2. BIG BAZAAR
Company Profile
A retail chain of over 214 Hyper-Markets over
India
Listed in Indian Stock Exchange
A part of Future Group
IT infrastructure services and support by CTS
Tag Line: Naye India Ka Bazaar
3. Implementing Information
System
IMPACT
Manages technology, people and data
(information for decision making)
communication and planning tool
customer data and feedback
Efficient Supply chain management and
logistics.
E- commerce
Implemented SAP in 2005
4. Advantages:
Management Point of View:
Ease of Management: Inventory control,
reorder level checks, Salary and wage
administration, Database management
and pay order.
Prepare revenue reports, employees'
performance record etc
Equipments used: Scan guns, Security
cameras, CCTV, Check points, Bar code
Centralized Management- Accounts
Clarity in reading Bill details
5. Customer point of view:
Customer Payback card
T24 sim cards for loyal customers
Easy acceptance of payments and Time
saving
Faster Customer Check out
6. Point Of Sale
Start Of The Day (SOD)
Procedure :
Start the web portal
Enter login Id and Password
Select webapp Basics from the dropdown
Click SOD status
Click Start SOD
7. End Of Day (EOD)
Procedure :
Start the web portal
Enter login Id and Password
Select Webapp basics from drop down
Click EOD status
Enter login ID and password again
Click enter
8. Disadvantages
Manual Tasks being computerized leads
to loss of Job opportunities.
Skilled Employees and staffs requires.
Possibility of unauthorized access and
snooping
Reliability on IT may hinder the functioning
in case of network or power failure.
10. Conclusion
MIS has more advantages than disadvantages over the retail
sector . We hereby conclude that the Information System
implementation has brought a major change in the retail
sector to suit the fast changing world of consumerism.