SMB MM Educational Session_ March 2023.pdf

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A live demo webinar that dives into our top features and latest enhancements for property management businesses. In this session, we focus on ways you can stay competitive with innovative tools that help boost communications, improve efficiencies, and enhance the customer experience.

Technologie

Top innovations
for property
managers
Presented by: Matthew Kaddatz and Matthew Raphaelian
March 28, 2023

4 2023 © AppFolio, Inc. Conﬁdential
4
Panelists
Matthew Kaddatz and
Matt Raphaelian are
joining us today.
Q & A
Send us your questions
via the Q&A box found in
your Zoom controls.
Survey
Let us know
what you think!
This is an interactive session

5 2023 © AppFolio, Inc. Conﬁdential
Sr Director, Product SMB
Market
Matthew Kaddatz
Presenter
Manager, Solution Engineering
Matt Raphaelian
Presenter

6 2023 © AppFolio, Inc. Conﬁdential
Agenda Meet AppFolio
Industry trends
Core operations
Product demo
Q&A
01
02
03
04
05

7 2022 © AppFolio, Inc. Conﬁdential
Leader in the
real estate vertical

8 2022 © AppFolio, Inc. Conﬁdential
8 2022 © AppFolio, Inc. Conﬁdential
Deliver a great
experience
Keep books &
report results
Operate & optimize
your properties
Market & lease
successfully
Increase team
productivity
Manage & grow
your business
Remarkable
service
Exceptional
ease-of-use
Groundbreaking
innovation
Insights you
can rely on
Uniﬁed system architecture
Real-time, accurate data
Better decision-making
Built for
scale
Performance Insights
End-to-end digital workﬂows
Enhanced control & access
Intelligent
automation
Modern
ﬂexibility
Unparalleled
mobility
Anywhere, anytime,
on many devices
Accounting & reporting
Communication
Smart Maintenance
Custom system conﬁgurations
User-based preferences
Seamless integrations
One powerful
platform

9 2023 © AppFolio, Inc. Conﬁdential
9 2022 © AppFolio, Inc. Conﬁdential
SFR units in the United
States
16.5
MILLION
Boutique MFR units (<50 u
per prop) in the United
States
6.6
MILLION

10 2023 © AppFolio, Inc. Conﬁdential
Leasing
● Agents are geographically
dispersed
● Showings are expensive
● Time wasted on back-and-forth
communication
Three core operations
Maintenance
● Units are spread out
● Scheduling and property
access is complicated
● Use 3rd part subcontractors
Accounting
● Manual and repetitive work
that is error prone
● Disjointed reports that
require double-entry
● Diﬀering statements for each
property

11 2022 © AppFolio, Inc. Conﬁdential
Yoda
President
Luke Skywalker
Accountant
Han Solo
Property Manager
Princess Leia
Maintenance Coordinator
The Reality

12 2022 © AppFolio, Inc. Conﬁdential
Luke Skywalker
Accountant
The Future
Yoda
President
Princess Leia
Maintenance Coordinator
Han Solo
Property Manager
Luke Skywalker
Accountant
Luke Skywalker
Accountant
Luke Skywalker
Accountant
Han Solo
Property Manager
Princess Leia
Maintenance Coordinator
Han Solo
Property Manager
Princess Leia
Maintenance Coordinator
Han Solo
Property Manager
Princess Leia
Maintenance Coordinator
Han Solo
Property Manager
Luke Skywalker
Accountant
Princess Leia
Maintenance Coordinator

13 2023 © AppFolio, Inc. Conﬁdential
Josh Wilson
JW Property Services
330+ units
“We don't need people to
do manual tasks anymore.
As a result, we've been able
to grow without expanding
our headcount, which helps
our bottom line.”
13

14 2023 © AppFolio, Inc. Conﬁdential
Leasing

15 2022 © AppFolio, Inc. Conﬁdential 15
DEMO

16 2023 © AppFolio, Inc. Conﬁdential
Maintenance

17 2022 © AppFolio, Inc. Conﬁdential 17
DEMO

18 2023 © AppFolio, Inc. Conﬁdential
Accounting

19 2022 © AppFolio, Inc. Conﬁdential 19
DEMO

20 2023 © AppFolio, Inc. Conﬁdential
Jenny Stephens
Nebraska Lifestyles Property Management
900+ units
“Instead of 15,000
properties with diﬀerent
systems, we can run
everything under the
same platform.”
20

21 2023 © AppFolio, Inc. Conﬁdential
Would you like a customized demo
of AppFolio Property Manager?
21
Poll

22 2023 © AppFolio, Inc. Conﬁdential
22
Ask us anything.

23 2023 © AppFolio, Inc. Conﬁdential
Thank you ✌

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SMB MM Educational Session_ March 2023.pdf

1. Top innovations for property managers Presented by: Matthew Kaddatz and Matthew Raphaelian March 28, 2023

2. 4 2023 © AppFolio, Inc. Conﬁdential 4 Panelists Matthew Kaddatz and Matt Raphaelian are joining us today. Q & A Send us your questions via the Q&A box found in your Zoom controls. Survey Let us know what you think! This is an interactive session

3. 5 2023 © AppFolio, Inc. Conﬁdential Sr Director, Product SMB Market Matthew Kaddatz Presenter Manager, Solution Engineering Matt Raphaelian Presenter

4. 6 2023 © AppFolio, Inc. Conﬁdential Agenda Meet AppFolio Industry trends Core operations Product demo Q&A 01 02 03 04 05

6. 8 2022 © AppFolio, Inc. Confidential 8 2022 © AppFolio, Inc. Confidential Deliver a great experience Keep books & report results Operate & optimize your properties Market & lease successfully Increase team productivity Manage & grow your business Remarkable service Exceptional ease-of-use Groundbreaking innovation Insights you can rely on Unified system architecture Real-time, accurate data Better decision-making Built for scale Performance Insights End-to-end digital workflows Enhanced control & access Intelligent automation Modern flexibility Unparalleled mobility Anywhere, anytime, on many devices Accounting & reporting Communication Smart Maintenance Custom system configurations User-based preferences Seamless integrations One powerful platform

7. 9 2023 © AppFolio, Inc. Conﬁdential 9 2022 © AppFolio, Inc. Conﬁdential SFR units in the United States 16.5 MILLION Boutique MFR units (<50 u per prop) in the United States 6.6 MILLION

8. 10 2023 © AppFolio, Inc. Conﬁdential Leasing ● Agents are geographically dispersed ● Showings are expensive ● Time wasted on back-and-forth communication Three core operations Maintenance ● Units are spread out ● Scheduling and property access is complicated ● Use 3rd part subcontractors Accounting ● Manual and repetitive work that is error prone ● Disjointed reports that require double-entry ● Diﬀering statements for each property

9. 11 2022 © AppFolio, Inc. Conﬁdential Yoda President Luke Skywalker Accountant Han Solo Property Manager Princess Leia Maintenance Coordinator The Reality

10. 12 2022 © AppFolio, Inc. Conﬁdential Luke Skywalker Accountant The Future Yoda President Princess Leia Maintenance Coordinator Han Solo Property Manager Luke Skywalker Accountant Luke Skywalker Accountant Luke Skywalker Accountant Han Solo Property Manager Princess Leia Maintenance Coordinator Han Solo Property Manager Princess Leia Maintenance Coordinator Han Solo Property Manager Princess Leia Maintenance Coordinator Han Solo Property Manager Luke Skywalker Accountant Princess Leia Maintenance Coordinator

11. 13 2023 © AppFolio, Inc. Conﬁdential Josh Wilson JW Property Services 330+ units “We don't need people to do manual tasks anymore. As a result, we've been able to grow without expanding our headcount, which helps our bottom line.” 13

18. 20 2023 © AppFolio, Inc. Conﬁdential Jenny Stephens Nebraska Lifestyles Property Management 900+ units “Instead of 15,000 properties with diﬀerent systems, we can run everything under the same platform.” 20

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