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Service Executive..Marketing Support

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Service Executive – Marketing support 1995 -1998 http://www.bpl.in/healthcare/ Scope of operation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Roles & Responsibities – ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Area of operation ( Western India ) Regional HQ ( Sales , Service ) Area office ( Sales, Service ) Sales Service Franchises Sales Franchises
Service support IT infrastructure .. 2011 ,[object Object],Call center – Service calls Sales queries After office hours Spare parts distribution center Manufacturing of spares Corrective actions on customer complaints - Regulatory Mumbai Pune Delhi Hyderabad Chennai Kolkatta Hyderabad Ahmedabad Bhopal Service HQ
Status of ordered spare parts IT support for Service Engineers Online service reports online training Track Part delivery status Online support to service Engineers critical complaints / Remote Diagnosis Online service documentation service notes Service, installation manuals Knowledge Sharing online sites IT Tools for Service Engineering Install Base Data

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