders Workshop | 25/01/2017 | ANQA, Yerevan, Armenia

2. www.knowledgeinnovation.euwww.knowledgeinnovation.eu2
determine
requirements
Students
Institutional
policies reflect
requirements
Institutional
activities implement
mission
IQA supports continual improvement
Government
World of Work
External Quality Audit
checks
verifies
Role of Quality Assurance

3. www.knowledgeinnovation.eu
How to
determine student requirements?
help your institutions

4. www.knowledgeinnovation.eu
Potential Data Sources
• surveys
• workshops
• graduate tracer studies
• quality assurance
questionnaires
• complaints
• word-of-mouth
Your Role
• to facilitate these
interactions
• to collect this data
yourselves and compare

5. www.knowledgeinnovation.euwww.knowledgeinnovation.eu5
determine
requirements
Students
Institutional
policies reflect
requirements
Institutional
activities implement
mission
IQA supports continual improvement
Government
World of Work
External Quality Audit
checks
verifies
Role of Quality Assurance
Institutional
policies reflect
requirements

6. www.knowledgeinnovation.eu
Can you articulate
your needs?
.
What is the
guiding principle
for policy?

7. www.knowledgeinnovation.eu
Student Involvement in Policy Formulation
Clear Student
Policies
• A statement of
what students
should aim for
in QA Activities
Student
Charter
• An agreement
between
university &
students on
roles &
responsibilities
of each
Mission
• Students are
involved in
mission
formulation and
fully support
the universities’
mission

8. www.knowledgeinnovation.euwww.knowledgeinnovation.eu8
determine
requirements
Students
Institutional
policies reflect
requirements
Institutional
activities implement
mission
IQA supports continual improvement
Government
World of Work
External Quality Audit
checks
verifies
Role of Quality Assurance
Institutional
activities implement
mission

9. www.knowledgeinnovation.euwww.knowledgeinnovation.eu9
All Institutional Activities follow
the same Quality Model
• Do• Check
• Plan• Act
アク
ション
計画
実行
チェッ
ク

10. www.knowledgeinnovation.eu
How does a PDCA cycle work?
•Create an employment- first
curriculum.
Integrate work-based learning,
occupational skills, lecturers
from industry
•External Peer-Review: Does the
curriculum in fact increase
employability?
•What do employers think?
•What do graduates think?
•Have occupational skills
integrated in the curriculum
•Involve employers in
curriculum design
•Analyse, understand and fix any
problems in how the curriculum
design process works for
Act Plan
DoCheck
Overall Aim: Increase Employability Process: Curriculum Design

11. www.knowledgeinnovation.eu
How do you affect the cycle?
Overall Aim: Increase Employability Process: Curriculum Design
Participate in
the Processes

12. www.knowledgeinnovation.eu
How do you affect the cycle?
Overall Aim: Increase Employability Process: Curriculum Design
•Take part in curriculum design,
(in consultative role),
highlighting role of
employability
•Show the curriculum to
employers. Ask them if it is
suitable for the jobs
•Lobby for occupational skills to
be integrated into course design
manual, and suggest names to
help with the work
•Propose changes to the
institution, in terms of
improving employability
Act Plan
DoCheck

13. www.knowledgeinnovation.eu
How do you affect the cycle?
Overall Aim: Increase Employability Process: Curriculum Design
When involved in internal quality
assurance ensure that the
institution can answer these
questions for
• every process
• each step of the
PDCA cycle

14. www.knowledgeinnovation.euwww.knowledgeinnovation.eu14
determine
requirements
Students
Institutional
policies reflect
requirements
Institutional
activities implement
mission
IQA supports continual improvement
Government
World of Work
External Quality Audit
checks
verifies
Role of Quality Assurance
External Quality Audit

15. www.knowledgeinnovation.eu
You are not a student facilitator
or a student representative
When reviewing

16. www.knowledgeinnovation.eu
You are an independent expert
When reviewing

17. www.knowledgeinnovation.eu
Inter-subjectivity
• different subjective perceptions, taken from
different viewpoints, give an objective
view of reality
• the quality basis of an external review
• requires consensus
consensus is not a diplomatic nicety
but an essential pre-requisite of quality

18. www.knowledgeinnovation.eu
Excellent Quality Assurance
is invisible
average students shouldn’t
know what you do!

19. www.knowledgeinnovation.eu
շնորհակալություն!
Thank-you for your attention
Questions?
Anthony F. Camilleri (anthony@kic-malta.com)
Presentation available from: http://www.slideshare.net/anthonycamilleri/
Anthony F. Camilleri | QA Peer Learning Stakeholders Workshop
25/01/2017 | ANQA, Yerevan, Armenia