The document provides 8 golden rules for successful Facebook advertising based on case studies and best practices. The rules are: 1) Keep leads on Facebook if generating leads; 2) Repurpose top-performing images in page like ads; 3) Micro-target audiences if their interests are known; 4) Build audiences, amplify content, and engage fans; 5) Leverage existing fans who are the biggest fans; 6) Plan ads around best visual assets; 7) Amplify engagement-focused posts; and 8) Research audiences to give them relevant content. The document also discusses Facebook ad types, setup, metrics, and upcoming changes.
3. Today’s agenda
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The state of social ads
Lingo overload
Types of Facebook ads
How to set up
Who’s using Facebook ads well?
Case studies
Recent Facebook changes
Questions?
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9. Types of Facebook ads
• Page post ad (most
common):
– Where it shows up:
News feed, right-hand
side of page, or in
search results.
– Why you use it: Spur
page likes,
engagement or traffic
to off-domain URLs.
– Suggested metrics:
likes, comments,
shares, impressions,
page views.
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10. Types of Facebook ads
• Page like ad
(second most
common):
– Where it shows up:
Right-hand side,
news feed
– Why you use it: To
spur page likes
– Suggested
measurement:
Page likes, costper-click
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11. Types of Facebook ads
• Promoted post
– Where it shows up:
News feed
– Why you use it:
Promoting to existing
fans and friends of
fans (also cheaper
than other options)
– Suggested
measurement:
Impressions,
engagement
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12. Types of Facebook ads
• Sponsored stories
– Where it shows up:
News feed
– Why you use it: Gain
new page likes by
showing friends which
friends have interacted
with your posts.
– Suggested
measurement: new
page likes, impressions
– Sunsetting in April
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23. • What was our approach?
– First: Build an audience on Facebook using page
like and page post ads
– Drive traffic and sign-ups for HPK.org
(Primary goal)
– Raise awareness among our key audiences in
Minnesota and western Wisconsin
– Keep our key audiences engaged—and returning
to HPK.org for more lessons
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29. Lesson #3: If you know your audience,
target the hell out of them.
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30. By the numbers
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From 105 likes to 1,007 in nine months
1,181,943 impressions driven by Facebook ads
14,040 clicks driven by Facebook ads
Facebook drove 10 percent of all traffic to HPK.org
1,000-plus sign-ups for HPK in 2013 (doubling our goal!)
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32. • What was our approach?
– First: Build an audience on Facebook using page
like and page post ads
– Drive in-store traffic to businesses along the
Green Line.
– Raise awareness for the Green Line opening
in 2014.
– Promote events along the Green Line as a way to
drive interest in local businesses.
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34. • Constantly shifting paid media strategies
• Started with page like ads—big impression
numbers (1.5 million-plus for first five months)
• Migrated to page post ads to drive engagement
AND page likes
• Wound down campaign focusing on mix of page
like ads (to fuel page growth) and promoted posts
(to spur engagement among existing fans)
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42. By the numbers
– Grew page from 170 likes to 5,308 in 18 months
– 17,723,702 impressions driven by Facebook ads.
– 19,421 post likes
– 1,359 post comments
– Total spend: $15,944 (over two years; roughly
$600-$800 per month)
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44. • What was our approach?
– First: Build an audience on Facebook using page
like and page post ads
– Drive traffic to BikeWalkMove.org—specifically to
timely blog posts
– Raise awareness for biking/walking among key
audiences in Minneapolis/St. Paul
– Solicit input/feedback from Facebook fans on key
topics around biking/walking
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53. Lesson #8: Do your homework. Give
fans what they want.
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54. By the numbers
– Grew page from 106 likes to 1,720 likes in 9
months
– 33,960,248 impressions
– 14,777 clicks
– CPC: $.61
– Spent: $8,983
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55. 8 Tips:
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Generating leads? Keep ‘em on Facebook
Repurpose images that perform well in promoted posts in page like ads.
If you know your audience, target the hell out of them.
Build. Amplify. Engage.
Don’t forget, your existing fans are your BIGGEST FANS. Evoke that pride.
Identify your best visual assets—and plan ads around them.
Amplify engagement-focused posts to spike likes, comments and shares.
Do your homework. Give fans what they want.
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56. Trends/Upcoming Changes
• Sponsored Stories sunsetting in April
• “Creative” must get better
• Need a stronger link from Facebook ads to
offline sales
• More page post ads—fewer page like ads
• New call-to-action buttons on page post ads
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Takeaway: Time to take social advertising seriously.Source: PriceWaterhouseCoopers
Takeaway: Facebook advertising still the dominant game in town. For now.
Takeaway: Social advertising=the ultimate content amplifier.Trend: Marketers who use a specific formula to determine when content gets amplified. Example: If a post gets 20 likes and 5 shares inside half an hour, we amplify it. This is who marketers are thinking about amplified content today—wait and see what content people react to organically, then amplify.
Takeaway: Branding—not leads—dominant social ad goal.1—Branding still the most popular reason people use paid social media ads (you would think it would be direct response/leads)
Way too much lingo—it can be overwhelmingYou don’t have to pay attention to all of it—just focus on the basics
NOTE: These kinds of ads are sunsetting in mid-April
Most will fall in these two bucketsJust pull down the drop-down menu in the upper-right-hand corner on your FB page
Here’s what your post will look like in the news feed OR on the right-hand column
Now, it’s time to target your ad. Choose from location, age, gender, language (and other new demos). Interests, connections and other categories.
Make sure to name your campaign descriptively—if you manage more than one for different clients, it will be hard to pick them out in your reports if you don’t.Per day or Lifetime for budgetSchedule either continuously or with a start and end date (this is what I did with 2-3 day runs)
Using sponsored stories and page post ads to drive to Facebook tabs…
Marketo driving to many tabs on its FB page.
Like this. Great lead generation opportunity. Just five fields. Marketo gets lead. You get free info.
Figured out pretty quickly people were responding to food-based posts. Combined that with engagement-focused post here to get people talking. Used a content calendar via G-Docs to map things out.We also used our best food photos in our page like ads to boost likes—this one generated 162 page likes with just a $50 spend!Healthy Snack Idea: Apple rings 176 likesLIKE if you’re a fan of grilled corn!267 likesLIKE if you are filling your healthy, summer plate with veggies today! 294 likesMorning pick-me-up: Yogurt parfaits!170 likesAfternoon snack idea: Spread apple rings with peanut butter and add chocolate chips and...213 likes LIKE is cabin fever is setting in! 163 likes
NEED A SOURCE
Our targeting for this ad: Age: 25-54, Location: Minnesota (where Allina Hospitals reside); Interest: Teacher and derivations of teacherTeachers: Get your kids moving by seeing how many times… 186 likes
Honed in on the patches, since we know all Girl Scouts—and their Moms—want thoseTargeted women ages 30-50 with an interest in Girl Scouts living in Minnesota.
Average growth for a fan page is .64% per week (source: Fan Page Karma blog). If no ads, page would have only grown to 181 likes at end of nine months.
As ads wrapped up on Dec. 31, 2014, our FB content saw a noticeable downturn in engagement and reach—be careful to set client expectations to adjust for this.
Another key point: I passed along many of the key supportive comments (verbatim) to the client as examples of people saying great things about their establishment (great way for us to build momentum, however small)
Cost: $20 to promote. Results: 120 likes, 9 comments, reach: 3,988; cost per click: $.12
Lost advertising budget as of Dec. 31, 2013 and management of the page was taken over by another agency. The results speak for themselves. Non-existing engagement and fewer than 100 people are seeing each post.
Using Facebook ads to drive awareness of key stats (via broken-up infographics)
Instead of focusing on copy first—focus on VISUALS first! Plan around your visuals and invest in capturing great photography/visuals that will work specifically for Facebook.
Using Facebook ads to drive traffic to the Bike Walk Move blog. FB page was consistently our top traffic driver to the site (other than direct and search).
Using Facebook ads to promote repurposed ad content. Quick math: .02% of people engaged with post on the left; banner ad click-thru rates hover around .01%. So, FB ads are twice as effective (in this case) AND cheaper. Win-Win!
Using Facebook ads to kick-start conversations around core topics for BWTC.
Using Facebook ads to promote maps we knew our audiences craved.1,564,645 impressions, CPC: $.31, $300, 106 new page likes, 48 likes, 13 comments, 32 shares
Thanks to Google Analytics research, we knew our fans wanted more maps detailing MSP bike routes—so we gave it to them by creating this map/grid that highlighted routes supported by BWTC.
1-Sponsored stories go away in April, placing that much more importance on Page Post, Page Like and Promoted Posts.2-Brands are still figuring FB ads out—what creative works best.3-Always been an issue, but brands are demanding more from FB—and they will continue to evolve their ad products4-Emerging trend—more page post ads as they focus on engagement AND page likes5-Shop Now, Learn More, Sign up, Book now, Download