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HSCIC – Data and Information Services
IT Development Team
1
David Bryant - Head of IT Development
Who are we?
http://www.hscic.gov.uk/patientconf
• Health and Social Care Information Centre
• Informing care provision
• We transform data into information
• My team supports that activity
What we support
Collect Process Deliver
Data Quality Assurance
Enquiry & Order Management
Reference Data
Collection Tools
Data Management Environment
IT Development
In the beginning…
• Meeting customers needs?
So, how to start…
• Some things are just a good idea
• Talking to people
• Agile and best practice
• Visibility and standards
• Automation
• Good foundations
Building on those foundations
• When PROMS came along we did this…
Project
…and tried not to do this
EdwardTuft.com
Dawning Realisation...
…and you thought you were agile.
What you don’t know can hurt you!
Dawning Realisation...
• The problem with BA’s is…
• The problem with requirements is…
• The problem with PM’s is…
• The problem with the business is…
• The problem with the ops team is…
• The problem with the decision making process is…
• The problem with agile is…
Great – how many problems?
Dawning realisation…
• Did we create these problems…?
– Our immaturity
– Our organisations immaturity
So what can be done?
• Agile will not thrive in a silo.
• Let’s make everyone agile!
Guess what happened?
My first reaction
But then I thought…
• “They” think agile is a methodology.
• “They” think SCRUM is agile
• “They” see it as a choice between agile and waterfall
• (“They” just don’t get it!)
• More importantly…
If your whole message about agile development is about
tactical development practices then the best that you can
expect from the business is benign disregard.
(Valtech. Adopting Agile in the organisation)
Dawning Realisation 2
• “Agile is a continuum not a destination”
• Adrian Wible
• … or in using my favourite phrase…
• “It’s a journey”…
• ..for me, the team and the organisation
So what did I do next?
• Well I did a few things…
• Set the vision for the team – continuous
delivery.
• Stressed the importance of customer focus
• Every interaction…
• Went back to basics
What is agile?
Individuals and
interactions
Working software
Customer
collaboration
Responding to change
Processes and tools
Comprehensive
documentation
Contract negotiation
Following a plan
http://agilemanifesto.org
http://agilemanifesto.org/principles.html
What is agile?
1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.
2. Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage.
3. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale.
4. Business people and developers must work together daily throughout the project.
5. Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.
6. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.
7. Working software is the primary measure of progress.
8. Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace
indefinitely.
9. Continuous attention to technical excellence and good design enhances agility.
10. Simplicity — the art of maximizing the amount of work not done — is essential.
11. The best architectures, requirements, and designs emerge from self-organizing teams.
12. At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behaviour accordingly.
http://agilemanifesto.org
http://agilemanifesto.org/principles.html
My take
• Agile is…
– A philosophy..a way of being
– Having values, living them and believing in them
– Having respect for your customers, the work and
products, your team, yourself
• Agile is not
– A methodology
– SCRUM
– A quick way to deliver software
– A way of minimising or eliminating documentation
– An excuse for shoddy work or behaviour
So where are we now?
So where are we now?
Focus on
Performance
Create Trust
Value People
More Than
Property
Embrace
Innovation
view work as an activity
not a place, focus on
performance not
presenteeism, create
trust based
relationships not
hierarchies, embrace
innovation rather than
bureaucracy, and value
people more than
property
http://agilemanifesto.org
http://agilemanifesto.org/principles.html
Trustworthy
People
Focused
Innovative
Professional
I didn’t expect that!
• I don’t own agile
• Meme’s have a life of their own!
Questions?
David Bryant
davidmbryant@hscic.gov.uk
Head of IT Development
Data and Information Services
Health and Social Care Information Centre
01132547063
07919210936
1 Trevelyan Square, Boar Lane, Leeds LS1 6AE
http://www.hscic.gov.uk
For general enquiries please call 0845 300 6016 or email enquiries@hscic.gov.uk
Pictures…
http://beingyourbrand.com/2012/09/25/agile-marketing-what-is-it-and-why-is-it-important/
https://www.flickr.com/photos/tjblackwell/717480855/sizes/l/in/pool-64353866@N00/
http://www.devx.com/enterprise/Article/42156
This presentation was delivered at an
APM event
To find out more about upcoming
events please visit our website
www.apm.org.uk/events

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NHS data and information services case study

  • 1. HSCIC – Data and Information Services IT Development Team 1 David Bryant - Head of IT Development
  • 2. Who are we? http://www.hscic.gov.uk/patientconf • Health and Social Care Information Centre • Informing care provision • We transform data into information • My team supports that activity
  • 3. What we support Collect Process Deliver Data Quality Assurance Enquiry & Order Management Reference Data Collection Tools Data Management Environment IT Development
  • 4. In the beginning… • Meeting customers needs?
  • 5. So, how to start… • Some things are just a good idea • Talking to people • Agile and best practice • Visibility and standards • Automation • Good foundations
  • 6. Building on those foundations • When PROMS came along we did this… Project
  • 7. …and tried not to do this EdwardTuft.com
  • 8. Dawning Realisation... …and you thought you were agile. What you don’t know can hurt you!
  • 9. Dawning Realisation... • The problem with BA’s is… • The problem with requirements is… • The problem with PM’s is… • The problem with the business is… • The problem with the ops team is… • The problem with the decision making process is… • The problem with agile is… Great – how many problems?
  • 10. Dawning realisation… • Did we create these problems…? – Our immaturity – Our organisations immaturity
  • 11. So what can be done? • Agile will not thrive in a silo. • Let’s make everyone agile!
  • 14. But then I thought… • “They” think agile is a methodology. • “They” think SCRUM is agile • “They” see it as a choice between agile and waterfall • (“They” just don’t get it!) • More importantly…
  • 15. If your whole message about agile development is about tactical development practices then the best that you can expect from the business is benign disregard. (Valtech. Adopting Agile in the organisation)
  • 16. Dawning Realisation 2 • “Agile is a continuum not a destination” • Adrian Wible • … or in using my favourite phrase… • “It’s a journey”… • ..for me, the team and the organisation
  • 17. So what did I do next? • Well I did a few things… • Set the vision for the team – continuous delivery. • Stressed the importance of customer focus • Every interaction… • Went back to basics
  • 18. What is agile? Individuals and interactions Working software Customer collaboration Responding to change Processes and tools Comprehensive documentation Contract negotiation Following a plan http://agilemanifesto.org http://agilemanifesto.org/principles.html
  • 19. What is agile? 1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. 2. Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage. 3. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale. 4. Business people and developers must work together daily throughout the project. 5. Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done. 6. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation. 7. Working software is the primary measure of progress. 8. Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely. 9. Continuous attention to technical excellence and good design enhances agility. 10. Simplicity — the art of maximizing the amount of work not done — is essential. 11. The best architectures, requirements, and designs emerge from self-organizing teams. 12. At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behaviour accordingly. http://agilemanifesto.org http://agilemanifesto.org/principles.html
  • 20. My take • Agile is… – A philosophy..a way of being – Having values, living them and believing in them – Having respect for your customers, the work and products, your team, yourself • Agile is not – A methodology – SCRUM – A quick way to deliver software – A way of minimising or eliminating documentation – An excuse for shoddy work or behaviour
  • 21. So where are we now?
  • 22. So where are we now? Focus on Performance Create Trust Value People More Than Property Embrace Innovation view work as an activity not a place, focus on performance not presenteeism, create trust based relationships not hierarchies, embrace innovation rather than bureaucracy, and value people more than property http://agilemanifesto.org http://agilemanifesto.org/principles.html Trustworthy People Focused Innovative Professional
  • 23. I didn’t expect that! • I don’t own agile • Meme’s have a life of their own!
  • 24. Questions? David Bryant davidmbryant@hscic.gov.uk Head of IT Development Data and Information Services Health and Social Care Information Centre 01132547063 07919210936 1 Trevelyan Square, Boar Lane, Leeds LS1 6AE http://www.hscic.gov.uk For general enquiries please call 0845 300 6016 or email enquiries@hscic.gov.uk Pictures… http://beingyourbrand.com/2012/09/25/agile-marketing-what-is-it-and-why-is-it-important/ https://www.flickr.com/photos/tjblackwell/717480855/sizes/l/in/pool-64353866@N00/ http://www.devx.com/enterprise/Article/42156
  • 25. This presentation was delivered at an APM event To find out more about upcoming events please visit our website www.apm.org.uk/events