6. Process Mapping Methodology Process Tender Process PO Process Sales Level 1 Level 2 02. Formalise PO 03. Manage PO 04. Receive PO 01. Develop PO 05. Close PO Level 3 Capture PO Details Capture Vendor Details
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Notes de l'éditeur
On one rectangular post-it note (same color) beginning step of the process last step of the process Use verb-noun combinations For example: Review draft #1 Handoffs/Swim Lanes Each horizontal band represents a dept and/or person
Queues Note the areas and potential areas where the process queues (waiting time/holds) with a large “Q” on the small square post-it notes Place these on the map between the steps (or on the steps) where the process queues Checks Place a on the steps that require a check/review
Need a volunteer to: write all the steps of the process on post it notes document all the ideas of how to improve the process
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