23. Standardised Managed Controlled Improving
Support
Consolidation
Governance
Strategic
Planning
Project
Business Unit
/ Programme
Division
Enterprise
PMO Scope Functions
Maturity
• Basic data collection
• Hero factor
• Admin support
• Basic data consolidation
• Consistent delivery
model and terms of
reference
• Visibility of key risks,
issues and outcomes
• Financial overview
• Sense of visibility
• Structured execution
• Common
understanding
• Managed investment
portfolio
• Alignment with corporate
strategy
• Input in decision making
• Performance monitoring
• Reliable comms
channels
• Economies of scale &
scope
• Risk portfolio
• Consolidated and
managed
organisational change
• Benefit realisation
• Accurate forecasting
• Dependable governance
framework
• Change agents
• Managed & quantifiable
outcomes
• Repeatability & trends
• Predictable outcomes
• Agility and flexibility
through fast decision-
making
• Quality of execution
• Focus on outcomes
• High success rate
• Reliable data
• Effective controls
• Effective risk &
dependency
management, resource
management and
forecasting
• One version of the truth
24. Standardised
Managed
Controlled
Improving
PMO Maturity
6 12 18 24 30 36
Months
High Risk Zone• Strong bottom up
support from P3M
community
• Good basic training
• Good basic
methodology
• Visionary leadership
• Executive
support/mandate
• At least one Enterprise
PMO concept must
exist
• Strong Divisional PMO
presence needed
• Appropriate staffing
• EPM Tool
• PMO function
embedded in the
organisation at all
levels
• Strong Enterprise PMO
contributing to
Enterprise Resource
Planning
• 360 degree value
demonstrated
Different CSFs needed for different stages