2. Group member
NAME ID
Mehedi Hasan Tusher 15102255
Fauzia-Tul-Borat 15102169
MD. Rakibul Hasan 15102379
Farabi Khan 14102179
2
3. MOTIVATION
What is motivation?
MOTIVATION = Value of outcome x expectation
of achieving it
Motivation is a desire to achieve a goal,
combined with the energy to work towards
that goal.
4. WHAT MOTIVATES PEOPLE
External Rewards
• Salary
• Working
conditions
• Benefits
• Environment
Internal Rewards
• Achievement
• Responsibility
• Recognition
• Feedback
• Learning and
growth
5. WHAT MOTIVATES PEOPLE
• Achievement
• Responsibility
• Recognition
• Feedback
• Learning and
growth
•Recognize achievements
through programs that
showcase performers.
6. WHAT MOTIVATES PEOPLE
• Achievement
• Responsibility
• Recognition
• Feedback
• Learning and
growth
•Have volunteer
programs and other
programs that enable
employees to showcase
their responsibility
towards each other and
the society at large.
7. •Recognize winners
through awards like
Service Quality Awards,
Best Operations
Awards, Best Trainer
Awards, etc.
WHAT MOTIVATES PEOPLE
• Achievement
• Responsibility
• Recognition
• Feedback
• Learning and
growth
8. WHAT MOTIVATES PEOPLE
• Achievement
• Responsibility
• Recognition
• Feedback
• Learning and
growth
•Follow a system of
feedback and
performance appraisal
9. WHAT MOTIVATES PEOPLE
• Achievement
• Responsibility
• Recognition
• Feedback
• Learning and
growth
• Give a lot of importance to
training and development
and have various training
academies to cater to
various sections of
employees.
• Analyze training needs to
recognize competency
gaps and impart knowledge
through customized
training programs.
10. WHAT MOTIVATES PEOPLE
• Employee engagement
• Challenging job profiles
• Keep them self-motivated
• Good projects
• Job rotation
• Job security / stability
• Good team, co-workers, bosses
In addition to the external and internal
awards, have:
11. But what happens when there is
not enough motivation among the
employees?
LESS or NO MOTIVATION =
DEMOTIVATION
12. WHY PEOPLE LEAVE
Top Reasons why people leave their jobs
- Harvard Business Review
Learning Opportunities
to learn new skills
Feedback, especially for
stars
Coaching and feedback by
managers
Bad Bosses
conflict with the boss as
one of the top most
reasons for the departure
of top performing
employees
In addition to:
• Job content
• Level of responsibility
• Company culture
• Caliber of Colleagues
• Low growth potential
• Lack of challenge
• Lack of autonomy
• Not enough money
• Work environment issues
18. MOTIVATING
TRUST Respect, communication, credibility
PRIDE Work related to the person
CAMARADERIE Team building exercises, promoting
team work, contests, create
communities
19. STRATEGIES FOR MOTIVATION
• Positive reinforcement
• Effective discipline
• Treating people fairly
• Satisfying employees
needs
• Setting work related
goals
• Restructuring jobs
• Base rewards on job
performance
20. EMPLOYEE ENGAGEMENT
• Customized training programs
• Help people build trust, pride and camaraderie
• Develop high degrees of credibility in everything that we
say and do
• Play hard, party hard
• Encourage community building
• Follow a good feedback and appraisal system
• Give everyone clear goals
• Maintain mentor-mentee relationships
• Follow shared responsibilities towards each other, client
and the franchisee
21. • Notice each individual
• Say Thank-you, even a smile can make a big difference.
• Make staff feel respected and valued
• Share your experience and knowledge
• Be confidence about people.
• Be honest and trustworthy
• Don’t take personal credit for their success
• Create a blame-free culture
• Set developmental goals
TOP 10 TIPS