1. © 2010 SCIOinspire Corp. Using Technology to Engage Consumers in their Health Webinar Series 2010 April 29, 2010 www.scioinspire.com

3. Definitions

4. Health Plan Challenges

5. Member Engagement Overview

6. Headwinds of Healthcare

7. Elements of Wellness

8. Member Engagement Solution, Sample Workflow

9. Benefits and Impact of Improved Member Engagement

10. Just InTime™ Wellness, Overview

12. Webinar Definitions Definition of Wellness Terminology used in this presentation: Members, Employees, Patients Webinar Audiences: Health plans, employers, vendor community, providers

18. Headwinds of Healthcare 30% 58% 59% 31% 67% 9% Member Satisfaction Lack of Employee Engagement Insufficient Incentive Health Management Budget Medical Trends Health Habits TowersWatson /NBGH Survey Report “Purchasing Value in Health Care,” 2010 Headwinds of Healthcare Key Data Points, 2010

19. Elements of Wellness Targeted communications Plan designs to drive compliance Senior management engagement Integrated suite of services Other incentives to reinforce behavior changes Culture of health

21. How effective are the programs today to improve member engagement?

22. How do you think the mid market employer will react to Healthcare Bill?

25. What are barriers to implementing this type of outreach based on a “Gap in Care”

26. What data is important?

27. Wellness alerts on age related activities

28. HRA alerts on specific issues i.e. Seat Belt use

29. Claims based alerts for medication compliance

30. Response from members using text messaging or other web base methodologies

31. What is the impact of HIPAA/Privacy?Key Questions

32. Improved Member Engagement, Positive Snowballing effect

34. Should Physicians and Hospitals offer this as a service to their patients?

37. Will a Life or a Disability carrier provide discounts to employers who implement wellness programs?

39. © 2010 SCIOinspire Corp. Contact Us Annie Welsch Email: marketing@scioinspire.com SCIOinspire Corp. 220 Farmington Ave, Suite 4 Farmington, CT 06032 Phone: 1.800.653.3144 Fax: 1.203.286.1204 www.scioinspire.com