10. Today’s Business Environment Estimated 156 BILLION instant messages sent yearly – IDC 2006 Estimated 62 BILLION emails sent yearly – IDC 2006
11. Today’s Business Environment The 21st century knowledge worker wants more…: Anytime, Anywhere, Access and Availability Real Time Business Processes Collaborative Communities Virtual Workplace User Preference UC
12. Unified Communications: Convergence on IP networks Real-time products evolve to unified communication & collaboration platform to support all types of enterprise communication Video Voice Data Presence
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14. Lotus Sametime: A Unified Communications & Collaboration Platform IDENTITY PRESENCE LOCATION DEVICE STATUS Partner Delivered IBM Delivered
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16. IBM’s Unified Communications & Collaboration Strategy Help clients foster innovation and business agility by making it easier for people to find , reach and collaborate through a unified user experience
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18. IBM’s Unified Communications & Collaboration Strategy Help clients foster innovation and business agility by making it easier for people to find , reach and collaborate through a unified user experience
19. IBM UC 2 TM Industry Solution Examples Improving independent agent responsiveness & intimacy while reducing cost Celina Insurance Group Connecting consumers, patients and physicians, and streamlining internal processes Sharing knowledge and innovating new offerings Global Consulting Firm Innovating and delivering new products to market faster Colgate-Palmolive Facilitating a global and collaborative workforce Global Financial Services Improving customer service while reducing costs Major European Bank Creating a social network for employees to share ideas Global Bank Major Healthcare Provider Immediately Collaborating on Urgent Patient Cases Carestream Health
20. IBM’s Unified Communications and Collaboration Strategy Vision: Foster innovation and business agility by making it easier for people to find , reach and collaborate through a unified user experience
22. IBM’s Unified Communications and Collaboration Strategy Vision: Foster innovation and business agility by making it easier for people to find , reach and collaborate through a unified user experience
25. Make information available in real-time via plug ins Contact details from corporate directory Sales data from CRM system Personal notes entered in Sametime RSS News Feed from Architectural Record Website Flexibility, Choice and Openness are Vital
27. A wealth of plug-ins freely available via the catalog Tested, Validated and Supported capabilities that extend the business value of Sametime
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29. Access from all your daily tools IBM Lotus Notes® IBM Lotus Sametime® IBM WebSphere® Portal Web Browser Extensibility Windows Explorer RIM BlackBerry® RESTful API Flexibility, Choice and Openness are Vital
30. From ALL your tools Flexibility, Choice and Openness are Vital
31. Or on your intra/extranet? Flexibility, Choice and Openness are Vital
34. In today’s knowledge enterprise, the value chain spans across organizational, cultural and national borders. Flexibility, Choice and Openness are Vital
35. In Summary: Lotus Sametime Customers Have Real Business Value – Right Now Enable remote workers – expand your business coverage Conduct meetings with dispersed teams over web conferencing Conduct design sessions for new products between offices without flying Improve customer service by cutting time to answers, reducing phone time and increasing customer satisfaction Reduce telephone and travel costs
36. More Information : www.lotus.com/sametime Try it! Https:greenhouse.lotus.com Or contact me:
