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ASQA Provider Information Session 
Quality from a purchaser’s perspective
Skills for All 
As at 30 September 2014 
• 158,262 students 
• 220, 132 enrolments 
• $597.5m in training funds expended 
• 225 Skills for All training providers approved
Selecting Skills for All training providers 
• Track record of enrolments and graduates by industry sector 
• Positive regulatory record over at least one registration cycle 
• Strong links with industry and employers 
• Evidence of student and employer satisfaction with services 
• Capability to support students in their learning 
• Educational leadership for trainers and assessors 
• Sound training delivery arrangements
Contract obligations 
• High quality training and assessment services 
• Strong links with industry 
• Support for eligible students
Monitoring performance & outcomes 
Activity Details 
Student satisfaction survey 2013 – 2596 respondents; 20% response rate 
Graduate outcome survey 2013 - 2508 respondents; 15% response rate 
Independent Validation of 
Certificate II 
Assessment 
Certificate III 
Certificate IV 
Diploma 
Hospitality/Resources & Infrastructure/ 
Driving/Warehousing 
Hospitality/Driving/Warehousing 
Aged Care/Children’s Services/Disability 
Training and Assessment/OH&S 
Children’s Services/Management 
Graduate telephone survey 2988 of 12,314 (24%) graduates from these 14 courses 
Employers surveyed 775 employers 
Graduates assessed 1201 graduates assessed by their employer 
Performance reviews Ongoing performance reviews - all providers
Skills for All outcomes - students 
• Students and graduates highly satisfied with training 
• Most enrol for employment related reason 
• Most achieve their reason for enrolling in full or in part 
• Student’s successfully transitioning into employment 
• Students also identify personal benefits from training
Skills for All outcomes - employers 
Aged Care 
• Over 75% of employed graduates rated by their employers as 
excellent or adequate in 80% of tasks 
• But – inconsistency in graduate quality identified by 
employers at job interviews 
• Training improvements identified included: 
– Better student selection processes 
– Longer and better managed work placement experiences 
– Training content
Skills for All outcomes – training providers 
• Student suitability 
• JSAs and other brokers not adequately monitored 
• Student information on website and in marketing inadequate 
• Variation in course delivery and outcomes 
– Completion and withdrawal rates 
– Course duration 
– Work placement 
• Training Innovation Pilots 
– Student selection 
– Strong employer relationships including work placement 
– Strong completion rates and employment outcomes
Good outcomes happen when RTOs… 
• Are connected with employers who will employ their 
graduates 
• Design their training program based on employer needs 
• Fully inform students about the course before enrolment 
• Assess each student’s suitability to enrol, to complete the 
course and to gain employment on graduation 
• Ensure students have sufficient time to acquire the 
knowledge and develop the skills to workplace standards 
• Assure the quality of work placements
Skills for All outcomes & revised RTO Standards 
Issue Relevant standard 
Volume of learning and course duration 1.1 Training meets requirements of the 
Training Package 
Training arrangements meet industry and 
employer requirements 
1.5/1.6 Industry relevance 
Students enrolled in the course complete 
& are suitable for employment 
1.5/1.6 Industry relevance 
1.7 Learner support 
Information to prospective students 5. Each learner is properly informed and 
protected 
Sub-contracting of services 2. The operations of the RTO are quality 
assured

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Skills for All, South Australia VET

  • 1. ASQA Provider Information Session Quality from a purchaser’s perspective
  • 2. Skills for All As at 30 September 2014 • 158,262 students • 220, 132 enrolments • $597.5m in training funds expended • 225 Skills for All training providers approved
  • 3. Selecting Skills for All training providers • Track record of enrolments and graduates by industry sector • Positive regulatory record over at least one registration cycle • Strong links with industry and employers • Evidence of student and employer satisfaction with services • Capability to support students in their learning • Educational leadership for trainers and assessors • Sound training delivery arrangements
  • 4. Contract obligations • High quality training and assessment services • Strong links with industry • Support for eligible students
  • 5. Monitoring performance & outcomes Activity Details Student satisfaction survey 2013 – 2596 respondents; 20% response rate Graduate outcome survey 2013 - 2508 respondents; 15% response rate Independent Validation of Certificate II Assessment Certificate III Certificate IV Diploma Hospitality/Resources & Infrastructure/ Driving/Warehousing Hospitality/Driving/Warehousing Aged Care/Children’s Services/Disability Training and Assessment/OH&S Children’s Services/Management Graduate telephone survey 2988 of 12,314 (24%) graduates from these 14 courses Employers surveyed 775 employers Graduates assessed 1201 graduates assessed by their employer Performance reviews Ongoing performance reviews - all providers
  • 6. Skills for All outcomes - students • Students and graduates highly satisfied with training • Most enrol for employment related reason • Most achieve their reason for enrolling in full or in part • Student’s successfully transitioning into employment • Students also identify personal benefits from training
  • 7. Skills for All outcomes - employers Aged Care • Over 75% of employed graduates rated by their employers as excellent or adequate in 80% of tasks • But – inconsistency in graduate quality identified by employers at job interviews • Training improvements identified included: – Better student selection processes – Longer and better managed work placement experiences – Training content
  • 8. Skills for All outcomes – training providers • Student suitability • JSAs and other brokers not adequately monitored • Student information on website and in marketing inadequate • Variation in course delivery and outcomes – Completion and withdrawal rates – Course duration – Work placement • Training Innovation Pilots – Student selection – Strong employer relationships including work placement – Strong completion rates and employment outcomes
  • 9. Good outcomes happen when RTOs… • Are connected with employers who will employ their graduates • Design their training program based on employer needs • Fully inform students about the course before enrolment • Assess each student’s suitability to enrol, to complete the course and to gain employment on graduation • Ensure students have sufficient time to acquire the knowledge and develop the skills to workplace standards • Assure the quality of work placements
  • 10. Skills for All outcomes & revised RTO Standards Issue Relevant standard Volume of learning and course duration 1.1 Training meets requirements of the Training Package Training arrangements meet industry and employer requirements 1.5/1.6 Industry relevance Students enrolled in the course complete & are suitable for employment 1.5/1.6 Industry relevance 1.7 Learner support Information to prospective students 5. Each learner is properly informed and protected Sub-contracting of services 2. The operations of the RTO are quality assured