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Why You Must Mobilize Your
                             Workforce. Now.
                              Jeremy Majchzrak, VP of Client Services
                                           June 6, 2012

                                            #mobilize


Wednesday, June 6, 12
What does “mobilize my workforce” really mean?
                    Why are we shifting to mobilization?
                                 Why now?
                              Where do I start?




Wednesday, June 6, 12
Untether your team from their desktops.




Wednesday, June 6, 12
What’s Changed to Prompt This Shift?
     Emergence of Apps!             Not Enough!       Drive Value!




Wednesday, June 6, 12
Move Now




Wednesday, June 6, 12
Move Now
                        You can’t afford to wait until things settle down.




Wednesday, June 6, 12
Move Now
                        You can’t afford to wait until things settle down.

                                            Be agile.




Wednesday, June 6, 12
Move Now
                        You can’t afford to wait until things settle down.

                                            Be agile.

                         Get off the sinking ships of technology ASAP.




Wednesday, June 6, 12
Move Now
                        You can’t afford to wait until things settle down.

                                            Be agile.

                         Get off the sinking ships of technology ASAP.

                             Vet best approach for your business.




Wednesday, June 6, 12
Move Now
                        You can’t afford to wait until things settle down.

                                            Be agile.

                         Get off the sinking ships of technology ASAP.

                             Vet best approach for your business.

                                  Regularly review priorities.


Wednesday, June 6, 12
Where To Start




Wednesday, June 6, 12
Where To Start
                        Talk to your A-players




Wednesday, June 6, 12
Where To Start
                            Talk to your A-players

                             They’re already using mobile
                        technologies that aren’t yet supported
                                   by the company.




Wednesday, June 6, 12
Where To Start
                            Talk to your A-players

                             They’re already using mobile
                        technologies that aren’t yet supported
                                   by the company.

                           Which teams? Which core job
                        functions? Do current systems have a
                                 mobile component?




Wednesday, June 6, 12
Where To Start
                            Talk to your A-players

                             They’re already using mobile
                        technologies that aren’t yet supported
                                   by the company.

                           Which teams? Which core job
                        functions? Do current systems have a
                                 mobile component?

                           Create a competitive advantage.


Wednesday, June 6, 12
Where To Start
                             Talk to your A-players

                             They’re already using mobile
                        technologies that aren’t yet supported
                                   by the company.

                           Which teams? Which core job
                        functions? Do current systems have a
                                 mobile component?

                           Create a competitive advantage.
                           (e.g., proposals on the fly, supreme customer service,
                                      immediate access to information)

Wednesday, June 6, 12
Where To Start




Wednesday, June 6, 12
Where To Start
                        Define ROI expectations




Wednesday, June 6, 12
Where To Start
                        Define ROI expectations

                        How much lift can you get? How
                            will you measure it?




Wednesday, June 6, 12
Where To Start
                        Define ROI expectations

                        How much lift can you get? How
                            will you measure it?

                            Efficiency and productivity
                         gains are great, but not enough.




Wednesday, June 6, 12
Where To Start
                        Define ROI expectations

                        How much lift can you get? How
                            will you measure it?

                            Efficiency and productivity
                         gains are great, but not enough.

                          Swing for the fences -- change
                            the game -- before your
                               competition does.

Wednesday, June 6, 12
Where To Start




Wednesday, June 6, 12
Where To Start
                        Address Technology Management
                                  Challenges




Wednesday, June 6, 12
Where To Start
                        Address Technology Management
                                  Challenges

                         Mobile devices are different than laptops
                        and desktops. Single vs. multi-user devices.




Wednesday, June 6, 12
Where To Start
                        Address Technology Management
                                  Challenges

                         Mobile devices are different than laptops
                        and desktops. Single vs. multi-user devices.

                            Deployment doesn’t have to be an
                                   enormous effort.




Wednesday, June 6, 12
Where To Start
                        Address Technology Management
                                  Challenges

                         Mobile devices are different than laptops
                        and desktops. Single vs. multi-user devices.

                            Deployment doesn’t have to be an
                                   enormous effort.

                           Management platforms are strategic
                            enablers. Minimal time to value.

Wednesday, June 6, 12
Where To Start




Wednesday, June 6, 12
Where To Start

              What apps do you need?




Wednesday, June 6, 12
Where To Start

              What apps do you need?

                        Drive business value.




Wednesday, June 6, 12
Where To Start

              What apps do you need?

                        Drive business value.

                           Build or buy?




Wednesday, June 6, 12
Where To Start

              What apps do you need?

                        Drive business value.

                           Build or buy?

      Many off the shelf apps are awesome.




Wednesday, June 6, 12
Where To Start

              What apps do you need?

                        Drive business value.

                           Build or buy?

      Many off the shelf apps are awesome.

          A killer custom app can transform
                     your business.

Wednesday, June 6, 12
Building Apps




Wednesday, June 6, 12
Building Apps
                         Think mobile first.




Wednesday, June 6, 12
Building Apps
                                 Think mobile first.

                        Don’t port existing applications to mobile.
                           They weren’t designed for mobile.




Wednesday, June 6, 12
Building Apps
                                 Think mobile first.

                        Don’t port existing applications to mobile.
                           They weren’t designed for mobile.

                        Define required features for streamlined,
                                focused, elegant apps.




Wednesday, June 6, 12
Building Apps
                                 Think mobile first.

                        Don’t port existing applications to mobile.
                           They weren’t designed for mobile.

                        Define required features for streamlined,
                                focused, elegant apps.

                        Streamlined apps can easily be ported to
                                    other platforms.

Wednesday, June 6, 12
Building Apps




Wednesday, June 6, 12
Building Apps
                                Don’t skimp on design &
                                   user experience.




Wednesday, June 6, 12
Building Apps
                                Don’t skimp on design &
                                   user experience.

                                    Native vs. HTML5




Wednesday, June 6, 12
Building Apps
                                Don’t skimp on design &
                                   user experience.

                                     Native vs. HTML5
                               Choose the right platform for the
                                             job




Wednesday, June 6, 12
Building Apps
                                                            Don’t skimp on design &
                                                               user experience.

                                                                Native vs. HTML5
                                                          Choose the right platform for the
                                                                        job


                        What’s cheaper, a cross-platform with poor UX that no one uses vs.
                                  multiple native apps that have high adoption?

Wednesday, June 6, 12
Building Apps




Wednesday, June 6, 12
Building Apps
                                 Add value regularly.




Wednesday, June 6, 12
Building Apps
                                 Add value regularly.

                                     Release often.




Wednesday, June 6, 12
Building Apps
                                 Add value regularly.

                                     Release often.

                                 Use in-app analytics to
                                   understand usage.




Wednesday, June 6, 12
Building Apps
                                 Add value regularly.

                                       Release often.

                                   Use in-app analytics to
                                     understand usage.

                               Crowdsource for new features
                                   and improvements.


Wednesday, June 6, 12
Mobilize your workforce.

                                Now.




Wednesday, June 6, 12

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Why You Must Mobilize Your Workforce. Now.

  • 1. Why You Must Mobilize Your Workforce. Now. Jeremy Majchzrak, VP of Client Services June 6, 2012 #mobilize Wednesday, June 6, 12
  • 2. What does “mobilize my workforce” really mean? Why are we shifting to mobilization? Why now? Where do I start? Wednesday, June 6, 12
  • 3. Untether your team from their desktops. Wednesday, June 6, 12
  • 4. What’s Changed to Prompt This Shift? Emergence of Apps! Not Enough! Drive Value! Wednesday, June 6, 12
  • 6. Move Now You can’t afford to wait until things settle down. Wednesday, June 6, 12
  • 7. Move Now You can’t afford to wait until things settle down. Be agile. Wednesday, June 6, 12
  • 8. Move Now You can’t afford to wait until things settle down. Be agile. Get off the sinking ships of technology ASAP. Wednesday, June 6, 12
  • 9. Move Now You can’t afford to wait until things settle down. Be agile. Get off the sinking ships of technology ASAP. Vet best approach for your business. Wednesday, June 6, 12
  • 10. Move Now You can’t afford to wait until things settle down. Be agile. Get off the sinking ships of technology ASAP. Vet best approach for your business. Regularly review priorities. Wednesday, June 6, 12
  • 12. Where To Start Talk to your A-players Wednesday, June 6, 12
  • 13. Where To Start Talk to your A-players They’re already using mobile technologies that aren’t yet supported by the company. Wednesday, June 6, 12
  • 14. Where To Start Talk to your A-players They’re already using mobile technologies that aren’t yet supported by the company. Which teams? Which core job functions? Do current systems have a mobile component? Wednesday, June 6, 12
  • 15. Where To Start Talk to your A-players They’re already using mobile technologies that aren’t yet supported by the company. Which teams? Which core job functions? Do current systems have a mobile component? Create a competitive advantage. Wednesday, June 6, 12
  • 16. Where To Start Talk to your A-players They’re already using mobile technologies that aren’t yet supported by the company. Which teams? Which core job functions? Do current systems have a mobile component? Create a competitive advantage. (e.g., proposals on the fly, supreme customer service, immediate access to information) Wednesday, June 6, 12
  • 18. Where To Start Define ROI expectations Wednesday, June 6, 12
  • 19. Where To Start Define ROI expectations How much lift can you get? How will you measure it? Wednesday, June 6, 12
  • 20. Where To Start Define ROI expectations How much lift can you get? How will you measure it? Efficiency and productivity gains are great, but not enough. Wednesday, June 6, 12
  • 21. Where To Start Define ROI expectations How much lift can you get? How will you measure it? Efficiency and productivity gains are great, but not enough. Swing for the fences -- change the game -- before your competition does. Wednesday, June 6, 12
  • 23. Where To Start Address Technology Management Challenges Wednesday, June 6, 12
  • 24. Where To Start Address Technology Management Challenges Mobile devices are different than laptops and desktops. Single vs. multi-user devices. Wednesday, June 6, 12
  • 25. Where To Start Address Technology Management Challenges Mobile devices are different than laptops and desktops. Single vs. multi-user devices. Deployment doesn’t have to be an enormous effort. Wednesday, June 6, 12
  • 26. Where To Start Address Technology Management Challenges Mobile devices are different than laptops and desktops. Single vs. multi-user devices. Deployment doesn’t have to be an enormous effort. Management platforms are strategic enablers. Minimal time to value. Wednesday, June 6, 12
  • 28. Where To Start What apps do you need? Wednesday, June 6, 12
  • 29. Where To Start What apps do you need? Drive business value. Wednesday, June 6, 12
  • 30. Where To Start What apps do you need? Drive business value. Build or buy? Wednesday, June 6, 12
  • 31. Where To Start What apps do you need? Drive business value. Build or buy? Many off the shelf apps are awesome. Wednesday, June 6, 12
  • 32. Where To Start What apps do you need? Drive business value. Build or buy? Many off the shelf apps are awesome. A killer custom app can transform your business. Wednesday, June 6, 12
  • 34. Building Apps Think mobile first. Wednesday, June 6, 12
  • 35. Building Apps Think mobile first. Don’t port existing applications to mobile. They weren’t designed for mobile. Wednesday, June 6, 12
  • 36. Building Apps Think mobile first. Don’t port existing applications to mobile. They weren’t designed for mobile. Define required features for streamlined, focused, elegant apps. Wednesday, June 6, 12
  • 37. Building Apps Think mobile first. Don’t port existing applications to mobile. They weren’t designed for mobile. Define required features for streamlined, focused, elegant apps. Streamlined apps can easily be ported to other platforms. Wednesday, June 6, 12
  • 39. Building Apps Don’t skimp on design & user experience. Wednesday, June 6, 12
  • 40. Building Apps Don’t skimp on design & user experience. Native vs. HTML5 Wednesday, June 6, 12
  • 41. Building Apps Don’t skimp on design & user experience. Native vs. HTML5 Choose the right platform for the job Wednesday, June 6, 12
  • 42. Building Apps Don’t skimp on design & user experience. Native vs. HTML5 Choose the right platform for the job What’s cheaper, a cross-platform with poor UX that no one uses vs. multiple native apps that have high adoption? Wednesday, June 6, 12
  • 44. Building Apps Add value regularly. Wednesday, June 6, 12
  • 45. Building Apps Add value regularly. Release often. Wednesday, June 6, 12
  • 46. Building Apps Add value regularly. Release often. Use in-app analytics to understand usage. Wednesday, June 6, 12
  • 47. Building Apps Add value regularly. Release often. Use in-app analytics to understand usage. Crowdsource for new features and improvements. Wednesday, June 6, 12
  • 48. Mobilize your workforce. Now. Wednesday, June 6, 12