4. What is a CMMI?
CMMI is a model which provides a structured
view of process improvement across an
organization
CMMI can help
o set process improvement goals and priorities
o provide guidance for quality processes
o provide a yardstick for appraising current practices
5. What Is a Process Model?
A model is a structured collection of
elements that describe characteristics of
effective processes
Processes included are those proven by
experience to be effective
6. How Is a Model Used?
to help set process improvement objectives
and priorities, improve processes, and
provide guidance for ensuring stable,
capable, and mature processes
as a guide for improvement of organizational
processes
7. Why Is a Model Important?
A model provides
o a place to start
o the benefit of a community’s prior experiences
o a common language and a shared vision
o a framework for prioritizing actions
8. CMMI Maturity Levels
The Maturity Levels Optimizing
5 Focus on continuous
process improvement
Quantitatively
4 Process measured Managed
and controlled
Defined
3 Process characterized
for the organization
and is proactive
Managed
2 Process characterized for
projects and is often
reactive
Initial
1 Process unpredictable,
poorly controlled, and
reactive
9. CMMI Maturity Levels
Level 5 Process performance
continually improved through
incremental and innovative
Optimizing technological improvements.
Level 4
yit
ur
Processes are controlled using
at
Quantitatively
sM
statistical and other quantitative
Managed
techniques.
s
ce
Level 3
o
Pr
Processes are well characterized and
understood. Processes, standards,
Defined
procedures, tools, etc. are defined at the
Level 2 organizational (Organization X ) level.
Proactive.
Managed Processes are planned, documented, performed,
monitored, and controlled at the project level. Often
reactive.
Level 1
Initial Processes are unpredictable, poorly controlled, reactive.
10. PROCESS AREAS
Level 2 Level 3
o Requirements Development
o Requirements Management
o Technical Solution
o Project Planning
o Product Integration
o Project Monitoring & Control
o Verification
o Supplier Agreement Management
o Validation
o Measurement & Analysis
o Organisational Process Focus
o Process & Product Quality
Assurance o Organisational Process Definition
o Configuration Management o Organisational Training
o Integrated Project Management
o Risk Management
o Decision Analysis & Resolution
Level 4 Level 5
o Organisational Process o Organisational Innovation &
Performance Deployment
o Quantitative Project Management o Causal Analysis & Resolution
12. CMMI Implementation Roadmap
ENVISION SOLUTION
PROPOSAL GAP PROJECT ARCHTECTURE PROJECT
ANALYSIS PLAN KICK-OFF
PROJECT EXECUTION
PROCESS PROCESS DEPLOYMENT TRAINING
DESIGN REVIEWS ACTIVITIES ACTIVITIES
DEFINITION AND IMPLEMENTATION TUNING
DEFINITION IMPLMNTN.
COACHNG
TUNING TUNING
POST IMPLEMENTATION GAP ANALYSIS
GAP DEFINITION IMPLMNTTN.
ANALYSIS MINI TUNING TUNING
APPRAISALS
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14. Roadmap for CMMI Appraisal
Checkpoint
Implementation Review and
Assessments Appraisal
Planning
Introduction to
CMMI Training
(to Appraisal
Team)
Process Gap
Analysis
SCAMPI A
Phase One –
Preonsite Period
Engagement
Planning SCAMPI A
Phase Two –
Onsite Period
Detailed schedule of activities to be arrived at after Gap Analysis is carried out.
SCAMPI – Standard CMMI Appraisal Method for Process Improvement
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16. CMMI - EXPECTATIONS
Defined Processes
Deployment of defined processes
Quantitative techniques
Process Improvements based on facts
Participation of Process owners
Metrics Strategy at Corporate level
Usage of Process Database / Library
Maintain audit trail to support compliance
Ability to prove understanding of processes
Process Awareness
Process Interpretation
Process Usage
Management involvement in Process
18. RESPONSIBILITIES
Techserv Consulting
ACCOUNTABILITIES RESPONSIBILITIES
Advisory on smooth transition Engagement Advisory
Successful alignment of documented systems to Training and Orientations
CMMI® Level 3 Design and Develop Systems complaint to CMMI® L3
Successful alignment of implemented systems to Advisory on systems Implementation
Level 3 Advisory on process Improvements
Process documentation
Internal Audits
Assistance in Process Institutionalization
CUSTOMER
ACCOUNTABILITIES RESPONSIBILITIES
Take ownership for this programme Facilitate process documentation
Ensure active participation of the organization Process implementation
Status reporting Process Institutionalization
Project risks and issues management Maintain the Project schedule
Constitute Steering committee
Conduct Steering committee meetings
20. WHY TECHSERV ?
Capable of diagnosing the problems accurately
Find appropriate, cost effective and long lasting solutions
Factor in practical aspects and ground realities
Always strive to provide immense value to our customers
Surpass the best-in-class
Independence
Collaborative Consulting
21. Resume Arul Nambi
Has over 30 years of experience in Information systems analysis, design,
development, implementation and Quality Systems / Information Security design and
implementation. The above experience includes Programme Management,
information systems audit in a public accounting firm to evaluate application controls
and security. Led a team of quality professionals in process improvement initiatives
based on CMM Level 4, CMM Level 5 and CMMI Level 5. Participated as an
Assessment Team Member (ATM) for three CMM / CMMI high maturity
assessments. Conducted large number of process consulting, Project audits,
process improvement initiatives successfully.
Has exposure to various industry segments viz., Textiles, Development Banking,
Retail Banking, Business Consulting, Certification BodiesSoftware Consulting, and
Iron & Steel.
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22. Resume Arul Nambi
Memberships
Founder Member of ISACA Mumbai Chapter
Past Membership Director – ISACA – Mumbai Chapter
Past CISA coordinator - ISACA – Mumbai Chapter
Member - ISACA – Mumbai Chapter for seven long years since its inception
Qualification
Bachelor’s Degree in Commerce (B.Com) from University of Madras
Certified Information Systems Auditor (CISA) from ISACA
Professional Certificate Course in Electronic Data Interchange (EDI) from AIMA
Certified Quality Analyst (CQA) from Quality Assurance Institute (USA)
Certified Production and Inventory Management (CPIM) from APICS
Lead Auditor - ISO 9001
Lead Auditor – ISO 27001
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23. CMMI BENEFITS
Stakeholder Benefits How it will be achieved
Customers Improved Customer Satisfaction oDelivery on-time
oLess Production Issues
oLess Defect leakage
oAchieving Commitments made
oDemonstrating Pro-activeness
oDemonstrating Leadership
IT Management Reduction in Cost of Quality oLess internal Defects
oLess Customer found defects
oReduction in Quality Control activities
oLess Customer complaints
Better Control over Effort and Schedule oImproved proactive environment
oBetter anticipation of problems
oContinual Process improvement culture
oBetter estimation skills
oImproved Customer involvement
oImproved employee productivity
Product Quality oBetter Software engineering practices
oBetter Quality Assurance practices
oProduct and Process Measurement systems
oContinual Process improvements
IT Employees Improved Employee Morale oReduction in reactive environment
oJob satisfaction
oLess rework
oFeeling of accomplishing work on time
oClear about their roles and responsibilities
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