2. We transform the way both people and items
move about in their cities, on demand
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12. 2016
Transforming to a data-driven company
What analytics and data can do is give you insight so you can run a
better business and offer a superior product.
People with data have an advantage over those who run on intuition
or “what feels right.”
13. OUR BIG DATA : DECISION SCALE
Informing the company
Empowering teams
Investing in data infrastructure
15. “There are 33 million different versions of Netflix.”
Joris Evers, Director of Global Communications
16. Our
mission is
Our
goal is
to move anything from
A to B at the tap of a
button.
to make life in the city better by
offering comfortable, quality and
safe transportation for all.
17. Our
mission is
Our
goal is
to move anything from A
to B at the tap of a button.
to make life in the city better by
offering comfortable, quality and
safe transportation for all.
18. Our
mission is
Our
goal is
to move anything from A
to B at the tap of a button.
to make life in the city better by
offering comfortable, quality and
safe transportation for all.
19. Our
mission is
Our
goal is
to move anything from A to B
at the tap of a button.
to make life in the city better by
offering comfortable, quality and
safe transportation for all.
20. GOALS
• Decrease unsatisfied demand
• Lower time to serve
• Lower request cycle
• Reduce extra driving
• Increase drivers’ rides
21. CASE STUDY: DYNAMIC PRICING - THE BUSINESS ACTION
The problem
Increased unsatisfied demand
The approach
• Identify peak hours
• Identify hot zones
• Predict demand and supply level
• Define the best price level for each ride
fare range (demand elasticity)
22. CASE STUDY: DYNAMIC PRICING - THE BUSINESS ACTION
• +15% available drivers
• +4% drivers acceptance rate
• -11% unsatisfied demand
Results
Validate
• the long term effect on customer
retention
• the short term effect on customer
demand