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Travel & Expense Management 2015: Strategies to control T&E spending and improve compliance with corporate policy
- 1. Travel & Expense Management 2015: Strategies to control T&E spending and improve compliance with corporate policy Robert Neveu August 12, 2015 Sponsored by:
- 2. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk 2 Webinar Features Should you experience any technical difficulty, please click the “Help” icon at the bottom of the console for audience support. Audio Broadcast: ► You should hear sound through your computer speakers or headphones ► To listen to the audio by telephone, click the “Request” icon on the bottom Panel for teleconference Asking Questions: ► Questions may be submitted using the Q&A icon on the left side of the console ► Questions will be addressed after the formal presentation Pop-up Blockers: ► Please temporarily disable your internet pop-up blockers Volume Slider
- 3. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk 3 Webinar Features #InsideTalk Join the conversation!
- 4. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk 4 • Download a PDF of the slides – Download Slides icon – Link in post-event email – IMA Webinar Library • IMA Members can also view this webinar again www.imanet.org/programs_events/imawebinars.aspx Visit IMA’s website: Webinar Materials and Access to Recording
- 5. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk 5 • CMAs, CFMs & CPAs can report 1 hour of CMA and NASBA approved CPE for today’s event. • Click the “CPE” icon at the bottom of your console to access your Certificate of Completion. Please print or save for your records. • Your CPE credit will be automatically recorded in your transcript. CPE Credit Requirements
- 6. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Moderator Steve Shannon Director Partnership Marketing IMA 6
- 7. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Learning Objectives Upon completing this webinar, you will be able to: 1. Explain the key T&E management trends that support the need for greater spending controls. 2. Identify strategies and tools to streamline processes, reduce fraud, and minimize employee errors. 3. Recognize how automation can simplify T&E management and improve policy compliance. 7
- 8. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Featured Presenter Robert Neveu President and Co-founder Certify 8
- 9. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk • Industry-leading with first fully automated expense system • #2 expense report software providing travel and expense solutions since 2008 • 64 languages, 140+ currencies, clients in 80 countries • #1 Highest Rated Expense Management Software on G2 Crowd, with a 4.8 out of 5 star rating • Over 25 million expense transactions in 2014 • Processing over $10+ billion/year in expense reports About Certify 9
- 10. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk About the Data • Total Respondents: 434 companies (non-Certify clients) • Audience: • 28% Small Business: less than 100 employees • 37% Mid-Sized Business: 101 – 999 employees • 35% Large Business: 1,000+ employees • Location: • 6% International • 94% U.S. • Demographics: • 38% C-level or above finance professionals • 43% Manager, Controller or Accountant • 19% Other (accounting staff, consultant, administrative, etc.) Third Annual Expense Management Trends Survey Conducted in December 2014 10
- 11. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk 11 BENCHMARKS Compare Your Organization’s T&E Spend
- 12. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Why Control is Critical for T&E Management • Travel and entertainment (T&E)—second only to payroll as the largest business expense, accounts for 10–12% of total annual budget • North American companies will spend $186b on travel and entertainment in 2015, according to a report by J.P. Morgan • Nearly 65% of all companies spend $100,000 or more each year on T&E (PayStream Advisors 2015 Travel & Expense Management Report) www.travelpulse.com/news/business-travel/travel-leaders-business-travel-data-unveils-importance-of-corporate-rates.html PayStream Advisors 2015 Travel and Expense Management Report Domestic International $1,002 $2,502 $26.63 Average cost to manually process an expense report Average base cost per business trip for air, hotel and car rental 12
- 13. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Annual T&E Spend by Company Size $50k – $5mm Mid-Size Company 101 – 999 employees > $5,000,000 Large Enterprise More than 1,000 employees < $50,000 Small Business Less than 100 employees Reference: Certify’s Annual Travel & Expense Trends Data, February 2014 13
- 14. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk MEALS AIRFARE LODGINGGAS MISC. CELL PHONE CAR RENTAL GROCERIES SUPPLIES TAXI TOLLS SHIPPING PARKING Spend Trends for 2014 Reference: Certify’s SpendSmart Report, Q4, 2014 1. Meals 21% 2. Airfare 16% 3. Lodging 14% 4. Gas 12% 5. Misc. 8% 6. Cell Phone 6% 7. Car Rental 5% 8. Groceries 5% 9. Supplies 5% 10. Taxi 5% 11. Tolls 2% 12. Shipping 2% 13. Parking 1% How the T&E budget was spent by business professionals: 14
- 15. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Benchmark Data by Expense Category Average amounts for common expense categories: Category 2013 2014 Difference Meals $26.08 $25.67 – 1.58% Airfare $329.65 $345.21 + 4.61% Lodging $200.24 $213.90 + 6.6% Car Rental $185.27 $193.58 + 4.39% Taxi $32.76 $31.81 – 2.94% Gas $50.73 $40.41 – 22.65% Parking $32.75 $32.70 – 0.15% Cell Phone $98.88 $89.30 – 10.18% Reference: Certify’s SpendSmart Report, 2013-2014 15
- 16. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Benchmark Data for Meal Expenses Average meal expense amounts compared to GSAs per diem meal rates: Meal Breakdown Average Expense Amounts for 2014 GSA Per Diem Highest Tier (Major Metros) Breakfast $11.88 $12 Lunch $21.46 $18 Dinner $28.24 $36 Total Per Day $61.58 $71* *includes $5 for incidental expenses Reference: Certify’s Annual Travel & Expense Management Survey 2015 | http://www.gsa.gov/portal/content/101518 16
- 17. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk 17 Polling Question 1 a) Paper-based/spreadsheets b) ERP system (Oracle, Microsoft Dynamics, etc.) c) Web-based expense software (Certify, Concur, etc.) d) Not applicable How does your organization currently manage T&E spend?
- 18. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Polling Question 1 Results (Placeholder) 18
- 19. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk 19 Solutions to Control Spending
- 20. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Methods for Managing T&E Reporting Reference: Certify’s Annual Travel & Expense Management Survey 2015 Manual processes are used by the majority of companies, however Excel or electronic spreadsheets, pen/paper and homegrown systems provide little control. 37% WEB-BASED 43% MANUAL 19% ERP 20
- 21. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk T&E Expense Management Trends 21 T&E Adoption Rates Manual - 64% ERP - 11% Web-Based - 25% Manual - 19% ERP - 33% Web-Based - 48% Manual - 48% ERP - 19% Web-Based - 34% Small Business Medium Business Large Business Reference: Certify’s Annual Travel & Expense Management Survey 2015
- 22. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Leverage Technology to Gain Visibility and Control You can’t control what you can’t see: • 55% of all organizations’ main priority for 2014 was to enhance visibility into overall T&E spend • Manual processes provide only 30% visibility vs. 61%+ visibility with web- based expense systems • 74% companies using cloud/web- based systems regularly audit expense reports vs. 44% of companies on manual system 61% 57% 74% 57% 30% 40% 44% 29% Visibility into T&E Spend Regular Reporting Regular Audits of Expenses Automated Data Analytics Web-Based Expense System Manual Expense Process Reference: Certify’s Annual Travel & Expense Management Survey 2015 22
- 23. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Leverage Technology to Gain Visibility and Control • Documented path of approvals—Has each expense report been reviewed and approved by the right person at the appropriate time? • Expense reports by employee—Which individual employees (or departments) are expensing the most? Are they managing the budget responsibly? • Expense spend by category—Which areas are costing the company the most? Can we add controls, negotiate preferred rates, etc.? 23
- 24. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Listen to Your Finance Department Automation—including expense report creation/scheduling, direct credit card feeds and approval workflows Must-have control features requested by finance: Policy Enforcement—integrated policy with automatic employee notification of violations and set expense limits by category IT Integration with Legacy Systems—manage large-scale user data and reporting through integrations with HRIS, multiple ERP systems and accounting software Mobile Technology—manage expenses and approvals remotely with smartphone access including receipt capture images and on-the-go travel booking 24
- 25. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk T&E Control = Real Savings Mileage reimbursement before and after using an automated system with Google Maps Oct. '13 - Mar '14 Oct. '14 - Mar. '15 $362,000 SAVED Certify enterprise client: • 12,000+ retail locations • 100,000 employees • 58,000 users creating and submitting expense reports annually in mileage 25
- 26. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Polling Question 2 a) We have no formal T&E policy b) Manual review process c) Automated system that flags violations d) Policy is not enforced How does your organization enforce compliance with T&E policies? 26
- 27. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Polling Question 2 Results (Placeholder) 27
- 28. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk 28 Solutions to Improve Compliance
- 29. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Policy Enforcement Trends 14% 35% 36% 21% 1% 4% 31% 27% 19% 63% 0% 10% 20% 30% 40% 50% 60% 70% T&E policy is not enforced It is the responsibility of the employee Manager manually review each expense Accountant manually reviews, checking only high value expenses T&E system automatically flags out-of-policy violations How Companies Enforce T&E Policies Manual Process Web-Based System Reference: Certify’s Annual Travel & Expense Management Survey 2015 29
- 30. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk 30 Manual policy review is inefficient and creates opportunity for fraud 78% Of companies indicate they have a T&E policy 65%Of those companies are manually reviewing for policy violations Policy Enforcement Trends
- 31. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk The Impact of Expense Report Fraud • Expense fraud accounted for nearly 14% of all occupational fraud in 2014 with a median loss of more than $30,000 • Businesses with fewer than 100 employees have a 28% higher median fraud loss than those 100+ • Organizations that monitor compliance experience a 70% decrease in fraudulent spending Association of Certified Fraud Examiners Reference: www.businesstravelnews.com/Expense-Management/Study--Fraudulent-Expense-Reports-Have-Cost-Cos--Millions-In-2014 82% 31
- 32. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Automate Policy Compliance 1. Establish a corporate travel and entertainment expense policy • Clearly defined for all employees with ongoing training 2. Integrate your policy into the expense system, setting both: • Hard Policies (decline expense exceeding X amount) • Soft Policies (manager’s discretion for approval) 3. Allow technology to enforce policies, notifying employees and managers of violations, including: • Missing receipts • Duplicate expenses • Items exceeding spend limits Flagged violation, notifying manager amount exceeded policy limit 32
- 33. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Integrate Corporate Travel Online Travel Sites Travel Agency Online Booking Tool How companies are booking travel: Open Booking (through direct provider) Online Travel Sites/Agencie s (i.e. Expedia, Orbitz, Kayak) Online Booking Tool (OBT) (i.e. Carlson, Get There) Travel Agency (through a travel agent) PRO: Flexibility CON: No control over policy enforcement PRO: Flexibility CON: No control over policy enforcement PRO: Policy enforcement CONS: Contracts and systems; minimum transactions. Best for organizations spending over $2mm on T&E. PRO: Full-service policy enforcement CONS: Cost; $40-50 fee in addition to booking fees. Best for organizations spending over $4mm on T&E. Manual Process Web-Based Process 33
- 34. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Adopt the Latest T&E Technology 1. Pre-trip approvals using an integrated online travel booking system can stop out-of-policy expenses before they occur (used by 87% of all best-in-class companies) 2. Mobile applications support policy compliance with timely, accurate data and reduce expense-processing costs by 65%; the #1 feature in selecting expense vendors by 45% of companies 3. An end-to-end expense management system allows administrators to automate controls across a single platform for all company employees, departments, etc. 34
- 35. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Polling Question 3 a) Employee creation and submission b) Routing for approvals c) Auditing and reporting d) Manual data entry into the accounts payable system Which areas of your T&E process do you feel can be more efficient? 35
- 36. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Polling Question 3 Results (Placeholder) 36
- 37. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk 37 Solutions to Streamline Process
- 38. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Top Pain Points in 2014 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Reviewing for policy violations Reconciling the data Errors on the report Employees losing receipts Time it takes to reconcile, review, and approve Employee's failure to submit reports on time Inefficiency tops the list: Reference: Certify’s Annual Travel & Expense Management Survey 2015 38
- 39. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Top Areas to Improve in 2015 Reference: Certify’s Annual Travel & Expense Management Survey 2015 Process is an opportunity: 36% 25% 21% 14% 4% Expense Management Process Integration Between Systems Travel Booking Mobility Software Deployment 39
- 40. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Make it Easy for Travelers and Employees Give travelers mobile apps with the power to: • Automate receipt capture • Eliminate manual data entry • Streamline report creation and review • Approve reports anywhere, anytime (managers) Adopt an integrated T&E system with travel booking to: • Take guesswork out of travel and policy restrictions • Expedite spend capture and expense reporting • Eliminate manual processes and redundant data entry • Provide a single, familiar platform for all users 40
- 41. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Embrace the Future of T&E Automation • Credit Card Integrations—automated data feeds of corporate credit card transactions automates the reconciliation process • Mobile Receipt Capture—employees take a photo of a receipt with their smartphone instantly turning it into an electronic receipt • Online Expense Report Creation—create, submit and approve expense reports online; no more time- consuming spreadsheets • Direct Feeds — automated feeds sync data with accounting and HR systems to simplify reporting and eliminate redundant manual data entry 41
- 42. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk T&E Strategies and Tools Used by Best in Class Companies Aberdeen Group: Travel and Expense Management: Spend and Save 88% 58% 87% 77% 68% 63% 34% 63% 50% 35% Expense reports audited regularly Automatic linkage between expense mgt. and back-end systems Online travel booking system Commercial card system/program End-to-end expense mgt. solution Best-in-Class Industry Average 42
- 43. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Benefits of T&E Automation “What are the biggest benefits you have achieved by automating your T&E process?” PayStream Advisors 2015 Travel and Expense Management Report $6.85 automation 0% 10% 20% 30% 40% 50% Better ability to enforce travel policies Improved visibility over spend Quicker reimbursement of employee expenses Improved ability to detect and prevent fraud $26.63 manual $19.78saved per report Average expense report processing costs 43
- 44. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk 44 Polling Question 4 a) Under $7 per report b) $10−$20 per report c) $25 or more per report d) We do not track these costs What is the average cost to process a single expense report at your organization?
- 45. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Please position this slide within the slide deck, to indicate when you plan to review the group poll results for question #4. Upon arriving on this slide, the group poll results will automatically display for the audience, and you may then review the results and /or tie them into your presentation. Polling Question 4 Results (Placeholder) 45
- 46. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Questions & Answers Use the Q & A Panel to send your questions to our panelists. Robert Neveu President and Co-founder Certify Steve Shannon Director Partnership Marketing IMA 46
- 47. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk Thank You to Our Presenter! Robert Neveu President and Co-founder Certify 47
- 48. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk 48 ► Complete the Evaluation poll – on your screen ► Access to your CPE Certificate – 2 Options • Click the “CPE” icon at the bottom of your console or • Click the link in your post-event email ► Please print a copy of the CPE certificate for your records. ► Your CPE credit will be automatically recorded in your transcript. Final Reminders
- 49. © 2015 Institute of Management Accountants. Inside Talk Webinar Series. All rights reserved. #InsideTalk 49 Next Inside Talk Webinar: • Wednesday, August 19, 2015, 1 p.m. Eastern Daylight Time Why Finance Departments Fail to be Strategic www.imanet.org/programs_events/IMAWebinars.aspx For Upcoming Inside Talk Events: • Visit IMA’s website at www.imanet.org/programs_events/IMAWebinars.aspx • Log-in with your User Name & Password • Remember to check IMA’s Learning Spotlight for upcoming webinar events Notification of Future Webinar Schedules
- 50. Webinar Slide (ECS & Chapters/Councils) 50 Would you like to be a speaker at the IMA’s 2016 Annual Conference in Las Vegas? Primary speaker benefits include: • A complimentary Conference registration • A $500 stipend to defray travel expenses • A one-night stay (room and tax only) at The Cosmopolitan of Las Vegas Submit your proposal by August 28, 2015 at https://www.imaconference.org. If you know someone who would be a great knowledgeable speaker, invite them to submit!
- 51. www.certify.com Thank You to Our Sponsor!
Notes de l'éditeur
- Margaret: Good afternoon and welcome to IMA’s Inside Talk Webinar Series. The title of today’s presentation is, “Travel & Expense Management 2015: Strategies to control T&E spending and improve compliance with corporate policy”, sponsored by Certify. I’m Margaret Loughery and I’ll be your host for today’s Inside Talk Webinar.
- Margaret: Before turning the presentation over to today’s moderator, I would like to quickly review some important information about today’s event. First, please temporarily disable your internet pop-up blockers in order to properly view the evaluation survey. We encourage you to submit questions to the presenter(s) at any time during today’s event by using the “Q & A” window at the left side of your screen. If you are unable to listen to the audio for today’s presentation through your computer speakers, please click the Request icon from the bottom Panel for teleconference information. Finally, should you experience any technical difficulty, please click the “Help” icon at the bottom of your screen for ON24 technical support.
- Margaret: Join the conversation about this webinar on Twitter using hashtag Inside Talk. Click the Twitter icon on the bottom panel and you can tweet or follow the conversation.
- Margaret: If you wish to print the slides for today’s presentation you can do so in one of the following ways: You may select the Download Slides icon at the bottom of your screen You may use the link in your post-event email You may also visit the webinar library on IMA’s website Lastly, a recording of today’s webinar will be available in the webinar library on IMA’s website.
- Margaret: CMAs, CFMs and CPAs can report 1 hour of CMA and NASBA-approved CPE for today’s event if you: Have registered for this event And participate in the live webinar by responding to all group Monitoring Mechanisms during the webinar. The Group Monitoring Mechanisms will be in the form of poll questions for this event, and will remain open for approximately 30 seconds. You may begin responding to the questions as soon as they appear on your screen. In addition, your eligibility for CPE credit will be determined before the close of today’s presentation. Please complete the course evaluation, then click the “CPE” icon at the bottom of your console. If you have met the NASBA requirements, you will be able to download your CPE certificate immediately. You will also have access to your certificate through a link, which will be included in your post-event email. Please print or save the certificate for your records. Please note that the recordings of IMA webinars are not eligible for NASBA CPE credit.
- Margaret: It’s a pleasure to have Steve Shannon as part of our program and he will be serving as moderator for today’s event. Steve’s Bio: Steve is responsible for identifying, establishing, and growing business and strategic partnerships that are beneficial to the IMA organization and its membership. He also manages the existing partner group which includes Certify, Avalara, IBM, Host Analytics, Prophix Software, Dell, Marsh, Intacct and others who provide valuable business information and professional services to IMA and its members. Hi Steve. Welcome to our program. Steve: Thank you Margaret! I’m pleased to be a part of the IMA webinar series and on behalf of IMA, I want to welcome everyone to today’s session.
- Moderator to review.
- Steve: At this time I would like to introduce our featured presenter for today’s program. With us today we have Bob Neveu. Robert’s Bio: In 2008, Bob Neveu launched Certify as his second software startup in Portland, Oregon. Certify’s venture-backed team has accelerated the growth of the business to where Certify is considered the second largest provider in North America of expense reporting software, with multi-national customers including Pitney Bowes, Bristol Myers-Squibb, Subway Sandwiches, and Virgin Galactic. Certify has gained the attention of many major news publications for its innovative technology including its recent release of auto-generated expense reporting with Certify ReportExecutive, featured in the Wall Street Journal (September, 2013), New York Times (October, 2013) and CNNMoney (December, 2013). Please join me in welcoming Bob Neveu. Bob: Thank you. It’s great to be here and I’m pleased to be able to discuss this important topic with you and our members today.
- For an overview on Certify …
- Bob: I see that we have arrived at our first poll question, so I am going to turn your attention to our moderator. Moderator: Thank you. Attendees should see the first polling question now open on your screen. I would like to remind all participants that you will have about 30 seconds to respond to each of the polling questions today. You may begin responding to each question as soon it appears on your screen. Please note that after selecting an answer, you must click the “Submit” button, which is located on the right side of your screen, just below the response options, in order to successfully record your answer. Our first polling question is… “How does your organization currently manage T&E spend?” Paper-based/spreadsheets ERP system (Oracle, Microsoft Dynamics, etc.) Web-based expense software (Certify, Concur, etc.) Not applicable Now I’m going to turn the presentation back to Bob. Bob clicks the yellow arrow to display the poll results.
- Bob: Let’s take a look at the results… After discussing the poll results, Bob clicks the yellow arrow to continue with the presentation.
- Bob: I see that we have arrived at our second poll question, so I’m going to turn your attention to our moderator. Steve: Thank you. As you know, you may begin responding to the poll questions immediately and you will have about 30 seconds to respond to each question. For our second question for today please complete the following statement: “How does your organization enforce compliance with T&E policies?” We have no formal T&E policy Manual review process Automated system that flags violations N/A After choosing an answer, please be sure to click the “Submit” button, located below the response options, so that we may record your answer. Now I’m going to turn the presentation back to our presenter. Bob clicks the yellow arrow to display the poll results.
- Bob: Let’s review the results… After discussing the poll results, Bob clicks the yellow arrow to continue with the presentation.
- Bob: It looks like we have arrived at our third poll question, so I am going to turn your attention to our moderator. Steve: Attendees may respond to this poll question immediately, as I read through the question. After selecting your answer, please be sure to click the “Submit” button below, to ensure that your response is recorded. Our third polling question for today is… “Question?” Response option Response option Response option Now I’m going to turn the presentation back over to our presenter. Bob clicks the Next button to display the poll results.
- Bob: Let’s take a look at the results… After discussing the poll results, Bob clicks the yellow arrow to continue with the presentation.
- Bob: We have arrived our final poll question, so I’m going to turn your attention to our moderator. Steve: Thank you. As with the previous questions, you may respond immediately, while I read the question and response options. Our fourth poll question for today is… “Question?” Please choose from one of the following options, and then click the “Submit” button, located on the right, below the response options, to be sure that your answer is properly recorded: Response option Response option Response option Now I’m going to turn the presentation back over to our presenter. Bob clicks the yellow arrow to display the poll results.
- Bob: Let’s take a look at the results… After discussing the poll results, Bob clicks the yellow arrow to continue with the presentation.
- Steve: Thank you Bob. I would like to begin addressing some of the questions from our audience members. Let me first remind participants to send us your questions and comments by typing them into the Q & A panel on the left side of your screen. Seeded Questions: 1. 2. 3. 4. 5. Ok, we have time for one more question… (At approximately 2:27 p.m.) Steve: I’m going to turn your attention back to our host, Margaret.
- Margaret: I’d like thank our presenter, Bob Neveu, for sharing his knowledge and expertise with us. We’re very appreciative that he has made time for IMA and our audience today. Also, thank you Steve Shannon, for moderating today’s event.
- Margaret: As a last step, please be sure to complete the Evaluation survey, which should be visible on your screen. If it has not popped open, please click the Evaluation icon at the bottom of your screen for access. After completing the survey, if you have met the NASBA requirements for CPE credit, you will be able to access and print or save your Certificate of Completion today, using one of 2 methods. First, you may click the “CPE” icon at the bottom of your console before the webinar concludes. You may also click the link in your post-event thank you email, Please save or print a copy of the certificate for your records. Finally, your CPE credit will be automatically entered into your member transcript.
- Margaret: Please join us on Wednesday, August 19th, for our next webinar, “TBD.” In addition, all upcoming webinars will be featured in IMA’s website. Please visit the website listed on your screen to learn more.
- Would you like to be a speaker at IMA’s 2016 Annual Conference and Exposition in Las Vegas? All event speakers will receive a complimentary registration and stipend to defray travel expenses, as well as a one night stay at the Cosmopolitan in Las Vegas. If you or someone you know would be interested in joining the team, please submit your proposal by August 28th by going to www.imaconference.org. We look forward to hearing from you!
- Margaret: I want to again thank Certify for presenting today’s webinar, and thank all of you for your participation in today’s event, your commitment to IMA and your professional development through IMA’s Inside Talk Webinar Series. I look forward to spending time with you again soon when we’ll enjoy some more Inside Talk.