1. arne.nielsen@no.ibm.com
Foto: Studio Nordstrønen
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2. why
howto become a social enterprise
&
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3. but first..
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4. some
facts..torsdag 16. mai 13

5. 2,4Billion Internet Users
Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
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6. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
5Billion Mobile Users
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7. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
1Billion Facebook Users
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8. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
2,7Billion each day!
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9. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
300Billion new every day!
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10. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
200Million active users each month!
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11. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
175Million every day!
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12. And..
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13. Some of these are
your employees..
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14. ..and
they use these tools
in their daily work
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15. wether you
like it or not
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16. but worst of all..
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17. you
do not have control
and you can
not stop it
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18. and,
believe it or not:
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19. internet is here to stay
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20. and because
humans are social
the social collaboration
are also here to stay
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21. so, you may as well
start implementing
social collaboration
in your company NOW
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22. before you are
left behind
by your competitors
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23. But, I
do have email!
So has EVERYBODY else!
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24. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
2,2Billon users!
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25. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
144Billion sent every day!
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26. Royal Pingdom Blog: Internet World Stats, The Radicati Group, Netcraft, Facebook, Twitter, Google, Internet Trends 2012, Symantec Intelligence Report.
68,8 %
Of all email is
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27. Does email really make your company
more potent?
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28. And even worse!
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29. McKinsey Quarterly November 12
28 %Of the workday is used to work with email.
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30. McKinsey Quarterly November 12
13Hours per week is spent handling email.
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31. McKinsey Quarterly November 12
And you
look and look for
exactly
THAT email!
It cost you seconds, minutes, hours, days, months and years - all lost!
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32. McKinsey Quarterly November 12
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33. Dear to do something new!
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34. McKinsey Quarterly November 12
« The work place is becoming more global, more virtual and more
dispersed. Here, information can easily be silo-ed, slowing information
exchange and making decision-making more cumbersome.
However, our need for fast knowledge and quick solutions is increasing.
Email just doesn’t work for these geographically and operationally isolated
situations.»
email is not enough
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35. But, I do
have !
So does EVERYBODY else!
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36. McKinsey Quarterly November 12
ordinary
social media
is not enough
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37. But there is hope!
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38. whybecome a social company
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39. Social is
important for business
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40. IBM internal research
This is what users say
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41. McKinsey Quarterly November 12
25 - 30 %Wasted time for email to be saved
by implementing
modern tools for social collaboration.
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42. 25 %Increased Productivity
McKinsey Quarterly November 12
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43. 10 %
Reduced cost when hiring new employees
McKinsey Quarterly November 12
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44. 15 %
Reduced cost for training
McKinsey Quarterly November 12
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45. HigherMotivation gives
higher
revenue per
employee
1) McKinsey, 2) ClikZ, 3)VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper
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46. StrengthensInfluence,
loyalty
and customers
buying decisions
1) McKinsey, 2) ClikZ, 3)VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper
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47. BetterProfitability
with increased
service level
and customers
leaving
1) McKinsey, 2) ClikZ, 3)VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper
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48. FasterInnovation
brings products
faster to market
1) McKinsey, 2) ClikZ, 3)VCC case study, 4) Bain & Company, 5) The compelling returns from IBM Connections in support of social business Thought Leadership Whitepaper
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49. Lower
Cost per employee
McKinsey Quarterly November 12
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50. Lower
Turnover of employees
McKinsey Quarterly November 12
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51. Higher
Productivity throughout the organisation
McKinsey Quarterly November 12
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52. Higher
Employee Enagement
IBM internal user study 2011
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53. Better
Competivness!
McKinsey Quarterly November 12
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54. but then comes
the question..
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55. howto become a social enterprise
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56. Transparent
Engaged
Nimble
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57. Internal & External
you must create...
exeptional
employee
experiences
exeptional
customer
experiences
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58. INTERNAL
you must implement
new tools and develop
a sharing culture
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59. But, we do «share»
documents!
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60. In this way?
My Site Your Site This Site That Site Any Site Whatever Site
Copy
Copy
Copy
Copy
Copy
Original
So tell me: Where is the correct version?
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61. Or in this way?
My Files
Everybody
has the
same
version
and all
dialogues
are visible
for all!
Only one copy with access and version control throughout the enterprise
Original
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62. Do not only share
documents
Do share dialogues
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63. Dialogue on documents
You learn easier, faster and more from dialogues than from the document alone!
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64. Collaborate on activities
Gives you control of the business!
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65. Open discussion
Gives you creative solutions!
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66. Share bookmarks
Gives you access to sources!
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67. Social email
Make you more productive at work!
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68. A mobile workplace
Gives you access on all platforms!
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69. exeptional employee
experience
Creates engagement and lojalty!
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70. but even the
best technology
is not enough
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71. you must have
management
commitment and
cultivate employees
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72. but when you succeed
you win over competitors
and make better profits
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73. EXTERNALLY
you must implement new
tools and create dialogue
with your customers
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74. the good customer experiences
Bonds customers to you!
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75. 5seconds
..to catch customers interest
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76. 5
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77. 4
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78. 3
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79. 2
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80. 1
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81. 0
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82. GONE!
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83. 30 %disappear and 50 % of them
never returns
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84. how does that effect
your company’s
revenue and profit?
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85. you must tie your employees
and your customers
together in a sosial dialog
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86. B2B or B2C..
..it is only P2P
that matters
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87. future is SOCIAL
it is up to you
if you want to be part
of it or be left behind
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88. Train leaves NOW!
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89. THANKS!
Epost: arne.nielsen@no.ibm.com
Telefon: +47 41535313
Twitter: @mynotesblog
Blogg: www.mynotesblog.com
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90. FREE workshop
Check how Social Business
may change your company or organisation!
Book a non-comittal
FREE 3 hours workshop
with your top management!
Email: arne.nielsen@no.ibm.com
torsdag 16. mai 13