3. SESSION OBJECTIVES
Why have Enterprise Change Management
How to embed this capability successfully
How you can positively impact ECM
4. • First CMI Accredited Change Manager
(ACM Master) in Europe and Global
Accreditation Assessor
• Building change capability and ECM
within organisations such as The BBC,
The Home Office, Roche and others
DEBORAH FEAKINS – MARLOWE CONSULTING
8. HOW MUCH ARE WE CHANGING?
New Ways of working
Moving desk/office
Role reviews
New IT systems
Trying to
understand what is
coming next from
big projects
New processes
New organisation
structure with potential
new Leadership
And don’t forget about the day job!
9. SO WHAT IS ECM?
“It should be viewed as the
approach the whole organisation
uses to manage change well.”
“…is more than just ‘the people
side of projects’ ”
10. WHY SHOULD WE HAVE IT?
“… Higher ROI,
lower productivity loss and
less employee resistance are
evident across the organization.”