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SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima
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SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima
1.
Segovia 2016-07-21 SAP HYBRIS BILLING
& MARKETING TEAM EVENT Altima’s presentation
2.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 2 Agenda Who the heck are these guys? Where do they come from? What do they do? How can they help me?
3.
Who the heck
are these guys?
4.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 4 Founders and owners of Altima Cisco Systems Regional Sales Manager Business Development Manager Microsoft Enterprise Sales Manager Fujitsu ICL Department Manager Verso Sales Director Storm Computers Program Manager
5.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 5 At your disposal for this event and beyond… Siemens IT Solutions and Services Zagreb Public Sector and HealthCare Director Storm Computers Sales Director SedamIT IT Director Vipnet (Telekom Austria Group) Business Solutions Manager Croatian Securities Commission IT Manager MikroPROM Project Manager
6.
Where do they
come from?
7.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 7 Altima & Verso 130+ clients in 37 countries 10 offices in 9 countries € 0 € 5,000,000 € 10,000,000 € 15,000,000 € 20,000,000 € 25,000,000 € 30,000,000 € 35,000,000 € 40,000,000 € 45,000,000 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Nonconsolidated revenue Altima Verso The biggest Croatian IT exporter
8.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 8 Explanations Is your HQ in Hungary? No. It is in Croatia (.hr), not Hungary (.hu). Why two brands, Altima & Verso? To get the right people on board. Verso: ICT infrastructure (Cisco, Metaswitch…) Altima: BSS & OSS (SAP, OpenCloud, Java…) How you became experts in billing? By accident. Where you operate? Wherever you call us and it is reasonably safe to travel. .hu .hr
9.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 9 Explanations (continued) How many employees does Altima have? Altima and Verso together have 120+ FTE. Approximately 50% is Altima crew: 16 SAP consultants 11 integration consultants 10+ developers 5 project managers DB admins, local support crew etc. vs.
10.
What do they
do?
11.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 11 Altima’s BSS Ecosystem CRM Customer Financial Management Convergent Rating & Charging (retail & wholesale) Online Charging Systems Mediation Application Engineering
12.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 12 Global Subcontractor Engagements with SAP Partners
13.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 13 Financial Sector Energy, Oil and Gas Telecom Transportation Security & Cash in Transit SAP® Solutions for CEC – Q2 2016 Forestall IndustryBusiness Process Outsourcing Press/Media
14.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 14 Financial Sector Energy, Oil and Gas Telecom Transportation Security & Cash in Transit SAP® Solutions for CEC – Q2 2017 est. Forestall IndustryBusiness Process Outsourcing Retail Postal Services Press/Media
15.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 15 Areas of SAP expertise in Altima References in place: Convergent Pricing Simulation Convergent Charging Convergent Invoicing IS/T, RM-CA, FI-CA, CFM IS/U CRM, SOM Afaria, Mocana SolMan CA Wily Introscope Database troubleshooting (Oracle) Integration of SAP with BSS/OSS Hybris Commerce Leads and opportunities we are pursuing: C4C Success Factors Hybris Marketing Convergent Mediation by DigitalRoute BSS as a Service DARS and Telekom Slovenije KEK and ALBtelecom
16.
How can they
help me?
17.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 17 Professional & Support Services cover full life-cycle of our solutions and ensure support Consulting – advising our customers on technology and business developments and benefits they can gain Assessment & Optimization – detailed assessment and analysis of existing ICT platforms, delivering recommendations for improvements Design – design of complex ICT solutions tailored to fulfill our customer’s needs Project Management – managing deployment in accordance to global PM standards Deployment – HW/SW delivery, implementation and go-live of delivered ICT solutions Knowledge Transfer – taking care that customer understands technology trends and choses right solutions Support & Maintenance – taking care that delivered ICT solution performs efficiently and without disruptions
18.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 18 Type of work Altima (and Verso) does Prime contracting Using own resources and partners from eco-system. Subcontracted for a part of the scope Professional services for the niche expertise in a project. Can be time & material based, or fixed price & scope. Mentoring On-demand or scheduled professional services, assisting partner on the project or in support. Most of the times T&M based, with 4 hour rounding. PoC or demo or presales assistance Works for both partners and SAP (active frame agreement in place with SAP MENA). Can be T&M based, or fixed price & scope. Possible usage of Altima SAP CEC Lab. Rescue operations Troubleshooting and recovery of troubled projects or production issues.
19.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 19 Altima SAP CEC Lab – your playground for demos and PoCs Hardware and software resources are at client’s disposal to demonstrate various steps and usage of tools in the Offer-to-cash or Order-to-Cash processes. Lab covers complete SAP hybris Billing portfolio. Predefined use cases demonstrate the best practices from service provider product lifecycle. System type Version EHP DB Type OS Type SAP Hybris 5.7 n/a MySQL RHEL SAP Hybris 6.0 n/a MySQL SAP CC 3.0 n/a Oracle RHEL SAP ERP 6.0 7 Oracle RHEL SAP ERP 6.0 8 Oracle RHEL SAP CRM 7.0 3 Oracle RHEL SAP Solution Manager 7.1 n/a Oracle RHEL SAP CC 4.0 n/a SAP Hana RHEL SAP ERP 6.0 7 SAP Hana Suse SAP Hybris 6.0 n/a SAP Hana SAP Afaria 7 n/a Win SAP HANA 1.0 n/a Suse SAP HANA 1.0 n/a RHEL
20.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 20 Altima’s Service Provider Product Catalogue Framework for complex telco service catalogues Incorporate all experience in catalogue development Enables faster deployment and implementation of complete catalogue Altima’s substitute for RDS in SAP CC domain Pricing Elements Reusable Macros Reusable Tables
21.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 21 SWOT Analysis of SAP hybris Billing (a.k.a. BRIM) Flexible Modular Convergent Multi-purpose, cross-industry capabilities SAP brand Constantly changing branding/naming SAP Enterprise Support SLA* Not enough presales manpower* Not so many references* Existing customer base (RM-CA, ERP) Versatility of the components and possible uses* Not invited to tenders (no awareness)* Request to prime a project* Perceived as expensive Solution perceived as too complex * This is where Altima can help you!
22.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. 22 Can you answer these questions now? Who the heck are these guys? Where do they come from? What do they do? How can they help me?
23.
© 2016 SAP
SE or an SAP affiliate company. All rights reserved. Thank you. Now play your card right! Horvatova 80A, HR-10010 Zagreb, Croatia T +385 1 6408 000, F +385 1 6408 001 www.altima.hr, info@altima.hr
Notes de l'éditeur
Customer Relationship Management Service Management & Operations Resource Management & Operations Supplier & Partner Relationship Management Customer Financial Management Convergent Mediation, Rating & Charging
SAP (A, D, KSA, IL, OM, BRN) Logica (UK) Con4PAS (CZ) Stratesys (ES) LatCapital (VN) IBM (ES) Applicon (IS) Deloitte (ES) MetroCIS
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